4.9 1 2 3 4 5 140 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI

Precision Garage Door

Same-day garage door repair in Grand Rapids, MI, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids, MI community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, MI, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids, MI homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids, MI

Serving Grand Rapids, MI

and surrounding communities

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What Customers are Saying

Summary based on the 121 most recent customer reviews

Customers consistently describe Precision Garage Door of Grand Rapids as a responsive, professional, and knowledgeable team that makes garage door repairs and installations easy to schedule and fast to complete. Reviewers frequently praise clear explanations, practical repair options, friendly technicians, and strong workmanship that leaves doors working properly and customers feeling confident in the service.

What Customers in Your Area Mention Most

Responsiveness (51) Customers repeatedly praise fast response times, same-day or next-day availability, and quick help for urgent garage door problems. Professionalism (47) Reviewers commonly describe the technicians as professional, courteous, respectful, and well run from first contact through completion. Communication (41) Customers value clear explanations, upfront options, progress updates, and easy-to-understand guidance about repairs and replacements. Speed (40) Many reviews highlight that work is completed quickly, often within an hour or on the same visit, without sacrificing quality. Friendliness (38) Technicians are often described as friendly, nice, pleasant, personable, and easy to work with. Expertise (35) Reviewers consistently note that staff are knowledgeable, thorough, and able to diagnose problems accurately and explain solutions well. Workmanship (30) Customers praise excellent repair and installation work, including doors that operate better, look great, and are fixed thoroughly the first time. Reliability (25) Customers frequently mention on-time arrivals, keeping appointments, and dependable service they feel comfortable using again. Value (15) Several reviewers mention fair or reasonable pricing, useful options at different price points, and service they felt was worth the investment.

Recent Reviews from Grand Rapids, MI

William Goodson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Raheem did a great job.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Opener Install

Jim Kozloski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision to have the bottom seals replaced on my two 9 foot doors. When I called I specified that they were Wayne Dalton doors. The work was scheduled for the next day, Tuesday, sometime between 2 and 6. Tech called and showed up at 3. After looking over the work I was informed he didn't have the correct part, it was being picked up that day and he could come back tomorrow and do the work. I couldn't that day so we set it up for Thursday morning, no time specified, and he would call before coming. I then got a call Thursday morning from the office saying that we needed to scheduled the work. I informed them of what the tech had said and they said he shouldn't have told me that because he was to do other work in Kalamazoo, that they were very busy and some other work had been double booked. I then cancelled. "Precision Garage Doors, Garage Doors Done Right.", just not right now.

Response from Brandon Falone, President Business Owner

Hi Jim, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Kate Vance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had Precision Garage Door Service replace an opener for me about a year ago. When my other door needed attention, I called them again, and I'm glad I did. It was easy making the appointment, and they were there the same day. Tyler Kerry was exceptionally helpful and polite. He offered me three choices for the repair, which I really appreciated. Tyler was nice, knowledgeable and efficient. He fixed the door within an hour or so. I would highly recommend Precision Garage Door Service, and I hope you're lucky enough to get Tyler as your technician. Based on my experience, I'm sure the other techs are just as good. It's obvious it's a well run organization, which starts with the owner and manager, and trickles down to all employees.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Greg Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler, our technician, was on time, knowledgeable and answered all of our questions. We ended up needing a new garage door motor so he gave us our options and let us choose what was best for our budget with no pressure. Highly recommend!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Diane Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler was very knowledgeable, professional and easy to engage with. He explained the problem and explained what was needed. The work was completed and everything works great. I would recommend Precision Garage Door to anyone,

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Gwen Dykhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mitch was very informative, knowledgeable and kind. I very much appreciated his presentation and great interest in what he was offering. Unfortunately I have chosen to go with another company. We will definitely recommend your company in the future. Thank you so very much. Gwen Dykhouse

Mitch Fiewig

General Manager: Mitch Fiewig

Service: New Doors

Nick Farr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Larry Herzberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Mark Dulemba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our spring broke late in the afternoon and Tyler showed up the next morning. His work was excellent and first rate; he was very knowledgeable and knew what he was doing. Our door needed a lot more work than just a spring and Tyler finished in less than 2 hours. Overall a great experience and we will call again the next time we need garage door help :).

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Wendy Cors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have a 74 year old solid wood garage door that broke today at 10:00am. I had a service tech, Tyler Kerry, at our door at 2:45pm. Tyler assessed the problem, clearly explained all the options available, and provided us with estimates for each option. After making our choice Tyler fixed the door doing a thorough job. Excellent service and communication! We highly recommend Precision Garage door and are thankful for the superior job Tyler did for us!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Les Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was prompt, very nice and respectful of my property. Great service and fair price. Would certainly recommend you to anyone.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Cables

Jim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Repair

Larry Galmish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jennifer Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Ann Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!

Connor Scane

technician: Connor Scane

Service: Broken Garage Door Spring Repair

Adam H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Steve Sorg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Mark Peevy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler Kerry was great to work with. Efficient, thorough, and informative.

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Todd Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Best customer service and quality workmanship.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Carol O'Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Dave Frede

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and service people, but high prices.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Springs

Ben Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Garage Door Opener

Troy Redman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

On time, friendly and fixed my problem!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Raymond Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called on Saturday morning and was surprised that they would be able to provide service the same day. The service tech, Jesse, showed up in the early P.M., as promised. He was pleasant and competent and without knowing what the issue was, had the parts needed to repair the door on his service van. Took about 1½ . Door works great.

Service: Broken Garage Door Spring Repair

Product: Rollers

Kathy Cochrane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service from the company and Kaleb did a fantastic job installing my new garage door!

Kaleb Siebert

Installer: Kaleb Siebert

Service: Install Garage Doors

Product: Garage Doors

Richard Mulligan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Steven was our installation technician and he did a good job. He arrived on time, worked diligently and finished when he said he would. No problems, no issues! Thank you!

Service: Install Garage Doors

Product: Garage Doors

Ron Warner

Google 1 2 3 4 5

Jordan was great. Walked me thru options from repair to replacement . Excellent communication from the company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deborah Thompson

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Mark Breen

Facebook 1 2 3 4 5

My garage buckled in today, and Precision was right there within an hour to assist me in getting the door closed for security. The door is a loss, but they provided me on the spot financing to allow me to get a new install scheduled and afford me time to pay it back. Amazing company !

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

David Rodgers

Google 1 2 3 4 5

Tyler came on short notice and adjusted our door after some concrete leveling that impacted our door. Resolved the issue quickly and professionally.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009