4.9 1 2 3 4 5 28 Reviews

From Greenville & Big Rapids, MI Homeowners

Garage Door Repair in Greenville & Big Rapids, MI

Precision Garage Door

Same-day garage door repair in Greenville & Big Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Greenville & Big Rapids, MI FREE Service Call With Any Repair

Serving Greenville & Big Rapids, MI

Proudly serving the Greenville & Big Rapids community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in Greenville & Big Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Greenville & Big Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greenville & Big Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Greenville & Big Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 26 most recent customer reviews

Customers across the Greenville & Big Rapids area describe Precision Garage Door of Grand Rapids as prompt, professional, and highly knowledgeable. Reviews consistently praise fast same-day service, clear explanations of repair options, and dependable workmanship that gets garage doors working again efficiently. Many customers also note friendly technicians, transparent pricing or good value, and strong attention to detail from diagnosis through completion.

What Customers in Your Area Mention Most

Speed (12) Many customers say the work was completed quickly, often in the same day or in a short visit, with efficient troubleshooting and repairs. Professionalism (11) Reviewers consistently describe the technicians as professional, polite, respectful, and well mannered. Expertise (11) Customers repeatedly mention that technicians are knowledgeable, diagnose issues well, and clearly know garage doors and repair options. Responsiveness (10) Customers frequently praise fast response and same-day service, with technicians coming out quickly and getting repairs underway without delay. Workmanship (10) Customers praise the quality of the repair and installation work, noting doors operating smoothly, jobs done right, and strong attention to detail. Communication (9) Reviews highlight clear explanations, helpful information, and technicians who walk customers through the problem and available repair choices. Friendliness (6) Several reviews mention friendly, kind, helpful technicians who make the service experience pleasant and easy. Value (4) Some customers specifically mention fair pricing, good value, or service that felt worth the cost, including discounts and warranty coverage. Trustworthiness (3) A few reviewers emphasize transparency, honesty, and confidence in the recommendations and pricing provided.

Recent Reviews from Greenville & Big Rapids, MI

Craig & Cathy Hartman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ionia, MI 07/21/2026

Tyler was very helpful in giving us all the information needed to make a decision. Tyler was very professional and finished the job on a very timely manner. We had the springs, cables, rollers, bearings, and drums changed out on both garage doors. Great price and warranty. Repaired same day.

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Allen Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our neighbor recommended your company to us. We called and they were at our house the same day and work was completed the next day. Jordon Houser was polite and not pushy. He explained everything he was going to do to fix our 3 doors. Expensive but hopefully worth it in the long run.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

John Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, MI 05/04/2026

First off, I like your website, which gave me the ability to schedule the appointment on a Sunday for work to be performed the next day on Monday, today. Zach did a good job on his inspection and giving me the quotes for a new opener on down to just replacing the springs. However, your prices for replacing the two springs were about $200 higher than the company from Lansing who is currently installing the same springs that Zack quoted me. Also I needed a bracket where the pulley assembly attaches to the door because my screws were stripped out from the door. Zach's price was again about $200 higher for this bracket then the current company from Lansing who is installing this bracket. So overall, precision door would have been over $400 more for the springs and bracket work on my garage door. I was willing to call precision door back if the prices were comparable but, they were not so I guess my question is, what would you do? Thank you.

Response from Brandon Falone, President Business Owner

Hi John, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.

Service: Broken Garage Door Spring Repair

Kathryn Donaghy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gowen, MI 02/21/2026

They come when you need them. The gentleman was very kind, knowledgeable and timely.

Service: Garage Door Repair

Julio Ortega

Google 1 2 3 4 5
Fenwick, MI 06/25/2025

Super professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Greg Courtnay

Google 1 2 3 4 5
Ionia, MI 06/21/2025

Jordan, the technician, was on-time and went right to work after our brief discussion. He explained what was wrong, gave me the repair options and when I told him what I wanted, he went to work. He had the problem corrected in short time. Jordan did great work!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dennis Kmiecik

Google 1 2 3 4 5
Belding, MI 06/05/2025

Jeremy did a great job on my garage door! Was on time, repaired the spring and did general maintenance on my door. New rollers and bearings were also installed! No more than an hour!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steven Frederiksen

Google 1 2 3 4 5

Garage door spring and cables broken, Jordan had it fixed in 90 minutes. Great job friendly service tech. and a 5 year guarantee. Thank you Precision Garage Door for the Veterans discount as well!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeff Moore

Google 1 2 3 4 5
Vestaburg, MI 04/09/2025

Jeremy parish did awesome work and job. Talked his through the hole process we will recommend precision door service to our friends and family. Thanks again Jeff and Laura Moore!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Norma Kilpatrick

Google 1 2 3 4 5
Ionia, MI 04/05/2025

Very well pleased, especially with the prompt service. The technician was Tyler Kerry.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John House

Google 1 2 3 4 5
Greenville, MI 04/02/2025

Tyler was quick and efficient with repairing my door. He explained everything very well, and was very thorough.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sandy Oudshoorn

Google 1 2 3 4 5
Greenville, MI 01/17/2025

James was awesome. He explained everything, and I feel he was honest with the cost of repair. The door was repaired the same day.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nick Martin

Google 1 2 3 4 5
Portland, MI 01/03/2025

James did a great job. He answered all questions and worked hard by himself the whole time he was here.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kristen Kuiper

Google 1 2 3 4 5
Newaygo, MI 12/25/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Byron Davey

Google 1 2 3 4 5
Belding, MI 12/13/2024

We are so pleased with the service from our sales/tech for our new garage door provided by Jerremy Parrish. The timely response for the analysis and instalation was incredible. The cost was in line with our needs and expectations. We plan to replace our second door on return from planned trip.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Susan Verheek

Google 1 2 3 4 5
Greenville, MI 12/06/2024

I called Precision and they came out the day I requested. Jeremy was very knowledgeable and professional. He explained everything and gave us several options. He even helped me set the up smart feature on my phone. I would highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tim Gill

Google 1 2 3 4 5
Belding, MI 11/15/2024

We called at 12:30 and the repairs were done by 4:30. The technician, Jeremy, was totally transparent with what he determined needed to be done, and made sure every detail was double checked and done right. We'd recommend Precision to anyone who asks.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mark Doane

Facebook 1 2 3 4 5

James B did a fantastic job on the door opener and adjusted everything to work perfectly. A+++

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tony Mapes

Google 1 2 3 4 5
Belding, MI 09/18/2024

Jeremy was top notch. He was knowledgeable of garage doors and was able to understand what was wrong with my old broken door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Kornoelje

Google 1 2 3 4 5
Saranac, MI 08/23/2024

James was here on time, effected repairs in a timely manner and was professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Todd Hoppough

Google 1 2 3 4 5
Ionia, MI 08/21/2024

On time, knowledgeable and did a good job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Wes Cummings

Google 1 2 3 4 5
Belding, MI 08/14/2024

The technicians were great! Friendly, professional and did great work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Sarah Willmore

Google 1 2 3 4 5
Greenville, MI 08/01/2024

Fast, knowledgeable and friendly! Highly recommend James! He did a great job getting our garage door working again! Thanks James!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Randy Burns

Google 1 2 3 4 5
Morley, MI 07/06/2024

Tyler Kerry came out and assessed the situation with my garage door quickly and efficiently. He then installed the appropriate equipment in a great time and cleaned up the mess. He was respectful and informative! Great work!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kathy Earle

Google 1 2 3 4 5
Greenville, MI 06/20/2024

Jordan diagnosed my issues and explained my options. He was able to replace my 29 year old motor, and replaced parts that make the door open and close more smoothly. I am excited about the keypad and back up battery that will come in handy if there are power outages. I loved that he had all the parts on his truck and finished the work in less than 4 hours! He did an exemplary job, and I highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Daisy Daubert

Google 1 2 3 4 5
Big Rapids, MI 06/01/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Brendan Talty

Google 1 2 3 4 5
Six Lakes, MI 04/16/2024

Great service. Tech James was on time and did quality work. I would definitely use this service again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lois Martinez

Google 1 2 3 4 5
Greenville, MI 01/17/2024

Jordan was polite, professional and helpful in providing garage door replacement quote information. He is a good representative for your company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Greenville & Big Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009