Garage Door Repair Reviews in Grand Rapids (Updated July 2026)

Connor was super helpful informative on time. Just a great guy. and this was just an estimate for a new Garage Door,, very professional.

- Don Rantz

We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.

- Nick Farr

Three years ago, we needed emergency garage door repair. Precision came out immediately. We ended up purchasing a new door, as ours was over 45 years old. Precision came out immediately and gave us a quick fix until our new door could be ordered and installed. Got a nice looking door and installation for a very reasonable price in a few days from the initial order. Recently had an unusual squeak, called and got an appointment in less than 24 hours. Our service tech realigned the door, track and adjusted the springs. Works great. Thanks

- Cathe C

Same day service from Tyler Kerry, which was awesome. Tyler was great! He made the options clear and did a great job prioritizing what needed to be done. He was very professional and a good guy. I will use Precision again in the future for any garage door work.

- Scott Langejans

Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!

- Larry Herzberg

Great customer service. Very communicative to the situation. Very polite and nice.

- Kevin Fritz

Tyler was very helpful in giving us all the information needed to make a decision. Tyler was very professional and finished the job on a very timely manner. We had the springs, cables, rollers, bearings, and drums changed out on both garage doors. Great price and warranty. Repaired same day.

- Craig & Cathy Hartman

Precision Garage Door of West Michigan did an absolutely excellent job with our garage door. We had a lot of issues. Tyler Kerry came promptly and was very professional every step of the way. All options were presented well, showing us how and why the problems were there helped us make the best possible decision for our needs. We purchased a new motor and many unsatisfactory parts were replaced along with a new keypad. When completed everything was explained and shown to me very well. I would highly recommend this company to anyone needing garage door help. Terry from Zeeland, Michigan!

- Terry Larkin

Fast service (Tyler was over within a few hours, and did a great job), however seemed like a lot to replace two springs and lubricate ($914, was not emergency, weekend, holiday, or after hours).

- Tom Robinson

Little pricey, but quick and professional.

- G Spray

I was very happy with my garage door service. They were prompt. They diagnosed the problem, informed me how it could be repaired. Gave me an estimate. Repaired the problem very quickly all the while my SUV was parked close to the garage door. Kevin and Conner were very courteous and friendly.

- Nur Kumbasar

Austin Bectel was my technician. I have one of those issues that happens often but not when the tech arrives. Austin was thorough but could not find an issue after opening and closing it several times. He gave me some tips to look for when it happens next and said someone will come out again when I have more info from the tips he gave me. Austin was polite and thorough.

- David Schoendorff

Our garage door wouldn't go up and had to manually open(5:00 am) so we could get to work, called the company at 8 am and was scheduled for someone to come out between 12:00 - 4:00, Technician called on his way and arrived before 12:30. Technician, Mitch Fiewig surveyed the situation and gave me a quote for repair and I asked for a quote on a new opener also, as my current one was 38 yrs old and very noisy. I agreed to the quote for repair and new opener and Mitch got to work right away. Mitch was extremely professional and knowledgeable about the repair and installation. Job was completed before 3 p.m. This is my 2nd time dealing with Precision, in 2015 I had them install a new garage door and was happy then and am happy now. Would definitely recommend them to all my friends and relatives.

- Leisa Perry

I appreciated the customer phone service as well as the expert technician. I would recommend this company to anyone!

- David McWatters

Online reviews were great so I chose Precision to install an exterior key pad for my garage door. Making a same day appointment was appreciated and my technician Ryheem was great. I was able to communicate with him to know when he was arriving. Job was completed in a timely manner and the price was very reasonable! I would do business with them again.

- Donna Weis

Zach Ruiz was so helpful with installation of a new garage door opener. He fitted a piece onto my existing setup to make it safer. I did not arrange this ahead but he made it work. He called ahead to let me know he was on his way. he came the same day that I called- unexpected great service. I highly recommend Precision Garage Door service!

- Linda Jennette

Jordan was great he was on time and polite and explained everything. Great young man

- Dianne Williams

Excellent, competent and friendly service.

- Jeff Price

Our spring broke late in the afternoon and Tyler showed up the next morning. His work was excellent and first rate; he was very knowledgeable and knew what he was doing. Our door needed a lot more work than just a spring and Tyler finished in less than 2 hours. Overall a great experience and we will call again the next time we need garage door help :).

- Mark Dulemba

Mitch was very knowledgeable and easy to work with. Worked incredibly efficiently and was a pleasure to work with!

- Ryan Miller

Precision was the only garage door repair company doing repairs on the weekend, torsion spring broke Friday evening, repair's were made Saturday morning, Ryheem, our technician was very thorough, he went over every inch of the door, our garage door was installed when we built the house 32 years ago, we ended having him replace just about everything on the garage door, listed below,,, 1 Center Bearing 2 End Bearing (Left) 3 End Bearing (Right) 4 5" Rollers: 5 Torsion Cable 8' 6 PDS 10' Drum (Left) 7 PDS 10' Drum (Right) 8 PDS Powder-Coated Torsion Springs 9 PDS Powder-Coated Torsion Springs All services were performed and completed, wasn't planning on spending that much, a little pricey, but probably all were all needed after 32 years of service, Ryheem was great and appreciated his professionalism, the job took approximately 4 hours from start to finish...Thanks again , Marty Hutchinson.

- Marty Hutchinson

Zack came on Saturday afternoon and proceeded to replace the garage door motor and peripherals in just a couple of hours. He was very tidy and informative, and a pleasure to have working on our house. I would recommend him to anyone. Well done.

- Richard Hiskes

We have a 74 year old solid wood garage door that broke today at 10:00am. I had a service tech, Tyler Kerry, at our door at 2:45pm. Tyler assessed the problem, clearly explained all the options available, and provided us with estimates for each option. After making our choice Tyler fixed the door doing a thorough job. Excellent service and communication! We highly recommend Precision Garage door and are thankful for the superior job Tyler did for us!

- Wendy Cors

Precision door was incredible! Jordan was my service guy, and he was incredibly knowledgeable and very nice and respectable and I would hire them again in a second!

- Sarah Platt

Precision was prompt, efficient and very plessant to work with.

- Vanna Priebe

The technician was prompted and provided excellent and professional service. My only concern which had nothing to do with the technician himself was the actual cost of the repair which I found on the high side compared to other service providers I had made contact with. My main reason for going with Precision was due to prior experience with garage door repair in the past. I had asked about a senior discount, which you provided but quite frankly it’s too insignificant to be considered a real discount.

- Collin Nelson

Jon very professional and did an excellent job in completely refurbishing the entire door lifting mechanisms.

- Larry Austad

Another great experience with Precision taking care of the my garage door needs. Always great people to work with, thorough, kind, professional and efficient. They never disappoint and I would recommend them every time!

- Kathy

Your service representative was GREAT!!! Thank you again for your service.

- Thomas James

Jordan was outstanding. Professional, knowledgeable, on time, and ensured everything was completed to our satisfaction.

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