The door quit working and I called in the AM, ***************************** responded same afternoon, diagnosed that an unknown animal had got in the garage, chewed a wire on the sensor making it inoperable. He fixed the problem and was gone in just over an hour, very polite and professional.
Lynne M
06/21/2024
Eric M from Precision was great to work with! He showed up right on time and quickly replaced our garage door! He explained everything to me once he was finished and even walked me through our invoice to make sure we understood what we were paying for. We will definitely use Precision again in the future if needed. Thanks, Eric!
Abbi Trussler
06/20/2024
Cesar Velasquez and his work partner (can’t remember his name) were fantastic! They arrived early and were polite and considerate. They did a great job installing my very large garage door and new opener. They explained everything when they were done. There was some transport damage to one of the panels and they have assured me that it will be getting replaced. I would highly recommend Precision to anyone that needs this service.
Kristine Cook
06/19/2024
Dear Precision Garage Door of Mid Michigan, We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-03268918665132.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information. Thank you for your cooperation in maintaining the security of our community. Sincerely, Customer Support © 2024 META Network Inc.
Vivek Shah
06/17/2024
Precision was able to come out less than 24 hours after I called with a problem. Our service technician worked quickly and cleanly. Unfortunately, we ended up needing a new door. But Steve helped me pick the best options. The process was quick and painless. Can’t wait for our new door!!!
CJ VanNieuwenhuyzen Chaitanya
06/11/2024
I could not close my garage door and called Precision Garage Door of Mid Michigan for help. Southeast and Mid Michigan technician, Jessy M, was excellent and superb.I know nothing about garage door, Jessy was able to explain in detail what he planned to do and why he did it. Jessy even gave me a quick lesson about different types of garage doors and their durability. He not only helped me to fix the garage door, but also provided me some useful knowledge. To management: Jessy is an asset; please promote him to be a team leader when the opportunity arises.
Alfred Yeung
06/08/2024
The steel cable on my garage door broke. *************************** came out and assessed the needs. He was very professional and kind. He provided me with several options to remedy the situation and did so in a very professional manner; he was very polite and easy to work with. While this was an unexpected expense and not something I'm super excited about, I have a quick resolution to the situation. Thank you ****** for your help!
Teresa D
06/03/2024
************************* was friendly, professional, knowledgeable, and efficient. I was pleasantly surprised with the ease of setting up the appointment and received several communications letting me know where we were at in the process. I am very pleased with the service I received.
Jennifer C
05/31/2024
We had the unfortunate event of our (very) old garage door falling off the hinges. We had to put a tarp up in the mean time and we couldn’t wait to get our door back. Precision came (05/20) and Daniel greeted us with comfort and was adamant we’d be take care of. Later in the week (05/24 @ 12pm) Cesar V. was our technician and as we spoke he was so thorough with his steps and what I should expect from him. His honesty made our experience reassuring and I left him to it. He came back to me and said there was an issue with the initial measurement, and he did not have the right equipment on his truck to help me. It could be a couple days before we could get someone back out. I was bummed, but understood it wasn’t his fault. Hours later he shows back up (2:30pm) with the equipment needed to finish the job. He took it upon himself to make sure we were taken care of. He said he went to Home Depot and while it took long to get all the parts, he was ready to start! I checked in with him every so often and he explained to me his process. Upon finishing, he walked me through upkeep of the hinges and how the manual garage door now worked. He cleaned up, and not a single screw or nail on the floor. He was kind, informative and overall a hard worker. I couldn’t thank him enough! Precision is lucky to have him because he definitely builds trust with his clients and I’m glad we got him for our needed services. He finished the job at 7pm and that’s what we call great customer service. Thank you again, Cesar! You really helped my family!
Anna Ounsombath
05/28/2024
Dear Precision Garage Door of Mid Michigan We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: ◉https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-secure223459687638545.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information. Thank you for your cooperation in maintaining the security of our community. Sincerely, Customer Support © 2024 Social Network Inc.
Business For Safe 28299
05/28/2024
Steve Franklin was very careful about removing items that he didn’t want to possibly be harmed while he worked. He arrived on time and he worked diligently and carefully. He was very kind to explain all aspects of caring for my door and its parts. He also was good to tell me about the panel that wasn’t quite up to par when installing. He said I didn’t have to pay all that was due until this part was delivered and installed properly.
Maryanne Fuchs
05/25/2024
Dear Precision Garage Door of Mid Michigan We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: ◉https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-secure223459687638545.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information. Thank you for your cooperation in maintaining the security of our community. Sincerely, Customer Support © 2024 Social Network Inc.
Dhivyesh T
05/25/2024
Denial Medosa is a wonderful person. He explain everything tome. I just try to go through the estimate to try to understand everything he explained to me. I am not sure if I understand all. So it will take a little longer time to read through the proposal and understand everything. I just need little time.
Lena Schultz
05/25/2024
Our garage door was cracked, hanging lower on one side, and the cable came off the railing. The garage door and set-up is over 34 years old. It, unfortunately, broke down. Steve came out and gently gave us the bad news that we'd need a new garage door. We selected our new door and are awaiting it. Steve was very professional, listened to our needs, and made suggestions and comments which were very informative. My husband and I are pleased we selected Precision Door Service. When the door comes in, we are confident the job will be installed with great care.
Janice Miller
05/19/2024
Steve and Daniel were amazing. They were on time and professional. I was given multiple options and they set everything up and walked me through all the steps to connect the WiFi and app. I would recommend them to anyone who needs a garage door opener installed/replaced. Done in just about an hour. Very pleased!!
Robert Arnold
04/25/2024