5.0 1 2 3 4 5 359 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 4

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Del Waterhouse

Google 1 2 3 4 5

These guys did great, they got here early and fixed the problem

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Allen Bean

Google 1 2 3 4 5
Caledonia, MI 07/30/2025

Justin and his helper did a great job replacing the opening mechanism on our garage door. It wasn't cheap (what is these days) but it was a builder-grade door and all the parts had to be replaced.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bonnie Vandermark

Google 1 2 3 4 5
Alto, MI 07/29/2025

Precision Garage Door Sent Austin Bectel for service garage door not opening Austin looked at the door and discovered a wire chewed causing door not to open. He repaired the wires and realigned the electric eyes . Door works great! Very efficient, knows product and was quick to find out what was wrong with door not opening. Thank you Austin for doing a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lori Coon

Google 1 2 3 4 5
Jenison, MI 07/27/2025

We ran into garage door trouble on a weekend. Easy to schedule appointment and communication with technician was quick and easy. Connor came out and took care of everything quickly. He was super nice, knowledgeable and got our garage working quickly and at a fair price!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aaron Caccamo

Google 1 2 3 4 5

Tyler did an amazing job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cassie Kawka-Vlahos

Google 1 2 3 4 5
Wyoming, MI 07/24/2025

Jeremy came out to service my garage door and went above and beyond in every way. He walked me through multiple options, explained all the price points clearly, and took the time to teach me how to properly maintain my door to extend its life. His professionalism and knowledge made the whole process smooth and informative. And if that wasnt enoughhe even helped my neighbor who came over mid-appointment with a question about her garage door! Jeremy didnt hesitate to assist, and that speaks volumes about his character and dedication. He did an outstanding job, and Ill always recommend this company!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Green

Google 1 2 3 4 5

Super responsive and reasonably priced repair when my whole door came crashing down. Came out within a few hours, made the repairs and even did some needed maintenance so the door works better than before.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lonnie Walton

Google 1 2 3 4 5

Austin was on time and he did a great job nice and friendly also

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nick Prior

Google 1 2 3 4 5
Caledonia, MI 07/17/2025

Our tech, Austin Bectel, did a great job with his service call! He assessed the problem, gave us options on how to fix it and did a good job explaining the options, different prices, availability, etc. He showed up right on schedule and worked quickly to get the job done. Thanks Austin!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Taylor

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Tim O'Hearn

Google 1 2 3 4 5

Very professional and answered all ofnour questions. We love the color and how quiet the new door is. They didn't take very long to install the door and cleaned everything up before they left. Couldn't be happier.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Katherine Onan

Google 1 2 3 4 5

Jeremy is a great technician. Very friendly and personable. He is knowledgeable about the equipment he is repairing as well as the equipment used by the company. Thanks for a great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michele Chartier

Google 1 2 3 4 5
Caledonia, MI 07/09/2025

Jordan was very nice and efficient and fixed the problem. Thank you! was right on time too!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kevin Dobreff

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

James King

Google 1 2 3 4 5

Our garage door spring decided to break on a holiday weekend Sunday. Both cars trapped in the garage! I called Precision and the call was immediately picked up by Charlla (sp.) who was super understanding and very efficiently collected all the needed information. Connor called about an hour later to tell us he was on his way. He immediately went to work and within about an hour we were back in business! Very impressed with Precision's operation from beginning to end. We could even follow a link to see where Connor was before he got here, how far away in minutes and miles! Connor was super, well dressed, clean, articulate and knew exactly what he was doing from beginning to end! Glad I made the call I did! Would do it again anytime!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ashley Freeney

Google 1 2 3 4 5
Jenison, MI 07/02/2025

Jeremy came out, assessed, gave us estimates, and had our garage door rollers/springs/cables replaced all within the hour! Wonderful service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jack Caudill

Google 1 2 3 4 5
Jenison, MI 07/01/2025

They were very knowledgeable and pleasant to work with. Highly recommend for future garage door issues.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tyler Voss

Google 1 2 3 4 5
Grandville, MI 06/30/2025

Same day service. Quote and repair in same visit. Outstanding work. Jordan answered all of my questions thoroughly. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Graham

Google 1 2 3 4 5

Quick response, friendly and knowledgeable technician. Work done in 45 minutes Highly recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Darlene Wills

Google 1 2 3 4 5

Jeremy is a very kind man. He does great work & stands by what he does. He takes time to explain what he has done & answer all the questions you may have. I would highly recommend him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Fouts

Google 1 2 3 4 5

Easy to setup an appointment, Jordan was right on time and finished the job in an hour. Friendly, prompt, recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amy Meyer

Google 1 2 3 4 5
Allendale, MI 06/24/2025

Quick, friendly and honest

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sharp

Google 1 2 3 4 5
Ada, MI 06/20/2025

Jordan was excellent. I highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Shari Watanabe

Google 1 2 3 4 5

Jordan Houser was very professional and completed the repair of my garage door quickly. Plus he explained everything to me in terms I could understand. He is a great technician that Precision Door is lucky to have on staff. Thank you for a job well done!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonnie Zamarripa

Google 1 2 3 4 5

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Elizabeth Taylor

Google 1 2 3 4 5
Caledonia, MI 06/13/2025

This is likely to come off as petty, but a driver in a Precision company van pulled out in front of me to prevent me from doing a zipper merge on 94 East outside of Kalamazoo. Its traffic science, folks. Represent your company with professionalism. :)

Response from Brandon Falone, President Business Owner

We appreciate your feedback, Elizabeth. We're sorry to hear about your experience. Professionalism is important to us, and well ensure your concerns are addressed. Thank you for bringing this to our attentionwe're committed to improving our service and representation.

Service: General Service

Barb Grinwis

Google 1 2 3 4 5

Jordan came to fix a non working opener. He went above and beyond. The opener was very old and non functional. He replaced it, reprogrammed it, adjusted and lubricated the door as well as bringing the panel down to my eye level. Thanks for a job well done in a speedy manner. I also wanted to say, thank you for the photo of Jordan sent before he arrived - sure did appreciate that!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Inhulsen

Google 1 2 3 4 5

Very happy with the service from Connor Scane and the Precision Door team. They communicated expectations, were very prompt, and Connor could not have been nicer. Will call again and refer others!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christopher Daniell

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Gerry Ludwig

Google 1 2 3 4 5
Rockford, MI 06/05/2025

Jordan did great work, very thorough and professional. Very satisfied!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009