First time with Precision Door Service and I was very impressed with their work. Explained the problems well and fixed them right away. It was not cheap at all but I am very happy that my garage door / keypads and other issues such as spring and cable are all fixed. I learned how to best take care of the garage door and other components. The technician Jessy did a great job!! Thank you very much!! I highly recommend your service to others.
Mizue Wagner
07/24/2024
The technician, Tim, was able to come out same day to troubleshoot our problem. I really appreciate him taking a huge amount of time to diagnose the issue and testing whether the unit can be fixed before finally recommending replacing the lifter unit. The work was done quickly and professionally, and he really made sure to explain all the features and basic things to watch out for with the new unit. Excellent service.
Willie Wong
07/17/2024
I would highly recommend Precision Door Service. When I called they were out the next day. The technician who came was Jessy and he was awesome! I couldn't have asked for a nicer technician. He explained everything that needed done was very professional, courteous, and friendly and polite. Something you don't always find in this day and age any more. He did an excellent job. Thank you.
Jeanne Fernsler
06/26/2024
Jesse arrived on time and found simple fixes on 2 different garage doors we were having problems with. Our issues were resolved quickly. He was courteous and responsive to our problems. We so appreciate the quick response fron Precision Door. They have always been great to work with.
Sandra Diehl
06/26/2024
The door quit working and I called in the AM, ***************************** responded same afternoon, diagnosed that an unknown animal had got in the garage, chewed a wire on the sensor making it inoperable. He fixed the problem and was gone in just over an hour, very polite and professional.
Lynne M
06/21/2024
Eric M from Precision was great to work with! He showed up right on time and quickly replaced our garage door! He explained everything to me once he was finished and even walked me through our invoice to make sure we understood what we were paying for. We will definitely use Precision again in the future if needed. Thanks, Eric!
Abbi Trussler
06/20/2024
Cesar Velasquez and his work partner (can’t remember his name) were fantastic! They arrived early and were polite and considerate. They did a great job installing my very large garage door and new opener. They explained everything when they were done. There was some transport damage to one of the panels and they have assured me that it will be getting replaced. I would highly recommend Precision to anyone that needs this service.
Kristine Cook
06/19/2024
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Vivek Shah
06/17/2024
Precision was able to come out less than 24 hours after I called with a problem. Our service technician worked quickly and cleanly. Unfortunately, we ended up needing a new door. But Steve helped me pick the best options. The process was quick and painless. Can’t wait for our new door!!!
CJ VanNieuwenhuyzen Chaitanya
06/11/2024
I could not close my garage door and called Precision Garage Door of Mid Michigan for help. Southeast and Mid Michigan technician, Jessy M, was excellent and superb.I know nothing about garage door, Jessy was able to explain in detail what he planned to do and why he did it. Jessy even gave me a quick lesson about different types of garage doors and their durability. He not only helped me to fix the garage door, but also provided me some useful knowledge. To management: Jessy is an asset; please promote him to be a team leader when the opportunity arises.
Alfred Yeung
06/08/2024
The steel cable on my garage door broke. *************************** came out and assessed the needs. He was very professional and kind. He provided me with several options to remedy the situation and did so in a very professional manner; he was very polite and easy to work with. While this was an unexpected expense and not something I'm super excited about, I have a quick resolution to the situation. Thank you ****** for your help!
Teresa D
06/03/2024
************************* was friendly, professional, knowledgeable, and efficient. I was pleasantly surprised with the ease of setting up the appointment and received several communications letting me know where we were at in the process. I am very pleased with the service I received.
Jennifer C
05/31/2024
We had the unfortunate event of our (very) old garage door falling off the hinges. We had to put a tarp up in the mean time and we couldn’t wait to get our door back. Precision came (05/20) and Daniel greeted us with comfort and was adamant we’d be take care of. Later in the week (05/24 @ 12pm) Cesar V. was our technician and as we spoke he was so thorough with his steps and what I should expect from him. His honesty made our experience reassuring and I left him to it. He came back to me and said there was an issue with the initial measurement, and he did not have the right equipment on his truck to help me. It could be a couple days before we could get someone back out. I was bummed, but understood it wasn’t his fault. Hours later he shows back up (2:30pm) with the equipment needed to finish the job. He took it upon himself to make sure we were taken care of. He said he went to Home Depot and while it took long to get all the parts, he was ready to start! I checked in with him every so often and he explained to me his process. Upon finishing, he walked me through upkeep of the hinges and how the manual garage door now worked. He cleaned up, and not a single screw or nail on the floor. He was kind, informative and overall a hard worker. I couldn’t thank him enough! Precision is lucky to have him because he definitely builds trust with his clients and I’m glad we got him for our needed services. He finished the job at 7pm and that’s what we call great customer service. Thank you again, Cesar! You really helped my family!
Anna Ounsombath
05/28/2024