4.9 1 2 3 4 5 771 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 657 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service with strong communication, courteous technicians, and efficient repairs and installations. Reviewers frequently mention same-day or quick response, clear explanations of repair options, and work that leaves doors operating smoothly, quietly, and properly. Customers also consistently describe the team as professional, knowledgeable, friendly, and easy to work with, with many saying they would call again or recommend the company.

What Customers in Your Area Mention Most

Responsiveness (182) Customers repeatedly praise the company for fast response times, often noting same-day service, short arrival windows, and quick follow-up when a garage door problem needs attention. Professionalism (171) Reviewers consistently describe technicians and office staff as professional, courteous, polite, respectful, and easy to work with from first contact through completion. Expertise (160) Customers frequently say the technicians are knowledgeable, thorough, and able to diagnose issues quickly, explain what is wrong, and recommend the right fix. Communication (146) Many reviews highlight clear communication through calls, texts, arrival updates, explanations, and walkthroughs of repair options and completed work. Speed (143) Reviewers often emphasize how quickly jobs are completed, with many noting repairs or installations finished in an hour or less or within the same day. Service (141) Customers praise the overall service experience, describing helpful staff, smooth processes, and strong customer care from scheduling through repair or installation. Friendliness (137) Technicians are repeatedly described as friendly, kind, personable, and pleasant, with many customers mentioning a comfortable in-home experience. Workmanship (126) Reviewers frequently praise the quality of the repair or installation work, saying the door works better, runs smoothly, and looks or sounds great afterward. Booking Experience (78) Customers often mention easy scheduling, convenient online booking, and helpful appointment coordination that makes it simple to get service arranged.

Recent Reviews from Grand Rapids

Robert Cronin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 08/19/2026

First Class Service !!!!!

Austin Bectel

technician: Austin Bectel

Service: Garage Door Repair

Product: Springs

Paul Denny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 08/16/2026

Precision Garage Door has serviced our garage door in the past and did an excellent job in the repair. When it came time to put in a new opener the decision was an easy one. Austin Bectel came in a timely manner and made the install look easy. I would recommend Precision Garage Door for all your garage door needs.

Austin Bectel

technician: Austin Bectel

Service: Garage Door Opener Install

Product: Garage Door Opener

Lee Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Allendale, MI 08/14/2026

Tried a couple of garage door places. Your's had a real person promptly answer the phone. The sale was done right then! Your technician, Ryheem Stokes, kept in contact so we knew when he would arrive. He explained our door problem, told us what he was going to do, did it, and then told us what he did. He was efficient and courteous and answered our questions. Before he left he gave us a few maintenance tips that will help. A good experience. Thanks.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Repair

Product: Springs

Mirtle Brunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am a former customer.. your technician was on time. Took care of my problem & answered my questions. Knowledgeable & courteous. Have recommended you before and will continue to do so.

Jordan Houser

Field Manager: Jordan Houser

Service: General Service

Bill Hellman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portage, MI 08/12/2026

My wife and couldn't be more impressed with the quickness of a response to our problem. Connor was so friendly and so knowledgeable when he arrived to take care of a problem our old garage door and driver. We could not ask for a more efficient and friendly tech. visit. Thank you Precision door and thank you Connor

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Repair

Christopher Gutowsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 08/09/2026

Conner arrived early because he finished early with another customer. He was very knowledgeable and friendly. After looking over the situation of my garage door we decided to have the garage door replaced it is 21 years old. He took a down payment on a new one.He told me someone would get in touch to make an appointment to have the new one installed.

Connor Scane

technician: Connor Scane

Service: General Service

Product: Garage Doors

Kevin & Kathy Ecclesine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
08/07/2026

Tyler Kerry was our technician from Precision Garage Door today. He did an excellent job repairing and replacing needed parts on our garage door. He also gave us 4 options to choose from before beginning the work. We also received a 7 yr warranting for parts and labor on the work he did. He worked efficiently and everything is working so much better than before. We will definitely call Precision Garage Door again the next time we need work done on our opener or other garage door parts. They also came out the same day we called to make the repairs or we wouldn’t have been able to open the door and get a car out of the garage.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Springs

Gwen Dykhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mitch was very informative, knowledgeable and kind. I very much appreciated his presentation and great interest in what he was offering. Unfortunately I have chosen to go with another company. We will definitely recommend your company in the future. Thank you so very much. Gwen Dykhouse

Mitch Fiewig

General Manager: Mitch Fiewig

Service: New Doors

Mike Chandler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Paw Paw, MI 07/30/2026

Today I had a new keypad installed and maintenance performed. Conner was professional and knowledgeable. I enjoyed talking with him. Precision Garage Door of West Michigan is an excellent company to work with, and I would highly recommend them.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Don Rantz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plainwell, MI 07/29/2026

Connor was super helpful informative on time. Just a great guy. and this was just an estimate for a new Garage Door,, very professional.

Connor Scane

technician: Connor Scane

Service: Garage Door Repair

Nick Farr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Cathe C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 07/28/2026

Three years ago, we needed emergency garage door repair. Precision came out immediately. We ended up purchasing a new door, as ours was over 45 years old. Precision came out immediately and gave us a quick fix until our new door could be ordered and installed. Got a nice looking door and installation for a very reasonable price in a few days from the initial order. Recently had an unusual squeak, called and got an appointment in less than 24 hours. Our service tech realigned the door, track and adjusted the springs. Works great. Thanks

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Scott Langejans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alto, MI 07/28/2026

Same day service from Tyler Kerry, which was awesome. Tyler was great! He made the options clear and did a great job prioritizing what needed to be done. He was very professional and a good guy. I will use Precision again in the future for any garage door work.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Larry Herzberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Kevin Fritz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plainwell, MI 07/21/2026

Great customer service. Very communicative to the situation. Very polite and nice.

Connor Scane

technician: Connor Scane

Service: Garage Door Repair

Product: Springs

Craig & Cathy Hartman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ionia, MI 07/21/2026

Tyler was very helpful in giving us all the information needed to make a decision. Tyler was very professional and finished the job on a very timely manner. We had the springs, cables, rollers, bearings, and drums changed out on both garage doors. Great price and warranty. Repaired same day.

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Terry Larkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 07/20/2026

Precision Garage Door of West Michigan did an absolutely excellent job with our garage door. We had a lot of issues. Tyler Kerry came promptly and was very professional every step of the way. All options were presented well, showing us how and why the problems were there helped us make the best possible decision for our needs. We purchased a new motor and many unsatisfactory parts were replaced along with a new keypad. When completed everything was explained and shown to me very well. I would highly recommend this company to anyone needing garage door help. Terry from Zeeland, Michigan!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Tom Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 07/16/2026

Fast service (Tyler was over within a few hours, and did a great job), however seemed like a lot to replace two springs and lubricate ($914, was not emergency, weekend, holiday, or after hours).

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

G Spray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portage, MI 07/14/2026

Little pricey, but quick and professional.

Service: Garage Door Repair

Product: Springs

Nur Kumbasar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 07/13/2026

I was very happy with my garage door service. They were prompt. They diagnosed the problem, informed me how it could be repaired. Gave me an estimate. Repaired the problem very quickly all the while my SUV was parked close to the garage door. Kevin and Conner were very courteous and friendly.

Service: Broken Garage Door Spring Repair

Product: Springs

David Schoendorff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/11/2026

Austin Bectel was my technician. I have one of those issues that happens often but not when the tech arrives. Austin was thorough but could not find an issue after opening and closing it several times. He gave me some tips to look for when it happens next and said someone will come out again when I have more info from the tips he gave me. Austin was polite and thorough.

Austin Bectel

technician: Austin Bectel

Service: Garage Door Opener Repair

Leisa Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door wouldn't go up and had to manually open(5:00 am) so we could get to work, called the company at 8 am and was scheduled for someone to come out between 12:00 - 4:00, Technician called on his way and arrived before 12:30. Technician, Mitch Fiewig surveyed the situation and gave me a quote for repair and I asked for a quote on a new opener also, as my current one was 38 yrs old and very noisy. I agreed to the quote for repair and new opener and Mitch got to work right away. Mitch was extremely professional and knowledgeable about the repair and installation. Job was completed before 3 p.m. This is my 2nd time dealing with Precision, in 2015 I had them install a new garage door and was happy then and am happy now. Would definitely recommend them to all my friends and relatives.

Mitch Fiewig

General Manager: Mitch Fiewig

Service: Garage Door Repair

Product: Garage Door Opener

David McWatters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
West Olive, MI 07/09/2026

I appreciated the customer phone service as well as the expert technician. I would recommend this company to anyone!

Austin Bectel

technician: Austin Bectel

Service: Garage Door Opener Repair

Donna Weis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/07/2026

Online reviews were great so I chose Precision to install an exterior key pad for my garage door. Making a same day appointment was appreciated and my technician Ryheem was great. I was able to communicate with him to know when he was arriving. Job was completed in a timely manner and the price was very reasonable! I would do business with them again.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Linda Jennette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 07/06/2026

Zach Ruiz was so helpful with installation of a new garage door opener. He fitted a piece onto my existing setup to make it safer. I did not arrange this ahead but he made it work. He called ahead to let me know he was on his way. he came the same day that I called- unexpected great service. I highly recommend Precision Garage Door service!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Dianne Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Muskegon, MI 07/06/2026

Jordan was great he was on time and polite and explained everything. Great young man

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Remotes / Keypad

Jeff Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Richland, MI 07/05/2026

Excellent, competent and friendly service.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Install

Product: Opener

Mark Dulemba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our spring broke late in the afternoon and Tyler showed up the next morning. His work was excellent and first rate; he was very knowledgeable and knew what he was doing. Our door needed a lot more work than just a spring and Tyler finished in less than 2 hours. Overall a great experience and we will call again the next time we need garage door help :).

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Ryan Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 06/29/2026

Mitch was very knowledgeable and easy to work with. Worked incredibly efficiently and was a pleasure to work with!

Mitch Fiewig

General Manager: Mitch Fiewig

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Marty Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Otsego, MI 06/27/2026

Precision was the only garage door repair company doing repairs on the weekend, torsion spring broke Friday evening, repair's were made Saturday morning, Ryheem, our technician was very thorough, he went over every inch of the door, our garage door was installed when we built the house 32 years ago, we ended having him replace just about everything on the garage door, listed below,,, 1 Center Bearing 2 End Bearing (Left) 3 End Bearing (Right) 4 5" Rollers: 5 Torsion Cable 8' 6 PDS 10' Drum (Left) 7 PDS 10' Drum (Right) 8 PDS Powder-Coated Torsion Springs 9 PDS Powder-Coated Torsion Springs All services were performed and completed, wasn't planning on spending that much, a little pricey, but probably all were all needed after 32 years of service, Ryheem was great and appreciated his professionalism, the job took approximately 4 hours from start to finish...Thanks again , Marty Hutchinson.

Service: Broken Garage Door Spring Repair

Product: Springs

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Grand Rapids (616) 213-3701
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Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009