Garage Door Repair Reviews in Grand Rapids Area, MI (Updated June 2026)
Precision Garage Door of Grand Rapidshas received 343 reviews, averaging 4.96 Stars:
Grand Rapids, MI
Wyoming, MI
Did not fix the problem and charged me almost $400 are you for real?
- Bill Kober
Hello Bill, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Jenison, MI
Very professional, was able to come out on a weekend, and a job well done. thank you Jon, for your service
- Barbara Vandertuuk
Jenison, MI
Problem solved by your courteous and professional technician Zack Ruiz. He answered all my questions, made the necessary repairs and gave me insight on what to expect when I replace my existing garage door. Please rest assured that when the time comes for replacement, Precision will be the company I call.
- David Howard
Jenison, MI
I always use Precision for all my garage door work. They are professional and timely. They look out for the customer!
- John TenElshof
Alto, MI
Jordan Houser is very competent. He was having trouble at first because something about my garage door opener was wired in an unconventional way. Jordan persevered and figured it out. I'm very pleased that I have a numeric input device once again.
- Gary Harkins
Grand Rapids, MI
I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!
- Jim Miller
Jenison, MI
Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.
- Paul Hermann
Grand Rapids, MI
Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.
- Larry Galmish
Grand Rapids, MI
Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!
- Jennifer Brooks
Grand Rapids, MI
Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!
- Ann Bowman
Grand Rapids, MI
Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision
- Adam H
Grand Rapids, MI
Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.
- Steve Sorg
Service Provided:
Product:
Field Manager: Jordan Houser
Grand Rapids, MI
Tyler Kerry was great to work with. Efficient, thorough, and informative.
- Mark Peevy
Grand Rapids, MI
Best customer service and quality workmanship.
- Todd Jones
Lowell, MI
Jordan houser was great. Very informative and fixed the problem to my satisfaction.
- Caralyn Jamison
Ada, MI
Fantastic service, 4th time using them prompt, courteous and didn't try to upsell me
- Jason Smith
Grand Rapids, MI
Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!
- Carol O'Connor
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Product:
Field Manager: Jordan Houser
Rockford, MI
Jordan did an amazing job- clearly explained everything, helped with tech set up, on time, efficient! Thanks Jordan!
- Renee Defrang
Grand Rapids, MI
Great service and service people, but high prices.
- Dave Frede
Wyoming, MI
Friends recommended Precision when I needed a new garage door. They are a great company, very professional, courteous and efficient. If I have any problems whatsoever, they come out and fix it right away. Very pleased with the work and the service they provide.
- Shirley Vanderpol
Ada, MI
we had used Precision door about 6 months ago for new opener motor. called 9 a.m on 4/08/26, got call from service person, Austin in 10-15 min! he was only one working and was 45 min away and showed up in 40 min. he was extremely pleasant, evaluated the door problem, provided a reasonable quote. 30 min later he was done door was working great (cables had jumped from spools), provided some advice and off he went! we will be calling again in about 6 months for another opener motor on different door. Dont lose Austin!!! Your scheduling team was equally efficient, kind and thorough. Brad
- Bradley Clegg
Byron Center, MI
Jordan was super nice and put up with all of our interruptions and questions. He did a great job and we are happy with the results. If we had one complaint, it would be that the price ($1200) seemed really steep for just installing new springs. In fairness, we didn't get estimates from anyone else. We've used Precision in the past, and know they are a quality company, so we just went with them. Maybe next time we'll get other estimates. But we do recommend Precision if you're looking for a solid company with excellent service!
- Mary V
Grand Rapids, MI
Fast and friendly service
- Ben Bishop
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Product:
Field Manager: Jordan Houser
Lowell, MI
Flashing lights and weird chirping coming from the garage door opener. What do we do? Call Precision!! Austin was here within 24 hours, exactly at the time we requested, and fixed us up. We are repeat customers because Precision does a great job and it prevents us from going crazy trying to figure it out ourselves. Thank you!
- Cheryl Murphy
Grand Rapids, MI
On time, friendly and fixed my problem!
- Troy Redman
Grand Rapids, MI
I called on Saturday morning and was surprised that they would be able to provide service the same day. The service tech, Jesse, showed up in the early P.M., as promised. He was pleasant and competent and without knowing what the issue was, had the parts needed to repair the door on his service van. Took about 1½ . Door works great.
- Raymond Holt
Product:
Grand Rapids, MI
Great service from the company and Kaleb did a fantastic job installing my new garage door!
- Kathy Cochrane
Wyoming, MI
We have had you before for repairs on the garage door. Always good service and great customer care.
- Kevin Judy
Wyoming, MI
Everything went very smoothly. Jesse was friendly and did a great job fixing my garage door. He was fast and efficient which was grwatly appreciated. Price was good. The appointment process was simple. I highly recommend using them the next time you need anything done with yohr garage door. Thanks for the great service!
- Charles McLanis
Jordan was prompt, very nice and respectful of my property. Great service and fair price. Would certainly recommend you to anyone.
- Les Coleman