Judd was very knowledgeable and friendly. He diagnosed the issue quickly and was able to fix the broken springs at the time of the service call without going back for parts! Also he taught me what I should do for long term life and maintenance of my garage door. And as a veteran, we receive $75 off the repair! Great service!
Dawn C.
12/31/2024
James Bristol was great! Other than the obvious, broken spring, he diagnosed the root of the cause for the spring breaking. It seams the sears garage door representative for our area installed the outer upper pulleys wrong when they installed the new garage door about 6-7 years ago. One was leaning out and the other was leaning in. This caused the bearings to wear out. James also found the center support was plastic and not steel. That also had a lot of play in it as did the other bearings. He also mentioned the springs that were installed were 10,000 cycle springs and he installed 50,000 cycle springs. A real great guy to talk with. We found out that we both had grand parents from the Stanton area. Wow small world. James was a trooper working on a very cold Sunday afternoon. I highly recommend him for all your garage door repairs.
Steven W.
12/24/2024
Fast, friendly, and reasonably priced! I placed a call at 11am to see if they had anyone with availability this week to replace a torsion spring that had snapped, and within a couple hours Jon Consiglio stoped by and got my garage door fully functional again. I would call Jon for any future repairs, and would recommend him to a friend.
Andrew Hunter
12/21/2024
Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.
Bethany Ayres
12/18/2024
We are so pleased with the service from our sales/tech for our new garage door provided by Jerremy Parrish. The timely response for the analysis and instalation was incredible. The cost was in line with our needs and expectations. We plan to replace our second door on return from planned trip.
Byron Davey
12/13/2024
Today I needed to get my garage door in working order again and I called Precision Door Service around 12:30 and Jordan Houser was here by 2:00. He ended up having to replace my opener and spent plenty of time with me explaining why and what my options were. I am very pleased with his demeanor and professionalism. Thank you for wonderful service.
Delores Wilcox
12/11/2024
I had a minor problem with my garage door. I contacted Precision expecting an appointment in a week or two, nope they were able to come out in a few hours! When Precision arrived, Jordan was the technician and polite as could be. Jordan provided me with three different options and explained each one to me. Jordan was great to work with and I will likely reach out to Precision for future garage door needs. Thanks!
Julie E.
12/04/2024
My garage door stopped working so I called Precision and they had availability to send a tech out same day or offered availability pretty much everyday of the week. They were prompt and informative. My tech, James, was very helpful, informative and professional. I will be calling them for any of my future needs and would recommend them!
Jayne Schnedl
12/04/2024
Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.
Dawn Orr
12/04/2024
Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.
Dawn Orr
12/04/2024