5.0 1 2 3 4 5 370 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 12

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 329 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews repeatedly praise same-day and emergency response, clear explanations of repair options, friendly technicians, and high-quality repairs and installations that leave doors working smoothly. Many customers also note strong communication throughout the appointment process and say they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (122) Customers frequently praise the company's quick response, including same-day, next-day, weekend, and emergency service availability. Communication (108) Reviewers consistently mention clear explanations, helpful updates, arrival calls, and straightforward walkthroughs of repair options and completed work. Professionalism (104) Customers describe technicians as professional, courteous, respectful, honest, and well prepared throughout the service visit. Speed (97) Many reviews emphasize fast diagnosis, quick repairs, and efficient installations that are completed in a short time. Expertise (86) Technicians are often praised for being knowledgeable, thorough, able to diagnose issues quickly, and confident in explaining what needs to be done. Friendliness (84) Customers repeatedly note friendly, pleasant, personable technicians and a generally easy, comfortable experience. Service (71) Reviews highlight strong customer care, with staff described as helpful, attentive, accommodating, and willing to go above and beyond. Workmanship (63) Customers commonly praise the quality of repairs and installations, noting that doors operate better, quieter, smoother, and like new after service. Value (21) A smaller but recurring group of reviews says pricing was fair, reasonable, or worthwhile for the level of service provided.

Recent Reviews from Grand Rapids, MI

Devin Deal

Google 1 2 3 4 5
Wyoming, MI 02/26/2024

Very quick and timely service. Called on a Friday and would have been there within the hour, but I opted for Saturday. Jeremy fixed the door right away and replaced the track wheels and made sure everything else looked right. Didnt try to upsell me on anything, even provided a warranty on the spring they didnt install. Door opens and closes 75% quieter now. Top class

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gina Prospal

Google 1 2 3 4 5

Our tech (Judd) was incredibly friendly, knowledgeable and so fast! I called with our issue (broken spring) at 2pm and by 4pm it was fixed! They have me a variety of pricing level options and helped me settle on what worked on our budget. The communication is great with confirming your appointment, informing you when you tech is on their way, and who the tech is ahead of time. I would definitely call them again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jill Veenstra

Google 1 2 3 4 5
Lowell, MI 02/23/2024

We called Precision to come out and take a look at a door we were having issues with. Jeremy was prompt and explained what he was going to be checking very thoroughly. We had the opener replaced on the door we were having issues with and added one on another door we had not previously had an opener on. Jeremy did a great job on the installation and explanation of our new products. Would highly recommend Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Markus

Google 1 2 3 4 5

Jordan did a wonderful job. He was fast and very courteous. He explained everything and replaced the faulty parts promptly. Very pleased with the service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

William Selles

Google 1 2 3 4 5

Super quick, very friendly, fair pricing. Great experience. Thanks!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Harris

Google 1 2 3 4 5

Within the afternoon of my call to Precision for service on my garage door, the technician arrived. Jeremy Parish pleasantly greeted me on the phone in advance to let me know that he was on his way. When I explained that in addition to the regular maintenance, I wanted the aluminum channel and seal replaced, he believed that he had in his truck what was needed. I appreciated knowing that. Jeremy met me with his totally professional manner. After a quick assessment, he told me the method of repair and installation. An hour later, the entire job was completed! I couldnt be happier about the excellent result. Great fit and seal. Thank you, Jeremy and The Precision Garage Door team. Mary Harris

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dick Dick

Google 1 2 3 4 5
Rockford, MI 02/15/2024

Did a great job and gave me some quotes for possible future work,that might need to be done later

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melanie Yanchuk

Google 1 2 3 4 5

Jeremy provided excellent service, prompt and very thorough. We highly recommend this company for all your garage door needs and servicing.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ralph Fahner

Google 1 2 3 4 5
Wyoming, MI 02/13/2024

Jeremy from Precision Garage Door was awesome to deal with. Very informative and easy to understand. He diagnosed the issues I had with my garage door, and promptly fixed them. Excellent customer service. Thanks Jeremy

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Joel Herpolsheimer

Google 1 2 3 4 5

Had a spring break on our garage door. Scheduled an appointment for the following day. Technician Jon showed up on time. He replaced the springs and lubed the hinges. He aslo adjusted the opener. Thank you Jon and Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mike Hanrahan

Google 1 2 3 4 5
Rockford, MI 02/10/2024

Jeremy was extremely helpful, quick, and answered every question we had. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chris Drahos

Google 1 2 3 4 5
Wyoming, MI 02/09/2024

Excellent experience from diagnosis to installation! Tyler and Ben were very personable, professional and competent and we are very satisfied both with the garage door and its installation. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ed Rock

Google 1 2 3 4 5

Precisions technician, Jordan, did a great job. He arrived on time and was courteous and friendly and repaired my garage door quickly and efficiently. Definitely recommend him and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jennifer Colin

Google 1 2 3 4 5
Belmont, MI 02/05/2024

Fast, friendly, and efficient service. Professional job. Weve used this company several times and are always pleased. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Curt Webb

Google 1 2 3 4 5

Judd Sybesma did a great job getting my garage door repaired and operational. Seamless experience, he called ahead and showed up on time and performed the repair quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Schaefer

Google 1 2 3 4 5

Jeremy Parish is the best. He fixed our garage door spring on a Saturday afternoon at four o'clock. He was very kind and considerate while working on our garage door. Jeremy gets seven stars out of five in my book!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Alan Nakamura

Google 1 2 3 4 5

I called for help late one evening and they came out the next day. Jordan diagnosed the issue and provided me with a set of options at varying price points, which I really appreciate. They completed the work on the spot. Definitely recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Don Viewig

Google 1 2 3 4 5
Lowell, MI 01/26/2024

Jordan arrived on time. Did a great job installing a new spring and we were very happy with the fast response.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Reed

Google 1 2 3 4 5
Jenison, MI 01/25/2024

My opener died late at night and a tech came out early in the morning the next day. A gentleman named Jeremy helped me and was great. Now I have a new door and he even helped me get my app going. Overall it was great service. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Claudia Bajema

Google 1 2 3 4 5

Jeremy was great. He came the day I called at the time expected and completed the work expediently and professionally.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mitch Rogowski

Google 1 2 3 4 5
Ada, MI 01/21/2024

Great experience, Tyler was very helpful and they got the work done fast without leaving a mess. Thanks!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Townsley

Google 1 2 3 4 5
Rockford, MI 01/18/2024

We just got great service from Tyler at precision door. Our garage door broke, and he got right out here to fix it. Great personality easy to talk to when he explains everything very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gabe Vanderbaan

Google 1 2 3 4 5
Ada, MI 01/17/2024

Tyler K. From Precision Door was great! He did a fantastic job getting our garage door up and working again even though it was late in the day and frigidly cold outside. He identified the issue and completed the work quickly and provided thorough explanations in a friendly and approachable manner.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Smith

Google 1 2 3 4 5

Jordan was incredibly nice, professional, informational and speedy! Would highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Otey

Google 1 2 3 4 5
Caledonia, MI 01/14/2024

Emergency service for a busted spring, on a Sunday in a snow storm! Tyler was great, explained the process, was courteous and quick.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Laura Moser

Google 1 2 3 4 5

Tyler was amazing! Braved blizzard and frigid temperatures to fix our garage door on a Sunday morning! Very friendly and professional! I would highly recommend him & Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Blanca Awrey

Google 1 2 3 4 5

A1 service every time! Great phone customer service to set up a same day appointment!! Jeremy P. Brought friendly, professional and excellent customer service. We have used them for a number of years and will continue. Definitely recommend 110%!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dan Bieberich

Google 1 2 3 4 5
Rockford, MI 01/12/2024

Jeremy Parish was extremely helpful and fixed my garage door in an hour or so after my spring broke and locked my car in the garage. They came out same day, were super helpful and I would definitely use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

George Evenocheck

Google 1 2 3 4 5

Great service. Called and received service within 30 minutes

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tom Bogerd

Google 1 2 3 4 5
Ada, MI 01/08/2024

We called precision door this morning to help us program our key pad and fix our rubber strip on the door bottom. Jordan came out and found the problem in a short time. One of the numbers wasn't working. He fixed our door in a short time. Jordan was very professional and friendly. We have worked with them before and they are always very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009