Our garage door spring broke on a Saturday morning. We were able to use the website to request an appointment for later that day. Michael arrived and was able to resolve the problem and improve the hardware that lifts the door. He is extremely knowledgeable and was very helpful.
Phil B.
02/02/2025
My original garage doors have held up exceptionally over the past 10 years. There was a motor issue once - and Precision was there to fix it, without hassle / cost. Nearly a decade after my purchase, a spring broke. The labor & material replaced was once again hassle free. Pat Stevens even went a step further replacing cables and bearings as a precautionary step. Which was all part of the great Warranty that Precision included at time of purchase. This Team always delivers. Appreciate their Field Guys. Always professional and helpful. I recommend this Team.
Robert Shaw
02/02/2025
My tech Pat Stevens gave a couple options from which I chose the yet still affordable best option. The previous work wasn't done that way, which is why my previous spring broke. The attached pics are clearly before and after. Pat was on time, friendly and professional. I can now lift my garage door with a finger whereas before it required two people. As a disabled veteran, that's huge when the power goes out. Garage doors done right is a slogan they delivered on, and Pat and Precision Garage Doors come highly recommended by me.
Jack Gould
02/01/2025
The weather stripping was coming off our garage door and the sensors were off. Our technician, Mike, was prompt, professional, and knowledgeable about what needed to be repaired. He completed the repairs efficiently and to our needs. He even took the time to educate us on the future concerns we might encounter down the line with our doors. So glad we went with my dad's recommendation of Precision. They are the only call to make. Thanks Monica & Eugene
Monica Watts
02/01/2025
Gary H
01/31/2025
Jeff came out and was even able to come sooner than time expected. He was very friendly and knowledgeable, did a complete inspection on door even though he was only here for opener. Went over everything with me and made sure he answered all my questions. Would definitely recommend company from my experience.
Richard Hunt
01/31/2025
Sherry Johnson
01/30/2025
Initially needed garage door repaired but also needed new motor. Jordan provided recommendations for us to consider. My wife and decided on the type of motor we wanted to replace the current motor. Jordan was very knowledgeable and completed the work with the utmost professionalism. We love our new garage door motor with all the bells and whistles.
Anonymous Author
01/30/2025
Initially needed garage door repaired but also needed new motor. Jordan provided recommendations for us to consider. My wife and decided on the type of motor we wanted to replace the current motor. Jordan was very knowledgeable and completed the work with the utmost professionalism. We love our new garage door motor with all the bells and whistles.
Robert Bryant
01/30/2025
First class operation from start to finish - very happy with new door and opener - Josh Abt was professional and did an outstanding job with Precision Garage door
Michael Panganis
01/30/2025
Marie McNulty
01/29/2025
Steve was great and did the job in the amoont of time he stated it would take abd was through going over all the instructions to kero the door running smooth
Jeffrey
01/29/2025
Jamie Kopich
01/29/2025
Scheduling was a breeze. Pat was timely and corrected a number of issues. Our door has never worked better!
Carl Jarema
01/28/2025
Suzanne Dix
01/28/2025
Justin B
01/28/2025
Professional, provide good quality job, customer oriented.
Vladimir Goldshteyn
01/28/2025
Pat took great care of us. He was polite, professional & efficient! The issue is fixed and we should be good for another 8-10 years. Thanks Pat!
Cathy Kirbach
01/27/2025
Pat was professional, polite and got the problem diagnosed and repaired in a short amount of time.
ct kirbach
01/27/2025
Dalton was amazing, he came right over, explained everything to us, and really went above and beyond for us, such great customer service!!
Stephanie Lafata
01/27/2025
Joey C. provided professional, friendly service. I was completely satisfied with the service provided. I would highly recommend Precision to any one.
S Brosch
01/27/2025
Steve Wells was able to come out first thing in the morning and repair my garage door in no time. Had already all the equipment with him to get the job done. Replaced broken spring and made cost-effective recommendations and repairs to save me money down the road. Would highly recommend this company and person for all future garage door repair needs.
Michele Dickerson
01/27/2025
Precision did an amazing job on the repair of my garage door. I had the door springs replaced about 2 years ago by a company I found online. The company had the best price I could find and now I found out why. The garage door springs failed and the company is no longer in business. I was stuck with a garage door that didn't work on a Saturday night. I found precision and was surprised that I was able to get an appointment next day. The appointment was between 2 - 4 PM. The technician Jeff was at my house at 2 PM sharp which was the first pleasant surprise. Jeff came in and looked at the door and saw the springs which was the obvious repair. He then looked over the entire door and saw multiple issues which I had a suspicion about since the door was originally installed. We discussed the repairs and he gave me options. He ended up replacing all of the faulty parts and springs and the difference is unbelievable! The door is quieter and runs smoother. Beyond that Jeff adjusted the door so that it is more snug to the opening so there are no more drafts into our attached garage. All the repairs came with a warranty which I didn't get from the last repair company. Precision is a great company and HIGHLY RECOMMEDED!! Thank you!
Gary H
01/27/2025
Brad was very friendly, personable and knowledgeable. Was not a pushy salesman at all. Told us what was needed and showed us our options. Would definitely recommend this company to others.
Amy Dunwoody
01/26/2025
Responsive, professional service, highly recommend.
Julie Barnard
01/26/2025
Our automatic garage door was opening very slowly. Eventually, we realized that one of the two tension springs was broken. We called Precision late in the afternoon, and they came out the very next morning. Joseph was the technician. He explained exactly what needed to be done. And through an inspection determined a few minor issues that would likely be addressed. We agreed to the entire repair, and he took care of everything in a timely and professional manner. Upon completion, Joseph showed us everything that he did, cleaned up - and asked if we had any further questions. We are very happy with the job and I highly recommend Precision Garage Door for any garage door needs!
Mike Havis
01/25/2025
Mike Tamulevich
01/25/2025
Joey was a absolute gentleman who is very knowledgeable and attentive to his work. He was definitely on time. Easy to understand and someone any client would love to have as someone to enter your home. Precision Door is very lucky to have a employee that represents their company such as Joey.
Charles Love
01/25/2025
I am very happy with Precision garage door service. . I called them on a Saturday afternoon and they had someone out by 4 pm that day. He explained what had happened and we needed a new door and opener. They came out the next Friday and Cesar Velasquez was here by 8:30 am. His service was extremely good and had everything done quickly. If you need service on a door I would call them hands down. Douglas Jenvey WILLIS MI.
Douglas Jenvey
01/24/2025
We needed our garage door spring replaced and Precision Garage Door was recommended. Our service technician was Dylan and he was super. He communicated with us on delays and arrivals times, did a complete inspection, advised us on his findings, replaced the spring and repaired some rollers. He took the time to show us how and when to maintenance them. He was very courteous and polite. We definitely recommend Precision Garage Door and request Dylan!
TC
01/23/2025
Shawn was very helpful and explained the repairs needed, pointing out the areas of concern. It was informative. Efficient and friendly. It is not inexpensive, but the repairs/replacements were needed.
Amy Lawler
01/23/2025
Our Garage door safety sensor was malfunctioning preventing the door from closing. Mike Jolly checked the existing sensors and confirmed they were not functioning correctly. He also noticed the door opening and closing effort was high. He installed new sensors, replaced our 24 year old track wheels and lubed the system. Now works like a charm. Took about an hour from start to finish.
Jeffrey
01/23/2025
The Tech, Mark was excellent! Very professional and knowledgeable about the product.( Liftmaster)
Kathy Schlitt
01/23/2025
Not yet, install has been schedule.
Jimmie Williams
01/23/2025
Pat Stevens did a great job installing a new motor, pad key, etc. Personable and professional. Thanks Pat for the great job!
Cathy Pullen
01/23/2025
Excellent service very professional and explained work that was being performed.
Michael Bunch
01/22/2025
We had our garage door installed and the service was phenomenal. Cesar and Eric did a wonderful job.
Elona Anton
01/22/2025
I scheduled an appointment online late in the evening. The technician, ***, called me the next morning that he was on the way. He arrived as promised and completed the work as needed. He explained what he did and demonstrated how it worked now. Well done.
Michael W
01/22/2025
Tim was excellent. Courteous. Good explanations
linda carver
01/21/2025
Went very well
Mary Pride
01/21/2025
Turned up quickly and fixed the problems
Moray Campbell
01/20/2025
Very respectful and quick response,technician came with knowledge and professional skills. Thank you
Anatoly V
01/20/2025
Brian our technician arrived on time evaluated the repair on the coldest day and replaced springs rollers in an efficient manner and was very professional. Excellent service and work and performance.
Sharon Zimmerman
01/20/2025
Outstanding work from Cesar V and Terrance S from Precision Garage Door. First thing arrived early, second thing they removed the old door carefully and put the new one up with care, and third, they respected our property and cleaned up everything. Thank you for your care
Brian Kadets
01/20/2025
Harold was right on time (actually early!), very skilled and professional, and we were very appreciative that he came to fix our garage door and re-calibrate our openers! Thank you Harold and Doors of Pontiac!
Mary Lou Cochran
01/20/2025
Brad did an amazing job repairing our garage door. We called around 7:30 am and they had someone here by 8:15 am. Very professional!
stephanie brady
01/20/2025
Warren Reaves
01/20/2025
Percision Garage was professional, timely, and very knowledgeable. I would highly recommend the company.
DeBorah Davenport
01/18/2025
Eric was very nice, explained what the issue was.
Nicole Rolle
01/18/2025
Technician was on time - actually, a few minutes early! - courteous, knowledgable and efficient. He diagnosed the problem, explained it in a way that I understood and repaired it on the spot. He was done and on his way in less than 30 minutes.
J. Theodore Everingham
01/17/2025