4.9 1 2 3 4 5 779 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 15

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Robert Cosgrove

Google 1 2 3 4 5
Holland, MI 12/29/2024

James B was great! He was professional and gave good advice on the repairs. The web and scheduling process is also very impressive and easy!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kimberly Kerkhoff

Google 1 2 3 4 5

James showed up early and was very friendly and professional. He took the time to thoroughly look over my door and gave me the best deal which I appreciated being a stay at home single mom. Would definitely recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cathy Ash

Google 1 2 3 4 5
Plainwell, MI 12/27/2024

Jon was very informative and professional

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Russ Campbell

Google 1 2 3 4 5
Kalamazoo, MI 12/26/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Charles Crowell

Google 1 2 3 4 5
Muskegon, MI 12/26/2024

Very thorough, professional and completed repair of my garage door expertly. I would recommend Tyler to anyone who needs repair of their garage door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kristen Kuiper

Google 1 2 3 4 5
Newaygo, MI 12/25/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Mon Poulose

Google 1 2 3 4 5

Did the job. Extremely expensive.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christa Purdy

Google 1 2 3 4 5

James Bristol did a fantastic job. Our garage door broke at 6am on a Sunday morning and he was there at 9 am to fix it. Was quick and efficient!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Darrell Rooker

Google 1 2 3 4 5
Plainwell, MI 12/23/2024

I had to use the one star just to get to the page to write this...made apps to fix my door...guy gets here and informs me they don't work on spring doors...something they might want to tell the custumer...u think...

Response from Brandon Falone, President Business Owner

Hi Darrell, were sorry to hear about your experience. We appreciate your feedback and understand the frustration. Well work on improving our communication regarding service limitations. Thank you for bringing this to our attention.

Service: General Service

Andrew Hunter

Google 1 2 3 4 5
Portage, MI 12/21/2024

Fast, friendly, and reasonably priced! I placed a call at 11am to see if they had anyone with availability this week to replace a torsion spring that had snapped, and within a couple hours Jon Consiglio stoped by and got my garage door fully functional again. I would call Jon for any future repairs, and would recommend him to a friend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Piechocki

Google 1 2 3 4 5

Tyler did a great job. He was very knowledgeable and friendly and let me know exactly why the door broke and how he could fix it. He finished the repairs quickly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Cole

Google 1 2 3 4 5
Ada, MI 12/19/2024

James B did a terrific job with a thorough review of the broken garage door spring as well as reviewing other potential issues.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Pierce

Google 1 2 3 4 5
12/19/2024

Tyler did a good job explaining issues, and options. Job well done. Thank you.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ron Milton

Google 1 2 3 4 5
12/18/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Bethany Ayres

Google 1 2 3 4 5

Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Alderman

Google 1 2 3 4 5
Plainwell, MI 12/18/2024

John was clear, accurate and courteous with us. He presented the options without pressuring us to take any one of them. Overall, a great experience!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Cindi Cook

Google 1 2 3 4 5

Our garage door motor died over the weekend. While we didnt need immediate service, it was nice to know they wouldve come out. It was very convenient to schedule the visit online, and Jeremy Parish showed up with everything needed to install a new system. Jeremy is great, super nice and very personable. He explained the situation completely, offered different options of motors, and it was done about an hour later! He did a great job explaining the new system to us, and asked if we had questions. The whole experience was awesome!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Charles Sturdivant

Google 1 2 3 4 5

Jordan Houser did an excellent job!! Prompt. Informative. Helpful. Work driven.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Edward Peake

Google 1 2 3 4 5

The technician, Judd, was on time, did the work very quickly, and explained everything to us. He left us with a great fix and no unanswered questions. On top of that, he was a very pleasant and professional guy. Would definitely use again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Byron Davey

Google 1 2 3 4 5
Belding, MI 12/13/2024

We are so pleased with the service from our sales/tech for our new garage door provided by Jerremy Parrish. The timely response for the analysis and instalation was incredible. The cost was in line with our needs and expectations. We plan to replace our second door on return from planned trip.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Thomas Price

Google 1 2 3 4 5
Caledonia, MI 12/13/2024

James was great in the routine maintenance on my garage door. He answered all my questions and helped get the door back into tip-top shape.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Wayne Walkotten

Google 1 2 3 4 5

After calling in for service, James arrived in less than 90 minutes. He promptly diagnosed the issue and made repairs within another hour.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Porter

Google 1 2 3 4 5

Jordan responded right away and did a thorough job. Explained all of the options and had the garage door working again within an hour. Outstanding service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Al Larkin

Google 1 2 3 4 5

Great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Delores Wilcox

Google 1 2 3 4 5
12/11/2024

Today I needed to get my garage door in working order again and I called Precision Door Service around 12:30 and Jordan Houser was here by 2:00. He ended up having to replace my opener and spent plenty of time with me explaining why and what my options were. I am very pleased with his demeanor and professionalism. Thank you for wonderful service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Strong

Google 1 2 3 4 5
Kalamazoo, MI 12/09/2024

The technician for Precision Garage Door did an excellent job. He was on time and was very professional. Benjamin was very knowledgeable and thorough. I highly recommend recommend using Precision Garage Door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Nancy Standish

Google 1 2 3 4 5
Holland, MI 12/09/2024

I was very pleased with the friendly and professional service I received from Jordan . He was efficient and fair about giving me options on the repairs to my garage door. I will not hesitate to refer my friends and neighbors.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeremy Koch

Google 1 2 3 4 5
Portage, MI 12/08/2024

Excellent technician who was smart and friendly and excellent. But the cost was much higher than I expected.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Susan Verheek

Google 1 2 3 4 5
Greenville, MI 12/06/2024

I called Precision and they came out the day I requested. Jeremy was very knowledgeable and professional. He explained everything and gave us several options. He even helped me set the up smart feature on my phone. I would highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melissa Simon

Google 1 2 3 4 5
Mattawan, MI 12/06/2024

The guy that showed up was nice, BUT, he took apart a piece of my door and didn't put it back together before he left, along with losing the bolt to hold it together so we had to search for something to fit so we could at least get the door open until we could get it fixed. They charge $75 just for a quote and they quoted almost $1500 for a conversion kit for damaged springs. Fawley Door does quotes for free and quoted almost $900 less the next day and fixed it right then. Shop local.

Response from Brandon Falone, President Business Owner

Melissa, were sorry to hear about your experience and appreciate your feedback. Its important to us that our customers receive quality service and clear communication. Well address your concerns with our team to ensure we improve moving forward. Thank you for bringing this to our attention.

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009