Garage Door Repair Reviews in Grand Rapids (Updated June 2026)
Precision Garage Door of Grand Rapidshas received 741 reviews, averaging 4.93 Stars:
Holland, MI
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Product:
Technician: Zackeriah Ruiz
Grand Rapids, MI
We have a 74 year old solid wood garage door that broke today at 10:00am. I had a service tech, Tyler Kerry, at our door at 2:45pm. Tyler assessed the problem, clearly explained all the options available, and provided us with estimates for each option. After making our choice Tyler fixed the door doing a thorough job. Excellent service and communication! We highly recommend Precision Garage door and are thankful for the superior job Tyler did for us!
- Wendy Cors
Precision door was incredible! Jordan was my service guy, and he was incredibly knowledgeable and very nice and respectable and I would hire them again in a second!
- Sarah Platt
Muskegon, MI
Precision was prompt, efficient and very plessant to work with.
- Vanna Priebe
Portage, MI
The technician was prompted and provided excellent and professional service. My only concern which had nothing to do with the technician himself was the actual cost of the repair which I found on the high side compared to other service providers I had made contact with. My main reason for going with Precision was due to prior experience with garage door repair in the past. I had asked about a senior discount, which you provided but quite frankly it’s too insignificant to be considered a real discount.
- Collin Nelson
Kalamazoo, MI
Jon very professional and did an excellent job in completely refurbishing the entire door lifting mechanisms.
- Larry Austad
Another great experience with Precision taking care of the my garage door needs. Always great people to work with, thorough, kind, professional and efficient. They never disappoint and I would recommend them every time!
- Kathy
Caledonia, MI
Your service representative was GREAT!!! Thank you again for your service.
- Thomas James
Jordan was outstanding. Professional, knowledgeable, on time, and ensured everything was completed to our satisfaction.
- unnamed
Grand Haven, MI
Tyler is a professional who comes on short notice at the scheduled time and calls unroute. He always communicates his thoughts, ideas and final solutions
- William Bedford
Wyoming, MI
Austin was professional and courteous. I felt confident in his work and information he shared. Lift master was our choice for garage door opener. Easy to set up appointment for a quick response.
- Terry Glass
Wayland, MI
I would probably never use your company in the future. I was charged $320 for 25 minutes of labor, which I feel is excessive. I reached out to the company for some sort of relief or explanation and was told that adjusting the spring was dangerous and that wss the going rate. I also had a handle installed that failed after two lifts of the garage door. The company did say they would send someone over tomorrow to fix the handle. Stay tuned.
- Jim Paul
Jenison, MI
Precision Garage Door installed a new garage door and opener back in 2019. Thank you Zack Ruiz for your assistance today on installing a new battery for me, lubricating the door rollers, and making sure everything was functioning properly with my garage door. Zack was very courteous and professional and took the time to explain everything he was doing! Precision Garage Door is a great company to work with and A+ on your communication with the customer!
- Beth Horne
Grand Rapids, MI
Jordan was prompt, very nice and respectful of my property. Great service and fair price. Would certainly recommend you to anyone.
- Les Coleman
Whitehall, MI
Tech (Austin) was on time and quickly replaced the broken Torsion spring. He was friendly and professional.
- Mike Reed
Kalamazoo, MI
We used Precision Garage Door to replace a broken Garage Door Opening unit. The technician who came on May 26, 2026 to help us was courteous and professional. The job was completed quickly, and the new garage door opener is working well. I especially appreciated how he assisted us with connecting the new opener to our auto garage door buttons.
- David Johnson
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Technician: Connor Scane
Wyoming, MI
Did not fix the problem and charged me almost $400 are you for real?
- Bill Kober
Hi Bill, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Hudsonville, MI
Repair guy, Austin, was great. Very helpful. But after doing some research, I realized how much we overpaid to get our garage door fixed. Due to the fact that it was a holiday weekend, we rushed before getting quotes elsewhere. Adhering hearing back from other repair services, I am sick to my stomach knowing how much we overpaid. Once again, Austin was nice and professional. But please, do your research before going with Precision.
- Brian Chavez
Hi Brian, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Kalamazoo, MI
Professional and prompt service. Connor was very nice and explained everything to be done.
- Janet Gillette
Jenison, MI
Very professional, was able to come out on a weekend, and a job well done. thank you Jon, for your service
- Barbara Vandertuuk
Product:
Jenison, MI
Problem solved by your courteous and professional technician Zack Ruiz. He answered all my questions, made the necessary repairs and gave me insight on what to expect when I replace my existing garage door. Please rest assured that when the time comes for replacement, Precision will be the company I call.
- David Howard
Hudsonville, MI
Jordan was extremely sweet…. Not pushy! He installed a new motor and we love it. Precision always will get me in. Employees are all friendly and explain everything very well!
- Janet Olszewski
Jenison, MI
I always use Precision for all my garage door work. They are professional and timely. They look out for the customer!
- John TenElshof
Carson City, MI
Our neighbor recommended your company to us. We called and they were at our house the same day and work was completed the next day. Jordon Houser was polite and not pushy. He explained everything he was going to do to fix our 3 doors. Expensive but hopefully worth it in the long run.
- Allen Kelly
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Field Manager: Jordan Houser
Alto, MI
Jordan Houser is very competent. He was having trouble at first because something about my garage door opener was wired in an unconventional way. Jordan persevered and figured it out. I'm very pleased that I have a numeric input device once again.
- Gary Harkins
Kalamazoo, MI
I have used Precision Door to problem solve for an existing garage door opener the past couple years . When the door opener quit I called precision door to replace it . Technician assessed the situation , recommended product to replace, installed new equipment and explained how to use . Very professional service . Everything was completed in a reasonable time frame .
- Aimee Bedard
Product:
Grand Rapids, MI
I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!
- Jim Miller
Jenison, MI
Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.
- Paul Hermann
Hudsonville, MI
I called this business because our garage door opener abruptly stopped working. We got a same day appointment set which was very nice. Jordan was friendly and professional. He explained what had happened to it and how he could fix it for us. We are very grateful for the service provided by Precision Garage Door and highly recommend this business to everyone.
- Todd Kempema
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Field Manager: Jordan Houser
Grand Rapids, MI
Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.
- Larry Galmish
Zack came on Saturday afternoon and proceeded to replace the garage door motor and peripherals in just a couple of hours. He was very tidy and informative, and a pleasure to have working on our house. I would recommend him to anyone. Well done.
- Richard Hiskes