Read what people are saying
about Precision Garage Door in:
Grand Rapids Area, MI
Precision Garage Door of Grand Rapidshas received 330 reviews, averaging 4.97 Stars:
Grand Rapids, MI
Grand Rapids, MI
Best customer service and quality workmanship.
- Todd Jones
Lowell, MI
Jordan houser was great. Very informative and fixed the problem to my satisfaction.
- Caralyn Jamison
Ada, MI
Fantastic service, 4th time using them prompt, courteous and didn't try to upsell me
- Jason Smith
Grand Rapids, MI
Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!
- Carol O'Connor
Service Provided:
Product:
Field Manager: Jordan Houser
Rockford, MI
Jordan did an amazing job- clearly explained everything, helped with tech set up, on time, efficient! Thanks Jordan!
- Renee Defrang
Grand Rapids, MI
Great service and service people, but high prices.
- Dave Frede
Wyoming, MI
Friends recommended Precision when I needed a new garage door. They are a great company, very professional, courteous and efficient. If I have any problems whatsoever, they come out and fix it right away. Very pleased with the work and the service they provide.
- Shirley Vanderpol
Ada, MI
we had used Precision door about 6 months ago for new opener motor. called 9 a.m on 4/08/26, got call from service person, Austin in 10-15 min! he was only one working and was 45 min away and showed up in 40 min. he was extremely pleasant, evaluated the door problem, provided a reasonable quote. 30 min later he was done door was working great (cables had jumped from spools), provided some advice and off he went! we will be calling again in about 6 months for another opener motor on different door. Dont lose Austin!!! Your scheduling team was equally efficient, kind and thorough. Brad
- Bradley Clegg
Byron Center, MI
Jordan was super nice and put up with all of our interruptions and questions. He did a great job and we are happy with the results. If we had one complaint, it would be that the price ($1200) seemed really steep for just installing new springs. In fairness, we didn't get estimates from anyone else. We've used Precision in the past, and know they are a quality company, so we just went with them. Maybe next time we'll get other estimates. But we do recommend Precision if you're looking for a solid company with excellent service!
- Mary V
Grand Rapids, MI
Fast and friendly service
- Ben Bishop
Service Provided:
Product:
Field Manager: Jordan Houser
Lowell, MI
Flashing lights and weird chirping coming from the garage door opener. What do we do? Call Precision!! Austin was here within 24 hours, exactly at the time we requested, and fixed us up. We are repeat customers because Precision does a great job and it prevents us from going crazy trying to figure it out ourselves. Thank you!
- Cheryl Murphy
Grand Rapids, MI
On time, friendly and fixed my problem!
- Troy Redman
Grand Rapids, MI
I called on Saturday morning and was surprised that they would be able to provide service the same day. The service tech, Jesse, showed up in the early P.M., as promised. He was pleasant and competent and without knowing what the issue was, had the parts needed to repair the door on his service van. Took about 1½ . Door works great.
- Raymond Holt
Product:
Grand Rapids, MI
Great service from the company and Kaleb did a fantastic job installing my new garage door!
- Kathy Cochrane
Wyoming, MI
We have had you before for repairs on the garage door. Always good service and great customer care.
- Kevin Judy
Wyoming, MI
Everything went very smoothly. Jesse was friendly and did a great job fixing my garage door. He was fast and efficient which was grwatly appreciated. Price was good. The appointment process was simple. I highly recommend using them the next time you need anything done with yohr garage door. Thanks for the great service!
- Charles McLanis
Grand Rapids, MI
Steven was our installation technician and he did a good job. He arrived on time, worked diligently and finished when he said he would. No problems, no issues! Thank you!
- Richard Mulligan
Product:
Comstock Park, MI
Jordan was here exactly on time. He was very knowledgeable, efficient and very pleasant. He gave me all my options with very clear information about each one so that I could make an informed decision. It was a pleasure having him take care of the issue with my garage door. Thank you, Jordan!
- Sharon Davis
Grand Rapids, MI
Jordan was great. Walked me thru options from repair to replacement . Excellent communication from the company.
- Ron Warner
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Jenison, MI
Knowledgeable and professional. Explained everything in very understandable way to allow for informed decision making. Thank you
- Jodie Blake
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
- Deborah Thompson
Thank you for the great rating! We appreciate your business!
Cedar Springs, MI
Our technician was extremely knowledgeable, thorough and friendly.
- Tim Bauer
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Ada, MI
Tyler did a great job. Thank you.
- Marcus Campbell
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Rockford, MI
Jordan H. was great! Came and fixed our door incredibly fast. Very knowledgeable, explained the issue fully to me and helped me understand why the door failed and what to look for in the future! Definitely recommend!
- Kristen Bosch
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Grand Rapids, MI
My garage buckled in today, and Precision was right there within an hour to assist me in getting the door closed for security. The door is a loss, but they provided me on the spot financing to allow me to get a new install scheduled and afford me time to pay it back. Amazing company !
- Mark Breen
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Rockford, MI
Very expensive
- Robert Lehner
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
Tyler came on short notice and adjusted our door after some concrete leveling that impacted our door. Resolved the issue quickly and professionally.
- David Rodgers
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Byron Center, MI
We got home from lunch after church today and our garage door wouldnt open. Our spring had broken so I called Precision Garage Door. An hour and a half later Austin Bectel pulled into our driveway. The work was done by 4pm. Not bad for a Sunday afternoon emergency! Austin was great!
- John Peterson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Ada, MI
This was the quickest response I've ever had for a service request. Jeremy was AWESOME!! Extremely knowledgeable and could see what needed to be done right away and the job was done in no time! Highly recommend your services. Thank you Jeremy, for taking a crummy situation and making it so much better! Thank You Mike & Pam McKinley
- Pam Mckinley
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Tyler Kerry was great to work with. Efficient, thorough, and informative.
- Mark Peevy