Garage Door Repair Reviews in Grand Rapids Area, MI (Updated August 2026)

Mitch was very informative, knowledgeable and kind. I very much appreciated his presentation and great interest in what he was offering. Unfortunately I have chosen to go with another company. We will definitely recommend your company in the future. Thank you so very much. Gwen Dykhouse

- Gwen Dykhouse

We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.

- Nick Farr

Three years ago, we needed emergency garage door repair. Precision came out immediately. We ended up purchasing a new door, as ours was over 45 years old. Precision came out immediately and gave us a quick fix until our new door could be ordered and installed. Got a nice looking door and installation for a very reasonable price in a few days from the initial order. Recently had an unusual squeak, called and got an appointment in less than 24 hours. Our service tech realigned the door, track and adjusted the springs. Works great. Thanks

- Cathe C

Same day service from Tyler Kerry, which was awesome. Tyler was great! He made the options clear and did a great job prioritizing what needed to be done. He was very professional and a good guy. I will use Precision again in the future for any garage door work.

- Scott Langejans

Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!

- Larry Herzberg

Fast service (Tyler was over within a few hours, and did a great job), however seemed like a lot to replace two springs and lubricate ($914, was not emergency, weekend, holiday, or after hours).

- Tom Robinson

Zach Ruiz was so helpful with installation of a new garage door opener. He fitted a piece onto my existing setup to make it safer. I did not arrange this ahead but he made it work. He called ahead to let me know he was on his way. he came the same day that I called- unexpected great service. I highly recommend Precision Garage Door service!

- Linda Jennette

Our spring broke late in the afternoon and Tyler showed up the next morning. His work was excellent and first rate; he was very knowledgeable and knew what he was doing. Our door needed a lot more work than just a spring and Tyler finished in less than 2 hours. Overall a great experience and we will call again the next time we need garage door help :).

- Mark Dulemba

We have a 74 year old solid wood garage door that broke today at 10:00am. I had a service tech, Tyler Kerry, at our door at 2:45pm. Tyler assessed the problem, clearly explained all the options available, and provided us with estimates for each option. After making our choice Tyler fixed the door doing a thorough job. Excellent service and communication! We highly recommend Precision Garage door and are thankful for the superior job Tyler did for us!

- Wendy Cors

Your service representative was GREAT!!! Thank you again for your service.

- Thomas James

Austin was professional and courteous. I felt confident in his work and information he shared. Lift master was our choice for garage door opener. Easy to set up appointment for a quick response.

- Terry Glass

Precision Garage Door installed a new garage door and opener back in 2019. Thank you Zack Ruiz for your assistance today on installing a new battery for me, lubricating the door rollers, and making sure everything was functioning properly with my garage door. Zack was very courteous and professional and took the time to explain everything he was doing! Precision Garage Door is a great company to work with and A+ on your communication with the customer!

- Beth Horne

Jordan was prompt, very nice and respectful of my property. Great service and fair price. Would certainly recommend you to anyone.

- Les Coleman

Did not fix the problem and charged me almost $400 are you for real?

- Bill Kober

Hi Bill, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Very professional, was able to come out on a weekend, and a job well done. thank you Jon, for your service

- Barbara Vandertuuk

Problem solved by your courteous and professional technician Zack Ruiz. He answered all my questions, made the necessary repairs and gave me insight on what to expect when I replace my existing garage door. Please rest assured that when the time comes for replacement, Precision will be the company I call.

- David Howard

I always use Precision for all my garage door work. They are professional and timely. They look out for the customer!

- John TenElshof

Jordan Houser is very competent. He was having trouble at first because something about my garage door opener was wired in an unconventional way. Jordan persevered and figured it out. I'm very pleased that I have a numeric input device once again.

- Gary Harkins

I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!

- Jim Miller

Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.

- Paul Hermann

Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.

- Larry Galmish

Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!

- Jennifer Brooks

Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!

- Ann Bowman

Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision

- Adam H

Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.

- Steve Sorg

Tyler Kerry was great to work with. Efficient, thorough, and informative.

- Mark Peevy

Best customer service and quality workmanship.

- Todd Jones

Jordan houser was great. Very informative and fixed the problem to my satisfaction.

- Caralyn Jamison

Fantastic service, 4th time using them prompt, courteous and didn't try to upsell me

- Jason Smith

Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!

- Carol O'Connor