Garage Door Repair Reviews in Greater Lansing Area, MI (Updated July 2026)

My technician, Jessey Metzmaker, arrived within an hour of my call. He quickly assessed the problem of why my garage door opener was not opening the door. It turns out that the electric eyes were out of alignment with each other causing the opener not to operate. They were probably knocked out of alignment by the furniture movers that moved furniture through my garage door the day before. Mr. Metzmaker emphasized that the elec He charged me $0. I will be sure to call Precision for all my future garage door needs.

- Timothy Pinckney

Jesse was highly professional, gave a correct solution for inability to open garage door and advised ling term solution. Kept me informed about his timely arrival for the repair.

- Gauresh Kashyap

Dalton was honest, knowledgeable, and on time. Good company.

- TIMOTHY TOWNSEND

Staff was knowledgeable and made it easy to pick the right product.

- Chris B

You were prompt and came out just a few hours after I called. I stress out about my garage being open overnight, I'm afraid of thefts. Thanks for sending a very polite technician.

- Mary Hoenshell

Jessy was very polite and professional. I appreciate employees that do their job and having patience. Shawnette Husband

- Shawnette Husband

Subject: Service Feedback for Precision Garage Door Dear Precision Garage Door Team, I wanted to express my appreciation for the service I received June 16. I called for a service appointment, and I was pleased with how quickly your main office staff arranged a call for the next day, accommodating my request for an early time. The technician who arrived was not only responsible but also took the time to carefully address all my questions. He was thorough in his assessment and successfully resolved all the issues I was experiencing with my garage door. Thank you for your excellent service! I wish the answering service personnel were at par with your company staff and technicians.

- Li Xi

Daniel Mendoza (and all of Precision) has been very professional. I had Precision come out last year for an issue and they fixed everything perfectly. This time I had a separate issue and they came and fixed everything up perfectly. They worked with Chamberlain to get me a new unit as it was still under warranty and then installed it after I got the new unit. Thank you so much.

- Jamie Rytlewski

Daniel did a great job explaining, educating, correcting the issue that I called about, also showed me other critical areas for me to consider addressing

- Mary Ann Saunders

Very happy with the results. On time service and knowledgeable technician.

- Jeff Gilbert

Jessy was very thorough in his inspection of our garage doors. He did a very good job ad it was obvious he knew what he was doing.

- Don Wern

Jessy Metzmaker was knowledgeable, patient and friendly. He took time to explain the necessary repairs, the items to be installed and gladly answered our questions. We're very happy with the results and appreciate his hard work, courtesy and professionalism. He definitely deserves these 5 stars. We will recommend your Company to our family, friends and neighbors.

- Gordon Bell

Just received estimate and ordered the door. Will see the tech on 4-5 weeks. So far the service was nice really liked the texts and emails received and the picture of who to expect for the service.

- Al Anderson

I can happily recommend Precision Garage Door of Mid Michigan. Their immediate response offering a same day appointment and professional organization made dealing with this company an excellent experience. They gave detail communication and delivered on the expectation. Their technician is knowledgeable personable and professional. Solving my immediate service request and identifying issues allowing me an opportunity to prevent another “emergency” situation. The cost of service was very reasonable as well. I will be working with them again to address the issue identified with the initial service visit. An excellent company. .

- Kelley Lundin

Had a great experience with Precision. Was able to talk to a real person to schedule the appointment rather than being connected to an AI voice menu or directed to schedule an appointment via online website. The service was prompt and the technician was friendly, competent & helpful. Would recommend this company to others.

- Gail

Thank you Jessy! U are honest,professional, and knowledgeable, and a nice guy.thanks again!

- Jerry Mead

Not a big review writer but Precision Garage Door has wowed us twice now. Once with a garage door when our old one crashed a few years ago and this time with a new opener. Both times, the service men were professional and polite as all get out. Highly recommend!

- Dewey Longuski

Jessy Metzmaker was very professional and friendly and did a nice job replacing the torsion spring on my garage door. I was happy to be able to get the repair completed the day after the spring failure. The job was completed in a fairly short period of time. Thank you, Jessy!

- Harry

The guy who came out deserves a raise

- Chris Hooper

Josh was very friendly, fast, and efficient as well as very knowledgeable. He took care of us well and left the garage neat and our garage door looks amazing!! We love it! Precision is also a wonderful company to work with. Because of insurance delays, they kept our garage door in storage and made sure that as soon as our insurance came through, they got our door installed. Thank you to Precision, their staff, and Josh for doing a wonderful job for us!

- Warren and Mary Sue Lester

Daniel M. was very courteous and professional. Very helpful meeting our expectations.

- Jack Wallace

Quick, friendly, and very easy to schedule for service.

- Ryan Frame

We had Precision Garage Door Company installed our new garage door back to 2017. We never had problems and any issues for almost 9 years. Because the garage door opened and closed by itself once a while today . So we called technician of AI garage to come to look at it. The technician gave us the wrong information said because door is too heavy, maybe need replace spring, or maybe logic board issue. He didn’t fix the problem, but he charged us $166 for him to come here . Good things is he helped us to reach Precision asked if the spring is still under warranty. I called Precision office, they responded so quickly and had a technician Jessy Metzmaker came over within short period time. Jessy checked all the parts, he didn’t think were logic board or spring issue. He diagnosed was garage door buttons problems and he replaced old one with reasonable charged. Now it is working fine We liked he’s smart and honest. I totally recommend the Precision company is a place you can trust and realizable company.

- Rita Ku

Service was great. They came right out the same day I called,

- Laura Bumpus

We called Precision because my mother’s garage door was stuck halfway and we could not get it to close. They came as promised within a few hours. Daniel Mendoza did an excellent job explaining the problem to my elderly mother. He told her the options for fixing the problem, and had it fixed and working in no time. I am so impressed with this company and with Daniel. I highly recommend them.

- Joan Burke

I would 100% recommend precision garage ! I love my new garage door. It’s beautiful. It’s quiet and the professionals that installed it were efficient and very kind . They completed the job in record time and cleaned up the mess. I was very comfortable and trusted them completely.

- Valorie Sackrider

On March19th our garage door quit working, the spring was clearly broken. Time to call the professionals. We had used Precision Garage Door in our previous home in 2019 and were completely satisfied. So time to try the same company in a different part of the world. From the initial call to the inspection, the options to fix presented for various price points, the decision chosen and the work completed beautifully was less than 24 hours from the initial breakdown. Professional, fast, communicative, discussing various take and give points for cost versus functional scope, with safety 100% the primary factor the entire way, we chose our option and are 100% satisfied. Not to mention we now have a 5 year guarantee on the work and parts required to perform the fix gives us great peace of mind. Charles was awesome! He explained the problems, the options and performed the work neatly, efficiently and gladly. He spoke highly of the company he worked for, never shared a negative thought, and did his work fast. Give that person a raise! Thank you Charles, and thank you Precision Garage Door of MM! DMM

- Doug Mckeown

great service awesome technician, highly recommended

- Petra Anita Gollach

Daniel Mendoza came to my house yesterday to review my garage door problem. What a great representative for Precision Service. Checked every aspect of the problem. Gave me a blow by blow account of what the problem was and how it could be fixed. He went the extra mile to assist in getting me a discount . The company has a great tech in him. I will be getting a new garage door in 3 weeks and know I have gotten the best service possible. I will recommend Precision Garage Door Company with a five star review. Thank you Daniel and your company.

- Diana Tait

Wonderful service provided by Jessy Metzmaker! Right on time, fixed my OLD overhead garage door in a timely fashion and was very pleasant and knowledgeable in everything! Thought of Precision because of the tv ads and found it was in the top 3 company for this area. Jessy is a great presenter for this company.

- Dagmar Olds