5.0 1 2 3 4 5 359 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Fred & Terry Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kent City, MI 08/27/2026

To whom it may concern, Had to call on your service rep yesterday for some door repairs. Zack was the most informative and well explaining person I have ever spoken to. Told me everything he had to take care of and then took care of all the issues we had ,also very neat and had no mess. Very educated man i would request Zack for any problems i would have . Thank you for taking such great care of what we needed done .My complements to Zake GREAT JOB.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: General Service

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 08/26/2026

Zack was on time, pleasant and patient. He listed to my goals and issues for the service call, noted some of my concerns were unjustified, and pointed out other issues that were not an imminent threat but could be in the near future. No work out of my original concerns was pressed, and options as to work scope carefully explained. Work was done quickly, and both garage doors now operate more smoothly and quietly. Well done, Zack!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Cronin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 08/19/2026

First Class Service !!!!!

Austin Bectel

technician: Austin Bectel

Service: Garage Door Repair

Product: Springs

Lee Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Allendale, MI 08/14/2026

Tried a couple of garage door places. Your's had a real person promptly answer the phone. The sale was done right then! Your technician, Ryheem Stokes, kept in contact so we knew when he would arrive. He explained our door problem, told us what he was going to do, did it, and then told us what he did. He was efficient and courteous and answered our questions. Before he left he gave us a few maintenance tips that will help. A good experience. Thanks.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Repair

Product: Springs

Gwen Dykhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mitch was very informative, knowledgeable and kind. I very much appreciated his presentation and great interest in what he was offering. Unfortunately I have chosen to go with another company. We will definitely recommend your company in the future. Thank you so very much. Gwen Dykhouse

Mitch Fiewig

General Manager: Mitch Fiewig

Service: New Doors

Nick Farr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Cathe C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 07/28/2026

Three years ago, we needed emergency garage door repair. Precision came out immediately. We ended up purchasing a new door, as ours was over 45 years old. Precision came out immediately and gave us a quick fix until our new door could be ordered and installed. Got a nice looking door and installation for a very reasonable price in a few days from the initial order. Recently had an unusual squeak, called and got an appointment in less than 24 hours. Our service tech realigned the door, track and adjusted the springs. Works great. Thanks

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Scott Langejans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alto, MI 07/28/2026

Same day service from Tyler Kerry, which was awesome. Tyler was great! He made the options clear and did a great job prioritizing what needed to be done. He was very professional and a good guy. I will use Precision again in the future for any garage door work.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Larry Herzberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Tom Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 07/16/2026

Fast service (Tyler was over within a few hours, and did a great job), however seemed like a lot to replace two springs and lubricate ($914, was not emergency, weekend, holiday, or after hours).

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Linda Jennette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 07/06/2026

Zach Ruiz was so helpful with installation of a new garage door opener. He fitted a piece onto my existing setup to make it safer. I did not arrange this ahead but he made it work. He called ahead to let me know he was on his way. he came the same day that I called- unexpected great service. I highly recommend Precision Garage Door service!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Mark Dulemba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our spring broke late in the afternoon and Tyler showed up the next morning. His work was excellent and first rate; he was very knowledgeable and knew what he was doing. Our door needed a lot more work than just a spring and Tyler finished in less than 2 hours. Overall a great experience and we will call again the next time we need garage door help :).

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Wendy Cors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have a 74 year old solid wood garage door that broke today at 10:00am. I had a service tech, Tyler Kerry, at our door at 2:45pm. Tyler assessed the problem, clearly explained all the options available, and provided us with estimates for each option. After making our choice Tyler fixed the door doing a thorough job. Excellent service and communication! We highly recommend Precision Garage door and are thankful for the superior job Tyler did for us!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Thomas James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 06/13/2026

Your service representative was GREAT!!! Thank you again for your service.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Terry Glass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 06/09/2026

Austin was professional and courteous. I felt confident in his work and information he shared. Lift master was our choice for garage door opener. Easy to set up appointment for a quick response.

Austin Bectel

technician: Austin Bectel

Service: Garage Door Opener Install

Product: Garage Door Opener

Beth Horne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 06/06/2026

Precision Garage Door installed a new garage door and opener back in 2019. Thank you Zack Ruiz for your assistance today on installing a new battery for me, lubricating the door rollers, and making sure everything was functioning properly with my garage door. Zack was very courteous and professional and took the time to explain everything he was doing! Precision Garage Door is a great company to work with and A+ on your communication with the customer!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: General Service

Les Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was prompt, very nice and respectful of my property. Great service and fair price. Would certainly recommend you to anyone.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Cables

Bill Kober

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 05/27/2026

Did not fix the problem and charged me almost $400 are you for real?

Response from Brandon Falone, President Business Owner

Hi Bill, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Repair

Barbara Vandertuuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/24/2026

Very professional, was able to come out on a weekend, and a job well done. thank you Jon, for your service

Service: Garage Door Repair

Product: Springs

David Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/23/2026

Problem solved by your courteous and professional technician Zack Ruiz. He answered all my questions, made the necessary repairs and gave me insight on what to expect when I replace my existing garage door. Please rest assured that when the time comes for replacement, Precision will be the company I call.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Broken Garage Door Spring Repair

John TenElshof

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/19/2026

I always use Precision for all my garage door work. They are professional and timely. They look out for the customer!

Jordan Houser

Field Manager: Jordan Houser

Service: General Service

Gary Harkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alto, MI 05/15/2026

Jordan Houser is very competent. He was having trouble at first because something about my garage door opener was wired in an unconventional way. Jordan persevered and figured it out. I'm very pleased that I have a numeric input device once again.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Remotes / Keypad

Jim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Repair

Paul Hermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/11/2026

Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Larry Galmish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jennifer Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Ann Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!

Connor Scane

technician: Connor Scane

Service: Broken Garage Door Spring Repair

Adam H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Steve Sorg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Mark Peevy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler Kerry was great to work with. Efficient, thorough, and informative.

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009