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Read what people are saying
about Precision Garage Door in:

Grand Rapids Area, MI

Precision Garage Door of Grand Rapids
has received 335 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Called on Monday to get a broken spring fixed. They came out Tuesday morning and we're done within an hour. Extremely professional, showed me things about my garage door that I had no clue about. I didn't know my door could be that quiet! Will definitely call them again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Update, Precision has refunded the $75.00 service fee.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Austin did an amazing job! He was fast and showed me how to take care of my door in the future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan Houser from Precision was outstanding, listened respectfully and very knowledgeable with the service he provided. He presented three different options and allowed me to make my choice based on the information he provided. Jordan didn't push any of the options and very quickly made the necessary repairs. I would highly recommend Jordan and Precision.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage door repair, Conner the repairman exceeded all expectations. Professional, timely, tested everything, answered all questions. Sunday repair (nice to have weekend service). Working beautifully. Thank you!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Quick friendly technician. Got me all set up and back in operation . Highly recommend. Sake for Jeremy

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

It was great! Fast, friendly and definitely left my garage door in good shape!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Connor showed up at the scheduled time. He was very pleasant and replaced our ancient garage door opener quickly. Connor is knowledgeable and professional. We are impressed with Precision Garage Door of West Mi as well as Connor and will certainly use them again in the future.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

My technician, Jeremy Parish, could not have been more helpful and did an excellent, timely job with my garage door. Hes incredibly thorough and personable, even my dog loved him.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fantastic experience. Technician Judd was nice and timely. He replaced my garage door spring and cables in about 30 minutes. Would call again.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Jordan was very professional, the service was some day & everything is back up & working. I will definitely call Precision Garage Door again!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tyler was very friendly and knowledgeable. He provided me with options and did not push for one over the other. Once I made my decision, he worked quickly to resolve the issue. I am a first time homeowner, so he was a great help! After the job was done, he showed me where to lubricate the door. Service was quick and easy!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was great, on time, thorough and very helpful not to mention friendly. Glad we called them when our garage door wouldn't close all the way.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was wonderful! He was professional and courteous. He got the job done quickly and my garage door sounds so smooth. Thank you!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great experience working with Precision. Our technician, Judd, was friendly and professional and we are very happy with his work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy did a great job replacing two springs on a Saturday. Overall great experience with Precision-

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/20/2025
New Doors
Caledonia, MI
Review:

Will attempt to scam you instead of doing business in good faith. Called for a broken chain. Shows up says can't fix the chain doesn't have "parts" attempts to try and scam me into replacing entire garage door for $6700 and refused to have a broken down quote. Another company fixed it no problem for about $200.

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A Response from: Brandon Falone, President

Adis, we're truly sorry to hear about your experience. This isnt the level of service we aim to provide. We appreciate your feedback and are committed to improving. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for sharing your thoughts.

Service Provided:
New Doors

Review:

Same day serviceJudd did excellent quality work. Highly recommended!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan was respectful, professional, and efficient. The restoration cost was more than my wife and I expected but the 5 year warranty ultimately made the investment worthwhile.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tyler was great. Was here early and explained everything. Great experience and would highly recommend them.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/13/2025
New Doors
Jenison, MI
Review:

Excellent job and product. Technician Steve did high quality work and the speed with which he performed the task was phenomenal. Excellent experience with this company and their employees

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

We were able to get same day service and Jeremy the technician came right on time. He was personable and quickly diagnosed the problem and pointed out issues that I had not even noticed like two broken door hinges. Jeremy was able to quickly do repairs at a reasonable price. It was a great experience!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Garage Door stopped opening. Scheduled an appointment with Jeremy for the next morning. He was on time, professional and did a great job fixing the problems of our garage door that our builders had missed. Very reasonably priced. Highly recommend this company. They are awesome!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy kept me informed and was very professional. Highly recommend Precision Garage Door of West Michigan.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009