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Garage Door Repair Reviews in Grand Rapids Area, MI (Page 3)

Precision Garage Door of Grand Rapids
has received 345 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Stephan Sinko was the technician. He and his helper were on time, efficient, and skilled. They were friendly, and cleaned up properly. They removed the old garage door, and installed new tracks, hangers, springs and door in under two hours. Precision Door is my go-to company.

- Rick Gossett

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Trevor was on time, extremely professional, and educated me on the entirety of my garage door. Could not recommend enough.

- Bret Payment

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Trevor did a great job. Installed a new opener today. Explained everything replaced bad wiring. Gave me 3 options for an opener. Took his time and did a thorough job checking everything. This is a good company.

- Robert Ringenberg

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 09/02/2025
General Service
Ada, MI
Review:

Austin B. did a great job! Gave me 40min heads-up call prior to arriving in the agreed upon 2hr window. Provided a range of estimates on new openers to let me decide what's right for my needs. He showed me the basics of operating and programming the system. Very professional and replaced my opener in roughly an hour. Would call them again without hesitation.

- James Tallman

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Within 3 hours of my call to schedule a service call for a defective garage door operator Connor Scane arrived at our home, surveyed the equipment and installed a new unit. Did I forget to mention this happened on a Sunday? I wasn't expecting such a timely and professional response. If you need your garage door serviced give Precision a call. You'll be glad you did.

- Michael Holcomb

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Connor was the technician, he arrived early and was friendly, knowledgeable and able to fix our door quickly! He did a great job!

- Steven Mcpharlin

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My garage door broke at 8pm in the evening essentially trapping me in my garage. The emergency release would not work, so I knew it was a cable or something. I was able to go online and schedule an appointment with Precision Door for the next morning, evening choosing a time frame for the appointment. I got a notification about the visit ahead of time with a photo of my technician. He arrived on time and offered 3 different prices. The work was completed in under 2 hours. Great service and I highly recommend!!

- Kathleen Soderstrom

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Called after hours on Monday and they were able to get me on the schedule first thing Tuesday morning. Austin arrived during the timeframe promised and quickly identified the solution - giving us 3 repair options, which I appreciated. He was thorough and explained all of his work. Did an outstanding job and I would not hesitate to call them again. Thanks for the excellent customer service!

- Chad Balon

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/19/2025
New Doors
Wyoming, MI
Review:

- Dalton Quist

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

Had a great experience over the weekend with Precision Garage Door. Jeremy came out in a Saturday after I had an issue with the emergency cord getting caught in my vehicle. He inspected it and pointed out a few things that would improve the safety and longevity of the door - and even made sure we were using the correct lubricant for the springs and other moving parts. We moved forward with his recommendation and the work was completed right then. Big thanks for easing our minds with the issues and fixing what needed to be done.

- Kate Kocienski

Service Provided:
General Service

Review:

Tyler was great! Professional, clean, and efficient.

- Sarah Williams

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan was so pleasant, polite, and knowledgeable. He assessed the problem,offered solution options, then once I chose one, went right to work. I am quite satisfied.

- Kayne Ferrier

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy Parish It was very responsive. Gave us three different options for level of repair And worked quickly to get the door open so we could get our cars out of the garage

- Bruce Krouskop

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy actually arrived early, but not before confirming it was OK, by calling. He was very friendly and professional. He examined the issues with our garage door and made various recommendations. I also inquired about a new opener and he set up 4 different quotes for us on the spot. He explained the good and bad with each quote and opener. We are very confident in our decision due to his openness in regards to the products. He then quickly performed the repair and install of a new garage door opener. We are very pleased.

- Todd Hardy

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Fast, competent and a reasonable price for work done. I would recommend.

- Keith Willitts

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was fantastic in revitalizing my antiquated garage door. Prompt, friendly and most importantly; quality work. Would recommend.

- Jak Mercer

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

These guys did great, they got here early and fixed the problem

- Del Waterhouse

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Justin and his helper did a great job replacing the opening mechanism on our garage door. It wasn't cheap (what is these days) but it was a builder-grade door and all the parts had to be replaced.

- Allen Bean

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision Garage Door Sent Austin Bectel for service garage door not opening Austin looked at the door and discovered a wire chewed causing door not to open. He repaired the wires and realigned the electric eyes . Door works great! Very efficient, knows product and was quick to find out what was wrong with door not opening. Thank you Austin for doing a great job!

- Bonnie Vandermark

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

We ran into garage door trouble on a weekend. Easy to schedule appointment and communication with technician was quick and easy. Connor came out and took care of everything quickly. He was super nice, knowledgeable and got our garage working quickly and at a fair price!

- Lori Coon

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tyler did an amazing job!

- Aaron Caccamo

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy came out to service my garage door and went above and beyond in every way. He walked me through multiple options, explained all the price points clearly, and took the time to teach me how to properly maintain my door to extend its life. His professionalism and knowledge made the whole process smooth and informative. And if that wasnt enoughhe even helped my neighbor who came over mid-appointment with a question about her garage door! Jeremy didnt hesitate to assist, and that speaks volumes about his character and dedication. He did an outstanding job, and Ill always recommend this company!

- Cassie Kawka-Vlahos

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Super responsive and reasonably priced repair when my whole door came crashing down. Came out within a few hours, made the repairs and even did some needed maintenance so the door works better than before.

- David Green

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Austin was on time and he did a great job nice and friendly also

- Lonnie Walton

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our tech, Austin Bectel, did a great job with his service call! He assessed the problem, gave us options on how to fix it and did a good job explaining the options, different prices, availability, etc. He showed up right on schedule and worked quickly to get the job done. Thanks Austin!

- Nick Prior

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Michael Taylor

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Very professional and answered all ofnour questions. We love the color and how quiet the new door is. They didn't take very long to install the door and cleaned everything up before they left. Couldn't be happier.

- Tim O'Hearn

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy is a great technician. Very friendly and personable. He is knowledgeable about the equipment he is repairing as well as the equipment used by the company. Thanks for a great experience!

- Katherine Onan

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan was very nice and efficient and fixed the problem. Thank you! was right on time too!

- Michele Chartier

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

- Kevin Dobreff

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009