Garage Door Repair Reviews in Lansing (Updated August 2026)

I went online and filled out a quote request form and was set up with an appointment for the very next day. Our technician Chuck was personable, professional, and very helpful in getting our garage door operating again. He was also a great resource when it came time to choose a replacement that met our needs.

- Craig Raehtz

The service was extremely helpful and professional. All of my questions were answered and the reason for the opener failure explained. I would refer your company to others.

- Sue Kamens

From the time I called to the time the service was completed, I was kept informed and treated with respect. The communication is great. Daniel was very professional and let me know right away what was wrong and what he would need to do to fix our door. He gave me a time and price estimate and was finished ahead of schedule. Great service!! I will definitely be calling Precision Garage Door for any future needs.

- Steve Hinkle

Jesse installed the new part and addressed my concerns. Very friendly and professional. Thanks, Jesse!

- Sarah Swierenga

Quality of products, positive reviews.

- John Fiero

I had a great experience with Precision Garage Door. They came out on a Sunday and fixed my garage door that had come off the tracks. The gentleman that came to our house was so nice. I couldn't believe how quickly and thouroughly the door was fixed. Thank you!!

- Kim Schuler

Quick and efficient scheduling of repair for broken garage door opener spring and related worn parts. The communications (e-mail, text and phone calls were performed in a timely manner and were clear and accurate. The technician (Daniel Mendoza) arrived on time, diagnosed the problem quickly, presented 3 options with estimates withing 10 minutes. After I decided on the service option, Daniel started working immediately using the appropriate items stocked in his service vehicle - no delays to go get needed parts. The work was finished in less than 2 hours from arrival. Daniel explained what was done and demonstrated how the replaced springs and other parts were performing as designed. A very good experience.

- Rollin Tolly

Daniel was very professional; he showed us what was happening to our garage door, explained what we needed to repairs, offered 3 options for repair, and we agreed to select the complete package. He was very courteous and helpful. Thank you for serving us.

- RAY MERRILL

Chuck Butler did an amazing job. Prompt and excellent service.

- Charles Bunce

Excellent communicator and integrity

- Mike Delano

It was quick and easy to schedule service for my garage door. The technician (Chuck) called to say he was on his way and arrived a few minutes early. He was extremely courteous and professional, answered all my questions, and provided me with written estimates for the work to be done. I couldn’t have asked for anything better. Thank you.

- David Jickling

The techs were great, answered all my questions and explained and showed pictures of problems. The techs were clean and well dressed and showed me respect, which i liked. The quick response was another good point. I am sure when it comes time for the new door to be installed the techs will be just the same in their response.

- Linda Meyer

My technician, Jessey Metzmaker, arrived within an hour of my call. He quickly assessed the problem of why my garage door opener was not opening the door. It turns out that the electric eyes were out of alignment with each other causing the opener not to operate. They were probably knocked out of alignment by the furniture movers that moved furniture through my garage door the day before. Mr. Metzmaker emphasized that the elec He charged me $0. I will be sure to call Precision for all my future garage door needs.

- Timothy Pinckney

Jesse was highly professional, gave a correct solution for inability to open garage door and advised ling term solution. Kept me informed about his timely arrival for the repair.

- Gauresh Kashyap

Dalton was honest, knowledgeable, and on time. Good company.

- TIMOTHY TOWNSEND

Staff was knowledgeable and made it easy to pick the right product.

- Chris Barcelon

You were prompt and came out just a few hours after I called. I stress out about my garage being open overnight, I'm afraid of thefts. Thanks for sending a very polite technician.

- Mary Hoenshell

Jessy was very polite and professional. I appreciate employees that do their job and having patience. Shawnette Husband

- Shawnette Husband

Subject: Service Feedback for Precision Garage Door Dear Precision Garage Door Team, I wanted to express my appreciation for the service I received June 16. I called for a service appointment, and I was pleased with how quickly your main office staff arranged a call for the next day, accommodating my request for an early time. The technician who arrived was not only responsible but also took the time to carefully address all my questions. He was thorough in his assessment and successfully resolved all the issues I was experiencing with my garage door. Thank you for your excellent service! I wish the answering service personnel were at par with your company staff and technicians.

- Li Xi

Daniel Mendoza (and all of Precision) has been very professional. I had Precision come out last year for an issue and they fixed everything perfectly. This time I had a separate issue and they came and fixed everything up perfectly. They worked with Chamberlain to get me a new unit as it was still under warranty and then installed it after I got the new unit. Thank you so much.

- Jamie Rytlewski

Daniel did a great job explaining, educating, correcting the issue that I called about, also showed me other critical areas for me to consider addressing

- Mary Ann Saunders

Very happy with the results. On time service and knowledgeable technician.

- Jeff Gilbert

Our technician was very knowledgeable and made sure the door was in proper working order before leaving. The bearings on our spring system failed in less than 5 years. This system was not from Precision Garage Door. Due to the high cost my satisfaction will depend entirely on how long my door continues to work.

- Rick Miller

Thank you so much. Very knowledgeable and worked quickly. I thought we needed a new door . Thank goodness we were able to repair the existing garage door. We will definitely call again if we need a new door.

- Camila Grider

Precision was able to come to my home quickly after my door opener broke. Chuck came at the time stated andexplained everything that was wrong, what he could do to help and the cost. He was very polite and knowledgeable and I would use Precision anytime,especially if all employees were like him. Very happy with my service

- Patricia Williamson

Jessy was very thorough in his inspection of our garage doors. He did a very good job ad it was obvious he knew what he was doing.

- Don Wern

Our technician was very knowledgeable, efficient and friendly.

- Bill Erickson

Jessy Metzmaker was knowledgeable, patient and friendly. He took time to explain the necessary repairs, the items to be installed and gladly answered our questions. We're very happy with the results and appreciate his hard work, courtesy and professionalism. He definitely deserves these 5 stars. We will recommend your Company to our family, friends and neighbors.

- Gordon Bell

Charles Butler was very knowledgeable. He assessed what was wrong and fixed it. He went over everything and informed me of what was going on. I give him 10 out of 10 stars. Thank you.

- Mary Spitaleri

Just received estimate and ordered the door. Will see the tech on 4-5 weeks. So far the service was nice really liked the texts and emails received and the picture of who to expect for the service.

- Al Anderson