5.0 1 2 3 4 5 360 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 5

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 323 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews frequently highlight same-day or next-day service, clear explanations of repair and replacement options, and technicians who are friendly, knowledgeable, and thorough. Many customers also praise the quality of the finished work, strong communication, and the convenience of simple scheduling and prompt arrival updates.

What Customers in Your Area Mention Most

Responsiveness (111) Customers repeatedly praise the company for very fast response times, often with same-day or next-day service and quick follow-up when garage door issues arise. Professionalism (103) Reviewers consistently describe technicians and office support as professional, courteous, respectful, and well prepared. Expertise (96) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and explain repair or replacement options clearly. Speed (92) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often within about an hour. Communication (82) Customers value the clear communication before and during service, including calls ahead of arrival, updates on timing, and thorough explanations of the work performed. Friendliness (79) Technicians are often described as friendly, pleasant, personable, kind, and easy to work with. Service (74) Reviewers highlight strong overall customer service, including helpful office interactions, attentive treatment, and a smooth experience from scheduling through completion. Workmanship (68) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts are fixed correctly and work well afterward. Booking Experience (46) Many customers say scheduling is simple and convenient, with online booking and easy appointment setup being recurring positives.

Recent Reviews from Grand Rapids, MI

Gerry Ludwig

Google 1 2 3 4 5
Rockford, MI 06/05/2025

Jordan did great work, very thorough and professional. Very satisfied!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Alyssa Mccourt

Google 1 2 3 4 5
Wyoming, MI 06/04/2025

Jeremy did an excellent and thorough job assessing what was wrong with our garage door and making the appropriate repair recommendations. He explained everything and was kind a professional. Thank you for a great experience!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Patricia Workman

Google 1 2 3 4 5

We had Stephen as our installer! He was very efficient the minute he stepped out of his truck! He moved like he was on a mission! Stephen had everything layed out on each door panel he was working on! Wow! It was very refreshing to see a young man that committed to his work! Thank U Stephen and good luck to u on the rest of your work journey! Precision Door keep training your employees to b like Stephen and have his work ethic. Thanks Again!!! One Happy Customer! for u Stephen!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Paul Cornwell

Google 1 2 3 4 5
Jenison, MI 05/28/2025

We built a house four years ago and have had nothing but issues with the garage door due to poor installation. Our garage door became stuck and several parts were completely worn down. I called Precision Garage in the morning and they were able to come in the early afternoon. Jeremy arrived and was knowledgeable and thorough with his assessment and recommended repairs. After Jeremy finished the repairs, I was amazed at the difference in our garage door. All of the creaks and issues we had were no longer present and our garage door now opens and closes as if it were new. I am thrilled with the craftsmanship and repairs that were done!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Deb Grow

Facebook 1 2 3 4 5

Kyle was wonderful ,explained everything. He was exactly on time, worked quickly and was very pleasant. Great experience

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steven Hillstead

Google 1 2 3 4 5

Jeremy Parish was exceptional in the performance of his Technician/Customer Service responsibilities. He clearly explained the options for service, repair and replacement of our garage door. Jeremy performed a thorough inspection of all the garage door assembly, which revealed the excessive wear of bearings, tracks and cables. Jeremy demonstrated a great depth of knowledge, as he explained the safety related and other repairs needed, of not only the spring, but also of the related garage door parts and accessories needing replacement. Thank you, Jeremy, for excellency of Technician and Customer Service. Sarah and I are looking forward to our new garage doors.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thomas Knauf

Google 1 2 3 4 5
Sparta, MI 05/23/2025

Timeliness, effort of the service technician were great, positive comments by my employees for your service technician's work ethic and quality of the work were all outstanding. My employees who use this garage said, "the door has never work better and might even be better than when new. U deserve the five stars for sure.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dean Devries

Google 1 2 3 4 5
Allendale, MI 05/22/2025

I came home shortly after lunch and saw a cable hanging outside the door. I contacted Precision to see how soon they could repair this cable. Their website was fantastic and I was able to get a service slot the same day (within the hour) and was emailed a confirmation immediately. Shortly after that I received a photo of who was coming along with additional information to get me taken care of. 30 minutes later I received a call from Jordan Houser letting me know he would be there in 30 minutes. He was prompt and professional. Fantastic experience and service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Angela Shouey

Google 1 2 3 4 5
Rockford, MI 05/16/2025

Recommend their services! Jeremy did a great job, was very professional and I am happy to have our garage door back working properly!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lynn Vickery

Google 1 2 3 4 5

Professional, knowledgeable, and very quick repair of multiple parts of our garage door. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aleta Katonak

Google 1 2 3 4 5

Timely matter to arrive for emergency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jennifer Hill

Google 1 2 3 4 5

Jeremy P., the technician, was extremely helpful, informative and friendly. He arrived on time and installed the new garage door in a short time. He also lubricated the garage door and provided helpful instructions. He did not try to sell me anything extra that I really didn't want. An overall impressive professional technician.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Wagner

Google 1 2 3 4 5
Wyoming, MI 05/06/2025

Jordan was prompt, professional,and courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Paul Bongiovanni

Google 1 2 3 4 5

Great. Quick arrival and quick fix. Very impressive

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Frank Wilcox

Google 1 2 3 4 5

Our garage door spring broke on Saturday May 3, I googled repair places for the door. I called Precision Garage door of West Michigan, first I asked if there was a extra fee for coming out to repair on Sunday and was told no, they also give veterans a discount, made an appointment for Sunday at 2pm and Connor showed up a little early, he explained what was needed and gave me a quote to repair the door. We approved the repair and he got the job done, he asked me to come out and check it out and I reviewed his work, items that were quoted were replaced and the door worked fine. I would give Connor and Precision a 10 out of 10 great job and price. Thank you for taking care of us today Frank Wilcox

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Theresa Keyes

Google 1 2 3 4 5

Friendly, fast and affordable fix.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Roscoe

Google 1 2 3 4 5

Great service and communication. Jeremy was great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Scott Poliski

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Great service. Technician was helpful and friendly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sloan

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Response from Brandon Falone, President Business Owner

John, we're sorry to see your low rating. We value all customer experiences and are committed to improving. If you have any specific concerns or suggestions, wed love to hear them. Thank you for your input, and we hope to earn a better rating from you in the future.

Service: General Service

Steven Koster

Google 1 2 3 4 5

Precision Door came out on a weekend when my garage door broke. They secured my garage, helped pick a new door, and special ordered it for our odd sized opening. Ben came out when the parts came in and fixed it all up in a few hours. A great experience, well recommended!

Response from Brandon Falone, President Business Owner

Thank you, Steven! Were thrilled to hear about your positive experience with our team. Its great to know Ben was able to assist you efficiently. Your recommendation means a lot to us! If you ever need help in the future, we're just a call away.

Service: New Doors

Valerie Aleksandrova

Google 1 2 3 4 5
Wyoming, MI 04/17/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Lucas Smith

Google 1 2 3 4 5
Wyoming, MI 04/16/2025

Our garage door was installed last year and looks amazing. Our wall mounted button stopped working a few days ago and the team from precision came out and fixed it within three hours of the call. Tyler is great and I cant recommend he or the company enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Debra Sterling

Google 1 2 3 4 5
Allendale, MI 04/15/2025

Connor came out to repair our garage door opener and he was kind, knowledgeable, had a great work ethic and stayed on task. He also completed the job in a timely manner. Would definitely recommend Connor and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kayln Smith

Google 1 2 3 4 5
Caledonia, MI 04/13/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Katie Braund

Google 1 2 3 4 5

Stephen was quick and professional. My new door works and looks great. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Brad Popilek

Google 1 2 3 4 5
Rockford, MI 04/01/2025

Called on Monday to get a broken spring fixed. They came out Tuesday morning and we're done within an hour. Extremely professional, showed me things about my garage door that I had no clue about. I didn't know my door could be that quiet! Will definitely call them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dominick Ronchetti

Google 1 2 3 4 5

Update, Precision has refunded the $75.00 service fee.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jessica Nave

Google 1 2 3 4 5
Lowell, MI 03/30/2025

Austin did an amazing job! He was fast and showed me how to take care of my door in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dennis Wilson

Google 1 2 3 4 5
Rockford, MI 03/25/2025

Jordan Houser from Precision was outstanding, listened respectfully and very knowledgeable with the service he provided. He presented three different options and allowed me to make my choice based on the information he provided. Jordan didn't push any of the options and very quickly made the necessary repairs. I would highly recommend Jordan and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rosa Fulton

Google 1 2 3 4 5

Garage door repair, Conner the repairman exceeded all expectations. Professional, timely, tested everything, answered all questions. Sunday repair (nice to have weekend service). Working beautifully. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009