When I heard the noise on Friday night, I knew it was nothing good but it wasn't until I tried to open the door to go to church this morning that I realized I had a broken spring and I needed help. Enter Precision Garage Door of Southeast Michigan and their skillful and timely technician, Eric Hathaway. I called around 11:00 and was given a 2:00 appointment time and Eric Hathaway made good on that. He called me to confirm he was on his way when he arrived he was able to diagnose the problem immediately. I was concerned that he might have to go for parts but he had everything on hand. He offered me three different door reconstruction options with three different warranties and three different price points and I was able to choose the one that suited me. He did a good job and he cleaned up after himself and he made sure that the door functioned before he took off. He was cheerful and attentive to my concerns and answered all of my questions. I'm very pleased with the work he did.
Elizabeth Quan
11/10/2024
The whole process was very smooth and unobtrusive. Made my appointment and the technician was there early in the time window allotted. Patrick did an excellent job of explaining my issue and the options available, and the work was completed in an efficient manner. My garage door works better than ever, and if I need any more help in the future I will definitely be bringing my business back to these fine folks!
SEAN DURHAM
11/09/2024
Jeff Parkes from precision garage door was very professional and explained everything perfectly. Billing scheduling went very well. Thank you so much. The door was installed perfectly and is beautiful. Thank you to Mr Smith and his associate for such a clean and efficient job. I would highly recommend this company!
anne c
11/09/2024
Wow! Stephen was excellent to work with. He was professional, helpful, informative. He came out and very efficiently addressed an issue I was having with my garage door opener. In the future, when I eventually replace it with a new one, I plan to go thru Precision to do it! Thanks!
JoeAndLinda Zukowski
11/09/2024
It was the BEST experience. I thought I would have to wait a day or two for an appointment. Nope same day with a window of between 12 -4. Got a call at 11:45 saying on my way.. Fixed all the issues from a previous garage company. Was very nice very professional. I will recommend this company....
Mary S
11/07/2024
I was surprised when I was told the tech (Dalton Rhodes) would be out the same day. Then he completed the job the next day. The work was done quickly and with no problems. A great job. My son used Precision about a year earlier, and it too was done well. Thanks, Charles Bassin, Clarkston
Charles Bassin
11/05/2024
I can't say enough positive things about my experience with Precision Garage. From the online schedule tool to setting up a consultation to the installation, it was seamless and pleasant. Steven was my installer and was awesome. He arrived on time (early actually, big yay!). He was thorough and made sure I was comfortable with all the bells and whistles and more importantly, understood how to work the new system. Very pleased and would recommend them.
Shannon
11/05/2024