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Garage Door Repair Reviews in Grand Rapids Area, MI (Page 4)

Precision Garage Door of Grand Rapids
has received 355 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Tyler did an amazing job!

- Aaron Caccamo

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy came out to service my garage door and went above and beyond in every way. He walked me through multiple options, explained all the price points clearly, and took the time to teach me how to properly maintain my door to extend its life. His professionalism and knowledge made the whole process smooth and informative. And if that wasnt enoughhe even helped my neighbor who came over mid-appointment with a question about her garage door! Jeremy didnt hesitate to assist, and that speaks volumes about his character and dedication. He did an outstanding job, and Ill always recommend this company!

- Cassie Kawka-Vlahos

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Super responsive and reasonably priced repair when my whole door came crashing down. Came out within a few hours, made the repairs and even did some needed maintenance so the door works better than before.

- David Green

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Austin was on time and he did a great job nice and friendly also

- Lonnie Walton

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our tech, Austin Bectel, did a great job with his service call! He assessed the problem, gave us options on how to fix it and did a good job explaining the options, different prices, availability, etc. He showed up right on schedule and worked quickly to get the job done. Thanks Austin!

- Nick Prior

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Michael Taylor

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Very professional and answered all ofnour questions. We love the color and how quiet the new door is. They didn't take very long to install the door and cleaned everything up before they left. Couldn't be happier.

- Tim O'Hearn

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy is a great technician. Very friendly and personable. He is knowledgeable about the equipment he is repairing as well as the equipment used by the company. Thanks for a great experience!

- Katherine Onan

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan was very nice and efficient and fixed the problem. Thank you! was right on time too!

- Michele Chartier

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

- Kevin Dobreff

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Our garage door spring decided to break on a holiday weekend Sunday. Both cars trapped in the garage! I called Precision and the call was immediately picked up by Charlla (sp.) who was super understanding and very efficiently collected all the needed information. Connor called about an hour later to tell us he was on his way. He immediately went to work and within about an hour we were back in business! Very impressed with Precision's operation from beginning to end. We could even follow a link to see where Connor was before he got here, how far away in minutes and miles! Connor was super, well dressed, clean, articulate and knew exactly what he was doing from beginning to end! Glad I made the call I did! Would do it again anytime!

- James King

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy came out, assessed, gave us estimates, and had our garage door rollers/springs/cables replaced all within the hour! Wonderful service!

- Ashley Freeney

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

They were very knowledgeable and pleasant to work with. Highly recommend for future garage door issues.

- Jack Caudill

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Same day service. Quote and repair in same visit. Outstanding work. Jordan answered all of my questions thoroughly. Highly recommend.

- Tyler Voss

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Quick response, friendly and knowledgeable technician. Work done in 45 minutes Highly recommend

- David Graham

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy is a very kind man. He does great work & stands by what he does. He takes time to explain what he has done & answer all the questions you may have. I would highly recommend him.

- Darlene Wills

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Easy to setup an appointment, Jordan was right on time and finished the job in an hour. Friendly, prompt, recommended.

- Matthew Fouts

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Quick, friendly and honest

- Amy Meyer

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 06/20/2025
General Service
Ada, MI
Review:

Jordan was excellent. I highly recommend!

- John Sharp

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan Houser was very professional and completed the repair of my garage door quickly. Plus he explained everything to me in terms I could understand. He is a great technician that Precision Door is lucky to have on staff. Thank you for a job well done!

- Shari Watanabe

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!

- Lonnie Zamarripa

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

This is likely to come off as petty, but a driver in a Precision company van pulled out in front of me to prevent me from doing a zipper merge on 94 East outside of Kalamazoo. Its traffic science, folks. Represent your company with professionalism. :)

- Elizabeth Taylor

A Response from: Brandon Falone, President

We appreciate your feedback, Elizabeth. We're sorry to hear about your experience. Professionalism is important to us, and well ensure your concerns are addressed. Thank you for bringing this to our attentionwe're committed to improving our service and representation.

Service Provided:
General Service

Review:

Jordan came to fix a non working opener. He went above and beyond. The opener was very old and non functional. He replaced it, reprogrammed it, adjusted and lubricated the door as well as bringing the panel down to my eye level. Thanks for a job well done in a speedy manner. I also wanted to say, thank you for the photo of Jordan sent before he arrived - sure did appreciate that!

- Barb Grinwis

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very happy with the service from Connor Scane and the Precision Door team. They communicated expectations, were very prompt, and Connor could not have been nicer. Will call again and refer others!

- John Inhulsen

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Christopher Daniell

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Jordan did great work, very thorough and professional. Very satisfied!

- Gerry Ludwig

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy did an excellent and thorough job assessing what was wrong with our garage door and making the appropriate repair recommendations. He explained everything and was kind a professional. Thank you for a great experience!

- Alyssa Mccourt

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We had Stephen as our installer! He was very efficient the minute he stepped out of his truck! He moved like he was on a mission! Stephen had everything layed out on each door panel he was working on! Wow! It was very refreshing to see a young man that committed to his work! Thank U Stephen and good luck to u on the rest of your work journey! Precision Door keep training your employees to b like Stephen and have his work ethic. Thanks Again!!! One Happy Customer! for u Stephen!!

- Patricia Workman

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

We built a house four years ago and have had nothing but issues with the garage door due to poor installation. Our garage door became stuck and several parts were completely worn down. I called Precision Garage in the morning and they were able to come in the early afternoon. Jeremy arrived and was knowledgeable and thorough with his assessment and recommended repairs. After Jeremy finished the repairs, I was amazed at the difference in our garage door. All of the creaks and issues we had were no longer present and our garage door now opens and closes as if it were new. I am thrilled with the craftsmanship and repairs that were done!

- Paul Cornwell

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Kyle was wonderful ,explained everything. He was exactly on time, worked quickly and was very pleasant. Great experience

- Deb Grow

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009