5.0 1 2 3 4 5 383 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 13

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 345 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across the Grand Rapids area and nearby communities. Customers consistently praise the company for fast response times, same-day and weekend service, knowledgeable technicians, clear explanations, and professional, friendly service. Many reviews also mention efficient repairs and installations, strong communication, and high-quality workmanship that leaves doors working smoothly and reliably.

What Customers in Your Area Mention Most

Responsiveness (173) Customers repeatedly praise the company for quick callbacks, same-day availability, and fast arrival when garage door problems come up. Professionalism (167) Reviewers consistently describe the technicians and office team as professional, courteous, respectful, and easy to work with. Communication (151) Customers value the clear explanations, upfront options, and frequent updates that help them understand the repair or installation process. Speed (142) Many reviews emphasize that repairs and installations are completed quickly, often in under an hour or within the same visit. Expertise (129) Technicians are often praised for being knowledgeable, diagnosing issues accurately, and explaining how the door systems work. Service (120) Customers highlight helpful, friendly service from both technicians and office staff, often describing the overall experience as excellent or top notch. Reliability (84) Reviewers frequently say the company shows up as promised, completes the work correctly, and is a dependable choice for repeat service. Workmanship (79) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts work smoothly afterward. Friendliness (76) Many reviews mention friendly, pleasant technicians who are personable and make the visit comfortable.

Recent Reviews from Grand Rapids, MI

Don Viewig

Google 1 2 3 4 5
Lowell, MI 01/26/2024

Jordan arrived on time. Did a great job installing a new spring and we were very happy with the fast response.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Reed

Google 1 2 3 4 5
Jenison, MI 01/25/2024

My opener died late at night and a tech came out early in the morning the next day. A gentleman named Jeremy helped me and was great. Now I have a new door and he even helped me get my app going. Overall it was great service. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Claudia Bajema

Google 1 2 3 4 5

Jeremy was great. He came the day I called at the time expected and completed the work expediently and professionally.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mitch Rogowski

Google 1 2 3 4 5
Ada, MI 01/21/2024

Great experience, Tyler was very helpful and they got the work done fast without leaving a mess. Thanks!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Townsley

Google 1 2 3 4 5
Rockford, MI 01/18/2024

We just got great service from Tyler at precision door. Our garage door broke, and he got right out here to fix it. Great personality easy to talk to when he explains everything very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gabe Vanderbaan

Google 1 2 3 4 5
Ada, MI 01/17/2024

Tyler K. From Precision Door was great! He did a fantastic job getting our garage door up and working again even though it was late in the day and frigidly cold outside. He identified the issue and completed the work quickly and provided thorough explanations in a friendly and approachable manner.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Smith

Google 1 2 3 4 5

Jordan was incredibly nice, professional, informational and speedy! Would highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Otey

Google 1 2 3 4 5
Caledonia, MI 01/14/2024

Emergency service for a busted spring, on a Sunday in a snow storm! Tyler was great, explained the process, was courteous and quick.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Laura Moser

Google 1 2 3 4 5

Tyler was amazing! Braved blizzard and frigid temperatures to fix our garage door on a Sunday morning! Very friendly and professional! I would highly recommend him & Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Blanca Awrey

Google 1 2 3 4 5

A1 service every time! Great phone customer service to set up a same day appointment!! Jeremy P. Brought friendly, professional and excellent customer service. We have used them for a number of years and will continue. Definitely recommend 110%!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dan Bieberich

Google 1 2 3 4 5
Rockford, MI 01/12/2024

Jeremy Parish was extremely helpful and fixed my garage door in an hour or so after my spring broke and locked my car in the garage. They came out same day, were super helpful and I would definitely use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

George Evenocheck

Google 1 2 3 4 5

Great service. Called and received service within 30 minutes

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tom Bogerd

Google 1 2 3 4 5
Ada, MI 01/08/2024

We called precision door this morning to help us program our key pad and fix our rubber strip on the door bottom. Jordan came out and found the problem in a short time. One of the numbers wasn't working. He fixed our door in a short time. Jordan was very professional and friendly. We have worked with them before and they are always very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Christy Greenman

Google 1 2 3 4 5

They were very precise and explained everything to me. They did wonderful work!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Hartmann

Google 1 2 3 4 5
Ada, MI 11/01/2023

Surprised by availability of same day service, which required replacement of both door spring. Tyler did the work in ~30 minutesall on New Years Eve! He is a very friendly and respectful individual. Thank you Precision. ps I didnt do a cost comparison with other companies and suspect Precision would be on the high end of that spectrum, but with same day service and complete repair it was worth it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Beverly Baney

Google 1 2 3 4 5

I servicemen showed up soon after the request for service. They answered all questions. Laughed at all of my personality thoughts . They worked with each other with cooperation . They helped me decide which garage door opener to buy. They showed how to use the power. The opener is modern ,quiet and has added information . The office young lady was a joy to talk to in getting all of this to happen. Thanks again .

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Wayman Britt

Google 1 2 3 4 5

They made it simple to schedule my appointment. The service technician was very courteous and knowledgeable, and the price for the service was reasonable.

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Scott Pitcher

Google 1 2 3 4 5
Rockford, MI 06/07/2023

Great service, friendly technician. Showed up on time. James fixed everything

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chirag Parikh

Google 1 2 3 4 5
Ada, MI 05/18/2023

Awesome customer service. Technician Tyler was available to come the next day. Explained clearly what could be the issue. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Martha Munch

Google 1 2 3 4 5
Rockford, MI 09/09/2022

Precision Garage Door repaired my door quickly. Jordan was professional, friendly & informative. I definitely recommend Precision Garage Door & Jordan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeff Swift

Google 1 2 3 4 5

They were awesome. I called at 10am and by 12pm they were here and all was replaced and working. True gentleman and professionals.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Larry Lemieur

Google 1 2 3 4 5

Tyler diagnosed issue and gave recommendation. Very professional!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Josh Schmidt

Google 1 2 3 4 5
Wyoming, MI 06/08/2021

Our technician Jordan Houser came out and assessed our garage door situation and then provided us with multiple options for a new door. After choosing an option best for us Jordan also ended up being our installer for the project and not only was he on time and kept us in the loop up until the day of installation, he was friendly, knowledgeable, professional, and did an amazing job. He was timely and the job itself was quicker than expected. He gave us information after the install and made it clear of everything to expect. Also not to hesitate to ask questions we think of later. Precision also has friendly and helpful workers when you talk to them on the phone with many options to fix your issue. 10/10 would highly recommend them and use in the future for any garage door needs.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009