5.0 1 2 3 4 5 370 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 5

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 329 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews repeatedly praise same-day and emergency response, clear explanations of repair options, friendly technicians, and high-quality repairs and installations that leave doors working smoothly. Many customers also note strong communication throughout the appointment process and say they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (122) Customers frequently praise the company's quick response, including same-day, next-day, weekend, and emergency service availability. Communication (108) Reviewers consistently mention clear explanations, helpful updates, arrival calls, and straightforward walkthroughs of repair options and completed work. Professionalism (104) Customers describe technicians as professional, courteous, respectful, honest, and well prepared throughout the service visit. Speed (97) Many reviews emphasize fast diagnosis, quick repairs, and efficient installations that are completed in a short time. Expertise (86) Technicians are often praised for being knowledgeable, thorough, able to diagnose issues quickly, and confident in explaining what needs to be done. Friendliness (84) Customers repeatedly note friendly, pleasant, personable technicians and a generally easy, comfortable experience. Service (71) Reviews highlight strong customer care, with staff described as helpful, attentive, accommodating, and willing to go above and beyond. Workmanship (63) Customers commonly praise the quality of repairs and installations, noting that doors operate better, quieter, smoother, and like new after service. Value (21) A smaller but recurring group of reviews says pricing was fair, reasonable, or worthwhile for the level of service provided.

Recent Reviews from Grand Rapids, MI

Darlene Wills

Google 1 2 3 4 5

Jeremy is a very kind man. He does great work & stands by what he does. He takes time to explain what he has done & answer all the questions you may have. I would highly recommend him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Fouts

Google 1 2 3 4 5

Easy to setup an appointment, Jordan was right on time and finished the job in an hour. Friendly, prompt, recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amy Meyer

Google 1 2 3 4 5
Allendale, MI 06/24/2025

Quick, friendly and honest

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sharp

Google 1 2 3 4 5
Ada, MI 06/20/2025

Jordan was excellent. I highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Shari Watanabe

Google 1 2 3 4 5

Jordan Houser was very professional and completed the repair of my garage door quickly. Plus he explained everything to me in terms I could understand. He is a great technician that Precision Door is lucky to have on staff. Thank you for a job well done!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonnie Zamarripa

Google 1 2 3 4 5

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Elizabeth Taylor

Google 1 2 3 4 5
Caledonia, MI 06/13/2025

This is likely to come off as petty, but a driver in a Precision company van pulled out in front of me to prevent me from doing a zipper merge on 94 East outside of Kalamazoo. Its traffic science, folks. Represent your company with professionalism. :)

Response from Brandon Falone, President Business Owner

We appreciate your feedback, Elizabeth. We're sorry to hear about your experience. Professionalism is important to us, and well ensure your concerns are addressed. Thank you for bringing this to our attentionwe're committed to improving our service and representation.

Service: General Service

Barb Grinwis

Google 1 2 3 4 5

Jordan came to fix a non working opener. He went above and beyond. The opener was very old and non functional. He replaced it, reprogrammed it, adjusted and lubricated the door as well as bringing the panel down to my eye level. Thanks for a job well done in a speedy manner. I also wanted to say, thank you for the photo of Jordan sent before he arrived - sure did appreciate that!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Inhulsen

Google 1 2 3 4 5

Very happy with the service from Connor Scane and the Precision Door team. They communicated expectations, were very prompt, and Connor could not have been nicer. Will call again and refer others!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christopher Daniell

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Gerry Ludwig

Google 1 2 3 4 5
Rockford, MI 06/05/2025

Jordan did great work, very thorough and professional. Very satisfied!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Alyssa Mccourt

Google 1 2 3 4 5
Wyoming, MI 06/04/2025

Jeremy did an excellent and thorough job assessing what was wrong with our garage door and making the appropriate repair recommendations. He explained everything and was kind a professional. Thank you for a great experience!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Patricia Workman

Google 1 2 3 4 5

We had Stephen as our installer! He was very efficient the minute he stepped out of his truck! He moved like he was on a mission! Stephen had everything layed out on each door panel he was working on! Wow! It was very refreshing to see a young man that committed to his work! Thank U Stephen and good luck to u on the rest of your work journey! Precision Door keep training your employees to b like Stephen and have his work ethic. Thanks Again!!! One Happy Customer! for u Stephen!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Paul Cornwell

Google 1 2 3 4 5
Jenison, MI 05/28/2025

We built a house four years ago and have had nothing but issues with the garage door due to poor installation. Our garage door became stuck and several parts were completely worn down. I called Precision Garage in the morning and they were able to come in the early afternoon. Jeremy arrived and was knowledgeable and thorough with his assessment and recommended repairs. After Jeremy finished the repairs, I was amazed at the difference in our garage door. All of the creaks and issues we had were no longer present and our garage door now opens and closes as if it were new. I am thrilled with the craftsmanship and repairs that were done!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Deb Grow

Facebook 1 2 3 4 5

Kyle was wonderful ,explained everything. He was exactly on time, worked quickly and was very pleasant. Great experience

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steven Hillstead

Google 1 2 3 4 5

Jeremy Parish was exceptional in the performance of his Technician/Customer Service responsibilities. He clearly explained the options for service, repair and replacement of our garage door. Jeremy performed a thorough inspection of all the garage door assembly, which revealed the excessive wear of bearings, tracks and cables. Jeremy demonstrated a great depth of knowledge, as he explained the safety related and other repairs needed, of not only the spring, but also of the related garage door parts and accessories needing replacement. Thank you, Jeremy, for excellency of Technician and Customer Service. Sarah and I are looking forward to our new garage doors.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thomas Knauf

Google 1 2 3 4 5
Sparta, MI 05/23/2025

Timeliness, effort of the service technician were great, positive comments by my employees for your service technician's work ethic and quality of the work were all outstanding. My employees who use this garage said, "the door has never work better and might even be better than when new. U deserve the five stars for sure.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dean Devries

Google 1 2 3 4 5
Allendale, MI 05/22/2025

I came home shortly after lunch and saw a cable hanging outside the door. I contacted Precision to see how soon they could repair this cable. Their website was fantastic and I was able to get a service slot the same day (within the hour) and was emailed a confirmation immediately. Shortly after that I received a photo of who was coming along with additional information to get me taken care of. 30 minutes later I received a call from Jordan Houser letting me know he would be there in 30 minutes. He was prompt and professional. Fantastic experience and service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Angela Shouey

Google 1 2 3 4 5
Rockford, MI 05/16/2025

Recommend their services! Jeremy did a great job, was very professional and I am happy to have our garage door back working properly!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lynn Vickery

Google 1 2 3 4 5

Professional, knowledgeable, and very quick repair of multiple parts of our garage door. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aleta Katonak

Google 1 2 3 4 5

Timely matter to arrive for emergency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jennifer Hill

Google 1 2 3 4 5

Jeremy P., the technician, was extremely helpful, informative and friendly. He arrived on time and installed the new garage door in a short time. He also lubricated the garage door and provided helpful instructions. He did not try to sell me anything extra that I really didn't want. An overall impressive professional technician.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Wagner

Google 1 2 3 4 5
Wyoming, MI 05/06/2025

Jordan was prompt, professional,and courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Paul Bongiovanni

Google 1 2 3 4 5

Great. Quick arrival and quick fix. Very impressive

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Frank Wilcox

Google 1 2 3 4 5

Our garage door spring broke on Saturday May 3, I googled repair places for the door. I called Precision Garage door of West Michigan, first I asked if there was a extra fee for coming out to repair on Sunday and was told no, they also give veterans a discount, made an appointment for Sunday at 2pm and Connor showed up a little early, he explained what was needed and gave me a quote to repair the door. We approved the repair and he got the job done, he asked me to come out and check it out and I reviewed his work, items that were quoted were replaced and the door worked fine. I would give Connor and Precision a 10 out of 10 great job and price. Thank you for taking care of us today Frank Wilcox

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Theresa Keyes

Google 1 2 3 4 5

Friendly, fast and affordable fix.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Roscoe

Google 1 2 3 4 5

Great service and communication. Jeremy was great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Scott Poliski

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Great service. Technician was helpful and friendly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sloan

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Response from Brandon Falone, President Business Owner

John, we're sorry to see your low rating. We value all customer experiences and are committed to improving. If you have any specific concerns or suggestions, wed love to hear them. Thank you for your input, and we hope to earn a better rating from you in the future.

Service: General Service

Steven Koster

Google 1 2 3 4 5

Precision Door came out on a weekend when my garage door broke. They secured my garage, helped pick a new door, and special ordered it for our odd sized opening. Ben came out when the parts came in and fixed it all up in a few hours. A great experience, well recommended!

Response from Brandon Falone, President Business Owner

Thank you, Steven! Were thrilled to hear about your positive experience with our team. Its great to know Ben was able to assist you efficiently. Your recommendation means a lot to us! If you ever need help in the future, we're just a call away.

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009