Garage Door Repair in Sparta, MI

Kathleen Soderstrom

My garage door broke at 8pm in the evening essentially trapping me in my garage. The emergency release would not work, so I knew it was a cable or something. I was able to go online and schedule an appointment with Precision Door for the next morning, evening choosing a time frame for the appointment. I got a notification about the visit ahead of time with a photo of my technician. He arrived on time and offered 3 different prices. The work was completed in under 2 hours. Great service and I highly recommend!!

Thomas Knauf

Timeliness, effort of the service technician were great, positive comments by my employees for your service technician's work ethic and quality of the work were all outstanding. My employees who use this garage said, "the door has never work better and might even be better than when new. U deserve the five stars for sure.

David Bedgood

OMGoodness! Do not hesitate. Precision Garage Door of West Michigan is the right choice! Bottom line from scheduling to paying for their service and repairs, the entire process was a great experience. I waited through the weekend thinking that when I called their office on Monday I would probably get put off a week or two. When I did make the call on Monday, I learned right away from their website. They were open 24 hours. Meaning, I could have called earlier because they have technicians working on the weekends too! That was a pleasant surprise. As I was on the phone holding for someone to schedule the appointment, the on hold information indicated I could go to their website and schedule a service call. So I thought, Ill go ahead and do that while Im waiting, but I have to admit, I was very skeptical about that process. I was surprised when I was able to schedule the service call for the same day a couple hours from the time I had made the first and only phone call! Even after I got the appointment confirmations via email and text, I was sure I was going to get a follow up message, letting me know that Precision could not honor the time I had scheduled. I was thinking theres no way they could come that fast. I was wrong! At the same time I got my confirmations, Jennifer came on the phone, took me off hold. I explained to her what I had just done (scheduling an appointment online). She was very helpful. She found my appointment and confirmed everything right there. I was also pleasantly informed there would be no service call charge unless there was no work to be done at all on my garage door. Keep in mind, I havent told anyone from Precision what my garage door issue was. Just a few minutes later, I got a call from the technician, Michael, asking permission to come earlier than my scheduled time. When Michael arrived, and after a brief discussion about the issue, he went right to work and figured out what choices I had to make the correct repairs. He was very knowledgeable, professional, and easy to understand. He gave me everything I needed to make a decision. From the options he laid out, I could even tell he had my best interest in mind. Once I made my selection, he went right back to work and everything was done within about an hour and a half. In a situation where I thought I was going to have a headache getting my garage door fixed, Precision, and their team, instead turned it into an enjoyable experience. I will definitely recommend them to anybody I know and feel comfortable doing so.

Jessica Snyder

First time using this company and we were very pleased! They could come the same day we called to repair our door. Jordan was our technician and he was friendly, knowledgeable, and efficient. It was a pleasure working with him. We will definitely call them again if we have any garage door issues in the future!