Garage Door Repair Reviews in Portland, MI (Updated May 2026)
Precision Garage Door of Grand Rapidshas received 2 reviews, averaging 4.00 Stars:
Portland, MI
A Response from: Brandon Falone, President
Hi John, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Service Provided:
Broken Garage Door Spring Repair
Portland, MI
Review:
James did a great job. He answered all questions and worked hard by himself the whole time he was here.
- Nick Martin
A Response from: Brandon Falone, President
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Service Provided:
General Service
First off, I like your website, which gave me the ability to schedule the appointment on a Sunday for work to be performed the next day on Monday, today. Zach did a good job on his inspection and giving me the quotes for a new opener on down to just replacing the springs. However, your prices for replacing the two springs were about $200 higher than the company from Lansing who is currently installing the same springs that Zack quoted me. Also I needed a bracket where the pulley assembly attaches to the door because my screws were stripped out from the door. Zach's price was again about $200 higher for this bracket then the current company from Lansing who is installing this bracket. So overall, precision door would have been over $400 more for the springs and bracket work on my garage door. I was willing to call precision door back if the prices were comparable but, they were not so I guess my question is, what would you do? Thank you.
- John Simon