4.9 1 2 3 4 5 380 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 345 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across the Grand Rapids area and nearby communities. Customers consistently praise the company for fast response times, same-day and weekend service, knowledgeable technicians, clear explanations, and professional, friendly service. Many reviews also mention efficient repairs and installations, strong communication, and high-quality workmanship that leaves doors working smoothly and reliably.

What Customers in Your Area Mention Most

Responsiveness (173) Customers repeatedly praise the company for quick callbacks, same-day availability, and fast arrival when garage door problems come up. Professionalism (167) Reviewers consistently describe the technicians and office team as professional, courteous, respectful, and easy to work with. Communication (151) Customers value the clear explanations, upfront options, and frequent updates that help them understand the repair or installation process. Speed (142) Many reviews emphasize that repairs and installations are completed quickly, often in under an hour or within the same visit. Expertise (129) Technicians are often praised for being knowledgeable, diagnosing issues accurately, and explaining how the door systems work. Service (120) Customers highlight helpful, friendly service from both technicians and office staff, often describing the overall experience as excellent or top notch. Reliability (84) Reviewers frequently say the company shows up as promised, completes the work correctly, and is a dependable choice for repeat service. Workmanship (79) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts work smoothly afterward. Friendliness (76) Many reviews mention friendly, pleasant technicians who are personable and make the visit comfortable.

Recent Reviews from Grand Rapids, MI

Jack Hale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 10/30/2026

We had to have our garage door replaced 2 years ago. Tyler was the technician that replaced it. This year I called to have a maintenance check done it. Tyler was the technician that came out. Very professional and knowledgeable. He gave us an education on maintaining the track and springs and also how to manually open the garage door in case of a power outage. We are very happy with your garage door and the service we have had. Would recommend you to anyone. Tyler is Great. Jack and Diane Hale

Tyler Kerry

Lead Technician: Tyler Kerry

Service: General Service

Carol Brink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 10/28/2026

Tyler was knowledgeable, quick and efficient in diagnosing the problem and providing a range of solutions. Very satisfied with the results.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Opener

Julia Berry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 10/26/2026

Tyler Kerry had been out last March to service my aging doors but yesterday, they had a problem closing. Tyler got my door working perfectly but more importantly, he took the time to answer all my questions about how the system worked, possible problems that might come up, and how to lubricate and maintain the moving parts so that it would stay trouble free. If I could give him 10 stars, I would. Tyler told me that the most satisfying part of his work is when his customers want to know about the mechanics of how their doors work. I am the daughter of an engineer and former science teacher so I am always very curious about mechanical things. Like minds meet! Today he took extra time to share how the "eyes" that control the safety stop system work and more about how the motor and remote communicate. And I got a refresher on keepint the "joints and elbows" of the track system well oiled. As an older retired lady who likes to take care of things on my own, I was so grateful for his time and his enthusiasm in sharing what he knows about garage doors. Made my day. And everything is working perfectly.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Jim Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had the pleasure of having Austin come to our home. We had him ass a serval at our Cottage this past summer. It was a pleasure to work with him again, on time, great communication and completed the work in a timely manner. Thanks again Jim B

Austin Bectel

Service Technician: Austin Bectel

Service: General Service

Product: Remotes / Keypad

Craig Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This company is great! Call with a problem/question, they are johnny on the spot!!! Craig Hall

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Opener Repair

Rob Yamamoto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 10/21/2026

Service and install was great. The only issue was the 3% discount was not applied to the invoice if paid by check.

Jordan Houser

Lead Technician: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Springs

Tim Slot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. Helpful and efficient.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

D. Janssen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler was very professional. After inspection of our unit he gave us three different quotes according to amount of work that would be done and agreed to. Then after our agreement finished the job in the time quoted. Went over everything after completion with detailed explanations. Very happy with the job done.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Rollers

Allan Pasi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 10/12/2026

Tyler was prompt and he did an excellent job repairing my garage door. He was personable, professional and did the job efficiently. I highly recommend him.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

William Goodson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Raheem did a great job.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Opener Install

Jim Kozloski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision to have the bottom seals replaced on my two 9 foot doors. When I called I specified that they were Wayne Dalton doors. The work was scheduled for the next day, Tuesday, sometime between 2 and 6. Tech called and showed up at 3. After looking over the work I was informed he didn't have the correct part, it was being picked up that day and he could come back tomorrow and do the work. I couldn't that day so we set it up for Thursday morning, no time specified, and he would call before coming. I then got a call Thursday morning from the office saying that we needed to scheduled the work. I informed them of what the tech had said and they said he shouldn't have told me that because he was to do other work in Kalamazoo, that they were very busy and some other work had been double booked. I then cancelled. "Precision Garage Doors, Garage Doors Done Right.", just not right now.

Response from Brandon Falone, President Business Owner

Hi Jim, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Kate Vance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had Precision Garage Door Service replace an opener for me about a year ago. When my other door needed attention, I called them again, and I'm glad I did. It was easy making the appointment, and they were there the same day. Tyler Kerry was exceptionally helpful and polite. He offered me three choices for the repair, which I really appreciated. Tyler was nice, knowledgeable and efficient. He fixed the door within an hour or so. I would highly recommend Precision Garage Door Service, and I hope you're lucky enough to get Tyler as your technician. Based on my experience, I'm sure the other techs are just as good. It's obvious it's a well run organization, which starts with the owner and manager, and trickles down to all employees.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Greg Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler, our technician, was on time, knowledgeable and answered all of our questions. We ended up needing a new garage door motor so he gave us our options and let us choose what was best for our budget with no pressure. Highly recommend!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Carol Brzezinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 09/21/2026

Great interaction today with Tyler and David. Explained my options and I was able to make the best decision for me and have the service the same day. Also, what I need to do to keep my garage doors well maintained! Thank you so much!!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: General Service

Product: Springs

William Knibloe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, MI 09/16/2026

They came up in my google search and were highly rated

Austin Bectel

Service Technician: Austin Bectel

Service: Broken Garage Door Spring Repair

david heldt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 09/15/2026

Great experience fixing a broken spring on a Sunday afternoon!! Austin the service tech is professional and just nice to work with overall.

Austin Bectel

Service Technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Product: Springs

Don Snoderly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our repair guy Zack Ruiz was awesome, he was on time, did the work fast and was very thorough. His work was explained very well.Thanks Zack!

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Repair

Janet Dusendang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 09/13/2026

Ryheem was our technician. He was professional, thorough and knowledgeable. The service is fast and fair. You can’t expect more than that.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Repair

Margo Laug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler did a great job

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Mary Luchtman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 09/09/2026

Courteous installer. Explained everything he would be doing. Did a great job.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Opener Install

Product: Garage Door Opener

Diane Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler was very knowledgeable, professional and easy to engage with. He explained the problem and explained what was needed. The work was completed and everything works great. I would recommend Precision Garage Door to anyone,

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Fred & Terry Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kent City, MI 08/27/2026

To whom it may concern, Had to call on your service rep yesterday for some door repairs. Zack was the most informative and well explaining person I have ever spoken to. Told me everything he had to take care of and then took care of all the issues we had ,also very neat and had no mess. Very educated man i would request Zack for any problems i would have . Thank you for taking such great care of what we needed done .My complements to Zake GREAT JOB.

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: General Service

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 08/26/2026

Zack was on time, pleasant and patient. He listed to my goals and issues for the service call, noted some of my concerns were unjustified, and pointed out other issues that were not an imminent threat but could be in the near future. No work out of my original concerns was pressed, and options as to work scope carefully explained. Work was done quickly, and both garage doors now operate more smoothly and quietly. Well done, Zack!

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Cronin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 08/19/2026

First Class Service !!!!!

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Repair

Product: Springs

Lee Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Allendale, MI 08/14/2026

Tried a couple of garage door places. Your's had a real person promptly answer the phone. The sale was done right then! Your technician, Ryheem Stokes, kept in contact so we knew when he would arrive. He explained our door problem, told us what he was going to do, did it, and then told us what he did. He was efficient and courteous and answered our questions. Before he left he gave us a few maintenance tips that will help. A good experience. Thanks.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Repair

Product: Springs

Gwen Dykhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mitch was very informative, knowledgeable and kind. I very much appreciated his presentation and great interest in what he was offering. Unfortunately I have chosen to go with another company. We will definitely recommend your company in the future. Thank you so very much. Gwen Dykhouse

Mitch Fiewig

Location Lead: Mitch Fiewig

Service: New Doors

Nick Farr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Cathe Czarnecki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 07/28/2026

Three years ago, we needed emergency garage door repair. Precision came out immediately. We ended up purchasing a new door, as ours was over 45 years old. Precision came out immediately and gave us a quick fix until our new door could be ordered and installed. Got a nice looking door and installation for a very reasonable price in a few days from the initial order. Recently had an unusual squeak, called and got an appointment in less than 24 hours. Our service tech realigned the door, track and adjusted the springs. Works great. Thanks

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Scott Langejans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alto, MI 07/28/2026

Same day service from Tyler Kerry, which was awesome. Tyler was great! He made the options clear and did a great job prioritizing what needed to be done. He was very professional and a good guy. I will use Precision again in the future for any garage door work.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Larry Herzberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009