Read what people are saying
about Precision Garage Door in:
Grand Rapids Area, MI
Precision Garage Door of Grand Rapidshas received 335 reviews, averaging 4.97 Stars:
Jenison, MI
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Ada, MI
I called this morning because my garage door would not go up. James came out today and diagnosed the issue and fixed it right away. They fixed my other garage door in February with stellar results. The only company I trust for my doors.
- Mark Mischley
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
- Kim Mack
Thank you for the great rating! We appreciate your business!
Sparta, MI
OMGoodness! Do not hesitate. Precision Garage Door of West Michigan is the right choice! Bottom line from scheduling to paying for their service and repairs, the entire process was a great experience. I waited through the weekend thinking that when I called their office on Monday I would probably get put off a week or two. When I did make the call on Monday, I learned right away from their website. They were open 24 hours. Meaning, I could have called earlier because they have technicians working on the weekends too! That was a pleasant surprise. As I was on the phone holding for someone to schedule the appointment, the on hold information indicated I could go to their website and schedule a service call. So I thought, Ill go ahead and do that while Im waiting, but I have to admit, I was very skeptical about that process. I was surprised when I was able to schedule the service call for the same day a couple hours from the time I had made the first and only phone call! Even after I got the appointment confirmations via email and text, I was sure I was going to get a follow up message, letting me know that Precision could not honor the time I had scheduled. I was thinking theres no way they could come that fast. I was wrong! At the same time I got my confirmations, Jennifer came on the phone, took me off hold. I explained to her what I had just done (scheduling an appointment online). She was very helpful. She found my appointment and confirmed everything right there. I was also pleasantly informed there would be no service call charge unless there was no work to be done at all on my garage door. Keep in mind, I havent told anyone from Precision what my garage door issue was. Just a few minutes later, I got a call from the technician, Michael, asking permission to come earlier than my scheduled time. When Michael arrived, and after a brief discussion about the issue, he went right to work and figured out what choices I had to make the correct repairs. He was very knowledgeable, professional, and easy to understand. He gave me everything I needed to make a decision. From the options he laid out, I could even tell he had my best interest in mind. Once I made my selection, he went right back to work and everything was done within about an hour and a half. In a situation where I thought I was going to have a headache getting my garage door fixed, Precision, and their team, instead turned it into an enjoyable experience. I will definitely recommend them to anybody I know and feel comfortable doing so.
- David Bedgood
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
Scheduled an appt Sunday for Monday and James was here 1st thing Monday. Great communication through the whole process. Highly recommend!
- Michelle Reid
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grandville, MI
Tyler K. Did a great job replacing the wire on my garage door opener. He was due to arrive at 4 and called about an hour earlier to say he was ahead of schedule and check with me to see if early arrival would be convenient. He was polite, professional and gave me an accurate quote prior to starting the job. Truely did a great job!
- Pamela Kaupa
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Springs, MI
Judd was very thorough and did a great job!
- Deborah Gorby
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Ada, MI
Great job and did my repair within 2 hours of my call!
- Beth Austin
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
I needed help quickly. They got me an appointment right away and the service was great. Jeremy explained everything and was fast and good.
- Conor Dugan
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
- Richard Gibson
Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!
Grand Rapids, MI
AVOID THESE PEOPLE LIKE THE PLAGUE, I needed a tech to get into my garage which was stuck closed, they got in through a side window which was fine and expected but they left all the glass and wood debris from it on the ground, didn't even bother cleaning that up. On top of that, they overcharged double typical rates for a new basic opener AND they programmed the door to open too far causing the tension cable to pop off and the door fell off the track in 3 different spots, an absolute pain!
- Craig Stoddard
Hello Craig, we're truly sorry to hear about your negative experience. This is not the level of service we aim to provide. We appreciate your feedback and will address these issues with our team to ensure they are rectified. Thank you for bringing this to our attention.
Sparta, MI
First time using this company and we were very pleased! They could come the same day we called to repair our door. Jordan was our technician and he was friendly, knowledgeable, and efficient. It was a pleasure working with him. We will definitely call them again if we have any garage door issues in the future!
- Jessica Snyder
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Allendale, MI
Michael was prompt, thorough, and honest with our garage door motor assessment and estimate. His replacement process was quick and precise. Very happy with the product and service!
- Kelly Tavis
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wyoming, MI
Great prompt service. Very courteous technician
- Jim Voogd
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Rockford, MI
Jeremy worked on quieting my garage door from clanking loudly. Very competent service tech
- Kathy Anderson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Lowell, MI
James was awesome! Excellent experience and will definently call Precision Garage Door in the future.
- Denice Mcrae
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wyoming, MI
My experience with Precision Garage Door was great since the beginning. Jordan was very polite and knowledgeable when he came to measure our doors. Eileen went above and beyond to answer my questions and provide assistance. She sent photos that were very helpful. She responded quickly through text, which was better for me. And when Jordan came back for installation, him and the other guy (sorry-can't remember his name) were both very helpful and explained everything in detail. Our garage doors look fantastic. I'm really hoping to do our barn door at some point soon, too! Thank you!
- Nichole Ivanov
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Rockford, MI
- Ray Figueroa
Thank you for the great rating! We appreciate your business!
Wyoming, MI
They scheduled for the same morning, we're on time. Jordan is very professional. He explained all of my options in detail. Including the top option with 5 year warranty for only $50 more than the same work no warranty, $10 bucks a year to cover everything that was done today. Would recommend them as a 10. Ask for Jordan.
- Ken Dehart
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Comstock Park, MI
Nic was very friendly and professional. I would definitely recommend!
- Veronica Smith
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Grandville, MI
Jeremy was our technician! He was friendly & knowledgeable! What a superior job he did too! I would recommend Precision to anyone! Thank you!
- Kenn Vidro
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
Tyler was very helpful in pointing out both evident and potential issues with our door, and provided several clear options on approaches to repairing the door. Full repairs done in less than an hour. Great service.
- Dan Eardley
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Grand Rapids, MI
Precision Door was very informative, had several options to choose from, was not pushy during the sales process. When it came to install date, they where on time and did a great job. Would definitely recommend them.
- Brad Gandy
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Marne, MI
Our garage door lift-hardware failed last week. I looked online for a repair service and found Precision Garage Door. The booking process and execution of the repair could not be faulted. The booking person was polite and explained everything in advance. She read back all the details to make sure she had everything correct. We were relieved that the repair could happen on Saturday without incurring a surcharge and that a no obligation quote would be provided by the technician before any work was completed. My wife and I both received text messages to confirm the appointment, and one from the technician to say he was on his way. The message included a photo of said tech (Jeremy Parish). Jeremy was very professional, friendly and efficient, and the work was completed to a high standard. If you need a garage door repair in West Michigan, this company did an outstanding job for us.
- Ian Brade
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
They were on time. Completed in less than an hour. Double springs all worn out pieces replaced. I am very satisfied. Very friendly, personable technician. Would highly recommend this business and employees.
- Robert Raterink
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Grand Rapids, MI
I was really impressed by the service experience from precision door. Very good communication, called late Friday afternoon had my door fixed same day. Price was reasonable, multiple options were offered, including new door. Thanks Mike M for your patient professionalism.
- Dwight Engelsma
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Grand Rapids, MI
- David Rhein
Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!
Byron Center, MI
Michael was timely and personable and did a great job pairing the right remote control for our garage door. We now have two working remote controls.
- Sandra Swanson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Byron Center, MI
Jordan Houser is wonderful. Service is fast and well-done. Jordan is very knowledgeable, and he has a great personality! I've had Precision out twice now, great experience both times. Highly recommend Precision Garage Door, AND Jordan Houser.
- Mary Dissmore
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Ada, MI
Jeremy was s great. Customer service is top notch.
- Julie Salmon
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Jordan was friendly and professional. Fantastic service!
- Andrea Mosher