Ben was an amazing technician. We never thought we'd get really nice doors installed perfectly in our old (and slightly crooked) garage. It feels like an amazing update to go from 80 year old doors to the latest technology. We're also super grateful to Ben for carefully explaining everything to us.
Nick F
11/05/2024
We had a spring break on the garage late Friday night. We called Precision at 9:30am on a Saturday and we had a technician at the house by 10:15am! James B was our technician. He diagnosed the issue and gave us three different repair options to choose from. He had the job completed in a timely manor. Thanks James!
Katie M
11/02/2024
Scheduling was easy, lots of flexibility on appointments, including weekends. Jeremy Parish came stocked with a few options and we settled on the right one without any sales pressure. He did some additional greasing of the bearings on my old door and was helpful and knowledgeable. The new opener works great, and is quiet. Highly recommend Precision and Jeremy.
James E.
11/02/2024
This was our first experience with Precision Garage. Customer Service did a great job getting us scheduled right away. Jeremy, our service technician, was prompt and very professional. He did a very thorough inspection and explained all available options. Craftsmanship was well done. Would use Precision Garage Door again and would recommend Jeremy for future projects.
Scott York
11/01/2024
I called to inquire about a new garage door. Tyler came out and gave me 3 options. Once I selected an option, the work was scheduled and Benjamin arrived on time, with everything he needed. The new door was up and working 2 hours later. Benjamin even replaced all of the old wooden trim around the door. Great communication (emails, texts) throughout the process. Really easy to do business with and the install was flawless. Definitely recommend.
French Williams
10/28/2024
I recently used the services from precision garage door, and I am extremely happy with their work. The technician who came (Ben) was friendly and showed great expertise in his field. He quickly replaced my garage motor and made it work perfectly. I am genuinely satisfied with the service and would happily recommend precision Garage Door for Repairs or services to others
Ajdin P
10/20/2024
Precision Garage Door of West Michigan responds very quickly to a call for service. I can't say enough about Technician, Jordan Houser,'s assessment of our garage door issues and patiently explained the various options. Subsequently, the installation of the garage door project by Benjamin Gebolys was of the same high quality and efficiency. I certainly recommend the company and their Technicians, they are very thorough and knowledgeable of their business.
Vertlee Trice
10/18/2024
Jeremy, the tech, responded to my early morning online request in less than hour, calling me via cell phone with the message he could be here in 20 minutes, and he was. He replaced our 30-yr-old main garage door opener with a Liftmaster with camera, including the touch pad box in 2.5 hrs. It operates so quietly, I no longer hear family members as they open the door and drive in. I love being able to view what the camera sees when it is triggered on. The LED Lights are also triggered by motion. Jeremy trained me on the operations before he left and wrote down his cell number down in case any questions arose.
Dee E.
10/18/2024
Mike did an awesome job! He was professional, friendly, and when my husband forgot his phone I was able to call him and he relayed that I was coming home with it! He had already left but was close and went back! That is customer service like you don't see much anymore! We love the new opener with the security it brings and is SO quiet! We would use them again!
Betsy C.
10/11/2024