5.0 1 2 3 4 5 360 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 8

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Jamie Sible

Facebook 1 2 3 4 5

My sales/tech guy is Jeremy P. His service is awesome! Days after I bought a new garage door, my old door(spring) broke. Jeremy came right over and with a temporary fix until the new door came in. I highly recommend Precision to everyone & ask for Jeremy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Micki August

Google 1 2 3 4 5
Grandville, MI 11/06/2024

Precision door came right out on the first day that I called them. We needed a new garage door they ordered one we received it the following week very professional I would give them 10 Stars if I could. If you have any doubts about using a door company for your garage door needs please call precision door as they will take care of you immediately.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Nick Farr

Google 1 2 3 4 5

Our detached garage is older than our grandparents. Ben gave it a brand new life with some amazing garage doors. Ben also explained how all of it worked in a patient and professional manner. Cannot recommend Precision Garage more highly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Larry Bostelaar

Google 1 2 3 4 5

Service technician was on time and very professional, he took the time to assess the problem, then corrected it. Very pleased with the whole process.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bryan Parson

Google 1 2 3 4 5
Wyoming, MI 11/02/2024

James did a great job and was very professional. Reasonable prices and excellent response times. Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott York

Google 1 2 3 4 5
Wyoming, MI 11/01/2024

This was our first experience with Precision Garage. Customer Service did a great job getting us scheduled right away. Jeremy, our service technician, was prompt and very professional. He did a very thorough inspection and explained all available options. Craftsmanship was well done. Would use Precision Garage Door again and would recommend Jeremy for future projects.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ron Stonehouse

Google 1 2 3 4 5

Prompt and great work by James B.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nina Heneveld

Google 1 2 3 4 5

Jordan was very engaging, while professional. He diagnosed and fixed the problem quickly and efficiently. This was a great first experience with Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Sawyer

Google 1 2 3 4 5

Excellent, professional service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

They got me right in and had my garage door repaired in under an hour. Jordan was knowledgeable, friendly and fast.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chris Kay

Google 1 2 3 4 5

We had a busted overhead spring and Precision was here quickly. New parts, new springs, out the door in 45 minutes. I would recommend Precision Garage Door for overhead door repair/replacement. This is our second time with the company having a new opener put in previously.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brock Roe

Google 1 2 3 4 5

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Della Pretzer

Google 1 2 3 4 5

Jordan was great. Very professional helpful and thorough

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mitch Myers

Google 1 2 3 4 5
Alto, MI 10/22/2024

James Bristol did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Feldkamp

Google 1 2 3 4 5
Rockford, MI 10/20/2024

James was great. Came out diagnosed the issue and immediately got to work. Took less than a hour to replace the springs, bearings and rod. Answered all my questions. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Mangin

Google 1 2 3 4 5

Quick and efficient, fair pricing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brooke Thrall

Google 1 2 3 4 5

James was great to work with, he explained everything well and finished the job quickly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christopher Eadie

Google 1 2 3 4 5

They were able to assess the issue with my door and could provide rebuild service on the same day even though it was the weekend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rebecca Higley

Google 1 2 3 4 5
Caledonia, MI 10/08/2024

Judd came today for a quote and changed out our unit. He was extremely helpful, polite and explained everything. Work was done quickly and efficiently. Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

John Brooks

Google 1 2 3 4 5
Rockford, MI 10/06/2024

James did a great job! Its like we have a new door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Josh St John

Google 1 2 3 4 5
Caledonia, MI 10/04/2024

James was able to diagnose the issue quickly, and had a completely new system put in place in about an hour. He explained everything well and made sure I was all set. Will recommend to friends!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deborah Elliott

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Steve Hamilton

Google 1 2 3 4 5
Ada, MI 10/01/2024

Very good service, my tech was James 13, everything went as planned.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael O'Toole

Google 1 2 3 4 5

We had a great experience with Precisuon Garage Door of West MI. I called on a Friday when the big spring snapped and my garage door didn't open. They were able to get a technician to me that same day for repair (I was very surprise). The technician, Tyler was extremely helpful, friendly, efficient. He explained how a repair that day was just a band-aid and didn't address the full problem. He then helped us direct that money towards a new door and we met a new technician Benjamin the following week. Ben was very professional, thorough, friendly. Garage Door is an impressive upgrade and pricing was as expected. I recommend this company and would use again ( but doubt I will have to for another 20 years).

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Shirley Vanderpol

Google 1 2 3 4 5
Wyoming, MI 09/26/2024

I was having trouble with my garage door closing so had James from Precision Garage Door come and check it out. He found the problem immediately and explained the situation. Bottom line, I ended up ordering a whole new door (current one is really old!) so James explained the whole process, answered all my questions and got the process started. I am so anxious to get the new door as I know it will look awesome!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brian Kyllonen

Google 1 2 3 4 5
Lowell, MI 09/23/2024

Very professionally handled from my appointment to same day service within two hours of my initial call. James did a great job and explained the work he needed to do and what was not needed. Very pleased with the service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Catherine Raby

Google 1 2 3 4 5
Grandville, MI 09/22/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/19/2024

He came on the same day I called and was very efficient.

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/18/2024

Great guy, Talked about going to a different type of garage door opener maybe next spring.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Timothy Pegman

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009