5.0 1 2 3 4 5 360 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 6

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Sandy Ellenwood

Google 1 2 3 4 5
Rockford, MI 03/22/2025

Quick friendly technician. Got me all set up and back in operation . Highly recommend. Sake for Jeremy

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Banbury

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Ricky Holt

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Nancy Zeeff

Google 1 2 3 4 5

It was great! Fast, friendly and definitely left my garage door in good shape!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rob Zapf

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

Connor showed up at the scheduled time. He was very pleasant and replaced our ancient garage door opener quickly. Connor is knowledgeable and professional. We are impressed with Precision Garage Door of West Mi as well as Connor and will certainly use them again in the future.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeff Borchers

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Christian Stratton

Google 1 2 3 4 5
Allendale, MI 03/07/2025

My technician, Jeremy Parish, could not have been more helpful and did an excellent, timely job with my garage door. Hes incredibly thorough and personable, even my dog loved him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Candela

Google 1 2 3 4 5

Fantastic experience. Technician Judd was nice and timely. He replaced my garage door spring and cables in about 30 minutes. Would call again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Beth Pettine

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Scott Powlus

Google 1 2 3 4 5
Belmont, MI 02/28/2025

Jordan was very professional, the service was some day & everything is back up & working. I will definitely call Precision Garage Door again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Ford

Google 1 2 3 4 5

Tyler was very friendly and knowledgeable. He provided me with options and did not push for one over the other. Once I made my decision, he worked quickly to resolve the issue. I am a first time homeowner, so he was a great help! After the job was done, he showed me where to lubricate the door. Service was quick and easy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lynn Strodtbeck

Google 1 2 3 4 5

Jeremy was great, on time, thorough and very helpful not to mention friendly. Glad we called them when our garage door wouldn't close all the way.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Carissa Chase

Google 1 2 3 4 5
Belmont, MI 02/27/2025

Jeremy was wonderful! He was professional and courteous. He got the job done quickly and my garage door sounds so smooth. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kyle Ericson

Google 1 2 3 4 5
Grandville, MI 02/27/2025

Great experience working with Precision. Our technician, Judd, was friendly and professional and we are very happy with his work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Mitchell

Google 1 2 3 4 5
Caledonia, MI 02/22/2025

Jeremy did a great job replacing two springs on a Saturday. Overall great experience with Precision-

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Heather Balcom

Google 1 2 3 4 5
Allendale, MI 02/21/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Adis Sulejmanovic

Google 1 2 3 4 5
Caledonia, MI 02/20/2025

Will attempt to scam you instead of doing business in good faith. Called for a broken chain. Shows up says can't fix the chain doesn't have "parts" attempts to try and scam me into replacing entire garage door for $6700 and refused to have a broken down quote. Another company fixed it no problem for about $200.

Response from Brandon Falone, President Business Owner

Adis, we're truly sorry to hear about your experience. This isnt the level of service we aim to provide. We appreciate your feedback and are committed to improving. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for sharing your thoughts.

Service: New Doors

Adam Silvis

Google 1 2 3 4 5

Same day serviceJudd did excellent quality work. Highly recommended!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Calvin Webb

Google 1 2 3 4 5

Jordan was respectful, professional, and efficient. The restoration cost was more than my wife and I expected but the 5 year warranty ultimately made the investment worthwhile.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Marchell

Google 1 2 3 4 5
Rockford, MI 02/15/2025

Tyler was great. Was here early and explained everything. Great experience and would highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Scott Gardner

Google 1 2 3 4 5
Jenison, MI 02/13/2025

Excellent job and product. Technician Steve did high quality work and the speed with which he performed the task was phenomenal. Excellent experience with this company and their employees

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

David Harrell

Google 1 2 3 4 5
Caledonia, MI 02/08/2025

We were able to get same day service and Jeremy the technician came right on time. He was personable and quickly diagnosed the problem and pointed out issues that I had not even noticed like two broken door hinges. Jeremy was able to quickly do repairs at a reasonable price. It was a great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Donna Goodrich

Google 1 2 3 4 5

Garage Door stopped opening. Scheduled an appointment with Jeremy for the next morning. He was on time, professional and did a great job fixing the problems of our garage door that our builders had missed. Very reasonably priced. Highly recommend this company. They are awesome!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deslyn Hobson

Google 1 2 3 4 5

Jeremy kept me informed and was very professional. Highly recommend Precision Garage Door of West Michigan.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Patricia Duthie

Google 1 2 3 4 5

Very quick response. Same day service. Jordan was excellent . Professional and efficient.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jason O'Callaghan

Google 1 2 3 4 5
Grandville, MI 02/03/2025

They were able to get a technician to us the same morning we called! Judd was very timely, friendly and did great work. He even did his best to settle down my nervous dog.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tracy Krafft

Google 1 2 3 4 5
Wyoming, MI 02/01/2025

From making the appointment to getting my garage door repaired, the entire process was smooth and easy! I was offered an appointment within a few hours of calling, but opted for a weekend appointment, which I was so grateful that they have! Jeremy called before arriving, and was super friendly. He explained what was wrong, and was able to repair the door within about 30-45 minutes. I would highly recommend using this company for anyone needing a repair for their garage door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gloria Bak

Google 1 2 3 4 5

The technician arrived on time. He was professional, courteous and efficient and had my problem resolved within an hour. He also made sure all parts were working at optimal level. I highly recommend Precision to take care of any issues with your garage door problems.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Wallace Luster

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009