5.0 1 2 3 4 5 370 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 9

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 329 most recent customer reviews

Customers across Grand Rapids and nearby communities consistently describe Precision Garage Door of Grand Rapids as fast, professional, and easy to work with. Reviews repeatedly praise same-day and emergency response, clear explanations of repair options, friendly technicians, and high-quality repairs and installations that leave doors working smoothly. Many customers also note strong communication throughout the appointment process and say they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (122) Customers frequently praise the company's quick response, including same-day, next-day, weekend, and emergency service availability. Communication (108) Reviewers consistently mention clear explanations, helpful updates, arrival calls, and straightforward walkthroughs of repair options and completed work. Professionalism (104) Customers describe technicians as professional, courteous, respectful, honest, and well prepared throughout the service visit. Speed (97) Many reviews emphasize fast diagnosis, quick repairs, and efficient installations that are completed in a short time. Expertise (86) Technicians are often praised for being knowledgeable, thorough, able to diagnose issues quickly, and confident in explaining what needs to be done. Friendliness (84) Customers repeatedly note friendly, pleasant, personable technicians and a generally easy, comfortable experience. Service (71) Reviews highlight strong customer care, with staff described as helpful, attentive, accommodating, and willing to go above and beyond. Workmanship (63) Customers commonly praise the quality of repairs and installations, noting that doors operate better, quieter, smoother, and like new after service. Value (21) A smaller but recurring group of reviews says pricing was fair, reasonable, or worthwhile for the level of service provided.

Recent Reviews from Grand Rapids, MI

Josh St John

Google 1 2 3 4 5
Caledonia, MI 10/04/2024

James was able to diagnose the issue quickly, and had a completely new system put in place in about an hour. He explained everything well and made sure I was all set. Will recommend to friends!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deborah Elliott

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Steve Hamilton

Google 1 2 3 4 5
Ada, MI 10/01/2024

Very good service, my tech was James 13, everything went as planned.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael O'Toole

Google 1 2 3 4 5

We had a great experience with Precisuon Garage Door of West MI. I called on a Friday when the big spring snapped and my garage door didn't open. They were able to get a technician to me that same day for repair (I was very surprise). The technician, Tyler was extremely helpful, friendly, efficient. He explained how a repair that day was just a band-aid and didn't address the full problem. He then helped us direct that money towards a new door and we met a new technician Benjamin the following week. Ben was very professional, thorough, friendly. Garage Door is an impressive upgrade and pricing was as expected. I recommend this company and would use again ( but doubt I will have to for another 20 years).

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Shirley Vanderpol

Google 1 2 3 4 5
Wyoming, MI 09/26/2024

I was having trouble with my garage door closing so had James from Precision Garage Door come and check it out. He found the problem immediately and explained the situation. Bottom line, I ended up ordering a whole new door (current one is really old!) so James explained the whole process, answered all my questions and got the process started. I am so anxious to get the new door as I know it will look awesome!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brian Kyllonen

Google 1 2 3 4 5
Lowell, MI 09/23/2024

Very professionally handled from my appointment to same day service within two hours of my initial call. James did a great job and explained the work he needed to do and what was not needed. Very pleased with the service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Catherine Raby

Google 1 2 3 4 5
Grandville, MI 09/22/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/19/2024

He came on the same day I called and was very efficient.

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/18/2024

Great guy, Talked about going to a different type of garage door opener maybe next spring.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Timothy Pegman

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Elijah James

Google 1 2 3 4 5

I had the pleasure of having, James as my garage door Tech very knowledgeable guy did a outstanding job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/07/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Matt Wolfgang

Google 1 2 3 4 5
Rockford, MI 09/06/2024

James Bristol was great!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tim Dubbs

Google 1 2 3 4 5

Arriving home from shopping, we no sooner got into the house with groceries when we heard a large bang from the garage. Turned out to be a broken spring. We sceduled an appointment online for same day service. Judd showed up about two hours later and he was great. He evaluated all moving parts, gave us three levels of quotes and then proceeded to fix everything. He was done in less than an hour and we have a fully functional garage door again with two springs instead of one, new rollers, new cables, new bearings and cable drums. This was needed after 22 yrs. of no service ever having been done on this door. Thank you for such prompt service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Melinda Schrader

Google 1 2 3 4 5
Rockford, MI 09/03/2024

He came, he analyzed, he fixed it! Michael Mc Clellan was ama z ing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kenneth Kits

Google 1 2 3 4 5
Ada, MI 08/30/2024

Timely response to my call for service. Excellent service by James B. Thank you

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mallory Tucker

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kevin Briggs

Google 1 2 3 4 5
Ada, MI 08/26/2024

Jordan did a great job and has a wonderful personality. He was cheerful, knowledgeable and answered all my questions.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Felicia Cross

Google 1 2 3 4 5

Jeremy with Precision was great! He explained everything thoroughly, repaired quickly and was nice and helpful. Thanks Jeremy and Precision for doing a great job! You saved my weekend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Bird

Google 1 2 3 4 5

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Fixler

Google 1 2 3 4 5

Life is expensive. Quality is expensive. But, James of Precision Garage Door provided prompt, QUALITY service! My 57-year-old garage door presented him with lots of challenges. But, he met each one in a skilled, professional manner, confident he would solve the problem. He did. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Homrich

Google 1 2 3 4 5
Lowell, MI 08/19/2024

Showed up on timely mater, professional and fast at work, cleanliness.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derek Lancioni

Facebook 1 2 3 4 5
Rockford, MI 08/16/2024

James made it out same day to replace our broken springs. Professional, prompt and knowledgeable, he had us back up and running in no time! Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Derek Lancioni

Google 1 2 3 4 5
Rockford, MI 08/16/2024

James was fantastic - prompt, efficient and professional. Got our job done same day with no hassles!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Roger Alighire

Google 1 2 3 4 5
Wyoming, MI 08/16/2024

Very satisfied with the work Jordan did. He knew exactly what needed to be done, gave a couple of options, and worked quickly fixing our problem. Highly recommend Precision Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tim Syfert

Google 1 2 3 4 5
Wyoming, MI 08/12/2024

Mike was very professional and thorough. Highly recommend!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Mike Mills

Google 1 2 3 4 5
Lowell, MI 08/08/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Robert Elliott

Google 1 2 3 4 5

Tech was very friendly. Explained different options. Worked quickly and very clean. Explained what was done & how best to maintain service. Gave me a can of lube for future maintenance. A job well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derek Hews

Google 1 2 3 4 5
Grandville, MI 08/05/2024

James got out to our service call very fast. Identified the problem very quickly and made the repairs in a very timely manner. Would definitely repeat.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lindsey Karle

Google 1 2 3 4 5
Ada, MI 08/05/2024

Very impressed with the speed at which precision showed up. James, the technician was knowledgeable and efficient and quickly correcting the problem 100% recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009