Garage Door Repair Reviews in Grand Rapids (Updated May 2026)
Precision Garage Door of Grand Rapidshas received 722 reviews, averaging 4.94 Stars:
Hudsonville, MI
Hello Brian, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Wyoming, MI
Did not fix the problem and charged me almost $400 are you for real?
- Bill Kober
Hello Bill, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Hudsonville, MI
Jordan was extremely sweet…. Not pushy! He installed a new motor and we love it. Precision always will get me in. Employees are all friendly and explain everything very well!
- Janet Olszewski
Jenison, MI
I always use Precision for all my garage door work. They are professional and timely. They look out for the customer!
- John TenElshof
Carson City, MI
Our neighbor recommended your company to us. We called and they were at our house the same day and work was completed the next day. Jordon Houser was polite and not pushy. He explained everything he was going to do to fix our 3 doors. Expensive but hopefully worth it in the long run.
- Allen Kelly
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Field Manager: Jordan Houser
Alto, MI
Jordan Houser is very competent. He was having trouble at first because something about my garage door opener was wired in an unconventional way. Jordan persevered and figured it out. I'm very pleased that I have a numeric input device once again.
- Gary Harkins
Kalamazoo, MI
I have used Precision Door to problem solve for an existing garage door opener the past couple years . When the door opener quit I called precision door to replace it . Technician assessed the situation , recommended product to replace, installed new equipment and explained how to use . Very professional service . Everything was completed in a reasonable time frame .
- Aimee Bedard
Grand Rapids, MI
I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!
- Jim Miller
Jenison, MI
Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.
- Paul Hermann
Hudsonville, MI
I called this business because our garage door opener abruptly stopped working. We got a same day appointment set which was very nice. Jordan was friendly and professional. He explained what had happened to it and how he could fix it for us. We are very grateful for the service provided by Precision Garage Door and highly recommend this business to everyone.
- Todd Kempema
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Field Manager: Jordan Houser
Grand Rapids, MI
Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.
- Larry Galmish
Grand Rapids, MI
Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!
- Jennifer Brooks
Climax, MI
I've this service before.
- Jerry Piper
Grand Rapids, MI
Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!
- Ann Bowman
Holland, MI
Excellent five star service today from Precision Garage Door. Great communication throughout. Helpful texts and emails with scheduling information, providing a 2 hour window and a photo of the technician who would arrive. I received a phone call 25 minutes before he arrived. He was earlier than the 2 hour window, which he confirmed would be ok with my schedule. The technician's name was Jordan and he was very professional, pleasant, and informative. I highly recommend Precision for any garage door service and I will definitely use them again if the need arises.
- David Duiven
Portland, MI
First off, I like your website, which gave me the ability to schedule the appointment on a Sunday for work to be performed the next day on Monday, today. Zach did a good job on his inspection and giving me the quotes for a new opener on down to just replacing the springs. However, your prices for replacing the two springs were about $200 higher than the company from Lansing who is currently installing the same springs that Zack quoted me. Also I needed a bracket where the pulley assembly attaches to the door because my screws were stripped out from the door. Zach's price was again about $200 higher for this bracket then the current company from Lansing who is installing this bracket. So overall, precision door would have been over $400 more for the springs and bracket work on my garage door. I was willing to call precision door back if the prices were comparable but, they were not so I guess my question is, what would you do? Thank you.
- John Simon
Hi John, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Grand Rapids, MI
Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision
- Adam H
Muskegon, MI
Tyler and Zack were on time & very professional.. ALWAYS recommend Precision whenever anyone asks about garage doors etc....
- Helene Secord
Grand Rapids, MI
Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.
- Steve Sorg
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Field Manager: Jordan Houser
Kalamazoo, MI
Jon was efficient, prompt, and professional.
- Elisabeth Giegerich
Battle Creek, MI
Fast and friendly service, highly recommend you call.
- Jack Mayo
Kalamazoo, MI
Our opener quit working and had a response from Eileen almost immediately and gave me options to get a tech over as soon as practical for me. Connor was right on time and did a fantastic job of troubleshooting and explaining what the issue was and made sure the system was working properly. I highly recommend Precision Garage Door of West Michigan.
- Rich Walsh
Grand Rapids, MI
Tyler Kerry was great to work with. Efficient, thorough, and informative.
- Mark Peevy
Grand Rapids, MI
Best customer service and quality workmanship.
- Todd Jones
Lowell, MI
Jordan houser was great. Very informative and fixed the problem to my satisfaction.
- Caralyn Jamison
Hudsonville, MI
Jordan and Zach were professional and thorough in explanations and service option. Website did say same or next day service, given I called on Saturday afternoon I did have to wait till Monday for a service call, but it worked out.
- Jason Murchison
Ada, MI
Fantastic service, 4th time using them prompt, courteous and didn't try to upsell me
- Jason Smith
Grand Rapids, MI
Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!
- Carol O'Connor
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Field Manager: Jordan Houser
Rockford, MI
Jordan did an amazing job- clearly explained everything, helped with tech set up, on time, efficient! Thanks Jordan!
- Renee Defrang
Grand Rapids, MI
Great service and service people, but high prices.
- Dave Frede
Repair guy, Austin, was great. Very helpful. But after doing some research, I realized how much we overpaid to get our garage door fixed. Due to the fact that it was a holiday weekend, we rushed before getting quotes elsewhere. Adhering hearing back from other repair services, I am sick to my stomach knowing how much we overpaid. Once again, Austin was nice and professional. But please, do your research before going with Precision.
- Brian Chavez