My ancient garage door literally fell off the track on one side and remained stuck with one car still in the garage! After checking on-line reviews I called Precision Garage Door and was surprised that they could get someone out to the house within 2 hours. After 2 hours of work with a little help from me, Darrell got the door stabilized without damaging the car, and we were able to get it out of the garage. I was so impressed with this service I've ordered my new garage door from them. Can't say enough about how timely and helpful this company is!
Anne Hall
12/11/2024
Today, I had the pleasure of working with a technician named Stephen Freitas, Jr. who truly went above and beyond to resolve a complex issue with my home garage. Not only did he arrive promptly and come fully prepared with all the necessary tools, but he also took the time to thoroughly explain the problem and walk me through each step of the solution. His professionalism, patience, and technical expertise turned what could have been a frustrating experience into a seamless one. His exceptional service left me feeling valued as a customer and confident in the reliability of my issue.
Rc C.
12/11/2024
Today, I had the pleasure of working with a technician named Stephen Freitas, Jr. who truly went above and beyond to resolve a complex issue with my home garage. Not only did he arrive promptly and come fully prepared with all the necessary tools, but he also took the time to thoroughly explain the problem and walk me through each step of the solution. His professionalism, patience, and technical expertise turned what could have been a frustrating experience into a seamless one. His exceptional service left me feeling valued as a customer and confident in the reliability of my issue.
RC
12/11/2024
Five star service all around! Everything from scheduling a technician to evaluate our existing door to getting the new garage door installed was quick, easy and fairly priced. Tim & Jon were our techs, and they both were so kind and professional during their visits! I would highly recommend Precision to anyone looking for fast, professional service!
Kathy King
12/10/2024
Brad Rambo was excellent!! He was very informative, professional, and knowledgeable every step of the way! He provided us different options to fix our garage door with no pressure and did an excellent job on the repairs and went above and beyond. Thank you!! I would highly recommend Precision Garage Door Service! It was a great experience!
Joanna Stevens
12/09/2024
We used Precision to replace the garage door, spring and tracks on a house we recently purchased. The employee who came to give us our quote was knowledgeable and very helpful in determining what we needed and what we could get accomplished with our budget. He even gave us helpful advice on what we might be able to tackle on our own. The technician who did the installation was wonderful. He worked quickly and quietly, and was very friendly. He gave us a demonstration of how to use our new garage door, and how to keep it well maintained. I am so glad we went with this company. I would recommend Precision Garage over and over again!!
Caitlin Pethers (Cait P)
12/08/2024
From my 1st call to Precision and scheduling for an appointment to the next day service for the repairs of my garage door was very well-organized and efficient process. I loved the technology they used for updating me (sending a text and email with a photo of the technician is a great way to make customers feel comfortable). Jason Lockwood (technician) was on time, friendly, and professional. I observed his work, and he explained everything that he was doing in detail. As an engineer, I like to know how things work. Jason explained all my options and he did not try to upsell me. All the work he did was done in no time at all (about an hour). Everything works great. I would definitely use them again. I would recommend them to my family & friends. Thanks again, Frank P.
Frank Parise
12/07/2024
From my 1st call to Precision and scheduling for an appointment to the next day service for the repairs of my garage door was very well-organized and efficient process. I loved the technology they used for updating me (sending a text and email with a photo of the technician is a great way to make customers feel comfortable). Jason Lockwood (technician) was on time, friendly, and professional. I observed his work, and he explained everything that he was doing in detail. As an engineer, I like to know how things work. Jason explained all my options and he did not try to upsell me. All the work he did was done in no time at all (about an hour). Everything works great. I would definitely use them again. I would recommend them to my family & friends. Thanks again, Frank P.
Frank P.
12/07/2024
Yesterday around noon we found that our garage door would not open and both our cars were trapped inside (spring had snapped). I called precision and technician Shawn was at our doo within a couple of hours (having called personally to let us know when he would arrive). He was professional, pleasant and explained our options for repairs. He completed with work within an hour and went over everything he did and what I needed to know to properly maintain the door. We were extremely impressed by the quality of work, the precision team on the phone, Shawn and his work and totally blown away by the incredibly fast response!
Don Bignotti
12/07/2024
From my 1st call to Precision and scheduling for an appointment to the next day service for the repairs of my garage door was very well-organized and efficient process. I loved the technology they used for updating me (sending a text and email with a photo of the technician is a great way to make customers feel comfortable). Jason Lockwood (technician) was on time, friendly, and professional. I observed his work, and he explained everything that he was doing in detail. As an engineer, I like to know how things work. Jason explained all my options and he did not try to upsell me. All the work he did was done in no time at all (about an hour). Everything works great. I would definitely use them again. I would recommend them to my family & friends. Thanks again, Frank P.
Frank Parisi
12/07/2024
Chris P. Was professional kind and helpful. He repaired our garage in a timely manner. We felt it was very expensive but that had nothing to do with Chris. overall, we are very thankful we got our garage door fixed the day we called in and by a kind professional person it was a very good experience
Alison G
12/06/2024
I know Joey C. did a great job. I love that Liftmaster opener's smooth operation. I also know it took a proficient technician to install it. Joey C. and Precision Garage Doors are the best combo. It also gives me confidence that my new door will be installed with the same expertise. Excellent job!!
Carl Binion
12/06/2024
Jordan diagnosed the issue with the door. And, gave us some choices as to the replacement of it. The door was 50 years old. Cesar V. did the whole replacement job and installed the new opener also. He worked a little more than four hours and cleaned up, and showed us how to maintain it and how to operate the new opener. Excellent service. Thanks to them both.
Christine Donica
12/05/2024
Mark K. was very professional and discussed the issues I had with my garage door. He explained the different options I had to resolve those issues. He was able to install a new spring system for my garage door within a reasonable time. I am pleased with the installation. I plan on getting a new garage door opener next year and will be contacting Precision again!
Eleanor Carethers
12/03/2024
Had a great experience with Precision Garage Door! A door cable snapped and I was able to schedule an online appointment for Monday morning. I received a confirmation text, a phone call the morning of, a photo of the technician, and a notification when they were on their way. Excellent communication! When Eric arrived, he was friendly and professional and had my door up and running in about a half hour. I was also appreciative that he presented me with a number of solution options and pricepoints and offered his own perspective as an experienced technician. They're already bookmarked for that fateful day when I'll have to replace the door entirely - 10/10 service!
Nigel Berry
12/02/2024
Contacted Precision Door at 7am by 8:30am Jeff G came out examined my door, spring spung and could not open the door. Jeff replaced the hardware installed a new opener. He took the time to go over everything with me and help me install the door opener app. He was professional and friendly, would highly recommend Preision and Jeff G. to anyone needing a new garage door or door repair.
Kathy C.
12/02/2024