5.0 1 2 3 4 5 136 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 4

Precision Garage Door

Same-day garage door repair in Grand Rapids, MI, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids, MI community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, MI, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids, MI homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids, MI

Serving Grand Rapids, MI

and surrounding communities

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What Customers are Saying

Summary based on the 116 most recent customer reviews

Customers in Grand Rapids consistently describe Precision Garage Door of Grand Rapids as prompt, professional, and easy to work with. Reviews highlight technicians who arrive on time, explain options clearly, and complete repairs or installations efficiently. Many customers also praise the team’s friendly service, quality workmanship, and dependable results, with several noting strong communication and good overall value.

What Customers in Your Area Mention Most

Professionalism (39) Reviews consistently describe technicians as professional, courteous, respectful, and pleasant to work with, often noting a calm and polished service experience. Friendliness (38) Technicians are frequently described as friendly, nice, personable, and pleasant, which customers see as a major part of the experience. Speed (35) Many reviews emphasize that repairs and installations are completed quickly, often in under an hour or within a short same-day visit. Expertise (34) Reviewers repeatedly mention knowledgeable technicians who diagnose issues accurately, explain solutions well, and handle both simple and more complex garage door problems with confidence. Communication (31) Customers value clear explanations, upfront options, helpful updates, and technicians who walk them through the repair or installation process in understandable terms. Responsiveness (29) Customers repeatedly praise fast response times, including same-day service, quick callbacks, short arrival windows, and help provided within hours or the next day. Service (28) Many reviews highlight strong overall service, including helpful staff, attentive problem-solving, clean work, and technicians who go above and beyond to finish the job well. Workmanship (26) Customers praise the quality of the repairs and installations, often saying the work is thorough, first-rate, and leaves the door working properly or like new. Value (6) Some customers specifically mention fair or reasonable pricing, worthwhile estimates, and service that felt like a good deal for the work performed.

Recent Reviews from Grand Rapids, MI

Derrick Van Portfliet

Google 1 2 3 4 5

Had a great experience with Jeremy this afternoon. He was very professional and was able to help us out with our less than 3 year old broken spring! We purchased a nice Clopay door but it was outfitted with inferior hardware (especially the springs) and noisy plastic wheels. Thanks to Jeremy, we know have a much better spring(s) and nice quiet urethane wheels with sealed bearings and better steel axles. We should have stuck with Precision for the replacement and have learned our lesson. Precision Garage Door for life!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Chang

Google 1 2 3 4 5

Made appointment through website. (Easy & Simple) show up same day. Tech James B. Shown up, write estimates, and have top quality parts only. Changed out Springs balance all, so fast. Inspect all and did well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tim Schollar

Google 1 2 3 4 5

Judd was outstanding!!! Thanks for the great work !!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mike Doyle

Google 1 2 3 4 5

James Bristol arrived on time and cheerfully and professionally repaired our broken garage door. He replaced springs, bearings and cables. Work was completed within an hour and the door works like new. Very pleased. Friendly service on phone and in person.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Sible

Facebook 1 2 3 4 5

My sales/tech guy is Jeremy P. His service is awesome! Days after I bought a new garage door, my old door(spring) broke. Jeremy came right over and with a temporary fix until the new door came in. I highly recommend Precision to everyone & ask for Jeremy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Nick Farr

Google 1 2 3 4 5

Our detached garage is older than our grandparents. Ben gave it a brand new life with some amazing garage doors. Ben also explained how all of it worked in a patient and professional manner. Cannot recommend Precision Garage more highly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Nina Heneveld

Google 1 2 3 4 5

Jordan was very engaging, while professional. He diagnosed and fixed the problem quickly and efficiently. This was a great first experience with Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

They got me right in and had my garage door repaired in under an hour. Jordan was knowledgeable, friendly and fast.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brock Roe

Google 1 2 3 4 5

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Mangin

Google 1 2 3 4 5

Quick and efficient, fair pricing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Deborah Elliott

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Timothy Pegman

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Elijah James

Google 1 2 3 4 5

I had the pleasure of having, James as my garage door Tech very knowledgeable guy did a outstanding job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tim Dubbs

Google 1 2 3 4 5

Arriving home from shopping, we no sooner got into the house with groceries when we heard a large bang from the garage. Turned out to be a broken spring. We sceduled an appointment online for same day service. Judd showed up about two hours later and he was great. He evaluated all moving parts, gave us three levels of quotes and then proceeded to fix everything. He was done in less than an hour and we have a fully functional garage door again with two springs instead of one, new rollers, new cables, new bearings and cable drums. This was needed after 22 yrs. of no service ever having been done on this door. Thank you for such prompt service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Felicia Cross

Google 1 2 3 4 5

Jeremy with Precision was great! He explained everything thoroughly, repaired quickly and was nice and helpful. Thanks Jeremy and Precision for doing a great job! You saved my weekend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Bird

Google 1 2 3 4 5

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Fixler

Google 1 2 3 4 5

Life is expensive. Quality is expensive. But, James of Precision Garage Door provided prompt, QUALITY service! My 57-year-old garage door presented him with lots of challenges. But, he met each one in a skilled, professional manner, confident he would solve the problem. He did. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kim Mack

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Michelle Reid

Google 1 2 3 4 5

Scheduled an appt Sunday for Monday and James was here 1st thing Monday. Great communication through the whole process. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Conor Dugan

Google 1 2 3 4 5

I needed help quickly. They got me an appointment right away and the service was great. Jeremy explained everything and was fast and good.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Gibson

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Craig Stoddard

Google 1 2 3 4 5

AVOID THESE PEOPLE LIKE THE PLAGUE, I needed a tech to get into my garage which was stuck closed, they got in through a side window which was fine and expected but they left all the glass and wood debris from it on the ground, didn't even bother cleaning that up. On top of that, they overcharged double typical rates for a new basic opener AND they programmed the door to open too far causing the tension cable to pop off and the door fell off the track in 3 different spots, an absolute pain!

Response from Brandon Falone, President Business Owner

Hello Craig, we're truly sorry to hear about your negative experience. This is not the level of service we aim to provide. We appreciate your feedback and will address these issues with our team to ensure they are rectified. Thank you for bringing this to our attention.

Service: General Service

Dan Eardley

Google 1 2 3 4 5

Tyler was very helpful in pointing out both evident and potential issues with our door, and provided several clear options on approaches to repairing the door. Full repairs done in less than an hour. Great service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brad Gandy

Google 1 2 3 4 5

Precision Door was very informative, had several options to choose from, was not pushy during the sales process. When it came to install date, they where on time and did a great job. Would definitely recommend them.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Robert Raterink

Google 1 2 3 4 5

They were on time. Completed in less than an hour. Double springs all worn out pieces replaced. I am very satisfied. Very friendly, personable technician. Would highly recommend this business and employees.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dwight Engelsma

Google 1 2 3 4 5

I was really impressed by the service experience from precision door. Very good communication, called late Friday afternoon had my door fixed same day. Price was reasonable, multiple options were offered, including new door. Thanks Mike M for your patient professionalism.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Rhein

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Ellen Gonzales

Google 1 2 3 4 5

We recently got our garage door opener replaced and the process was so very simple! Jeremy was very professional. He had EVERYTHING he needed to fix and replace it on the spot and in a timely manner! He was very nice to talk to and very knowledgeable when we had questions. Overall, had a great experience with this company and our technician, Jeremy! Thank you, Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Toni Moore

Google 1 2 3 4 5

We are very pleased with Jordan Houser's assessment of our garage door issue and detecting that the motor required replacing. His customer service was excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Brian Gordon

Google 1 2 3 4 5

Great Service!!! James Bristol responded to my first call and Benjamin Gebolys handled the installation. BOTH did a first rate job. I have used other garage door companies before but Precision is by far the best. Highest recommendation!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009