Woke up this morning to a broken lift assist spring on my solid wood two-car garage door (400+ pounds). I could not open the door manually by myself. My vehicles were trapped! I called Precision Garage Door of Southeast Michigan around 10 am and they dispatched their Technician Stephen F. to my home by 12:30 pm the same day. Stephen replaced my old broken springs with their powder-coated, extended duty cycle replacements. Stephen also replaced my aluminum take-up drums and old cables with heavy-duty steel replacements along with new outer and inner shaft bearings. Stephen did a great job tensioning the springs and balanced the door perfectly. Manually, the door can now be opened with just the force of one finger. Lastly, he took the time to explain all the repairs/upgrades performed and demonstrated the proper way to lubricate the hinges and roller pins. Great service & great staff. I would highly recommend Precision Garage Door to anyone needing service on their residential garage door.
Jeff Schroeder
10/11/2024
I couldn't be more pleased with Jeff Gariepy of Precision Garage door. He was very professional and honest with his assessment of my garage door problem. He pointed out areas that caused the problem, offered different solutions and costs, enabled me to open and close the door until a new one can be installed. I asked him why he worked for Precision after 30 years in this business and he told me that if he ran a company, it would be like this one because of its integrity and ethics. Yes, I highly recommend him and them.
Patricia Wiliams
10/11/2024
We called Precision Garage Door service to have the seal at the bottom of the door replaced and Steve found cracks in the center support beam. Due to this being a safety issue, we're having them replace the garage door. Steve was personable and knowledgeable, not pushy and gave us a fair price. I'll post again after the door is installed.
D J.
10/11/2024
Thank you to the entire precision team. You guys' Rock!!! But that young man that installed my garage door on 10/9/24 8am. He was on another level. super detailed oriented. Walked me through the entire process. fast and very efficient. very friendly. answered all of my questions. THANK YOU SOOOOO MUCH!!!!!!! sincerely, REGINA TURNER
Regina Turner
10/09/2024
I definitely recommend using this company to help with your garage door issues. Jeff was very helpful. His experience and patience was worth the call. My issue got addressed and fixed in the same day. Jeff came very well ready and had everything to address my issues. Again company was very helpful.
Dave Grzanka
10/09/2024
Referred by a sibling to this company for door opener problem. Learned my opener was 14 yrs old and no available parts. Replaced unit and done in hour. Price seemed steep but comparable to another company, so went ahead. Jason was very nice and efficient, helped me diagnose another problem in the garage not related to my door.
Marge Freundl
10/08/2024
The installation was done very professionally and Terrance was a pleasure to have doing the work. He was very professional and answered all my questions in a way that I could understand. He cleaned up after words and explained the warranty to me and showed me how to do the simple maintenance on the door every 3-4 months. He explained what to do if I have any issues in the future. Thank You for a job well done.
robert lippus
10/07/2024
Love my new garage door opener from Precision. It is way more quiet than my old one was. The tech, Timothy Mason, was on time and had it installed in about an hour. Very fast and efficient. He explained everything to me in great detail. I definitely would recommend Precision Garage Door to my friends and family!!
Michael Brower
10/07/2024
This was my first time dealing with Precision Garage Door. I was using another company but when I had an emergency Precision responded first. I have seen their commercials. The technician ***** called earlier than the appointment and asked if he could come earlier which was fine with me. He was a pleasant fellow. I explained my problem with the Garage Door and ***** gave me several options which would work for me and my situation. I found a plan that would work for me and ***** went to work. ***** showed me tips to maintain my Garage Door going forward and some issues that the previous company neglected. My Garage Door is 30 yrs. old so when I need a new door I plan on calling Precision Garage Door for my installation.
Michael S
10/07/2024
We had our garage door completely replaced with a new opener as well. Our tech, Eric Miller, did an outstanding job. Very professional and respectful. He answered any and all questions we had completely and even walked us through our new system thoroughly upon completion. I would highly recommend him and the company he works for, Precision Garage Door of Southeast Michigan. Thank you Eric!!
Kat S
10/05/2024