4.9 1 2 3 4 5 380 Reviews

From Grand Rapids, MI Homeowners

Garage Door Repair in Grand Rapids, MI - Page 9

Precision Garage Door

Same-day garage door repair in Grand Rapids, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids, MI FREE Service Call With Any Repair

Serving Grand Rapids, MI

Proudly serving the Grand Rapids community with same day service.

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Local Garage Door Repair in Grand Rapids, MI

Precision Garage Door of West Michigan provides same-day garage door repair in Grand Rapids, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Grand Rapids homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Grand Rapids and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 345 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across the Grand Rapids area and nearby communities. Customers consistently praise the company for fast response times, same-day and weekend service, knowledgeable technicians, clear explanations, and professional, friendly service. Many reviews also mention efficient repairs and installations, strong communication, and high-quality workmanship that leaves doors working smoothly and reliably.

What Customers in Your Area Mention Most

Responsiveness (173) Customers repeatedly praise the company for quick callbacks, same-day availability, and fast arrival when garage door problems come up. Professionalism (167) Reviewers consistently describe the technicians and office team as professional, courteous, respectful, and easy to work with. Communication (151) Customers value the clear explanations, upfront options, and frequent updates that help them understand the repair or installation process. Speed (142) Many reviews emphasize that repairs and installations are completed quickly, often in under an hour or within the same visit. Expertise (129) Technicians are often praised for being knowledgeable, diagnosing issues accurately, and explaining how the door systems work. Service (120) Customers highlight helpful, friendly service from both technicians and office staff, often describing the overall experience as excellent or top notch. Reliability (84) Reviewers frequently say the company shows up as promised, completes the work correctly, and is a dependable choice for repeat service. Workmanship (79) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts work smoothly afterward. Friendliness (76) Many reviews mention friendly, pleasant technicians who are personable and make the visit comfortable.

Recent Reviews from Grand Rapids, MI

Chris Kay

Google 1 2 3 4 5

We had a busted overhead spring and Precision was here quickly. New parts, new springs, out the door in 45 minutes. I would recommend Precision Garage Door for overhead door repair/replacement. This is our second time with the company having a new opener put in previously.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brock Roe

Google 1 2 3 4 5

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Della Pretzer

Google 1 2 3 4 5

Jordan was great. Very professional helpful and thorough

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mitch Myers

Google 1 2 3 4 5
Alto, MI 10/22/2024

James Bristol did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Feldkamp

Google 1 2 3 4 5
Rockford, MI 10/20/2024

James was great. Came out diagnosed the issue and immediately got to work. Took less than a hour to replace the springs, bearings and rod. Answered all my questions. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Mangin

Google 1 2 3 4 5

Quick and efficient, fair pricing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brooke Thrall

Google 1 2 3 4 5

James was great to work with, he explained everything well and finished the job quickly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christopher Eadie

Google 1 2 3 4 5

They were able to assess the issue with my door and could provide rebuild service on the same day even though it was the weekend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rebecca Higley

Google 1 2 3 4 5
Caledonia, MI 10/08/2024

Judd came today for a quote and changed out our unit. He was extremely helpful, polite and explained everything. Work was done quickly and efficiently. Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

John Brooks

Google 1 2 3 4 5
Rockford, MI 10/06/2024

James did a great job! Its like we have a new door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Josh St John

Google 1 2 3 4 5
Caledonia, MI 10/04/2024

James was able to diagnose the issue quickly, and had a completely new system put in place in about an hour. He explained everything well and made sure I was all set. Will recommend to friends!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deborah Elliott

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Steve Hamilton

Google 1 2 3 4 5
Ada, MI 10/01/2024

Very good service, my tech was James 13, everything went as planned.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael O'Toole

Google 1 2 3 4 5

We had a great experience with Precisuon Garage Door of West MI. I called on a Friday when the big spring snapped and my garage door didn't open. They were able to get a technician to me that same day for repair (I was very surprise). The technician, Tyler was extremely helpful, friendly, efficient. He explained how a repair that day was just a band-aid and didn't address the full problem. He then helped us direct that money towards a new door and we met a new technician Benjamin the following week. Ben was very professional, thorough, friendly. Garage Door is an impressive upgrade and pricing was as expected. I recommend this company and would use again ( but doubt I will have to for another 20 years).

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Shirley Vanderpol

Google 1 2 3 4 5
Wyoming, MI 09/26/2024

I was having trouble with my garage door closing so had James from Precision Garage Door come and check it out. He found the problem immediately and explained the situation. Bottom line, I ended up ordering a whole new door (current one is really old!) so James explained the whole process, answered all my questions and got the process started. I am so anxious to get the new door as I know it will look awesome!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brian Kyllonen

Google 1 2 3 4 5
Lowell, MI 09/23/2024

Very professionally handled from my appointment to same day service within two hours of my initial call. James did a great job and explained the work he needed to do and what was not needed. Very pleased with the service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Catherine Raby

Google 1 2 3 4 5
Grandville, MI 09/22/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/19/2024

He came on the same day I called and was very efficient.

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/18/2024

Great guy, Talked about going to a different type of garage door opener maybe next spring.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Timothy Pegman

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Elijah James

Google 1 2 3 4 5

I had the pleasure of having, James as my garage door Tech very knowledgeable guy did a outstanding job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/07/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Matt Wolfgang

Google 1 2 3 4 5
Rockford, MI 09/06/2024

James Bristol was great!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tim Dubbs

Google 1 2 3 4 5

Arriving home from shopping, we no sooner got into the house with groceries when we heard a large bang from the garage. Turned out to be a broken spring. We sceduled an appointment online for same day service. Judd showed up about two hours later and he was great. He evaluated all moving parts, gave us three levels of quotes and then proceeded to fix everything. He was done in less than an hour and we have a fully functional garage door again with two springs instead of one, new rollers, new cables, new bearings and cable drums. This was needed after 22 yrs. of no service ever having been done on this door. Thank you for such prompt service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Melinda Schrader

Google 1 2 3 4 5
Rockford, MI 09/03/2024

He came, he analyzed, he fixed it! Michael Mc Clellan was ama z ing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kenneth Kits

Google 1 2 3 4 5
Ada, MI 08/30/2024

Timely response to my call for service. Excellent service by James B. Thank you

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mallory Tucker

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kevin Briggs

Google 1 2 3 4 5
Ada, MI 08/26/2024

Jordan did a great job and has a wonderful personality. He was cheerful, knowledgeable and answered all my questions.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Felicia Cross

Google 1 2 3 4 5

Jeremy with Precision was great! He explained everything thoroughly, repaired quickly and was nice and helpful. Thanks Jeremy and Precision for doing a great job! You saved my weekend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Bird

Google 1 2 3 4 5

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009