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Read what people are saying
about Precision Garage Door in:

Grand Rapids Area, MI

Precision Garage Door of West Michigan
has received 311 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I couldnt have asked for a better response time from James B in regards to our garage door issue this cold morning ! In addition he presented options for the work to be completed. He then was prompt and thorough with the work . Pleased with the results and will call again if ever needed

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Had a great experience with Jeremy this afternoon. He was very professional and was able to help us out with our less than 3 year old broken spring! We purchased a nice Clopay door but it was outfitted with inferior hardware (especially the springs) and noisy plastic wheels. Thanks to Jeremy, we know have a much better spring(s) and nice quiet urethane wheels with sealed bearings and better steel axles. We should have stuck with Precision for the replacement and have learned our lesson. Precision Garage Door for life!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tyler did a great job and worked quickly. I was anticipating a single spring replacement repair for about $375. However, he said they only do double springs on my 2 car garage door. So, with installing 2 springs, 3 bearings, and 2 cables, plus labor, the bill came to $888. Way more than I had anticipated. But I was in a jam needing the door fixed quickly. I would have shopped around for a lower price if I would have had more time.

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A Response from: Owner

Ken, we appreciate your feedback and are glad Tyler provided quick service. We understand unexpected costs can be frustrating. Your experience is valuable, and well work on improving communication about pricing to help customers feel more informed in the future. Thank you for sharing!

Service Provided:
General Service

Review:

Made appointment through website. (Easy & Simple) show up same day. Tech James B. Shown up, write estimates, and have top quality parts only. Changed out Springs balance all, so fast. Inspect all and did well.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Judd was outstanding!!! Thanks for the great work !!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Professional and efficient

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage spring broke Saturday late afternoon, Precision came out and we were backing out of our garage by 10:30 Sunday morning. They did a great job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

James Bristol arrived on time and cheerfully and professionally repaired our broken garage door. He replaced springs, bearings and cables. Work was completed within an hour and the door works like new. Very pleased. Friendly service on phone and in person.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My tech James B was friendly and fast replacing the seal on my garage door, making sure it was done right and worked properly before he left. Great service and will call again! Highly recommended!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Fast and friendly service :)

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My sales/tech guy is Jeremy P. His service is awesome! Days after I bought a new garage door, my old door(spring) broke. Jeremy came right over and with a temporary fix until the new door came in. I highly recommend Precision to everyone & ask for Jeremy.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Precision door came right out on the first day that I called them. We needed a new garage door they ordered one we received it the following week very professional I would give them 10 Stars if I could. If you have any doubts about using a door company for your garage door needs please call precision door as they will take care of you immediately.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Our detached garage is older than our grandparents. Ben gave it a brand new life with some amazing garage doors. Ben also explained how all of it worked in a patient and professional manner. Cannot recommend Precision Garage more highly!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Service technician was on time and very professional, he took the time to assess the problem, then corrected it. Very pleased with the whole process.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

James did a great job and was very professional. Reasonable prices and excellent response times. Highly recommend!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

This was our first experience with Precision Garage. Customer Service did a great job getting us scheduled right away. Jeremy, our service technician, was prompt and very professional. He did a very thorough inspection and explained all available options. Craftsmanship was well done. Would use Precision Garage Door again and would recommend Jeremy for future projects.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Prompt and great work by James B.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan was very engaging, while professional. He diagnosed and fixed the problem quickly and efficiently. This was a great first experience with Precision.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent, professional service.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

They got me right in and had my garage door repaired in under an hour. Jordan was knowledgeable, friendly and fast.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We had a busted overhead spring and Precision was here quickly. New parts, new springs, out the door in 45 minutes. I would recommend Precision Garage Door for overhead door repair/replacement. This is our second time with the company having a new opener put in previously.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan was great. Very professional helpful and thorough

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James Bristol did a great job!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

James was great. Came out diagnosed the issue and immediately got to work. Took less than a hour to replace the springs, bearings and rod. Answered all my questions. Highly recommend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Quick and efficient, fair pricing.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James was great to work with, he explained everything well and finished the job quickly!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

They were able to assess the issue with my door and could provide rebuild service on the same day even though it was the weekend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 10/08/2024
New Doors
Caledonia, MI
Review:

Judd came today for a quote and changed out our unit. He was extremely helpful, polite and explained everything. Work was done quickly and efficiently. Highly recommend!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

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Grand Rapids Area (616) 213-3701
Kalamazoo & Battle Creek Area (269) 359-1515
West Michigan Lakeshore Area (616) 239-2391
Greenville & Big Rapids Area (989) 203-2206
Allegan & Barry Counties County (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009