5.0 1 2 3 4 5 373 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 8

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 338 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across the Grand Rapids area and surrounding communities. Customers repeatedly praise the team for fast response times, same-day service, knowledgeable technicians, clear explanations of repair options, and courteous, professional service. Many reviews also highlight efficient repairs and installations, strong communication, and a hassle-free experience from booking through completion.

What Customers in Your Area Mention Most

Responsiveness (128) Customers frequently praise the company for quick responses, same-day availability, and prompt arrival, including many emergency and weekend calls. Professionalism (116) Reviewers consistently describe technicians as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (110) Customers often note that technicians are knowledgeable, diagnose issues quickly, and explain repair or replacement options clearly and confidently. Speed (104) Many reviews highlight fast repairs and installations, with work often completed in under an hour or on the same day. Communication (96) Reviewers praise clear explanations, status updates, appointment confirmations, and technicians who walk them through what was done and why. Service (89) Customers describe the overall service experience as excellent, helpful, and customer-focused from the office staff through the technicians. Friendliness (84) Technicians are often called friendly, pleasant, personable, and easy to work with, which stands out as a recurring strength. Workmanship (82) Customers report thorough, high-quality repairs and installations that leave doors working smoothly, quietly, and reliably. Value (31) Several reviewers mention fair or reasonable pricing, good deals, and work that felt worth the cost, especially when paired with quick service.

Recent Reviews from Grand Rapids, MI

Chad Idsinga

Google 1 2 3 4 5
Allendale, MI 12/05/2024

Fantastic Customer Service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jayne Schnedl

Google 1 2 3 4 5

My garage door stopped working so I called Precision and they had availability to send a tech out same day or offered availability pretty much everyday of the week. They were prompt and informative. My tech, James, was very helpful, informative and professional. I will be calling them for any of my future needs and would recommend them!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dawn Orr

Google 1 2 3 4 5
Wyoming, MI 12/04/2024

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Lee

Google 1 2 3 4 5

I couldnt have asked for a better response time from James B in regards to our garage door issue this cold morning ! In addition he presented options for the work to be completed. He then was prompt and thorough with the work . Pleased with the results and will call again if ever needed

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derrick Van Portfliet

Google 1 2 3 4 5

Had a great experience with Jeremy this afternoon. He was very professional and was able to help us out with our less than 3 year old broken spring! We purchased a nice Clopay door but it was outfitted with inferior hardware (especially the springs) and noisy plastic wheels. Thanks to Jeremy, we know have a much better spring(s) and nice quiet urethane wheels with sealed bearings and better steel axles. We should have stuck with Precision for the replacement and have learned our lesson. Precision Garage Door for life!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ken Gothman

Google 1 2 3 4 5

Tyler did a great job and worked quickly. I was anticipating a single spring replacement repair for about $375. However, he said they only do double springs on my 2 car garage door. So, with installing 2 springs, 3 bearings, and 2 cables, plus labor, the bill came to $888. Way more than I had anticipated. But I was in a jam needing the door fixed quickly. I would have shopped around for a lower price if I would have had more time.

Response from Brandon Falone, President Business Owner

Ken, we appreciate your feedback and are glad Tyler provided quick service. We understand unexpected costs can be frustrating. Your experience is valuable, and well work on improving communication about pricing to help customers feel more informed in the future. Thank you for sharing!

Service: General Service

John Chang

Google 1 2 3 4 5

Made appointment through website. (Easy & Simple) show up same day. Tech James B. Shown up, write estimates, and have top quality parts only. Changed out Springs balance all, so fast. Inspect all and did well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tim Schollar

Google 1 2 3 4 5

Judd was outstanding!!! Thanks for the great work !!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Susan Skillman

Google 1 2 3 4 5
Wyoming, MI 11/18/2024

Professional and efficient

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Houseman

Google 1 2 3 4 5
Lowell, MI 11/17/2024

Garage spring broke Saturday late afternoon, Precision came out and we were backing out of our garage by 10:30 Sunday morning. They did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mike Doyle

Google 1 2 3 4 5

James Bristol arrived on time and cheerfully and professionally repaired our broken garage door. He replaced springs, bearings and cables. Work was completed within an hour and the door works like new. Very pleased. Friendly service on phone and in person.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Carrie Yandl

Google 1 2 3 4 5

My tech James B was friendly and fast replacing the seal on my garage door, making sure it was done right and worked properly before he left. Great service and will call again! Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amber Whitcomb

Google 1 2 3 4 5
Jenison, MI 11/12/2024

Fast and friendly service :)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Sible

Facebook 1 2 3 4 5

My sales/tech guy is Jeremy P. His service is awesome! Days after I bought a new garage door, my old door(spring) broke. Jeremy came right over and with a temporary fix until the new door came in. I highly recommend Precision to everyone & ask for Jeremy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Micki August

Google 1 2 3 4 5
Grandville, MI 11/06/2024

Precision door came right out on the first day that I called them. We needed a new garage door they ordered one we received it the following week very professional I would give them 10 Stars if I could. If you have any doubts about using a door company for your garage door needs please call precision door as they will take care of you immediately.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Nick Farr

Google 1 2 3 4 5

Our detached garage is older than our grandparents. Ben gave it a brand new life with some amazing garage doors. Ben also explained how all of it worked in a patient and professional manner. Cannot recommend Precision Garage more highly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Larry Bostelaar

Google 1 2 3 4 5

Service technician was on time and very professional, he took the time to assess the problem, then corrected it. Very pleased with the whole process.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bryan Parson

Google 1 2 3 4 5
Wyoming, MI 11/02/2024

James did a great job and was very professional. Reasonable prices and excellent response times. Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott York

Google 1 2 3 4 5
Wyoming, MI 11/01/2024

This was our first experience with Precision Garage. Customer Service did a great job getting us scheduled right away. Jeremy, our service technician, was prompt and very professional. He did a very thorough inspection and explained all available options. Craftsmanship was well done. Would use Precision Garage Door again and would recommend Jeremy for future projects.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ron Stonehouse

Google 1 2 3 4 5

Prompt and great work by James B.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nina Heneveld

Google 1 2 3 4 5

Jordan was very engaging, while professional. He diagnosed and fixed the problem quickly and efficiently. This was a great first experience with Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Sawyer

Google 1 2 3 4 5

Excellent, professional service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

They got me right in and had my garage door repaired in under an hour. Jordan was knowledgeable, friendly and fast.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chris Kay

Google 1 2 3 4 5

We had a busted overhead spring and Precision was here quickly. New parts, new springs, out the door in 45 minutes. I would recommend Precision Garage Door for overhead door repair/replacement. This is our second time with the company having a new opener put in previously.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brock Roe

Google 1 2 3 4 5

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Della Pretzer

Google 1 2 3 4 5

Jordan was great. Very professional helpful and thorough

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mitch Myers

Google 1 2 3 4 5
Alto, MI 10/22/2024

James Bristol did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Feldkamp

Google 1 2 3 4 5
Rockford, MI 10/20/2024

James was great. Came out diagnosed the issue and immediately got to work. Took less than a hour to replace the springs, bearings and rod. Answered all my questions. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Mangin

Google 1 2 3 4 5

Quick and efficient, fair pricing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brooke Thrall

Google 1 2 3 4 5

James was great to work with, he explained everything well and finished the job quickly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009