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Read what people are saying
about Precision Garage Door in:

Grand Rapids Area, MI

Precision Garage Door of Grand Rapids
has received 335 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Very quick response. Same day service. Jordan was excellent . Professional and efficient.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

They were able to get a technician to us the same morning we called! Judd was very timely, friendly and did great work. He even did his best to settle down my nervous dog.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

From making the appointment to getting my garage door repaired, the entire process was smooth and easy! I was offered an appointment within a few hours of calling, but opted for a weekend appointment, which I was so grateful that they have! Jeremy called before arriving, and was super friendly. He explained what was wrong, and was able to repair the door within about 30-45 minutes. I would highly recommend using this company for anyone needing a repair for their garage door!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The technician arrived on time. He was professional, courteous and efficient and had my problem resolved within an hour. He also made sure all parts were working at optimal level. I highly recommend Precision to take care of any issues with your garage door problems.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Precision Garage Door was great to work with! Jon did a thorough job and was very professional. Reasonable price for service on a Saturday. I would highly recommend Precision Garage Door!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Prompt and efficient service!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Judd was great! Got everything figured out and up and running quickly. Solved a couple other issues as well.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was very friendly, he is very knowledgeable in his work. I am very pleased with the work that he did. Thank you all.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/10/2025
General Service
Ada, MI
Review:

They were VERY professional, from the initial phone call for service to the competition of the work, to their website! Their Technician (Jordan H) was top notch. They just became my "go-to" for all garage door repairs.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fantastic experience. Incredibly helpful and professional. Tyler K was outstanding &, while I hope to not have issues for some time when/if we do again in the future, Id be glad to have his expertise again.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James showed up early and was very friendly and professional. He took the time to thoroughly look over my door and gave me the best deal which I appreciated being a stay at home single mom. Would definitely recommend!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Did the job. Extremely expensive.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/19/2024
General Service
Ada, MI
Review:

James B did a terrific job with a thorough review of the broken garage door spring as well as reviewing other potential issues.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our garage door motor died over the weekend. While we didnt need immediate service, it was nice to know they wouldve come out. It was very convenient to schedule the visit online, and Jeremy Parish showed up with everything needed to install a new system. Jeremy is great, super nice and very personable. He explained the situation completely, offered different options of motors, and it was done about an hour later! He did a great job explaining the new system to us, and asked if we had questions. The whole experience was awesome!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan Houser did an excellent job!! Prompt. Informative. Helpful. Work driven.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The technician, Judd, was on time, did the work very quickly, and explained everything to us. He left us with a great fix and no unanswered questions. On top of that, he was a very pleasant and professional guy. Would definitely use again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

James was great in the routine maintenance on my garage door. He answered all my questions and helped get the door back into tip-top shape.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan responded right away and did a thorough job. Explained all of the options and had the garage door working again within an hour. Outstanding service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great job!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was a great technician! He evaluated our problem and provided a number of solutions. Were very happy with his work and the service of the Precision Garage team!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fantastic Customer Service

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My garage door stopped working so I called Precision and they had availability to send a tech out same day or offered availability pretty much everyday of the week. They were prompt and informative. My tech, James, was very helpful, informative and professional. I will be calling them for any of my future needs and would recommend them!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I couldnt have asked for a better response time from James B in regards to our garage door issue this cold morning ! In addition he presented options for the work to be completed. He then was prompt and thorough with the work . Pleased with the results and will call again if ever needed

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Had a great experience with Jeremy this afternoon. He was very professional and was able to help us out with our less than 3 year old broken spring! We purchased a nice Clopay door but it was outfitted with inferior hardware (especially the springs) and noisy plastic wheels. Thanks to Jeremy, we know have a much better spring(s) and nice quiet urethane wheels with sealed bearings and better steel axles. We should have stuck with Precision for the replacement and have learned our lesson. Precision Garage Door for life!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tyler did a great job and worked quickly. I was anticipating a single spring replacement repair for about $375. However, he said they only do double springs on my 2 car garage door. So, with installing 2 springs, 3 bearings, and 2 cables, plus labor, the bill came to $888. Way more than I had anticipated. But I was in a jam needing the door fixed quickly. I would have shopped around for a lower price if I would have had more time.

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A Response from: Brandon Falone, President

Ken, we appreciate your feedback and are glad Tyler provided quick service. We understand unexpected costs can be frustrating. Your experience is valuable, and well work on improving communication about pricing to help customers feel more informed in the future. Thank you for sharing!

Service Provided:
General Service

Review:

Made appointment through website. (Easy & Simple) show up same day. Tech James B. Shown up, write estimates, and have top quality parts only. Changed out Springs balance all, so fast. Inspect all and did well.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Judd was outstanding!!! Thanks for the great work !!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009