4.9 1 2 3 4 5 821 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Carol Brink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 10/28/2026

Tyler was knowledgeable, quick and efficient in diagnosing the problem and providing a range of solutions. Very satisfied with the results.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Opener

Sue Nieusma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
10/27/2026

Excellent service, a very knowledgeable repairman who explained all the options and I’m very pleased with the results.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Julia Berry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 10/26/2026

Tyler Kerry had been out last March to service my aging doors but yesterday, they had a problem closing. Tyler got my door working perfectly but more importantly, he took the time to answer all my questions about how the system worked, possible problems that might come up, and how to lubricate and maintain the moving parts so that it would stay trouble free. If I could give him 10 stars, I would. Tyler told me that the most satisfying part of his work is when his customers want to know about the mechanics of how their doors work. I am the daughter of an engineer and former science teacher so I am always very curious about mechanical things. Like minds meet! Today he took extra time to share how the "eyes" that control the safety stop system work and more about how the motor and remote communicate. And I got a refresher on keepint the "joints and elbows" of the track system well oiled. As an older retired lady who likes to take care of things on my own, I was so grateful for his time and his enthusiasm in sharing what he knows about garage doors. Made my day. And everything is working perfectly.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Mark Sessums

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamilton, MI 10/26/2026

I found them on line. Add said they could fix garage doors same day you call. They did. The technician knew a lot about fixing garage doors. He gave me an estimate before he started. The estimate was right on. He finished the work in very timely fashion. Nice to have a working garage door again.

Mitch Fiewig

Location Lead: Mitch Fiewig

Service: Garage Door Repair

Jim Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had the pleasure of having Austin come to our home. We had him ass a serval at our Cottage this past summer. It was a pleasure to work with him again, on time, great communication and completed the work in a timely manner. Thanks again Jim B

Austin Bectel

Service Technician: Austin Bectel

Service: General Service

Product: Remotes / Keypad

Terry Barkovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lawton, MI 10/26/2026

Conner showed up a few minutes early, reviewed the situation, gave me 3 options. The service was done in a timely very professional manner.

Connor Scane

Service Technician: Connor Scane

Service: Broken Garage Door Spring Repair

Product: Springs

Jason Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Broken spring was fixed quickly and professionally. Was easy to schedule with quick responses. Ryheem was very professional. Will definitely use this service in the future.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Broken Garage Door Spring Repair

Product: Springs

Craig Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This company is great! Call with a problem/question, they are johnny on the spot!!! Craig Hall

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Opener Repair

Norman Schuen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portage, MI 10/23/2026

We requested a repair of our two garage doors. Tyler came with the expectation of getting the job done right even though it was late afternoon. The estimate of our options were clearly stated and explained. Tyler was courteous and patient with explanation before the service was started and when it was completed. The work was excellent. The changed out parts were cleaned up and removed. The doors are now running smoothly and quieter. We will call them again if service is needed going forward.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: General Service

Dorene Dennis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 10/22/2026

I have used Precision on a couple of occasions. I love how Precision prioritize your needs. Precision has come to my rescue on a couple of occasions. Their techs are knowledgeable and very friendly. I have never been disappointed in their services.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Broken Garage Door Spring Repair

Product: Springs

Rob Yamamoto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 10/21/2026

Service and install was great. The only issue was the 3% discount was not applied to the invoice if paid by check.

Jordan Houser

Lead Technician: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Springs

Mickey Pellegrino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 10/20/2026

Prompt service. Great installation. Pleasant installer!

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Repair

Product: Garage Door Opener

Tim Slot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. Helpful and efficient.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

D. Janssen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler was very professional. After inspection of our unit he gave us three different quotes according to amount of work that would be done and agreed to. Then after our agreement finished the job in the time quoted. Went over everything after completion with detailed explanations. Very happy with the job done.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Rollers

Allan Pasi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 10/12/2026

Tyler was prompt and he did an excellent job repairing my garage door. He was personable, professional and did the job efficiently. I highly recommend him.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Mary Ellen Doucette- Lunstrum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fennville, MI 10/10/2026

Prompt professional service. They confirm your appointment in writing, let you know when the service tech is on the way & even send you a picture of the tech. I recommended your service to my next door neighbor.

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Repair

William Goodson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Raheem did a great job.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Opener Install

Jim Kozloski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision to have the bottom seals replaced on my two 9 foot doors. When I called I specified that they were Wayne Dalton doors. The work was scheduled for the next day, Tuesday, sometime between 2 and 6. Tech called and showed up at 3. After looking over the work I was informed he didn't have the correct part, it was being picked up that day and he could come back tomorrow and do the work. I couldn't that day so we set it up for Thursday morning, no time specified, and he would call before coming. I then got a call Thursday morning from the office saying that we needed to scheduled the work. I informed them of what the tech had said and they said he shouldn't have told me that because he was to do other work in Kalamazoo, that they were very busy and some other work had been double booked. I then cancelled. "Precision Garage Doors, Garage Doors Done Right.", just not right now.

Response from Brandon Falone, President Business Owner

Hi Jim, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

David Paxton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The initial call for service (Sunday evening) was answered promptly with repair scheduled the next day. The technician arrived on time; was professional, friendly and new exactly what he was doing. All parts needed were on the truck. It all got done efficiently. Although I was aware of Precision Garage Door, the internet ad was thorough. Reading several dozen reviews was useful.

Austin Bectel

Service Technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Ken Krause

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Big Rapids, MI 09/27/2026

Been waiting two months for common garage door parts with precious little communication from the company or an accurate estimate on the delivery. Half of the invoice was paid up front.

Response from Brandon Falone, President Business Owner

Hi Ken, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Repair

James Boland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hopkins, MI 09/23/2026

Service was quick and professional. The repair work was outstanding. The new garage door opener is easy to use and operates flawlessly.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Barb Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Otsego, MI 09/23/2026

Very satisfied with the work done on our garage door opener. Serviceman was very courteous and informative to what needed to b done to fix problem.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Broken Garage Door Spring Repair

Kate Vance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had Precision Garage Door Service replace an opener for me about a year ago. When my other door needed attention, I called them again, and I'm glad I did. It was easy making the appointment, and they were there the same day. Tyler Kerry was exceptionally helpful and polite. He offered me three choices for the repair, which I really appreciated. Tyler was nice, knowledgeable and efficient. He fixed the door within an hour or so. I would highly recommend Precision Garage Door Service, and I hope you're lucky enough to get Tyler as your technician. Based on my experience, I'm sure the other techs are just as good. It's obvious it's a well run organization, which starts with the owner and manager, and trickles down to all employees.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Roberta Everest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

From the commercials on TV

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Repair

Greg Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler, our technician, was on time, knowledgeable and answered all of our questions. We ended up needing a new garage door motor so he gave us our options and let us choose what was best for our budget with no pressure. Highly recommend!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Carol Brzezinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 09/21/2026

Great interaction today with Tyler and David. Explained my options and I was able to make the best decision for me and have the service the same day. Also, what I need to do to keep my garage doors well maintained! Thank you so much!!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: General Service

Product: Springs

William Knibloe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, MI 09/16/2026

They came up in my google search and were highly rated

Austin Bectel

Service Technician: Austin Bectel

Service: Broken Garage Door Spring Repair

david heldt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 09/15/2026

Great experience fixing a broken spring on a Sunday afternoon!! Austin the service tech is professional and just nice to work with overall.

Austin Bectel

Service Technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Product: Springs

Don Snoderly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our repair guy Zack Ruiz was awesome, he was on time, did the work fast and was very thorough. His work was explained very well.Thanks Zack!

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Repair

Richard Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service tech Connor Scane went above and beyond. He was professional and very courteous. He is an asset to your company. I would recommend your company anytime.

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Repair

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009