Jessy Metzmaker

Staff was knowledgeable and made it easy to pick the right product.

- Chris B

You were prompt and came out just a few hours after I called. I stress out about my garage being open overnight, I'm afraid of thefts. Thanks for sending a very polite technician.

- Mary Hoenshell

Jessy was very polite and professional. I appreciate employees that do their job and having patience. Shawnette Husband

- Shawnette Husband

Subject: Service Feedback for Precision Garage Door Dear Precision Garage Door Team, I wanted to express my appreciation for the service I received June 16. I called for a service appointment, and I was pleased with how quickly your main office staff arranged a call for the next day, accommodating my request for an early time. The technician who arrived was not only responsible but also took the time to carefully address all my questions. He was thorough in his assessment and successfully resolved all the issues I was experiencing with my garage door. Thank you for your excellent service! I wish the answering service personnel were at par with your company staff and technicians.

- Li Xi

Very happy with the results. On time service and knowledgeable technician.

- Jeff Gilbert

Our technician was very knowledgeable and made sure the door was in proper working order before leaving. The bearings on our spring system failed in less than 5 years. This system was not from Precision Garage Door. Due to the high cost my satisfaction will depend entirely on how long my door continues to work.

- Rick Miller

Jessy was very thorough in his inspection of our garage doors. He did a very good job ad it was obvious he knew what he was doing.

- Don Wern

Our technician was very knowledgeable, efficient and friendly.

- Bill Erickson

Jessy Metzmaker was knowledgeable, patient and friendly. He took time to explain the necessary repairs, the items to be installed and gladly answered our questions. We're very happy with the results and appreciate his hard work, courtesy and professionalism. He definitely deserves these 5 stars. We will recommend your Company to our family, friends and neighbors.

- Gordon Bell

Just received estimate and ordered the door. Will see the tech on 4-5 weeks. So far the service was nice really liked the texts and emails received and the picture of who to expect for the service.

- Al Anderson

I can happily recommend Precision Garage Door of Mid Michigan. Their immediate response offering a same day appointment and professional organization made dealing with this company an excellent experience. They gave detail communication and delivered on the expectation. Their technician is knowledgeable personable and professional. Solving my immediate service request and identifying issues allowing me an opportunity to prevent another “emergency” situation. The cost of service was very reasonable as well. I will be working with them again to address the issue identified with the initial service visit. An excellent company. .

- Kelley Lundin

Had a great experience with Precision. Was able to talk to a real person to schedule the appointment rather than being connected to an AI voice menu or directed to schedule an appointment via online website. The service was prompt and the technician was friendly, competent & helpful. Would recommend this company to others.

- Gail

Thank you Jessy! U are honest,professional, and knowledgeable, and a nice guy.thanks again!

- Jerry Mead

Jessy Metzmaker was very professional and friendly and did a nice job replacing the torsion spring on my garage door. I was happy to be able to get the repair completed the day after the spring failure. The job was completed in a fairly short period of time. Thank you, Jessy!

- Harry

You replaced 2 doors at my house. Chip passed away last week and his door needed some love and I was so satisfied with my doors so your company was first and only choice

- Chip Fockler

Representative was well dressed. Keeping me informed on arrival time. Explained what and why needed fixing. How long it would take and did it. I felt really comfortable when he was finished. Relived as in good hands.

- Dennis Basset

Quick, friendly, and very easy to schedule for service.

- Ryan Frame

The young man who came to my house was very courteous, knowledgeable, and efficient.

- Jean Schaibly-Smith

We had Precision Garage Door Company installed our new garage door back to 2017. We never had problems and any issues for almost 9 years. Because the garage door opened and closed by itself once a while today . So we called technician of AI garage to come to look at it. The technician gave us the wrong information said because door is too heavy, maybe need replace spring, or maybe logic board issue. He didn’t fix the problem, but he charged us $166 for him to come here . Good things is he helped us to reach Precision asked if the spring is still under warranty. I called Precision office, they responded so quickly and had a technician Jessy Metzmaker came over within short period time. Jessy checked all the parts, he didn’t think were logic board or spring issue. He diagnosed was garage door buttons problems and he replaced old one with reasonable charged. Now it is working fine We liked he’s smart and honest. I totally recommend the Precision company is a place you can trust and realizable company.

- Rita Ku

Service was great. They came right out the same day I called,

- Laura Bumpus

I’ve used Precision’s service before, and I will use it again. Service is always prompt, efficient and reasonable in cost.

- Ken Schroeder

Jessy was very prompt on a Sunday morning. He was very professional and straight forward. This was a no fuss quote for a new door without haggling. I will use them for service anytime.

- Rod Porter

Our service tech, Jessy, arrived in less than two hours. He did a great job explaining the problem with my garage door seal and then replacing. He also replaced our door opener--which hadn't worked properly in two years. The other company I had previously contacted just gave me an 800 number for the opener manufacturer and told me to call them myself! I'm a very happy Precision customer and will certainly use them again.

- Phil Thompson

Wonderful service provided by Jessy Metzmaker! Right on time, fixed my OLD overhead garage door in a timely fashion and was very pleasant and knowledgeable in everything! Thought of Precision because of the tv ads and found it was in the top 3 company for this area. Jessy is a great presenter for this company.

- Dagmar Olds

Daniel Mendoza is very polite and explained everything to me about my garage door. Thank you!

- Ida Adams

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Fast response. Overpriced. Tried upselling what I didnt need.

- Crystal Ross

Thank you for your feedback. At Precision, we focus on offering comprehensive, long-term solutions to keep your garage door running safely and efficiently. We truly value your input. If you have any additional questions, please contact our office at 313-217-2590 EXT. 5203.

Called earlier in the week after my garage door broke and scheduled an appointment for the following Saturday with a 4hr window. The technician showed up right at the beginning of that window at 8am and we discussed what could be done to fix my issue. Although the fix was more than I was wanting to spend the parts for the original system were not available so a conversion was installed in about an hour with all new parts and now my garage door opens and closes much smoother then before. Everyone was polite and courteous and the job was completed quickly. Would definitely use again if needed.

- Kent Beeksma

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

- Blake Clark

Thank you for the great rating! We appreciate your business!

Precision Garage door was awesome to work with from the first call to get an in home estimate to the finished product. The service rep that came to give an estimate was the same technician that returned to do the work! Not only was Daniel's work clean, quick and efficient, but he was able to make some very specific changes to placement and height of our garage door opener that we discussed. I'm happy with the finished install and Daniel taking the time to walk me through my new device, get it set up on my phone and in both vehicles!

- Lauren Ainslie

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

This company is the best!! Have used them a couple of times. The tech Jesse was amazing!! Took photos and explained issues in-depth. I was given three options to rectify my issue and other potential issues. At NO did I feel like it was a hard sell. Jesse was VERY friendly and knowledgeable. I even asked him if he liked his job. He immediately said he loved it and enjoyed speaking with and getting to know the customers. He was very honest and genuine. Please use this company for future garage door issues. They are fair,knowledgeable, and honest, IMO. Thanks Jesse!!

- Mark Murray

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!