The technicians were very polite, professional, and fixed the issue of my beam tripping due to a loose connection. They also offered some additional repairs that could be done to improve my door performance (which I declined) but they saved the quote in case I needed it in the future. I will definitely use this team again, they were great.
Jason Sabourin
04/22/2024
My garage door engine burned out, Daniel came out and changed it quickly. He discussed all available options with me. Very helpful and efficient!
Tara Pugmire
04/22/2024
Had a great first experience with Steve and Daniel who came out to give me a quote. They listened to my needs and gave me many options without going away from my original needs.
chris anderson
04/20/2024
I had a great review and quote experience. I appreciate there knowledge and honest recommendations to fit my needs. Thank you Steve Welk and Daniel M.
Chris A.
04/20/2024
Steve and Daniel were excellent brand ambassadors for Precision Garage Door! They were friendly, engaging and professional in every respect. Funny, too, which I appreciated as I enjoy laughing with others. Steve took the lead as Daniel was his trainee. I was greatly impressed with Steve's style of teaching. No yelling or bullying; simply coaching Daniel, suggesting a way to get the desired results. And you could tell that Daniel responded well to this approach. Together, they made a great team! As a result, I am exceedingly pleased that I contacted Precision Garage Door. Your veterans' discount was also appreciated, and a nice "surprise," to boot. If you ever hold a "train the trainer" session, Steve would be a great choice to lead. And I believe that Daniel would back this up. Many times, over my past 50 years in public relations, Marketing and communications, the main concern of my employers - and later, my clients when I worked for agencies - was people. I.e. Finding, hiring, training and retaining top employees. It is great to see a company that knows how to achieve these goals. These two men obviously enjoy their work and take pride in Precision and their work. Thank you for an exceptional experience. Mike Jenkins
Mikeythink CON
04/19/2024
Booked an appt online very easily around 9 am and Steve Wells and Daniel M. arrived a few hours later. I received a text and call with the expected arrival time. They were both very friendly and gave us 3 repair options. They were able to fix our garage door very quickly and explained what they did. It was more $ than I was expecting however I do not have anything to compare it to, since this is our first home. They did change the springs, cables and rollers. We wanted to choose a local company and we're happy with the service.
Teresa Crowe
04/19/2024
Great customer service and really impressed with their work.
Tyler Baker
04/17/2024
They did a great job! Very polite and informative! Fast!
Sallye e
04/16/2024
Steve and Daniel did a great job and were very professional. They arrived not long after I set up my appointment to fix my broken garage door. It now open and closes so well!
wee21girl
04/15/2024
Steven and Daniel were very professional, did an excellent job explaining the issues, and the various options to remedy them without trying to upsell on something. They were able to fix our issues at the initial visit and explained what they did and how to help prevent issues in the future. 10/10.
Mitch Albers
04/12/2024
I called and had a salesman come out within two hours of calling. I was able to order a new door and opener easily. Cesar Velasquez did an amazing job installing the door. He took time to teach me everything I needed to know about the door and how to maintain it. He also cleaned everything up. No trash was left behind.
Wendy Smith
04/12/2024
Katee H
04/11/2024
********************* installed a new opener. I was very pleased with the work.
Timothy R
04/10/2024
Laurie Dahl
04/09/2024
Very professional expert service.
terry hall
04/09/2024
Our first experience with Precision was very pleasant. Dan was very helpful and thorough with his inspection and was able to correct the issue we were having. He also made us aware of potential issues that we should consider taking care of without making me feel pushed or pressured to make those repairs right now. He gave us the information we needed to discuss and plan to have the service done and we really appreciate. We will definitely use their services again and would recommend them.
K Law
04/05/2024
I will not use anybody but Precision. A few months ago they replaced all 3-garage door openers. Today they replaced an overhead door on our shed. Eric Furlow was our tech and did a terrific job. He was on time, job was done quickly and correctly. He was super polite.
Anonymous Author
04/05/2024
We needed a garage door tune-up and remote repair. Steve Wells did excellent work! He was prompt, efficient and provided a thorough explanation of what was needed. Our door is back to its former glory for a very reasonable price!
amy blair
04/04/2024
We needed a garage door tune-up and remote repairs. Steve W. did great work! He was prompt, efficient and gave us a thorough explanation of everything needed. Our door has been restored to its former operating glory for a reasonable price.
Amy B.
04/04/2024
Jessy was very friendly and professional. He explained in detail the problems with my door and possible solutions.
Kenneth Brown
04/03/2024
Great work!
Randy Royalty
04/02/2024
Our project had more than a few false starts and revisions. The storm damage to our garage created a maze of code compliance and physical changes to the garage opening. The original door package we ordered had to be revised for a couple of reasons. The folks at Precision Garage Door of Southeast & Mid Michigan were always available to help us with the changes and Dylan Smith-Gailey was a pleasure to work with. I highly recommend them for your garage door projects.
Rj Benson
03/28/2024
Tim was very informative and laid out all options. He did very good work in a few hours and gave us our garage doors back in good working order. He showed us how it operates and what to do to maintain same.Great young man and well satisfied with work done/
Daniel Cislo
03/28/2024
Jesse got here in a snap and resolved the issue quickly. What a great guy he is!
Ellie Chamberlin
03/25/2024
Brian is very knowledgeable and a pleasure to work with. He gave me advice about my brands of different openers I have along with how to care for it.
Vickie B.
03/23/2024
Steve Wells the technician was friendly, professional and worked hard to get the job done! I would hire him again in a minute!
Melissa Winters
03/19/2024
Called Tuesday. New door Friday. Wow! Jessy and Eric were both very friendly and professional. Door is great. Price was good. Precision is the Place!
Robert S.
03/15/2024
Called Tuesday. New door Friday. Wow! Jessy and Eric were both very friendly and professional. Door is great. Price was good. Precision is the Place!
Robert Schense
03/15/2024
Good communication. Good work. Prompt. Helpful, pleasant and hard working technician that did the work. VERY pricey $$$$$.
Douglas Campbell
03/15/2024
Kelli Wolf
03/14/2024
Phyl m
03/08/2024
Called them and they were available immediately. There was a lot of things wrong with my garage door besides just my broken spring and I really appreciate Steve taking the time and showing me everything while also making me multiple quotes so I can make an informed decision.
Cannon Ostrander
03/06/2024
Excellent service provided. Jessy Metzmaker was our technician. He did a great job diagnosing the issue and made immediate repairs. He was polite and gave some helpful advise on maintenance and future wear and possible replacement. I would definitely recommend Precision to my friends.
Bruce N.
03/06/2024
Dori Snow
03/06/2024
Great job Cesar efficient, friendly and quick. Old out in with the new less than 4 hours
Stephen Franklin
03/06/2024
Arrived on time. Great install and removal of old door. Excellent experience.
Lavon Hamp
03/06/2024
Precision Door Service was at my house the morning after I called. Steve Wells was knowledgeable, friendly, and extremely helpful. The parts needed were not in stock so he ordered them for me, and switched out the springs on my two garage doors so I could get my car out of the garage. Thank you, Steve!
Alissa Berry
03/05/2024
Steve Wells was kind and courteous. There was a minor snafu on the scheduling, but he made it easy to get things done in a timely manner. I would highly recommend precision for your garage door.
Timothy Stokes
02/28/2024
Our garage door was literally falling apart. We chose to get an estimate from Precision due to the good Google reviews. The office responded to me right away and Rick came out the next day to provide some estimates. We had initially chosen a garage door that was really expensive and Rick offered some advice and we ended up with what we consider a great alternative at a great price. Rick was able to send a few mock-ups to give us an idea of how the doors would look on the garage which was very helpful. Overall, highly recommend Precision for the service and the number of door options. Thank you, Rick!
Brian Ryckman
02/27/2024
Jeffrey Isham
02/26/2024
Jesse showed up on time, was nice and professional, fixed our malfunctioning garage door in fifteen minutes (wiring and sensors replaced), got it all in working order, and left us happy we chose Precision Garage Door seven years ago.
Jeff Fairbourn
02/22/2024
Steve Wells provides superb service!
Ning Xi
02/21/2024
Penelope Swartz
02/20/2024
Repair broken garage door and opener. Precision Garage Door technician Jessy arrived within an hour after I placed an online repair request. He was knowledgeable and professional. Quickly identified the problems and provided options with quotes to repair. His work is high quality and had my door repaired Plus cleaned up any old parts. Spent time explaining the repair and instructions for future use. Great service fast Very satisfied customer
Michael P.
02/20/2024
Thank you Jessy for coming out to fix our sensors and to notify us about our rusted garage cables that needed replacing!
Megan Klein
02/19/2024
Steve was early for my appointment and fixed my problem quickly. Very polite and knowledgeable.
Rick Cascarilla
02/16/2024
John was so wonderful. Bbw answered all my questions and was very professional. Would definitely recommend!
GRACE WENK
02/16/2024
Garage door, springs and track were out of alignment and broken. Precision dispatched technician within 24 hrs. Our tech Jessy was fantastic, explained what needed to be fixed and did the service quickly and efficiently. Best service all around.
John Newman
02/16/2024
Excellent service. Steve Wells was knowledgeable, efficient, punctual and very friendly. I am very happy the service rendered!
Margaret Malovrh
02/13/2024
Daniel Devall was our guy-All I can say is he knows his shit--Very nice kid...
Deborah Sadler Fritz Smith
02/13/2024
