5.0 1 2 3 4 5 135 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 2

Precision Garage Door

Same-day garage door repair in Grand Rapids, MI, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids, MI community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, MI, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids, MI homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids, MI

Serving Grand Rapids, MI

and surrounding communities

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What Customers are Saying

Summary based on the 116 most recent customer reviews

Customers in Grand Rapids consistently describe Precision Garage Door of Grand Rapids as prompt, professional, and easy to work with. Reviews highlight technicians who arrive on time, explain options clearly, and complete repairs or installations efficiently. Many customers also praise the team’s friendly service, quality workmanship, and dependable results, with several noting strong communication and good overall value.

What Customers in Your Area Mention Most

Professionalism (39) Reviews consistently describe technicians as professional, courteous, respectful, and pleasant to work with, often noting a calm and polished service experience. Friendliness (38) Technicians are frequently described as friendly, nice, personable, and pleasant, which customers see as a major part of the experience. Speed (35) Many reviews emphasize that repairs and installations are completed quickly, often in under an hour or within a short same-day visit. Expertise (34) Reviewers repeatedly mention knowledgeable technicians who diagnose issues accurately, explain solutions well, and handle both simple and more complex garage door problems with confidence. Communication (31) Customers value clear explanations, upfront options, helpful updates, and technicians who walk them through the repair or installation process in understandable terms. Responsiveness (29) Customers repeatedly praise fast response times, including same-day service, quick callbacks, short arrival windows, and help provided within hours or the next day. Service (28) Many reviews highlight strong overall service, including helpful staff, attentive problem-solving, clean work, and technicians who go above and beyond to finish the job well. Workmanship (26) Customers praise the quality of the repairs and installations, often saying the work is thorough, first-rate, and leaves the door working properly or like new. Value (6) Some customers specifically mention fair or reasonable pricing, worthwhile estimates, and service that felt like a good deal for the work performed.

Recent Reviews from Grand Rapids, MI

Eric Williams

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Adam Geller

Google 1 2 3 4 5

Jordan was fast and effective

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Hall

Google 1 2 3 4 5

Came on a Friday afternoon and got my garage door running again very quickly. My tech, Jeremy was great!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rob Schaefer

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Greg Newton

Google 1 2 3 4 5

Great job installing my new door with all new parts and weather seal.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Kathy Wilcox

Google 1 2 3 4 5

Trevor was great! He explained everything that he was doing and he listened to me. He did a great job.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Chad Balon

Facebook 1 2 3 4 5

Called after hours on Monday and they were able to get me on the schedule first thing Tuesday morning. Austin arrived during the timeframe promised and quickly identified the solution - giving us 3 repair options, which I appreciated. He was thorough and explained all of his work. Did an outstanding job and I would not hesitate to call them again. Thanks for the excellent customer service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kayne Ferrier

Google 1 2 3 4 5

Jordan was so pleasant, polite, and knowledgeable. He assessed the problem,offered solution options, then once I chose one, went right to work. I am quite satisfied.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Hardy

Google 1 2 3 4 5

Jeremy actually arrived early, but not before confirming it was OK, by calling. He was very friendly and professional. He examined the issues with our garage door and made various recommendations. I also inquired about a new opener and he set up 4 different quotes for us on the spot. He explained the good and bad with each quote and opener. We are very confident in our decision due to his openness in regards to the products. He then quickly performed the repair and install of a new garage door opener. We are very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jak Mercer

Google 1 2 3 4 5

Jeremy was fantastic in revitalizing my antiquated garage door. Prompt, friendly and most importantly; quality work. Would recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aaron Caccamo

Google 1 2 3 4 5

Tyler did an amazing job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Green

Google 1 2 3 4 5

Super responsive and reasonably priced repair when my whole door came crashing down. Came out within a few hours, made the repairs and even did some needed maintenance so the door works better than before.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lonnie Walton

Google 1 2 3 4 5

Austin was on time and he did a great job nice and friendly also

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Taylor

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Katherine Onan

Google 1 2 3 4 5

Jeremy is a great technician. Very friendly and personable. He is knowledgeable about the equipment he is repairing as well as the equipment used by the company. Thanks for a great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kevin Dobreff

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

James King

Google 1 2 3 4 5

Our garage door spring decided to break on a holiday weekend Sunday. Both cars trapped in the garage! I called Precision and the call was immediately picked up by Charlla (sp.) who was super understanding and very efficiently collected all the needed information. Connor called about an hour later to tell us he was on his way. He immediately went to work and within about an hour we were back in business! Very impressed with Precision's operation from beginning to end. We could even follow a link to see where Connor was before he got here, how far away in minutes and miles! Connor was super, well dressed, clean, articulate and knew exactly what he was doing from beginning to end! Glad I made the call I did! Would do it again anytime!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Graham

Google 1 2 3 4 5

Quick response, friendly and knowledgeable technician. Work done in 45 minutes Highly recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Fouts

Google 1 2 3 4 5

Easy to setup an appointment, Jordan was right on time and finished the job in an hour. Friendly, prompt, recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Shari Watanabe

Google 1 2 3 4 5

Jordan Houser was very professional and completed the repair of my garage door quickly. Plus he explained everything to me in terms I could understand. He is a great technician that Precision Door is lucky to have on staff. Thank you for a job well done!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonnie Zamarripa

Google 1 2 3 4 5

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Barb Grinwis

Google 1 2 3 4 5

Jordan came to fix a non working opener. He went above and beyond. The opener was very old and non functional. He replaced it, reprogrammed it, adjusted and lubricated the door as well as bringing the panel down to my eye level. Thanks for a job well done in a speedy manner. I also wanted to say, thank you for the photo of Jordan sent before he arrived - sure did appreciate that!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Inhulsen

Google 1 2 3 4 5

Very happy with the service from Connor Scane and the Precision Door team. They communicated expectations, were very prompt, and Connor could not have been nicer. Will call again and refer others!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christopher Daniell

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Deb Grow

Facebook 1 2 3 4 5

Kyle was wonderful ,explained everything. He was exactly on time, worked quickly and was very pleasant. Great experience

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steven Hillstead

Google 1 2 3 4 5

Jeremy Parish was exceptional in the performance of his Technician/Customer Service responsibilities. He clearly explained the options for service, repair and replacement of our garage door. Jeremy performed a thorough inspection of all the garage door assembly, which revealed the excessive wear of bearings, tracks and cables. Jeremy demonstrated a great depth of knowledge, as he explained the safety related and other repairs needed, of not only the spring, but also of the related garage door parts and accessories needing replacement. Thank you, Jeremy, for excellency of Technician and Customer Service. Sarah and I are looking forward to our new garage doors.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lynn Vickery

Google 1 2 3 4 5

Professional, knowledgeable, and very quick repair of multiple parts of our garage door. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aleta Katonak

Google 1 2 3 4 5

Timely matter to arrive for emergency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Paul Bongiovanni

Google 1 2 3 4 5

Great. Quick arrival and quick fix. Very impressive

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Frank Wilcox

Google 1 2 3 4 5

Our garage door spring broke on Saturday May 3, I googled repair places for the door. I called Precision Garage door of West Michigan, first I asked if there was a extra fee for coming out to repair on Sunday and was told no, they also give veterans a discount, made an appointment for Sunday at 2pm and Connor showed up a little early, he explained what was needed and gave me a quote to repair the door. We approved the repair and he got the job done, he asked me to come out and check it out and I reviewed his work, items that were quoted were replaced and the door worked fine. I would give Connor and Precision a 10 out of 10 great job and price. Thank you for taking care of us today Frank Wilcox

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009