5.0 1 2 3 4 5 366 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 4

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 329 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews repeatedly praise same-day and emergency response, clear explanations of repair options, friendly technicians, and high-quality repairs and installations that leave doors working smoothly. Many customers also note strong communication throughout the appointment process and say they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (122) Customers frequently praise the company's quick response, including same-day, next-day, weekend, and emergency service availability. Communication (108) Reviewers consistently mention clear explanations, helpful updates, arrival calls, and straightforward walkthroughs of repair options and completed work. Professionalism (104) Customers describe technicians as professional, courteous, respectful, honest, and well prepared throughout the service visit. Speed (97) Many reviews emphasize fast diagnosis, quick repairs, and efficient installations that are completed in a short time. Expertise (86) Technicians are often praised for being knowledgeable, thorough, able to diagnose issues quickly, and confident in explaining what needs to be done. Friendliness (84) Customers repeatedly note friendly, pleasant, personable technicians and a generally easy, comfortable experience. Service (71) Reviews highlight strong customer care, with staff described as helpful, attentive, accommodating, and willing to go above and beyond. Workmanship (63) Customers commonly praise the quality of repairs and installations, noting that doors operate better, quieter, smoother, and like new after service. Value (21) A smaller but recurring group of reviews says pricing was fair, reasonable, or worthwhile for the level of service provided.

Recent Reviews from Grand Rapids, MI

Kate Kocienski

Facebook 1 2 3 4 5
Caledonia, MI 08/18/2025

Had a great experience over the weekend with Precision Garage Door. Jeremy came out in a Saturday after I had an issue with the emergency cord getting caught in my vehicle. He inspected it and pointed out a few things that would improve the safety and longevity of the door - and even made sure we were using the correct lubricant for the springs and other moving parts. We moved forward with his recommendation and the work was completed right then. Big thanks for easing our minds with the issues and fixing what needed to be done.

Service: General Service

Sarah Williams

Google 1 2 3 4 5
Belmont, MI 08/13/2025

Tyler was great! Professional, clean, and efficient.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kayne Ferrier

Google 1 2 3 4 5

Jordan was so pleasant, polite, and knowledgeable. He assessed the problem,offered solution options, then once I chose one, went right to work. I am quite satisfied.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bruce Krouskop

Google 1 2 3 4 5
Wyoming, MI 08/10/2025

Jeremy Parish It was very responsive. Gave us three different options for level of repair And worked quickly to get the door open so we could get our cars out of the garage

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Hardy

Google 1 2 3 4 5

Jeremy actually arrived early, but not before confirming it was OK, by calling. He was very friendly and professional. He examined the issues with our garage door and made various recommendations. I also inquired about a new opener and he set up 4 different quotes for us on the spot. He explained the good and bad with each quote and opener. We are very confident in our decision due to his openness in regards to the products. He then quickly performed the repair and install of a new garage door opener. We are very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Keith Willitts

Google 1 2 3 4 5

Fast, competent and a reasonable price for work done. I would recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jak Mercer

Google 1 2 3 4 5

Jeremy was fantastic in revitalizing my antiquated garage door. Prompt, friendly and most importantly; quality work. Would recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Del Waterhouse

Google 1 2 3 4 5

These guys did great, they got here early and fixed the problem

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Allen Bean

Google 1 2 3 4 5
Caledonia, MI 07/30/2025

Justin and his helper did a great job replacing the opening mechanism on our garage door. It wasn't cheap (what is these days) but it was a builder-grade door and all the parts had to be replaced.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bonnie Vandermark

Google 1 2 3 4 5
Alto, MI 07/29/2025

Precision Garage Door Sent Austin Bectel for service garage door not opening Austin looked at the door and discovered a wire chewed causing door not to open. He repaired the wires and realigned the electric eyes . Door works great! Very efficient, knows product and was quick to find out what was wrong with door not opening. Thank you Austin for doing a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lori Coon

Google 1 2 3 4 5
Jenison, MI 07/27/2025

We ran into garage door trouble on a weekend. Easy to schedule appointment and communication with technician was quick and easy. Connor came out and took care of everything quickly. He was super nice, knowledgeable and got our garage working quickly and at a fair price!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aaron Caccamo

Google 1 2 3 4 5

Tyler did an amazing job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cassie Kawka-Vlahos

Google 1 2 3 4 5
Wyoming, MI 07/24/2025

Jeremy came out to service my garage door and went above and beyond in every way. He walked me through multiple options, explained all the price points clearly, and took the time to teach me how to properly maintain my door to extend its life. His professionalism and knowledge made the whole process smooth and informative. And if that wasnt enoughhe even helped my neighbor who came over mid-appointment with a question about her garage door! Jeremy didnt hesitate to assist, and that speaks volumes about his character and dedication. He did an outstanding job, and Ill always recommend this company!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Green

Google 1 2 3 4 5

Super responsive and reasonably priced repair when my whole door came crashing down. Came out within a few hours, made the repairs and even did some needed maintenance so the door works better than before.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lonnie Walton

Google 1 2 3 4 5

Austin was on time and he did a great job nice and friendly also

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nick Prior

Google 1 2 3 4 5
Caledonia, MI 07/17/2025

Our tech, Austin Bectel, did a great job with his service call! He assessed the problem, gave us options on how to fix it and did a good job explaining the options, different prices, availability, etc. He showed up right on schedule and worked quickly to get the job done. Thanks Austin!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Taylor

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Tim O'Hearn

Google 1 2 3 4 5

Very professional and answered all ofnour questions. We love the color and how quiet the new door is. They didn't take very long to install the door and cleaned everything up before they left. Couldn't be happier.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Katherine Onan

Google 1 2 3 4 5

Jeremy is a great technician. Very friendly and personable. He is knowledgeable about the equipment he is repairing as well as the equipment used by the company. Thanks for a great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michele Chartier

Google 1 2 3 4 5
Caledonia, MI 07/09/2025

Jordan was very nice and efficient and fixed the problem. Thank you! was right on time too!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kevin Dobreff

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

James King

Google 1 2 3 4 5

Our garage door spring decided to break on a holiday weekend Sunday. Both cars trapped in the garage! I called Precision and the call was immediately picked up by Charlla (sp.) who was super understanding and very efficiently collected all the needed information. Connor called about an hour later to tell us he was on his way. He immediately went to work and within about an hour we were back in business! Very impressed with Precision's operation from beginning to end. We could even follow a link to see where Connor was before he got here, how far away in minutes and miles! Connor was super, well dressed, clean, articulate and knew exactly what he was doing from beginning to end! Glad I made the call I did! Would do it again anytime!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ashley Freeney

Google 1 2 3 4 5
Jenison, MI 07/02/2025

Jeremy came out, assessed, gave us estimates, and had our garage door rollers/springs/cables replaced all within the hour! Wonderful service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jack Caudill

Google 1 2 3 4 5
Jenison, MI 07/01/2025

They were very knowledgeable and pleasant to work with. Highly recommend for future garage door issues.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tyler Voss

Google 1 2 3 4 5
Grandville, MI 06/30/2025

Same day service. Quote and repair in same visit. Outstanding work. Jordan answered all of my questions thoroughly. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Graham

Google 1 2 3 4 5

Quick response, friendly and knowledgeable technician. Work done in 45 minutes Highly recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Darlene Wills

Google 1 2 3 4 5

Jeremy is a very kind man. He does great work & stands by what he does. He takes time to explain what he has done & answer all the questions you may have. I would highly recommend him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Fouts

Google 1 2 3 4 5

Easy to setup an appointment, Jordan was right on time and finished the job in an hour. Friendly, prompt, recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amy Meyer

Google 1 2 3 4 5
Allendale, MI 06/24/2025

Quick, friendly and honest

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sharp

Google 1 2 3 4 5
Ada, MI 06/20/2025

Jordan was excellent. I highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009