5.0 1 2 3 4 5 360 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 7

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Mike Harig

Google 1 2 3 4 5

Precision Garage Door was great to work with! Jon did a thorough job and was very professional. Reasonable price for service on a Saturday. I would highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thaddeus Bembenista

Google 1 2 3 4 5

Prompt and efficient service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Holly Jandernoa

Google 1 2 3 4 5

Judd was great! Got everything figured out and up and running quickly. Solved a couple other issues as well.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Terry Iden

Google 1 2 3 4 5
Jenison, MI 01/11/2025

Jeremy was very friendly, he is very knowledgeable in his work. I am very pleased with the work that he did. Thank you all.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dave Prouty

Google 1 2 3 4 5
Ada, MI 01/10/2025

They were VERY professional, from the initial phone call for service to the competition of the work, to their website! Their Technician (Jordan H) was top notch. They just became my "go-to" for all garage door repairs.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Luke Esselman

Google 1 2 3 4 5

Fantastic experience. Incredibly helpful and professional. Tyler K was outstanding &, while I hope to not have issues for some time when/if we do again in the future, Id be glad to have his expertise again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kimberly Kerkhoff

Google 1 2 3 4 5

James showed up early and was very friendly and professional. He took the time to thoroughly look over my door and gave me the best deal which I appreciated being a stay at home single mom. Would definitely recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mon Poulose

Google 1 2 3 4 5

Did the job. Extremely expensive.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Cole

Google 1 2 3 4 5
Ada, MI 12/19/2024

James B did a terrific job with a thorough review of the broken garage door spring as well as reviewing other potential issues.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bethany Ayres

Google 1 2 3 4 5

Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cindi Cook

Google 1 2 3 4 5

Our garage door motor died over the weekend. While we didnt need immediate service, it was nice to know they wouldve come out. It was very convenient to schedule the visit online, and Jeremy Parish showed up with everything needed to install a new system. Jeremy is great, super nice and very personable. He explained the situation completely, offered different options of motors, and it was done about an hour later! He did a great job explaining the new system to us, and asked if we had questions. The whole experience was awesome!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Charles Sturdivant

Google 1 2 3 4 5

Jordan Houser did an excellent job!! Prompt. Informative. Helpful. Work driven.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Edward Peake

Google 1 2 3 4 5

The technician, Judd, was on time, did the work very quickly, and explained everything to us. He left us with a great fix and no unanswered questions. On top of that, he was a very pleasant and professional guy. Would definitely use again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thomas Price

Google 1 2 3 4 5
Caledonia, MI 12/13/2024

James was great in the routine maintenance on my garage door. He answered all my questions and helped get the door back into tip-top shape.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Porter

Google 1 2 3 4 5

Jordan responded right away and did a thorough job. Explained all of the options and had the garage door working again within an hour. Outstanding service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Al Larkin

Google 1 2 3 4 5

Great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Samantha Perry

Google 1 2 3 4 5

Jeremy was a great technician! He evaluated our problem and provided a number of solutions. Were very happy with his work and the service of the Precision Garage team!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Chad Idsinga

Google 1 2 3 4 5
Allendale, MI 12/05/2024

Fantastic Customer Service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jayne Schnedl

Google 1 2 3 4 5

My garage door stopped working so I called Precision and they had availability to send a tech out same day or offered availability pretty much everyday of the week. They were prompt and informative. My tech, James, was very helpful, informative and professional. I will be calling them for any of my future needs and would recommend them!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dawn Orr

Google 1 2 3 4 5
Wyoming, MI 12/04/2024

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Lee

Google 1 2 3 4 5

I couldnt have asked for a better response time from James B in regards to our garage door issue this cold morning ! In addition he presented options for the work to be completed. He then was prompt and thorough with the work . Pleased with the results and will call again if ever needed

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derrick Van Portfliet

Google 1 2 3 4 5

Had a great experience with Jeremy this afternoon. He was very professional and was able to help us out with our less than 3 year old broken spring! We purchased a nice Clopay door but it was outfitted with inferior hardware (especially the springs) and noisy plastic wheels. Thanks to Jeremy, we know have a much better spring(s) and nice quiet urethane wheels with sealed bearings and better steel axles. We should have stuck with Precision for the replacement and have learned our lesson. Precision Garage Door for life!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ken Gothman

Google 1 2 3 4 5

Tyler did a great job and worked quickly. I was anticipating a single spring replacement repair for about $375. However, he said they only do double springs on my 2 car garage door. So, with installing 2 springs, 3 bearings, and 2 cables, plus labor, the bill came to $888. Way more than I had anticipated. But I was in a jam needing the door fixed quickly. I would have shopped around for a lower price if I would have had more time.

Response from Brandon Falone, President Business Owner

Ken, we appreciate your feedback and are glad Tyler provided quick service. We understand unexpected costs can be frustrating. Your experience is valuable, and well work on improving communication about pricing to help customers feel more informed in the future. Thank you for sharing!

Service: General Service

John Chang

Google 1 2 3 4 5

Made appointment through website. (Easy & Simple) show up same day. Tech James B. Shown up, write estimates, and have top quality parts only. Changed out Springs balance all, so fast. Inspect all and did well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tim Schollar

Google 1 2 3 4 5

Judd was outstanding!!! Thanks for the great work !!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Susan Skillman

Google 1 2 3 4 5
Wyoming, MI 11/18/2024

Professional and efficient

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Houseman

Google 1 2 3 4 5
Lowell, MI 11/17/2024

Garage spring broke Saturday late afternoon, Precision came out and we were backing out of our garage by 10:30 Sunday morning. They did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mike Doyle

Google 1 2 3 4 5

James Bristol arrived on time and cheerfully and professionally repaired our broken garage door. He replaced springs, bearings and cables. Work was completed within an hour and the door works like new. Very pleased. Friendly service on phone and in person.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Carrie Yandl

Google 1 2 3 4 5

My tech James B was friendly and fast replacing the seal on my garage door, making sure it was done right and worked properly before he left. Great service and will call again! Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amber Whitcomb

Google 1 2 3 4 5
Jenison, MI 11/12/2024

Fast and friendly service :)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009