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Read what people are saying
about Precision Garage Door

Precision Garage Door of Mid Michigan
has received 224 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
1 2 3 4 5
Date: 06/11/2024
New Doors
Lansing, MI
Review:

Precision was able to come out less than 24 hours after I called with a problem. Unfortunately, we ended up needing a new door. But Steve helped me pick the best options. The process was quick and painless. Anthony installed my garage door and it looks amazing! He communicated throughout the process and left the workspace spic and span!! We are very happy with our experience with Precision.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Steve Wells Service Provided:
New Doors

Field Manager: Steve Wells
1 2 3 4 5
Date: 06/10/2024
New Doors
Holt, MI
Review:

I am happy with the work that was done. They didn't try to rush the job which is great because that leads to better craftsmanship. The technician was knowledgeable and made sure I was happy before he left. Thank you!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Terrance Smith Service Provided:
New Doors

Installer: Terrance Smith
Review:

Jessy was knowledgeable, explained everything so well, and incredibly helpful! He was super fast too! Very pleased and would highly recommend!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
Review:

Daniel is awesome! We had a spring break on a Saturday night. Went online and scheduled a Sunday morning appointment. Daniel showed up on time, gave various options to fix and was done in a very timely fashion.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Daniel Mendoza Service Provided:
General Service

Technician: Daniel Mendoza
1 2 3 4 5
Date: 05/31/2024
New Doors
Holt, MI
Review:

Daniel was great! Asked if I was available so him to arrive early and did so. He made sure to go over each item for the doors and answered all my questions. Very knowledgeable and obviously experienced at his craft.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Terrance Smith Service Provided:
New Doors

Installer: Terrance Smith
Review:

Denial Medosa is a wonderful person. He explain everything tome. I just try to go through the estimate to try to understand everything he explained to me. I am not sure if I understand all. So it will take a little longer time to read through the proposal and understand everything. I just need little time.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Daniel Mendoza Service Provided:
New Doors

Technician: Daniel Mendoza
Review:

Great job. Home office got the door color wrong but offered a discount for the error. Steve Franklin did the install and he was fantastic. Quick, thorough and walked me through maintenance. Great job.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
1 2 3 4 5
Date: 05/21/2024
New Doors
Review:

Precision Garage Door - Received same day service for an issue. The service technicians identified the issue quickly and were able to resolve. Steve W and Daniel M provided excellent service! It was a great customer experience!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jessy Metzmaker Service Provided:
New Doors

Technician: Jessy Metzmaker
Review:

Jessy Metzmaker came out today to service our garage door as it was not working properly. He did a great job in a timely manner and he was courteous and professional. I wouldn't hesitate to call Precision Grage Door of Mid Michigan again.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
Review:

I had them come out to fix a broken spring. Dan the tech told me he had to check with his boss to see if he could even do it, then told me I would have to remover drywall above and at the sides so he could do it. I had MT doors a local experienced one man shop come out. He was done in a half hour, no drywall removed, no hassles, very good pricing.

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A Response from: Brandon Falone, President

Hi Mark, thank you for sharing your experience. We apologize for any inconvenience you may have experienced. Your feedback is important to us as we strive to improve our services. We will address this issue with our team to ensure a better customer experience in the future. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Daniel Duvall Service Provided:
General Service

Technician: Daniel Duvall
Review:

A little bit of a mystery with this repair as this unit was fixed in 2022 but, today different parts were noted? . However, the technician was very professional and addressed my issues in a very timely manner. I will definitely call again if I need to , great service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Daniel Duvall Service Provided:
General Service

Technician: Daniel Duvall
Review:

Jessy was very efficient and professional! I was well satisfied with the work performed!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
Review:

Quick response, gave multiple repair and pricing options, No pressure, repairs were made in a timely manner.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Daniel Duvall Service Provided:
General Service

Technician: Daniel Duvall
Review:

Daniel Mendoza was extremely helpful in fixing broken springs on our garage door. He was prompt and very respectful. He took the time to explain the issues and was very efficient when fixing the springs. We hope to have see him again if we are in of service on our Garage.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Good quality work.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Steve Wells Service Provided:
General Service

Field Manager: Steve Wells
Review:

Steve did a great job fixing our garage door and took very little time.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Steve Wells Service Provided:
General Service

Field Manager: Steve Wells
1 2 3 4 5
Date: 05/02/2024
New Doors
Mason, MI
Review:

I was very impressed with Precisions rapid response to my garage door needs, the technicians were very cordial and explained things thoroughly. I did find about 15 pieces of hardware on the floor after they left , but think I found them all so my tires will be fine. Thank you so much.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 05/01/2024
General Service
Review:

Eric was very professional and personable, did a fantastic job very efficiently and would recommend him highly, he explained everything to detail and the whole process was as delightful and experience could be with having your garage door fixed!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Eric Hathaway Service Provided:
General Service

Technician: Eric Hathaway
Review:

Jessy is a knowledgeable and efficient technician. I appreciate his prompt response to my garage door repairs.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
Review:

Tech Steve Wells was phenomenal, personable, and the very knowledgeable and put me at ease. My garage door was diagnosed just as he said. He gave me options to choose from. That's why I only do business with Precision Door!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Steve Wells Service Provided:
General Service

Field Manager: Steve Wells
Review:

Steve and Daniel were amazing. They were on time and professional. I was given multiple options and they set everything up and walked me through all the steps to connect the WiFi and app. I would recommend them to anyone who needs a garage door opener installed/replaced. Done in just about an hour. Very pleased!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Steve Wells Service Provided:
General Service

Field Manager: Steve Wells
1 2 3 4 5
Date: 04/24/2024
General Service
Review:

Everything went well

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 04/22/2024
General Service
Review:

Service and price were great

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The technicians were very polite, professional, and fixed the issue of my beam tripping due to a loose connection. They also offered some additional repairs that could be done to improve my door performance (which I declined) but they saved the quote in case I needed it in the future. I will definitely use this team again, they were great.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
Review:

My garage door engine burned out, Daniel came out and changed it quickly. He discussed all available options with me. Very helpful and efficient!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Daniel Duvall Service Provided:
General Service

Technician: Daniel Duvall
1 2 3 4 5
Date: 04/20/2024
New Doors
Mason, MI
Review:

Had a great first experience with Steve and Daniel who came out to give me a quote. They listened to my needs and gave me many options without going away from my original needs.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Steve Wells Service Provided:
New Doors

Field Manager: Steve Wells
Review:

Booked an appt online very easily around 9 am and Steve Wells and Daniel M. arrived a few hours later. I received a text and call with the expected arrival time. They were both very friendly and gave us 3 repair options. They were able to fix our garage door very quickly and explained what they did. It was more $ than I was expecting however I do not have anything to compare it to, since this is our first home. They did change the springs, cables and rollers. We wanted to choose a local company and we're happy with the service.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Steve Wells Service Provided:
General Service

Field Manager: Steve Wells
1 2 3 4 5
Date: 04/17/2024
General Service
Review:

Great customer service and really impressed with their work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jessy Metzmaker Service Provided:
General Service

Technician: Jessy Metzmaker
1 2 3 4 5
Date: 04/12/2024
New Doors
Lansing, MI
Review:

I called and had a salesman come out within two hours of calling. I was able to order a new door and opener easily. Cesar Velasquez did an amazing job installing the door. He took time to teach me everything I needed to know about the door and how to maintain it. He also cleaned everything up. No trash was left behind.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Cesar Velasquez Service Provided:
New Doors

Installer: Cesar Velasquez
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Greater Lansing (517) 209-0593
Jackson & Lenawee Counties (517) 209-0616
Eaton County (517) 209-0447
Clinton & Shiawassee Counties (989) 203-2179
Calhoun & Branch Counties (989) 203-2201
Precision Garage Door of Mid Michigan
office: (517) 376-4595
6250 S Cedar St
#1B

Lansing, MI 48911
Precision Garage Door Service of Jackson
Office: (517) 225-3269
149 E Michigan Ave
Jackson, MI 49201