5.0 1 2 3 4 5 373 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 11

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 338 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across the Grand Rapids area and surrounding communities. Customers repeatedly praise the team for fast response times, same-day service, knowledgeable technicians, clear explanations of repair options, and courteous, professional service. Many reviews also highlight efficient repairs and installations, strong communication, and a hassle-free experience from booking through completion.

What Customers in Your Area Mention Most

Responsiveness (128) Customers frequently praise the company for quick responses, same-day availability, and prompt arrival, including many emergency and weekend calls. Professionalism (116) Reviewers consistently describe technicians as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (110) Customers often note that technicians are knowledgeable, diagnose issues quickly, and explain repair or replacement options clearly and confidently. Speed (104) Many reviews highlight fast repairs and installations, with work often completed in under an hour or on the same day. Communication (96) Reviewers praise clear explanations, status updates, appointment confirmations, and technicians who walk them through what was done and why. Service (89) Customers describe the overall service experience as excellent, helpful, and customer-focused from the office staff through the technicians. Friendliness (84) Technicians are often called friendly, pleasant, personable, and easy to work with, which stands out as a recurring strength. Workmanship (82) Customers report thorough, high-quality repairs and installations that leave doors working smoothly, quietly, and reliably. Value (31) Several reviewers mention fair or reasonable pricing, good deals, and work that felt worth the cost, especially when paired with quick service.

Recent Reviews from Grand Rapids, MI

Brad Gandy

Google 1 2 3 4 5

Precision Door was very informative, had several options to choose from, was not pushy during the sales process. When it came to install date, they where on time and did a great job. Would definitely recommend them.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Ian Brade

Google 1 2 3 4 5
Marne, MI 06/10/2024

Our garage door lift-hardware failed last week. I looked online for a repair service and found Precision Garage Door. The booking process and execution of the repair could not be faulted. The booking person was polite and explained everything in advance. She read back all the details to make sure she had everything correct. We were relieved that the repair could happen on Saturday without incurring a surcharge and that a no obligation quote would be provided by the technician before any work was completed. My wife and I both received text messages to confirm the appointment, and one from the technician to say he was on his way. The message included a photo of said tech (Jeremy Parish). Jeremy was very professional, friendly and efficient, and the work was completed to a high standard. If you need a garage door repair in West Michigan, this company did an outstanding job for us.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Robert Raterink

Google 1 2 3 4 5

They were on time. Completed in less than an hour. Double springs all worn out pieces replaced. I am very satisfied. Very friendly, personable technician. Would highly recommend this business and employees.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dwight Engelsma

Google 1 2 3 4 5

I was really impressed by the service experience from precision door. Very good communication, called late Friday afternoon had my door fixed same day. Price was reasonable, multiple options were offered, including new door. Thanks Mike M for your patient professionalism.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Rhein

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Sandra Swanson

Google 1 2 3 4 5

Michael was timely and personable and did a great job pairing the right remote control for our garage door. We now have two working remote controls.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Dissmore

Google 1 2 3 4 5

Jordan Houser is wonderful. Service is fast and well-done. Jordan is very knowledgeable, and he has a great personality! I've had Precision out twice now, great experience both times. Highly recommend Precision Garage Door, AND Jordan Houser.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Julie Salmon

Google 1 2 3 4 5
Ada, MI 05/20/2024

Jeremy was s great. Customer service is top notch.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Charles Behler

Google 1 2 3 4 5
Ada, MI 05/15/2024

Tyler was prompt (early), friendly, informative, and efficient. Totally satisfied with the service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

April Brady

Google 1 2 3 4 5
Caledonia, MI 05/07/2024

Jordan was on time, professional, and efficient. He was knowledgeable and gave me all of the options for repairs.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ellen Gonzales

Google 1 2 3 4 5

We recently got our garage door opener replaced and the process was so very simple! Jeremy was very professional. He had EVERYTHING he needed to fix and replace it on the spot and in a timely manner! He was very nice to talk to and very knowledgeable when we had questions. Overall, had a great experience with this company and our technician, Jeremy! Thank you, Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Duaine Pamment

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Meg Mason

Google 1 2 3 4 5
Rockford, MI 04/27/2024

Easy booking, quick service, and Tyler was great and very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Toni Moore

Google 1 2 3 4 5

We are very pleased with Jordan Houser's assessment of our garage door issue and detecting that the motor required replacing. His customer service was excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Mark Kiskie

Google 1 2 3 4 5
Rockford, MI 04/25/2024

Jeremy was on time and was professional in the work he did. Would recommend this company to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeffrey Lawn

Google 1 2 3 4 5
Wyoming, MI 04/20/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Brian Gordon

Google 1 2 3 4 5

Great Service!!! James Bristol responded to my first call and Benjamin Gebolys handled the installation. BOTH did a first rate job. I have used other garage door companies before but Precision is by far the best. Highest recommendation!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Graham Barnett

Google 1 2 3 4 5
Belmont, MI 04/16/2024

James Bristol was very courteous professional and repaired our garage door efficiently..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kristina Holzen

Facebook 1 2 3 4 5
Caledonia, MI 04/06/2024

Our experience with Precision was fabulous from beginning to end. The communication was well thought out and informative, leaving no question as to when or where our technician would be arriving. James Bristol, our technician, was kind and very helpful in identifying our issue and options to fix. He answered all of my questions with confidence and a friendly demeanor. I highly recommend using Precision and James for any garage door needs and issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Erik Stapleton

Google 1 2 3 4 5

James was very helpful and our garage door works perfectly now!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ruth Peterson

Google 1 2 3 4 5

My cable broke on my garage door and time was of the essence to get it repaired. The technician came on time and fixed the problem within the time that I needed it done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dana Baumgardner

Google 1 2 3 4 5

Tyler was great. Went over all options available and went into deep description of both the problem with my door system and the new system.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ron Gardner

Google 1 2 3 4 5

Jeremy was prompt and professional! He made the necessary repairs and replacements in an efficient manner. Very happy with the work we had done to repair our garage door operations.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Matthew Rose

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

James Mika

Google 1 2 3 4 5
Caledonia, MI 03/17/2024

Ben was the installer from Precision Door. He called ahead, showed up on time and did a perfect job in the pouring rain. Truly a pro.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Chris Kay

Google 1 2 3 4 5

Great service, guys got here within 30 minutes after I called. It took them less than an hour to install a new LiftMaster door opener. I'd recommend the company. Jordan Houser was the tech on the order. Great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Andrew Haight

Google 1 2 3 4 5
Wyoming, MI 03/15/2024

We booked a service visit after one side of our door lost spring tension and proceeded to blow out our vertical tracks on both sides. It was a mess. Judd came out and did an excellent job going over all the options to get us back up and running. Once we made a decision to move forward with one of the fixes he was able to perform the fix perfectly in a timely manner. The system Precision door uses to book and schedule appointments is outstanding. Doesnt require a call and there was no delay in getting a response. If all business owners used this system my life would be easier.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Lachniet

Google 1 2 3 4 5
Rockford, MI 03/14/2024

Ben and Tyler did an excellent job installing our new garage door. They were polite and very responsive. We are happy with our new garage door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Claude Walter

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Paul Bylsma

Google 1 2 3 4 5

Jordan was terrific - on time, explained everything meticulously, and was honest in his reviews about products and services. Jordan was a real professional and I'm grateful to be able to work with him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009