4.9 1 2 3 4 5 380 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 3

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 345 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across the Grand Rapids area and nearby communities. Customers consistently praise the company for fast response times, same-day and weekend service, knowledgeable technicians, clear explanations, and professional, friendly service. Many reviews also mention efficient repairs and installations, strong communication, and high-quality workmanship that leaves doors working smoothly and reliably.

What Customers in Your Area Mention Most

Responsiveness (173) Customers repeatedly praise the company for quick callbacks, same-day availability, and fast arrival when garage door problems come up. Professionalism (167) Reviewers consistently describe the technicians and office team as professional, courteous, respectful, and easy to work with. Communication (151) Customers value the clear explanations, upfront options, and frequent updates that help them understand the repair or installation process. Speed (142) Many reviews emphasize that repairs and installations are completed quickly, often in under an hour or within the same visit. Expertise (129) Technicians are often praised for being knowledgeable, diagnosing issues accurately, and explaining how the door systems work. Service (120) Customers highlight helpful, friendly service from both technicians and office staff, often describing the overall experience as excellent or top notch. Reliability (84) Reviewers frequently say the company shows up as promised, completes the work correctly, and is a dependable choice for repeat service. Workmanship (79) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts work smoothly afterward. Friendliness (76) Many reviews mention friendly, pleasant technicians who are personable and make the visit comfortable.

Recent Reviews from Grand Rapids, MI

Ben Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Opener Install

Product: Garage Door Opener

Cheryl Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 03/30/2026

Flashing lights and weird chirping coming from the garage door opener. What do we do? Call Precision!! Austin was here within 24 hours, exactly at the time we requested, and fixed us up. We are repeat customers because Precision does a great job and it prevents us from going crazy trying to figure it out ourselves. Thank you!

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Opener Repair

Troy Redman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

On time, friendly and fixed my problem!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Raymond Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called on Saturday morning and was surprised that they would be able to provide service the same day. The service tech, Jesse, showed up in the early P.M., as promised. He was pleasant and competent and without knowing what the issue was, had the parts needed to repair the door on his service van. Took about 1½ . Door works great.

Service: Broken Garage Door Spring Repair

Product: Rollers

Kathy Cochrane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service from the company and Kaleb did a fantastic job installing my new garage door!

Kaleb Siebert

Install Technician: Kaleb Siebert

Service: Install Garage Doors

Product: Garage Doors

Kevin Judy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 02/24/2026

We have had you before for repairs on the garage door. Always good service and great customer care.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Charles McLanis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 02/24/2026

Everything went very smoothly. Jesse was friendly and did a great job fixing my garage door. He was fast and efficient which was grwatly appreciated. Price was good. The appointment process was simple. I highly recommend using them the next time you need anything done with yohr garage door. Thanks for the great service!

Service: Garage Door Opener Repair

Richard Mulligan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Steven was our installation technician and he did a good job. He arrived on time, worked diligently and finished when he said he would. No problems, no issues! Thank you!

Service: Install Garage Doors

Product: Garage Doors

Sharon Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was here exactly on time. He was very knowledgeable, efficient and very pleasant. He gave me all my options with very clear information about each one so that I could make an informed decision. It was a pleasure having him take care of the issue with my garage door. Thank you, Jordan!

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Ron Warner

Google 1 2 3 4 5

Jordan was great. Walked me thru options from repair to replacement . Excellent communication from the company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jodie Blake

Google 1 2 3 4 5
Jenison, MI 10/25/2025

Knowledgeable and professional. Explained everything in very understandable way to allow for informed decision making. Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deborah Thompson

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Tim Bauer

Google 1 2 3 4 5

Our technician was extremely knowledgeable, thorough and friendly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Marcus Campbell

Google 1 2 3 4 5
Ada, MI 10/21/2025

Tyler did a great job. Thank you.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kristen Bosch

Google 1 2 3 4 5
Rockford, MI 10/15/2025

Jordan H. was great! Came and fixed our door incredibly fast. Very knowledgeable, explained the issue fully to me and helped me understand why the door failed and what to look for in the future! Definitely recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mark Breen

Facebook 1 2 3 4 5

My garage buckled in today, and Precision was right there within an hour to assist me in getting the door closed for security. The door is a loss, but they provided me on the spot financing to allow me to get a new install scheduled and afford me time to pay it back. Amazing company !

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Robert Lehner

Google 1 2 3 4 5
Rockford, MI 10/13/2025

Very expensive

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Rodgers

Google 1 2 3 4 5

Tyler came on short notice and adjusted our door after some concrete leveling that impacted our door. Resolved the issue quickly and professionally.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Peterson

Google 1 2 3 4 5

We got home from lunch after church today and our garage door wouldnt open. Our spring had broken so I called Precision Garage Door. An hour and a half later Austin Bectel pulled into our driveway. The work was done by 4pm. Not bad for a Sunday afternoon emergency! Austin was great!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Pam Mckinley

Google 1 2 3 4 5
Ada, MI 10/04/2025

This was the quickest response I've ever had for a service request. Jeremy was AWESOME!! Extremely knowledgeable and could see what needed to be done right away and the job was done in no time! Highly recommend your services. Thank you Jeremy, for taking a crummy situation and making it so much better! Thank You Mike & Pam McKinley

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Terence Mcdonough

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Marsha Bullian

Google 1 2 3 4 5

On-time, friendly and effective service, as always. Thanks so much!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jason Murray

Google 1 2 3 4 5

Great efficient work. Tyler did an excellent job and explained things very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kurt Ludlow

Google 1 2 3 4 5
Rockford, MI 09/25/2025

Jordon was great. He arrived on time, was very friendly, professional and got the job done quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ghazala Munir

Google 1 2 3 4 5

Excellent service. Quick and professional. Jordan was great. Explained everything clearly. Would highly recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Leon Wideen

Google 1 2 3 4 5
Jenison, MI 09/19/2025

Jordan did a great job. I never rate anything 5 stars but I feel his work will outlast the house. However, all the misc. charges were a little much.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/19/2025

excellent

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Suzan Lim

Google 1 2 3 4 5

Tyler was very nice and helpful. He spotted the problem on our garage door right away. Pleased with his work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Eric Williams

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Adam Geller

Google 1 2 3 4 5

Jordan was fast and effective

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009