Fast and fair. Communicated precisely and was here on time. I appreciate the service.
Raphel Douglas
02/28/2025
Florence Spudowski
02/28/2025
Michael Jolly installed new hardware and garage door opener. Excellent customer service.
Nicole Koviak
02/28/2025
Brad came out this morning to replace a broken spring. He did an outstanding job communicating the process to me and my options. He was very efficient and pleasant to deal with. He went above and beyond!!!
George Sotiropoulos
02/26/2025
Needed new springs, called after hours and spoke to a rep who scheduled service at 8 am the following morning! Rep was on time and did a great job, explained options and associated costs. Work completed in less than two hours. Very happy with this service.
Tom J.
02/25/2025
Excellent price, excellent service, excellent installation. Would highly recommend Precision Garage Door to anyone.
John Swek
02/25/2025
art Lob
02/25/2025
Jeff Gariepy is the technician. Prompt, efficient and explains and answers all questions. I would recommend Precision Garage Door always. I have referred them to two people already.
Pamela Durk
02/25/2025
Eric Furlow was very professional and did a wonderful job replacing my garage door and opener. Precision Garage Door came out the same day that I called and the work was completed 2 days later. This was the best experience I have had in a long time.
Judith Crocker
02/23/2025
I needed someone in Saturday late afternoon. I was able to get a technician, Matthew B., right away, who diagnosed and fixed the issue. The experience was excellent!
Loren Stewart
02/22/2025
We had to have our opener upgraded. Patrick was on time, professional and thorough.
Brandon Streu
02/22/2025
Dylan was amazing very respectful, nice, and professional, did a great job!
Abeer Kaddor
02/21/2025
This is my second five star review for Precision Garage Door! The first was for the initial appointment with Jeff to get the door installed. Stephen installed my new garage door with the garage door opener and keypad! Stephen was able to start the job early did an excellent job on the install! The garage was clean with no debris left over. He took the old garage door and opener away. He showed me how to use my new door and programmed the key pad too! Stephen was professional and very kind. My Mom said will be getting her garage door from Precision Garage Door!
Wendy Blackwell
02/20/2025
Precision was able to come right out, within a couple hours, and fix the problem right away
Rose Drabczyk
02/20/2025
Scheduling was easy. Mark came out promptly and replaced our garage motor. Everything is working fantastic. Will gladly use again!
Lisa Wenzler
02/19/2025
Needed a quick repair to get me by until full garage door replacement. Their Technician Patrick paid me a visit, he had a professional appearance, was incredibly knowledgeable,very thorough and had a phenomenal attitude. He did great work, almost forgot it was broken in the first place. I'm excited for the full install and I'm sure they'll be great. Thanks!
Joseph Pica
02/19/2025
Joe Trotta
02/19/2025
I called with an issue with my garage door and within an hour Pat Stevens was here to assess the problem. Within an hour or less my garage door was fixed and ready to use. Thank you Pat for your help.
Paulie Yasenchak
02/19/2025
I came home from work and could not open the garage door. Called Precision and they were here in a half hour. Mark pulled open the door and knew right away what part of the problem was. After explaining our three alternatives and showing us the problems he rebuilt the door in less than 2 hours. He was so nice. He even offered to say a prayer for our dog who was sick. I would recommend these guys to anyone. Thank you so much.
Linda Gniewek
02/18/2025
Precision Garage doors responded quickly. The job was performed efficiently and the price was fair.
Tom Sutherland
02/18/2025
I had a garage door failure and called for repair. The technician Brian Ciminelli arrived within the window (2h after the failure is quite prompt for ANY repair). Incredible they are able to be so responsive. The repair was done quickly and workmanship was great. Brian went over repair options at different price points, and once I picked he performed the repair quickly. When he was done we went over the repairs and he answered additional questions and gave maintenance suggestions. I would definitely call for repairs if/when needed again.
Chris P.
02/18/2025
This was the right call to make. Jeff works with integrity; he's honest about options and I will request his services again when the time comes for the next job. Sa.d to say, but workers like this are too rare these days.
Aaron Cook
02/17/2025
I called Emily at Precision door at 8:30 am. Joey was at my house by 10:30. He explained in detail gave a few options . He was professional and did a great job. Would definitely recommend this company. Joey my technician was awesome!
Ernestine S.
02/16/2025
I was able to schedule a same day appointment. Brad was not only friendly, respectful and very informative. He did a great job of going over the issues made the repairs and walked me through afterwards for my peace of mind.
Msyanie72
02/16/2025
I would recommend to anyone this company! They are professionals, very knowledgeable, friendly and courteous ! The repairs are done in timely manner and they will offer explanations and suggestions. The garage door that it was installed at my garage has lifetime warranty, which is amazing.
MJG
02/15/2025
Arrived early!! On a Saturday in an emergent situation. Very professional!! Reviewed the garage issue and answered all our questions! Did a great job!!!
Jensen Brant
02/15/2025
Nicole Crockett
02/15/2025
Excellent experience!! Highly recommend!! Jeff G. from Precision explained all my options and was very professional. He explained the work he performed, the Precision warranty, and how to maintain my garage door. Jeff is a true professional!!
Carmine Paterra
02/15/2025
Jeff was excellent. He called and informed me he was on his way. When he got to my home he introduced himself and I told him about what was going on with my garage door. He looked everything over and inspected everything. I need a new garage door, but they have affordable pricing and quick turn around time. On my initial call to the company they had quick appointment times and they sent me my appointment information by text and email. The receptionist was great too! They'll be coming out soon to put my door on!
Wendy Blackwell
02/15/2025
Gordy Leff
02/15/2025
Very professional and knowledgeable in the job was done quick.
Timothy Griffin
02/14/2025
It was obvious that Jeff flows his stuff from the first moment that he looked at the damage to my door to his explanation of the options for repair. It was a pleasure to work with him.
Brian Ribando
02/14/2025
Had a fantastic experience with Jeff Parkes at Precision! He arrived on time and solved my garage door problem in about 30 seconds. He also gave us a quote on a new door very quickly. Highly recommend!
Abby Egan
02/13/2025
From the first contract with precision it was a good start, making the appointment and getting service out for an estimate was great fast appointment. My appointment was for 8 A.M. and my service person was Jordan Wallace and he was here at 8 A.M. I was impressed and my installation of my 2 garage door openers was fast and efficient. Thank you so much Jordan.
Willie French
02/13/2025
The staff is very knowledgeable and professional. Great to work with throughout the entire process. Would highly recommend
Andrew Klein
02/12/2025
On time and honest service.
George Cotton
02/11/2025
Chris P. was the nicest! Super easy to work with, clear diagnose and what options we had. He was able to fix our door that same day and saved us from an accident waiting to happen! Highly recommend!
Andrea Morales
02/11/2025
Wonderful experience! Responsive and timely! Cesar V. did a fantastic job installing a new insulation door and opener!
J Noel (JK)
02/11/2025
Cesar V and Jeff B were on time and did a great job with the install of my new garage door. Went over everything when they were done including routine maintenance
Jeff Daman
02/10/2025
Rambo was awesome, super friendly and detailed. Appreciate the quick response and help!!!
LexPlay
02/09/2025
Contacted Precision and they were able to respond very quickly. My service rep was very professional and was able to repair my garage door in no time. Appreciate it Jason!
Arthur A
02/07/2025
I really appreciate how Steve W. explained the mechanisms that had failed in my system. Additionally, he understood my simple needs. He was very polite, professional and I am looking forward to my project being completed in a few weeks.
Theresa Merrill
02/07/2025
The tech was on time, very friendly, explained what he was doing each step of the inspection process. I also called in for a same day repair call. Very great experience!
Matt Diponio
02/06/2025
Steve was 100% professional. He arrived as he said he would - on time. He was engaging and. made sure that I understood the aspect and details of the installation. He wax was more than willing to answer all questions. I had had a very challenging day but he was great! Having said that, as requested, I had sent text massages with a question and no one has yet responded
Thomas Trueheart
02/05/2025
Josh ABT did a wonderful job installing the new garage door. He was very friendly and made sure I knew how to take care of it going forward! Even recommended products to use.
Rachel
02/05/2025
Precision very professionally responded to my garage door repair need. Tim, came 1 day after calling with his analysis, estimates, and options. 2 days later my door was installed promptly by expert John. Precision will be my garage door solutions from now! Thanks to the Precision team!
keith barker
02/05/2025
Mark did very good job,very informative,showed all possible things that could fail later with age.
Harold Chown
02/04/2025
On Friday night, Jan31, the garage door would cycle down but it would not go up and made terrible noise when it tried...plus the door opener mechanism shook like it would be torn off the ceiling and the belt was ready to snap. I pulled off the cover and found the main drive gear was destroyed. The next morning, Saturday, I called at 9:30am hoping to get a convenient appointment in a week or two. The receptionist said that someone could come out right away. At 10:15am Steve Wells was ringing the door bell. In 15 minutes, he had the opener, the garage door, the spring, cables, roller wheels and hinges inspected and provided his recommendations. He said that he had been in the business over 20 years and his expertise was obvious and reassuring. The LiftMaster door closer had been in operation since my house was built in 1994, which he said was way beyond any normal life expectancy. (My son-in-law bought a "newer," used home and his garage door opener self destructed in 8 years. So I decided to go with the Liftmaster product again. So far it has proven to be a pleasantly surprising, positive experience. I would expect some improvement in the product, since it's was 30 years old, but the improvements are dramatic. The opener is quiet and the door movement is swift with reaction time surprisingly quick. Steve balanced the door spring pressure and all of the moving parts so that the system works like a Swiss watch. He installed all of the accessories, inside and out, set all of the electrical components, explained all of the features and was ready to leave with, no trash left behind, within 2 1/2 hours. I could have struggled to do it myself, as I have been a technician for years, but the service, expertise, accuracy and the quality products offered made the investment worthwhile for me. If there is an opportunity to request Steve to do any work for you in S E Michigan, I would even wait for an for an opportunity to get on his appointment calendar if I needed future assistance. Like finding a good MD, you stick with a good one when you find one.
richard mccarthy
02/04/2025
Came out on a Sunday tech Jordan was great!
Ben R
02/03/2025
Came home to a broken cable and spring on a Sunday afternoon. I called Precision Garage Door Service, and 40 minutes later, my repair tech, Brad Rambo was at my house. Brad was fabulous! I highly recommend Precision Garage Door Service. Open 24/7 offering quality parts, excellent service and repair you can rely on.
Julie Spellman
02/03/2025