About Charles
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Reviews for Charles Butler
Paul Kirk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was not overly impressed and probably won't choose to use this company. If you are going to charge a fuel surcharge you should be up front. When I called to schedule an appointment I was told there was a 75 dollar service fee, with no mention of any fuel surcharge fee. At least the technician deleted the fee when I made an issue with the additional cost. Additionally he stated the cost to adjust the door spring was 90 dollars. When it came time to pay he said it was a little more...to the tune of 250 dollars...that isn't a little more, that's more than double. He did at least apply a military discount, but its really not cool to be told one price and then after service rendered be charged much more than double. If you quote a price...stick to the price. The service technician was friendly and very thorough in addressing my potential door replacement, but I really don't like the sales tactic of, sign today and the repair fee is waived. 6000 dollars worth of garage door isn't an impulse buy. Overall disappointing.
Hi Paul, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Service Technician: Charles Butler
Service: Garage Door Repair
Dennis Shuster
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chuck was 15 minutes early. I knew this was a dependable company Outstanding job. Very knowledgeable Will recommend to ally friends.
Service Technician: Charles Butler
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
June Jacobs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician was Chuck Butler. He was very professional and took care of the reason for my service call. I told him that your ads on television do not fully represent all of your companies values. It was great to receive a picture of my Tech. It put me at ease knowing who is coming. I’m very glad I chose PRECISION. Thank you.
Service Technician: Charles Butler
Service: Garage Door Opener Repair
Joanne Gibbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chuck Butler did a great job for me. He replaced some brackets on my garage door and put a new spring on it. Thank you and him for the service and quick response to get it done.
Service Technician: Charles Butler
Service: Broken Garage Door Spring Repair
James Margeson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On time, professional, cleaned up after , repaired doors and they operate like new.
Craig Raehtz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I went online and filled out a quote request form and was set up with an appointment for the very next day. Our technician Chuck was personable, professional, and very helpful in getting our garage door operating again. He was also a great resource when it came time to choose a replacement that met our needs.
John Fiero
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quality of products, positive reviews.
Kim Schuler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a great experience with Precision Garage Door. They came out on a Sunday and fixed my garage door that had come off the tracks. The gentleman that came to our house was so nice. I couldn't believe how quickly and thouroughly the door was fixed. Thank you!!
Service Technician: Charles Butler
Service: Garage Door Repair
Charles Bunce
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chuck Butler did an amazing job. Prompt and excellent service.
David Jickling
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It was quick and easy to schedule service for my garage door. The technician (Chuck) called to say he was on his way and arrived a few minutes early. He was extremely courteous and professional, answered all my questions, and provided me with written estimates for the work to be done. I couldn’t have asked for anything better. Thank you.
Service Technician: Charles Butler
Service: Garage Door Repair
Patricia Williamson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was able to come to my home quickly after my door opener broke. Chuck came at the time stated andexplained everything that was wrong, what he could do to help and the cost. He was very polite and knowledgeable and I would use Precision anytime,especially if all employees were like him. Very happy with my service
Mary Spitaleri
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Charles Butler was very knowledgeable. He assessed what was wrong and fixed it. He went over everything and informed me of what was going on. I give him 10 out of 10 stars. Thank you.
Service Technician: Charles Butler
Service: Garage Door Opener Repair
Ken Robinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We called them on a Sunday(Mothers day) garage door sprung. They were there in about 1 hr. Charles Butler was the tech super friendly explaining everything and door repaired. Start to finish less than 2 hrs. Awesome guy awesome work will highly recommended to anyone that needs garage door service. Thank You
Doug Mckeown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On March19th our garage door quit working, the spring was clearly broken. Time to call the professionals. We had used Precision Garage Door in our previous home in 2019 and were completely satisfied. So time to try the same company in a different part of the world. From the initial call to the inspection, the options to fix presented for various price points, the decision chosen and the work completed beautifully was less than 24 hours from the initial breakdown. Professional, fast, communicative, discussing various take and give points for cost versus functional scope, with safety 100% the primary factor the entire way, we chose our option and are 100% satisfied. Not to mention we now have a 5 year guarantee on the work and parts required to perform the fix gives us great peace of mind. Charles was awesome! He explained the problems, the options and performed the work neatly, efficiently and gladly. He spoke highly of the company he worked for, never shared a negative thought, and did his work fast. Give that person a raise! Thank you Charles, and thank you Precision Garage Door of MM! DMM
Fast quality service, no pressure salesman.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Service Technician: Charles Butler
Service: General Service
I had such a great experience with this company today! Our technician, Chuck Butler was extremely helpful and personable. He provided excellent customer service explained everything clearly & the pricing was very fair. I was impressed with how quickly they were able to come out same day service within just a couple of hours of my call with no crazy emergency fees! The repair was done efficiently & everything is working perfectly now. Im very happy with the work done here today & would definitely recommend this company to anyone in need of garage door repair!
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Service Technician: Charles Butler
Service: General Service
Scheduled an online appt this morning after 7am. Requested same day, 8am - 10am slot. 20 minutes later I get a text from Chuck that he is on his way. Chuck arrived at 8am. Replaced both torsion springs and rollers. Done by 10am. Chuck was excellent, kept me informed on work progress and was very thorough. Excellent repair from the start to the end. Highly recommended
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Service Technician: Charles Butler
Service: General Service
Chuck Butler fixed our broken garage door. Very professional and knowledgeable!
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Service Technician: Charles Butler
Service: General Service
The technician that did the work (Charles) was friendly fast and informative. He explained everything in detail. I was very pleased with the work that was done.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Service Technician: Charles Butler
Service: General Service
Chuck was awesome and did a great job fixing our door!
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Service Technician: Charles Butler
Service: General Service
Quick Repair Service, Thanks to Chuck we were able to get out of our Garage. Thanks
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Service Technician: Charles Butler
Service: General Service
Precision Garage Door Services came and gave me a quote for replacing the springs. Chuck Butler was the technician, and he did an awesome job. He was very professional and completed the work and cleaned up. The garage door works great, Thanks
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Service Technician: Charles Butler
Service: General Service
We are so satisfied with your company and with the work that Daniel did today. We called with a broken garage door and he came here only an hour or so later. Job well done. He was courteous, professional and kind. The Operator (scheduler) in Plymouth was very helpful too. Thank you all.
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Service Technician: Charles Butler
Service: General Service