4.9 1 2 3 4 5 380 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 11

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 345 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across the Grand Rapids area and nearby communities. Customers consistently praise the company for fast response times, same-day and weekend service, knowledgeable technicians, clear explanations, and professional, friendly service. Many reviews also mention efficient repairs and installations, strong communication, and high-quality workmanship that leaves doors working smoothly and reliably.

What Customers in Your Area Mention Most

Responsiveness (173) Customers repeatedly praise the company for quick callbacks, same-day availability, and fast arrival when garage door problems come up. Professionalism (167) Reviewers consistently describe the technicians and office team as professional, courteous, respectful, and easy to work with. Communication (151) Customers value the clear explanations, upfront options, and frequent updates that help them understand the repair or installation process. Speed (142) Many reviews emphasize that repairs and installations are completed quickly, often in under an hour or within the same visit. Expertise (129) Technicians are often praised for being knowledgeable, diagnosing issues accurately, and explaining how the door systems work. Service (120) Customers highlight helpful, friendly service from both technicians and office staff, often describing the overall experience as excellent or top notch. Reliability (84) Reviewers frequently say the company shows up as promised, completes the work correctly, and is a dependable choice for repeat service. Workmanship (79) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts work smoothly afterward. Friendliness (76) Many reviews mention friendly, pleasant technicians who are personable and make the visit comfortable.

Recent Reviews from Grand Rapids, MI

Denice Mcrae

Google 1 2 3 4 5
Lowell, MI 06/24/2024

James was awesome! Excellent experience and will definently call Precision Garage Door in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nichole Ivanov

Google 1 2 3 4 5
Wyoming, MI 06/19/2024

My experience with Precision Garage Door was great since the beginning. Jordan was very polite and knowledgeable when he came to measure our doors. Eileen went above and beyond to answer my questions and provide assistance. She sent photos that were very helpful. She responded quickly through text, which was better for me. And when Jordan came back for installation, him and the other guy (sorry-can't remember his name) were both very helpful and explained everything in detail. Our garage doors look fantastic. I'm really hoping to do our barn door at some point soon, too! Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ray Figueroa

Google 1 2 3 4 5
Rockford, MI 06/18/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Ken Dehart

Google 1 2 3 4 5
Wyoming, MI 06/17/2024

They scheduled for the same morning, we're on time. Jordan is very professional. He explained all of my options in detail. Including the top option with 5 year warranty for only $50 more than the same work no warranty, $10 bucks a year to cover everything that was done today. Would recommend them as a 10. Ask for Jordan.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Veronica Smith

Google 1 2 3 4 5

Nic was very friendly and professional. I would definitely recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kenn Vidro

Facebook 1 2 3 4 5
Grandville, MI 06/17/2024

Jeremy was our technician! He was friendly & knowledgeable! What a superior job he did too! I would recommend Precision to anyone! Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dan Eardley

Google 1 2 3 4 5

Tyler was very helpful in pointing out both evident and potential issues with our door, and provided several clear options on approaches to repairing the door. Full repairs done in less than an hour. Great service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brad Gandy

Google 1 2 3 4 5

Precision Door was very informative, had several options to choose from, was not pushy during the sales process. When it came to install date, they where on time and did a great job. Would definitely recommend them.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Ian Brade

Google 1 2 3 4 5
Marne, MI 06/10/2024

Our garage door lift-hardware failed last week. I looked online for a repair service and found Precision Garage Door. The booking process and execution of the repair could not be faulted. The booking person was polite and explained everything in advance. She read back all the details to make sure she had everything correct. We were relieved that the repair could happen on Saturday without incurring a surcharge and that a no obligation quote would be provided by the technician before any work was completed. My wife and I both received text messages to confirm the appointment, and one from the technician to say he was on his way. The message included a photo of said tech (Jeremy Parish). Jeremy was very professional, friendly and efficient, and the work was completed to a high standard. If you need a garage door repair in West Michigan, this company did an outstanding job for us.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Robert Raterink

Google 1 2 3 4 5

They were on time. Completed in less than an hour. Double springs all worn out pieces replaced. I am very satisfied. Very friendly, personable technician. Would highly recommend this business and employees.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dwight Engelsma

Google 1 2 3 4 5

I was really impressed by the service experience from precision door. Very good communication, called late Friday afternoon had my door fixed same day. Price was reasonable, multiple options were offered, including new door. Thanks Mike M for your patient professionalism.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Rhein

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Sandra Swanson

Google 1 2 3 4 5

Michael was timely and personable and did a great job pairing the right remote control for our garage door. We now have two working remote controls.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Dissmore

Google 1 2 3 4 5

Jordan Houser is wonderful. Service is fast and well-done. Jordan is very knowledgeable, and he has a great personality! I've had Precision out twice now, great experience both times. Highly recommend Precision Garage Door, AND Jordan Houser.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Julie Salmon

Google 1 2 3 4 5
Ada, MI 05/20/2024

Jeremy was s great. Customer service is top notch.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Charles Behler

Google 1 2 3 4 5
Ada, MI 05/15/2024

Tyler was prompt (early), friendly, informative, and efficient. Totally satisfied with the service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

April Brady

Google 1 2 3 4 5
Caledonia, MI 05/07/2024

Jordan was on time, professional, and efficient. He was knowledgeable and gave me all of the options for repairs.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ellen Gonzales

Google 1 2 3 4 5

We recently got our garage door opener replaced and the process was so very simple! Jeremy was very professional. He had EVERYTHING he needed to fix and replace it on the spot and in a timely manner! He was very nice to talk to and very knowledgeable when we had questions. Overall, had a great experience with this company and our technician, Jeremy! Thank you, Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Duaine Pamment

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Meg Mason

Google 1 2 3 4 5
Rockford, MI 04/27/2024

Easy booking, quick service, and Tyler was great and very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Toni Moore

Google 1 2 3 4 5

We are very pleased with Jordan Houser's assessment of our garage door issue and detecting that the motor required replacing. His customer service was excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Mark Kiskie

Google 1 2 3 4 5
Rockford, MI 04/25/2024

Jeremy was on time and was professional in the work he did. Would recommend this company to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeffrey Lawn

Google 1 2 3 4 5
Wyoming, MI 04/20/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Brian Gordon

Google 1 2 3 4 5

Great Service!!! James Bristol responded to my first call and Benjamin Gebolys handled the installation. BOTH did a first rate job. I have used other garage door companies before but Precision is by far the best. Highest recommendation!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Graham Barnett

Google 1 2 3 4 5
Belmont, MI 04/16/2024

James Bristol was very courteous professional and repaired our garage door efficiently..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kristina Holzen

Facebook 1 2 3 4 5
Caledonia, MI 04/06/2024

Our experience with Precision was fabulous from beginning to end. The communication was well thought out and informative, leaving no question as to when or where our technician would be arriving. James Bristol, our technician, was kind and very helpful in identifying our issue and options to fix. He answered all of my questions with confidence and a friendly demeanor. I highly recommend using Precision and James for any garage door needs and issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Erik Stapleton

Google 1 2 3 4 5

James was very helpful and our garage door works perfectly now!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ruth Peterson

Google 1 2 3 4 5

My cable broke on my garage door and time was of the essence to get it repaired. The technician came on time and fixed the problem within the time that I needed it done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dana Baumgardner

Google 1 2 3 4 5

Tyler was great. Went over all options available and went into deep description of both the problem with my door system and the new system.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ron Gardner

Google 1 2 3 4 5

Jeremy was prompt and professional! He made the necessary repairs and replacements in an efficient manner. Very happy with the work we had done to repair our garage door operations.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009