5.0 1 2 3 4 5 366 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 2

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 329 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews repeatedly praise same-day and emergency response, clear explanations of repair options, friendly technicians, and high-quality repairs and installations that leave doors working smoothly. Many customers also note strong communication throughout the appointment process and say they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (122) Customers frequently praise the company's quick response, including same-day, next-day, weekend, and emergency service availability. Communication (108) Reviewers consistently mention clear explanations, helpful updates, arrival calls, and straightforward walkthroughs of repair options and completed work. Professionalism (104) Customers describe technicians as professional, courteous, respectful, honest, and well prepared throughout the service visit. Speed (97) Many reviews emphasize fast diagnosis, quick repairs, and efficient installations that are completed in a short time. Expertise (86) Technicians are often praised for being knowledgeable, thorough, able to diagnose issues quickly, and confident in explaining what needs to be done. Friendliness (84) Customers repeatedly note friendly, pleasant, personable technicians and a generally easy, comfortable experience. Service (71) Reviews highlight strong customer care, with staff described as helpful, attentive, accommodating, and willing to go above and beyond. Workmanship (63) Customers commonly praise the quality of repairs and installations, noting that doors operate better, quieter, smoother, and like new after service. Value (21) A smaller but recurring group of reviews says pricing was fair, reasonable, or worthwhile for the level of service provided.

Recent Reviews from Grand Rapids, MI

Paul Hermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/11/2026

Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Larry Galmish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jennifer Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Ann Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!

Connor Scane

technician: Connor Scane

Service: Broken Garage Door Spring Repair

Adam H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Steve Sorg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Mark Peevy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler Kerry was great to work with. Efficient, thorough, and informative.

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Todd Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Best customer service and quality workmanship.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Caralyn Jamison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 04/22/2026

Jordan houser was great. Very informative and fixed the problem to my satisfaction.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Jason Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ada, MI 04/20/2026

Fantastic service, 4th time using them prompt, courteous and didn't try to upsell me

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Carol O'Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Renee Defrang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 04/17/2026

Jordan did an amazing job- clearly explained everything, helped with tech set up, on time, efficient! Thanks Jordan!

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Garage Doors

Dave Frede

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and service people, but high prices.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Springs

Shirley Vanderpol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 04/16/2026

Friends recommended Precision when I needed a new garage door. They are a great company, very professional, courteous and efficient. If I have any problems whatsoever, they come out and fix it right away. Very pleased with the work and the service they provide.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Repair

Bradley Clegg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ada, MI 04/09/2026

we had used Precision door about 6 months ago for new opener motor. called 9 a.m on 4/08/26, got call from service person, Austin in 10-15 min! he was only one working and was 45 min away and showed up in 40 min. he was extremely pleasant, evaluated the door problem, provided a reasonable quote. 30 min later he was done door was working great (cables had jumped from spools), provided some advice and off he went! we will be calling again in about 6 months for another opener motor on different door. Dont lose Austin!!! Your scheduling team was equally efficient, kind and thorough. Brad

Austin Bectel

technician: Austin Bectel

Service: Garage Door Repair

Mary Vanfleet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was super nice and put up with all of our interruptions and questions. He did a great job and we are happy with the results. If we had one complaint, it would be that the price ($1200) seemed really steep for just installing new springs. In fairness, we didn't get estimates from anyone else. We've used Precision in the past, and know they are a quality company, so we just went with them. Maybe next time we'll get other estimates. But we do recommend Precision if you're looking for a solid company with excellent service!

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Springs

Ben Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Garage Door Opener

Cheryl Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 03/30/2026

Flashing lights and weird chirping coming from the garage door opener. What do we do? Call Precision!! Austin was here within 24 hours, exactly at the time we requested, and fixed us up. We are repeat customers because Precision does a great job and it prevents us from going crazy trying to figure it out ourselves. Thank you!

Austin Bectel

technician: Austin Bectel

Service: Garage Door Opener Repair

Troy Redman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

On time, friendly and fixed my problem!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Raymond Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called on Saturday morning and was surprised that they would be able to provide service the same day. The service tech, Jesse, showed up in the early P.M., as promised. He was pleasant and competent and without knowing what the issue was, had the parts needed to repair the door on his service van. Took about 1½ . Door works great.

Service: Broken Garage Door Spring Repair

Product: Rollers

Kathy Cochrane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service from the company and Kaleb did a fantastic job installing my new garage door!

Kaleb Siebert

Installer: Kaleb Siebert

Service: Install Garage Doors

Product: Garage Doors

Kevin Judy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 02/24/2026

We have had you before for repairs on the garage door. Always good service and great customer care.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Charles McLanis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 02/24/2026

Everything went very smoothly. Jesse was friendly and did a great job fixing my garage door. He was fast and efficient which was grwatly appreciated. Price was good. The appointment process was simple. I highly recommend using them the next time you need anything done with yohr garage door. Thanks for the great service!

Service: Garage Door Opener Repair

Richard Mulligan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Steven was our installation technician and he did a good job. He arrived on time, worked diligently and finished when he said he would. No problems, no issues! Thank you!

Service: Install Garage Doors

Product: Garage Doors

Sharon Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was here exactly on time. He was very knowledgeable, efficient and very pleasant. He gave me all my options with very clear information about each one so that I could make an informed decision. It was a pleasure having him take care of the issue with my garage door. Thank you, Jordan!

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Ron Warner

Google 1 2 3 4 5

Jordan was great. Walked me thru options from repair to replacement . Excellent communication from the company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jodie Blake

Google 1 2 3 4 5
Jenison, MI 10/25/2025

Knowledgeable and professional. Explained everything in very understandable way to allow for informed decision making. Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deborah Thompson

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Tim Bauer

Google 1 2 3 4 5

Our technician was extremely knowledgeable, thorough and friendly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Marcus Campbell

Google 1 2 3 4 5
Ada, MI 10/21/2025

Tyler did a great job. Thank you.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009