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Read what people are saying
about Precision Garage Door in:

Grand Rapids, MI

Precision Garage Door of West Michigan
has received 114 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Prompt and efficient service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Judd was great! Got everything figured out and up and running quickly. Solved a couple other issues as well.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James showed up early and was very friendly and professional. He took the time to thoroughly look over my door and gave me the best deal which I appreciated being a stay at home single mom. Would definitely recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Did the job. Extremely expensive.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan Houser did an excellent job!! Prompt. Informative. Helpful. Work driven.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My garage door stopped working so I called Precision and they had availability to send a tech out same day or offered availability pretty much everyday of the week. They were prompt and informative. My tech, James, was very helpful, informative and professional. I will be calling them for any of my future needs and would recommend them!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I couldnt have asked for a better response time from James B in regards to our garage door issue this cold morning ! In addition he presented options for the work to be completed. He then was prompt and thorough with the work . Pleased with the results and will call again if ever needed

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Had a great experience with Jeremy this afternoon. He was very professional and was able to help us out with our less than 3 year old broken spring! We purchased a nice Clopay door but it was outfitted with inferior hardware (especially the springs) and noisy plastic wheels. Thanks to Jeremy, we know have a much better spring(s) and nice quiet urethane wheels with sealed bearings and better steel axles. We should have stuck with Precision for the replacement and have learned our lesson. Precision Garage Door for life!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Made appointment through website. (Easy & Simple) show up same day. Tech James B. Shown up, write estimates, and have top quality parts only. Changed out Springs balance all, so fast. Inspect all and did well.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Judd was outstanding!!! Thanks for the great work !!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James Bristol arrived on time and cheerfully and professionally repaired our broken garage door. He replaced springs, bearings and cables. Work was completed within an hour and the door works like new. Very pleased. Friendly service on phone and in person.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My sales/tech guy is Jeremy P. His service is awesome! Days after I bought a new garage door, my old door(spring) broke. Jeremy came right over and with a temporary fix until the new door came in. I highly recommend Precision to everyone & ask for Jeremy.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Our detached garage is older than our grandparents. Ben gave it a brand new life with some amazing garage doors. Ben also explained how all of it worked in a patient and professional manner. Cannot recommend Precision Garage more highly!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Jordan was very engaging, while professional. He diagnosed and fixed the problem quickly and efficiently. This was a great first experience with Precision.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

They got me right in and had my garage door repaired in under an hour. Jordan was knowledgeable, friendly and fast.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Quick and efficient, fair pricing.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
New Doors

Review:

I had the pleasure of having, James as my garage door Tech very knowledgeable guy did a outstanding job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Arriving home from shopping, we no sooner got into the house with groceries when we heard a large bang from the garage. Turned out to be a broken spring. We sceduled an appointment online for same day service. Judd showed up about two hours later and he was great. He evaluated all moving parts, gave us three levels of quotes and then proceeded to fix everything. He was done in less than an hour and we have a fully functional garage door again with two springs instead of one, new rollers, new cables, new bearings and cable drums. This was needed after 22 yrs. of no service ever having been done on this door. Thank you for such prompt service!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy with Precision was great! He explained everything thoroughly, repaired quickly and was nice and helpful. Thanks Jeremy and Precision for doing a great job! You saved my weekend!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Life is expensive. Quality is expensive. But, James of Precision Garage Door provided prompt, QUALITY service! My 57-year-old garage door presented him with lots of challenges. But, he met each one in a skilled, professional manner, confident he would solve the problem. He did. Thank you.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

Scheduled an appt Sunday for Monday and James was here 1st thing Monday. Great communication through the whole process. Highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I needed help quickly. They got me an appointment right away and the service was great. Jeremy explained everything and was fast and good.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

AVOID THESE PEOPLE LIKE THE PLAGUE, I needed a tech to get into my garage which was stuck closed, they got in through a side window which was fine and expected but they left all the glass and wood debris from it on the ground, didn't even bother cleaning that up. On top of that, they overcharged double typical rates for a new basic opener AND they programmed the door to open too far causing the tension cable to pop off and the door fell off the track in 3 different spots, an absolute pain!

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A Response from: Owner

Hello Craig, we're truly sorry to hear about your negative experience. This is not the level of service we aim to provide. We appreciate your feedback and will address these issues with our team to ensure they are rectified. Thank you for bringing this to our attention.

Service Provided:
General Service

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