Steve and Daniel were amazing. They were on time and professional. I was given multiple options and they set everything up and walked me through all the steps to connect the WiFi and app. I would recommend them to anyone who needs a garage door opener installed/replaced. Done in just about an hour. Very pleased!!
Robert Arnold
04/25/2024
The technicians were very polite, professional, and fixed the issue of my beam tripping due to a loose connection. They also offered some additional repairs that could be done to improve my door performance (which I declined) but they saved the quote in case I needed it in the future. I will definitely use this team again, they were great.
Jason Sabourin
04/22/2024
Steve and Daniel were excellent brand ambassadors for Precision Garage Door! They were friendly, engaging and professional in every respect. Funny, too, which I appreciated as I enjoy laughing with others. Steve took the lead as Daniel was his trainee. I was greatly impressed with Steve's style of teaching. No yelling or bullying; simply coaching Daniel, suggesting a way to get the desired results. And you could tell that Daniel responded well to this approach. Together, they made a great team! As a result, I am exceedingly pleased that I contacted Precision Garage Door. Your veterans' discount was also appreciated, and a nice "surprise," to boot. If you ever hold a "train the trainer" session, Steve would be a great choice to lead. And I believe that Daniel would back this up. Many times, over my past 50 years in public relations, Marketing and communications, the main concern of my employers - and later, my clients when I worked for agencies - was people. I.e. Finding, hiring, training and retaining top employees. It is great to see a company that knows how to achieve these goals. These two men obviously enjoy their work and take pride in Precision and their work. Thank you for an exceptional experience. Mike Jenkins
Mikeythink CON
04/19/2024
Booked an appt online very easily around 9 am and Steve Wells and Daniel M. arrived a few hours later. I received a text and call with the expected arrival time. They were both very friendly and gave us 3 repair options. They were able to fix our garage door very quickly and explained what they did. It was more $ than I was expecting however I do not have anything to compare it to, since this is our first home. They did change the springs, cables and rollers. We wanted to choose a local company and we're happy with the service.
Teresa Crowe
04/19/2024
I called and had a salesman come out within two hours of calling. I was able to order a new door and opener easily. Cesar Velasquez did an amazing job installing the door. He took time to teach me everything I needed to know about the door and how to maintain it. He also cleaned everything up. No trash was left behind.
Wendy Smith
04/12/2024
Steven and Daniel were very professional, did an excellent job explaining the issues, and the various options to remedy them without trying to upsell on something. They were able to fix our issues at the initial visit and explained what they did and how to help prevent issues in the future. 10/10.
Mitch Albers
04/12/2024
Our first experience with Precision was very pleasant. Dan was very helpful and thorough with his inspection and was able to correct the issue we were having. He also made us aware of potential issues that we should consider taking care of without making me feel pushed or pressured to make those repairs right now. He gave us the information we needed to discuss and plan to have the service done and we really appreciate. We will definitely use their services again and would recommend them.
K Law
04/05/2024
Our project had more than a few false starts and revisions. The storm damage to our garage created a maze of code compliance and physical changes to the garage opening. The original door package we ordered had to be revised for a couple of reasons. The folks at Precision Garage Door of Southeast & Mid Michigan were always available to help us with the changes and Dylan Smith-Gailey was a pleasure to work with. I highly recommend them for your garage door projects.
Rj Benson
03/28/2024
Called them and they were available immediately. There was a lot of things wrong with my garage door besides just my broken spring and I really appreciate Steve taking the time and showing me everything while also making me multiple quotes so I can make an informed decision.
Cannon Ostrander
03/06/2024
Excellent service provided. Jessy Metzmaker was our technician. He did a great job diagnosing the issue and made immediate repairs. He was polite and gave some helpful advise on maintenance and future wear and possible replacement. I would definitely recommend Precision to my friends.
Bruce N.
03/06/2024
Precision Door Service was at my house the morning after I called. Steve Wells was knowledgeable, friendly, and extremely helpful. The parts needed were not in stock so he ordered them for me, and switched out the springs on my two garage doors so I could get my car out of the garage. Thank you, Steve!
Alissa Berry
03/05/2024
Our garage door was literally falling apart. We chose to get an estimate from Precision due to the good Google reviews. The office responded to me right away and Rick came out the next day to provide some estimates. We had initially chosen a garage door that was really expensive and Rick offered some advice and we ended up with what we consider a great alternative at a great price. Rick was able to send a few mock-ups to give us an idea of how the doors would look on the garage which was very helpful. Overall, highly recommend Precision for the service and the number of door options. Thank you, Rick!
Brian Ryckman
02/27/2024