5.0 1 2 3 4 5 360 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 11

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Toni Moore

Google 1 2 3 4 5

We are very pleased with Jordan Houser's assessment of our garage door issue and detecting that the motor required replacing. His customer service was excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Mark Kiskie

Google 1 2 3 4 5
Rockford, MI 04/25/2024

Jeremy was on time and was professional in the work he did. Would recommend this company to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeffrey Lawn

Google 1 2 3 4 5
Wyoming, MI 04/20/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Brian Gordon

Google 1 2 3 4 5

Great Service!!! James Bristol responded to my first call and Benjamin Gebolys handled the installation. BOTH did a first rate job. I have used other garage door companies before but Precision is by far the best. Highest recommendation!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Graham Barnett

Google 1 2 3 4 5
Belmont, MI 04/16/2024

James Bristol was very courteous professional and repaired our garage door efficiently..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kristina Holzen

Facebook 1 2 3 4 5
Caledonia, MI 04/06/2024

Our experience with Precision was fabulous from beginning to end. The communication was well thought out and informative, leaving no question as to when or where our technician would be arriving. James Bristol, our technician, was kind and very helpful in identifying our issue and options to fix. He answered all of my questions with confidence and a friendly demeanor. I highly recommend using Precision and James for any garage door needs and issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Erik Stapleton

Google 1 2 3 4 5

James was very helpful and our garage door works perfectly now!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ruth Peterson

Google 1 2 3 4 5

My cable broke on my garage door and time was of the essence to get it repaired. The technician came on time and fixed the problem within the time that I needed it done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dana Baumgardner

Google 1 2 3 4 5

Tyler was great. Went over all options available and went into deep description of both the problem with my door system and the new system.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ron Gardner

Google 1 2 3 4 5

Jeremy was prompt and professional! He made the necessary repairs and replacements in an efficient manner. Very happy with the work we had done to repair our garage door operations.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Matthew Rose

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

James Mika

Google 1 2 3 4 5
Caledonia, MI 03/17/2024

Ben was the installer from Precision Door. He called ahead, showed up on time and did a perfect job in the pouring rain. Truly a pro.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Chris Kay

Google 1 2 3 4 5

Great service, guys got here within 30 minutes after I called. It took them less than an hour to install a new LiftMaster door opener. I'd recommend the company. Jordan Houser was the tech on the order. Great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Andrew Haight

Google 1 2 3 4 5
Wyoming, MI 03/15/2024

We booked a service visit after one side of our door lost spring tension and proceeded to blow out our vertical tracks on both sides. It was a mess. Judd came out and did an excellent job going over all the options to get us back up and running. Once we made a decision to move forward with one of the fixes he was able to perform the fix perfectly in a timely manner. The system Precision door uses to book and schedule appointments is outstanding. Doesnt require a call and there was no delay in getting a response. If all business owners used this system my life would be easier.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Lachniet

Google 1 2 3 4 5
Rockford, MI 03/14/2024

Ben and Tyler did an excellent job installing our new garage door. They were polite and very responsive. We are happy with our new garage door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Claude Walter

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Paul Bylsma

Google 1 2 3 4 5

Jordan was terrific - on time, explained everything meticulously, and was honest in his reviews about products and services. Jordan was a real professional and I'm grateful to be able to work with him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Noah Wyn

Google 1 2 3 4 5

Benjamin did a great job installing my new garage door and life. He arrived on time and completed the job exactly in the estimated timeframe. He took the time to walk me through the product and made sure I was satisfied before leaving. Great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Steve Dubay

Google 1 2 3 4 5
Rockford, MI 02/27/2024

Called at 1:00 pm, Jeremy arrived at 2:00 pm the same day. Knowledgeable and friendly got the job done quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

R Redburn

Google 1 2 3 4 5

I called to get a repair appointment to replace a broken spring. I was told there was a three hour wait to get a technician. I accepted. Ten minutes later I got a phone call from the tech, saying he had time would it be OK to come now. i accepted again. The tech proved to highly knowledgeable, friendly, and quick. he had my door repaired in no time. Boy, am I impressed.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Devin Deal

Google 1 2 3 4 5
Wyoming, MI 02/26/2024

Very quick and timely service. Called on a Friday and would have been there within the hour, but I opted for Saturday. Jeremy fixed the door right away and replaced the track wheels and made sure everything else looked right. Didnt try to upsell me on anything, even provided a warranty on the spring they didnt install. Door opens and closes 75% quieter now. Top class

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gina Prospal

Google 1 2 3 4 5

Our tech (Judd) was incredibly friendly, knowledgeable and so fast! I called with our issue (broken spring) at 2pm and by 4pm it was fixed! They have me a variety of pricing level options and helped me settle on what worked on our budget. The communication is great with confirming your appointment, informing you when you tech is on their way, and who the tech is ahead of time. I would definitely call them again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jill Veenstra

Google 1 2 3 4 5
Lowell, MI 02/23/2024

We called Precision to come out and take a look at a door we were having issues with. Jeremy was prompt and explained what he was going to be checking very thoroughly. We had the opener replaced on the door we were having issues with and added one on another door we had not previously had an opener on. Jeremy did a great job on the installation and explanation of our new products. Would highly recommend Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Markus

Google 1 2 3 4 5

Jordan did a wonderful job. He was fast and very courteous. He explained everything and replaced the faulty parts promptly. Very pleased with the service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

William Selles

Google 1 2 3 4 5

Super quick, very friendly, fair pricing. Great experience. Thanks!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Harris

Google 1 2 3 4 5

Within the afternoon of my call to Precision for service on my garage door, the technician arrived. Jeremy Parish pleasantly greeted me on the phone in advance to let me know that he was on his way. When I explained that in addition to the regular maintenance, I wanted the aluminum channel and seal replaced, he believed that he had in his truck what was needed. I appreciated knowing that. Jeremy met me with his totally professional manner. After a quick assessment, he told me the method of repair and installation. An hour later, the entire job was completed! I couldnt be happier about the excellent result. Great fit and seal. Thank you, Jeremy and The Precision Garage Door team. Mary Harris

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dick Dick

Google 1 2 3 4 5
Rockford, MI 02/15/2024

Did a great job and gave me some quotes for possible future work,that might need to be done later

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melanie Yanchuk

Google 1 2 3 4 5

Jeremy provided excellent service, prompt and very thorough. We highly recommend this company for all your garage door needs and servicing.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ralph Fahner

Google 1 2 3 4 5
Wyoming, MI 02/13/2024

Jeremy from Precision Garage Door was awesome to deal with. Very informative and easy to understand. He diagnosed the issues I had with my garage door, and promptly fixed them. Excellent customer service. Thanks Jeremy

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Joel Herpolsheimer

Google 1 2 3 4 5

Had a spring break on our garage door. Scheduled an appointment for the following day. Technician Jon showed up on time. He replaced the springs and lubed the hinges. He aslo adjusted the opener. Thank you Jon and Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009