5.0 1 2 3 4 5 370 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 6

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 329 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews repeatedly praise same-day and emergency response, clear explanations of repair options, friendly technicians, and high-quality repairs and installations that leave doors working smoothly. Many customers also note strong communication throughout the appointment process and say they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (122) Customers frequently praise the company's quick response, including same-day, next-day, weekend, and emergency service availability. Communication (108) Reviewers consistently mention clear explanations, helpful updates, arrival calls, and straightforward walkthroughs of repair options and completed work. Professionalism (104) Customers describe technicians as professional, courteous, respectful, honest, and well prepared throughout the service visit. Speed (97) Many reviews emphasize fast diagnosis, quick repairs, and efficient installations that are completed in a short time. Expertise (86) Technicians are often praised for being knowledgeable, thorough, able to diagnose issues quickly, and confident in explaining what needs to be done. Friendliness (84) Customers repeatedly note friendly, pleasant, personable technicians and a generally easy, comfortable experience. Service (71) Reviews highlight strong customer care, with staff described as helpful, attentive, accommodating, and willing to go above and beyond. Workmanship (63) Customers commonly praise the quality of repairs and installations, noting that doors operate better, quieter, smoother, and like new after service. Value (21) A smaller but recurring group of reviews says pricing was fair, reasonable, or worthwhile for the level of service provided.

Recent Reviews from Grand Rapids, MI

Valerie Aleksandrova

Google 1 2 3 4 5
Wyoming, MI 04/17/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Lucas Smith

Google 1 2 3 4 5
Wyoming, MI 04/16/2025

Our garage door was installed last year and looks amazing. Our wall mounted button stopped working a few days ago and the team from precision came out and fixed it within three hours of the call. Tyler is great and I cant recommend he or the company enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Debra Sterling

Google 1 2 3 4 5
Allendale, MI 04/15/2025

Connor came out to repair our garage door opener and he was kind, knowledgeable, had a great work ethic and stayed on task. He also completed the job in a timely manner. Would definitely recommend Connor and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kayln Smith

Google 1 2 3 4 5
Caledonia, MI 04/13/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Katie Braund

Google 1 2 3 4 5

Stephen was quick and professional. My new door works and looks great. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Brad Popilek

Google 1 2 3 4 5
Rockford, MI 04/01/2025

Called on Monday to get a broken spring fixed. They came out Tuesday morning and we're done within an hour. Extremely professional, showed me things about my garage door that I had no clue about. I didn't know my door could be that quiet! Will definitely call them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dominick Ronchetti

Google 1 2 3 4 5

Update, Precision has refunded the $75.00 service fee.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jessica Nave

Google 1 2 3 4 5
Lowell, MI 03/30/2025

Austin did an amazing job! He was fast and showed me how to take care of my door in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dennis Wilson

Google 1 2 3 4 5
Rockford, MI 03/25/2025

Jordan Houser from Precision was outstanding, listened respectfully and very knowledgeable with the service he provided. He presented three different options and allowed me to make my choice based on the information he provided. Jordan didn't push any of the options and very quickly made the necessary repairs. I would highly recommend Jordan and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rosa Fulton

Google 1 2 3 4 5

Garage door repair, Conner the repairman exceeded all expectations. Professional, timely, tested everything, answered all questions. Sunday repair (nice to have weekend service). Working beautifully. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sandy Ellenwood

Google 1 2 3 4 5
Rockford, MI 03/22/2025

Quick friendly technician. Got me all set up and back in operation . Highly recommend. Sake for Jeremy

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Banbury

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Ricky Holt

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Nancy Zeeff

Google 1 2 3 4 5

It was great! Fast, friendly and definitely left my garage door in good shape!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rob Zapf

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

Connor showed up at the scheduled time. He was very pleasant and replaced our ancient garage door opener quickly. Connor is knowledgeable and professional. We are impressed with Precision Garage Door of West Mi as well as Connor and will certainly use them again in the future.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeff Borchers

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Christian Stratton

Google 1 2 3 4 5
Allendale, MI 03/07/2025

My technician, Jeremy Parish, could not have been more helpful and did an excellent, timely job with my garage door. Hes incredibly thorough and personable, even my dog loved him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Candela

Google 1 2 3 4 5

Fantastic experience. Technician Judd was nice and timely. He replaced my garage door spring and cables in about 30 minutes. Would call again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Beth Pettine

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Scott Powlus

Google 1 2 3 4 5
Belmont, MI 02/28/2025

Jordan was very professional, the service was some day & everything is back up & working. I will definitely call Precision Garage Door again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Ford

Google 1 2 3 4 5

Tyler was very friendly and knowledgeable. He provided me with options and did not push for one over the other. Once I made my decision, he worked quickly to resolve the issue. I am a first time homeowner, so he was a great help! After the job was done, he showed me where to lubricate the door. Service was quick and easy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lynn Strodtbeck

Google 1 2 3 4 5

Jeremy was great, on time, thorough and very helpful not to mention friendly. Glad we called them when our garage door wouldn't close all the way.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Carissa Chase

Google 1 2 3 4 5
Belmont, MI 02/27/2025

Jeremy was wonderful! He was professional and courteous. He got the job done quickly and my garage door sounds so smooth. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kyle Ericson

Google 1 2 3 4 5
Grandville, MI 02/27/2025

Great experience working with Precision. Our technician, Judd, was friendly and professional and we are very happy with his work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Mitchell

Google 1 2 3 4 5
Caledonia, MI 02/22/2025

Jeremy did a great job replacing two springs on a Saturday. Overall great experience with Precision-

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Heather Balcom

Google 1 2 3 4 5
Allendale, MI 02/21/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Adis Sulejmanovic

Google 1 2 3 4 5
Caledonia, MI 02/20/2025

Will attempt to scam you instead of doing business in good faith. Called for a broken chain. Shows up says can't fix the chain doesn't have "parts" attempts to try and scam me into replacing entire garage door for $6700 and refused to have a broken down quote. Another company fixed it no problem for about $200.

Response from Brandon Falone, President Business Owner

Adis, we're truly sorry to hear about your experience. This isnt the level of service we aim to provide. We appreciate your feedback and are committed to improving. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for sharing your thoughts.

Service: New Doors

Adam Silvis

Google 1 2 3 4 5

Same day serviceJudd did excellent quality work. Highly recommended!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Calvin Webb

Google 1 2 3 4 5

Jordan was respectful, professional, and efficient. The restoration cost was more than my wife and I expected but the 5 year warranty ultimately made the investment worthwhile.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009