5.0 1 2 3 4 5 360 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 3

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Terence Mcdonough

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Marsha Bullian

Google 1 2 3 4 5

On-time, friendly and effective service, as always. Thanks so much!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jason Murray

Google 1 2 3 4 5

Great efficient work. Tyler did an excellent job and explained things very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kurt Ludlow

Google 1 2 3 4 5
Rockford, MI 09/25/2025

Jordon was great. He arrived on time, was very friendly, professional and got the job done quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ghazala Munir

Google 1 2 3 4 5

Excellent service. Quick and professional. Jordan was great. Explained everything clearly. Would highly recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Leon Wideen

Google 1 2 3 4 5
Jenison, MI 09/19/2025

Jordan did a great job. I never rate anything 5 stars but I feel his work will outlast the house. However, all the misc. charges were a little much.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/19/2025

excellent

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Suzan Lim

Google 1 2 3 4 5

Tyler was very nice and helpful. He spotted the problem on our garage door right away. Pleased with his work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Eric Williams

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Adam Geller

Google 1 2 3 4 5

Jordan was fast and effective

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Hall

Google 1 2 3 4 5

Came on a Friday afternoon and got my garage door running again very quickly. My tech, Jeremy was great!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rob Schaefer

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Greg Newton

Google 1 2 3 4 5

Great job installing my new door with all new parts and weather seal.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Fran Day

Google 1 2 3 4 5
Wyoming, MI 09/11/2025

Steven was absolutely wonderful along with the other gentleman. Thank you so so much

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Kathy Wilcox

Google 1 2 3 4 5

Trevor was great! He explained everything that he was doing and he listened to me. He did a great job.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Rick Gossett

Google 1 2 3 4 5
Grandville, MI 09/03/2025

Stephan Sinko was the technician. He and his helper were on time, efficient, and skilled. They were friendly, and cleaned up properly. They removed the old garage door, and installed new tracks, hangers, springs and door in under two hours. Precision Door is my go-to company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Bret Payment

Google 1 2 3 4 5
Allendale, MI 09/02/2025

Trevor was on time, extremely professional, and educated me on the entirety of my garage door. Could not recommend enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Robert Ringenberg

Google 1 2 3 4 5
Grandville, MI 09/02/2025

Trevor did a great job. Installed a new opener today. Explained everything replaced bad wiring. Gave me 3 options for an opener. Took his time and did a thorough job checking everything. This is a good company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

James Tallman

Google 1 2 3 4 5
Ada, MI 09/02/2025

Austin B. did a great job! Gave me 40min heads-up call prior to arriving in the agreed upon 2hr window. Provided a range of estimates on new openers to let me decide what's right for my needs. He showed me the basics of operating and programming the system. Very professional and replaced my opener in roughly an hour. Would call them again without hesitation.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Holcomb

Google 1 2 3 4 5

Within 3 hours of my call to schedule a service call for a defective garage door operator Connor Scane arrived at our home, surveyed the equipment and installed a new unit. Did I forget to mention this happened on a Sunday? I wasn't expecting such a timely and professional response. If you need your garage door serviced give Precision a call. You'll be glad you did.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steven Mcpharlin

Google 1 2 3 4 5
Wyoming, MI 08/21/2025

Connor was the technician, he arrived early and was friendly, knowledgeable and able to fix our door quickly! He did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathleen Soderstrom

Google 1 2 3 4 5
Sparta, MI 08/20/2025

My garage door broke at 8pm in the evening essentially trapping me in my garage. The emergency release would not work, so I knew it was a cable or something. I was able to go online and schedule an appointment with Precision Door for the next morning, evening choosing a time frame for the appointment. I got a notification about the visit ahead of time with a photo of my technician. He arrived on time and offered 3 different prices. The work was completed in under 2 hours. Great service and I highly recommend!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chad Balon

Facebook 1 2 3 4 5

Called after hours on Monday and they were able to get me on the schedule first thing Tuesday morning. Austin arrived during the timeframe promised and quickly identified the solution - giving us 3 repair options, which I appreciated. He was thorough and explained all of his work. Did an outstanding job and I would not hesitate to call them again. Thanks for the excellent customer service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dalton Quist

Google 1 2 3 4 5
Wyoming, MI 08/19/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Kate Kocienski

Facebook 1 2 3 4 5
Caledonia, MI 08/18/2025

Had a great experience over the weekend with Precision Garage Door. Jeremy came out in a Saturday after I had an issue with the emergency cord getting caught in my vehicle. He inspected it and pointed out a few things that would improve the safety and longevity of the door - and even made sure we were using the correct lubricant for the springs and other moving parts. We moved forward with his recommendation and the work was completed right then. Big thanks for easing our minds with the issues and fixing what needed to be done.

Service: General Service

Sarah Williams

Google 1 2 3 4 5
Belmont, MI 08/13/2025

Tyler was great! Professional, clean, and efficient.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kayne Ferrier

Google 1 2 3 4 5

Jordan was so pleasant, polite, and knowledgeable. He assessed the problem,offered solution options, then once I chose one, went right to work. I am quite satisfied.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bruce Krouskop

Google 1 2 3 4 5
Wyoming, MI 08/10/2025

Jeremy Parish It was very responsive. Gave us three different options for level of repair And worked quickly to get the door open so we could get our cars out of the garage

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Hardy

Google 1 2 3 4 5

Jeremy actually arrived early, but not before confirming it was OK, by calling. He was very friendly and professional. He examined the issues with our garage door and made various recommendations. I also inquired about a new opener and he set up 4 different quotes for us on the spot. He explained the good and bad with each quote and opener. We are very confident in our decision due to his openness in regards to the products. He then quickly performed the repair and install of a new garage door opener. We are very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Keith Willitts

Google 1 2 3 4 5

Fast, competent and a reasonable price for work done. I would recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009