4.9 1 2 3 4 5 808 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 15

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 695 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, professional garage door service and installation. Customers consistently praise the company’s knowledgeable technicians, clear explanations, and helpful communication throughout the process. Many reviews also highlight same-day or very quick response times, courteous service, and smooth handling of repairs and new door or opener projects. A smaller but recurring set of reviews mentions pricing concerns, but the strongest overall pattern is dependable, efficient, customer-focused service.

What Customers in Your Area Mention Most

Speed (219) Customers frequently praise how quickly Precision responds, often mentioning same-day service, prompt arrivals, and fast completion of repairs or installations. Professionalism (208) Reviews consistently describe the technicians as professional, courteous, respectful, and well-run from the office through the field team. Expertise (190) Customers repeatedly note that technicians are knowledgeable, diagnose problems quickly, and clearly understand garage door systems and options. Communication (163) Many reviewers appreciate clear explanations, upfront options, follow-up calls or texts, and being kept informed before and during service. Service (157) Customers often highlight helpful, friendly, and customer-focused service, including thoughtful answers, no-pressure guidance, and strong overall care. Responsiveness (141) Reviews commonly mention quick callbacks, easy scheduling, timely updates, and a strong willingness to help when problems come up. Workmanship (129) Customers praise the quality of the repairs and installations, often saying the work was thorough, efficient, and left doors operating smoothly. Friendliness (117) Technicians are frequently described as friendly, personable, pleasant, and easy to work with. Trustworthiness (74) Reviewers often say they felt no pressure, appreciated honest recommendations, and trusted the company to recommend only needed work.

Recent Reviews from Grand Rapids

Marian Anghel

Google 1 2 3 4 5
West Olive, MI 02/04/2025

Great service, great people to deal with, thank you very much for helping us out

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Patricia Duthie

Google 1 2 3 4 5

Very quick response. Same day service. Jordan was excellent . Professional and efficient.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jason O'Callaghan

Google 1 2 3 4 5
Grandville, MI 02/03/2025

They were able to get a technician to us the same morning we called! Judd was very timely, friendly and did great work. He even did his best to settle down my nervous dog.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Diana Burt

Google 1 2 3 4 5
02/02/2025

Was pleased to find it they could do a repair on a Sunday! Tech was early, very friendly and didn't try to pressure me into a replacement or repair I didn't need.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tracy Krafft

Google 1 2 3 4 5
Wyoming, MI 02/01/2025

From making the appointment to getting my garage door repaired, the entire process was smooth and easy! I was offered an appointment within a few hours of calling, but opted for a weekend appointment, which I was so grateful that they have! Jeremy called before arriving, and was super friendly. He explained what was wrong, and was able to repair the door within about 30-45 minutes. I would highly recommend using this company for anyone needing a repair for their garage door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Burel

Google 1 2 3 4 5
Whitehall, MI 01/29/2025

My Technician was Tyler and he was exceptional! Very professional, very easy to talk to, as he layed out all of my options very clearly. I couldnt be happier with the service! I will definitely use Precision again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Garrett Mcnally

Google 1 2 3 4 5
Lawton, MI 01/25/2025

Jon was amazing and did an incredible job! Couldnt be happier!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Connor Purcell

Facebook 1 2 3 4 5
Holland, MI 01/25/2025

Our garage door broke on Friday night and Jeremy showed up on time the following morning. He has a high level of craftsmanship and professionalism. Our door works excellent and will last many years!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gloria Bak

Google 1 2 3 4 5

The technician arrived on time. He was professional, courteous and efficient and had my problem resolved within an hour. He also made sure all parts were working at optimal level. I highly recommend Precision to take care of any issues with your garage door problems.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Garry Bowman

Google 1 2 3 4 5
01/23/2025

Judd was able to service my problem with in a few hours of my call. Very professional.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Danelle Fox

Google 1 2 3 4 5
Zeeland, MI 01/22/2025

Jeremy was very knowledgeable and friendly and it was very cold! He fixed my garage door quickly. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Betsy Brummeler

Google 1 2 3 4 5
01/21/2025

What great service!!! i CALLED WITH A BROKEN DOOR AT 1 30 AND BY 300 Jeremy Parish Had fixed the problem and was on his way to the next call. Very pleased Betsy B

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amanda Tuttle

Google 1 2 3 4 5
01/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Wallace Luster

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Mike Harig

Google 1 2 3 4 5

Precision Garage Door was great to work with! Jon did a thorough job and was very professional. Reasonable price for service on a Saturday. I would highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Victoria Wilkins

Facebook 1 2 3 4 5
Portage, MI 01/18/2025

I was quoted over the phone for $300 and after the repairman came he charged me $811. Thats BS! I hate repairmen companies! Their mark up is completely BS & snake oil salesman should go to hell!

Response from Brandon Falone, President Business Owner

Victoria, Im sorry to hear about your experience. We strive for transparency in our pricing, and its disappointing to learn we fell short. Your feedback is vital for us to improve. Thank you for sharing your thoughts, and we hope to regain your trust in the future.

Service: General Service

Thaddeus Bembenista

Google 1 2 3 4 5

Prompt and efficient service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sandy Oudshoorn

Google 1 2 3 4 5
Greenville, MI 01/17/2025

James was awesome. He explained everything, and I feel he was honest with the cost of repair. The door was repaired the same day.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ed Scheidel

Google 1 2 3 4 5
01/16/2025

Jeremy was an absolute professional. Gave me a detailed estimate of the needed repairs and within an hour had our garage door working like new. I would certainly recommend this company. Thanks Jeremy and Precision

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Vicky Chapin

Google 1 2 3 4 5
Dorr, MI 01/16/2025

They were able to come out quickly same day. Judd was fast and efficient. Highly recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ruth Gorsky

Google 1 2 3 4 5

Came out that day I called and had it fixed in no time .

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Holly Jandernoa

Google 1 2 3 4 5

Judd was great! Got everything figured out and up and running quickly. Solved a couple other issues as well.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Terry Iden

Google 1 2 3 4 5
Jenison, MI 01/11/2025

Jeremy was very friendly, he is very knowledgeable in his work. I am very pleased with the work that he did. Thank you all.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dave Prouty

Google 1 2 3 4 5
Ada, MI 01/10/2025

They were VERY professional, from the initial phone call for service to the competition of the work, to their website! Their Technician (Jordan H) was top notch. They just became my "go-to" for all garage door repairs.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Luke Esselman

Google 1 2 3 4 5

Fantastic experience. Incredibly helpful and professional. Tyler K was outstanding &, while I hope to not have issues for some time when/if we do again in the future, Id be glad to have his expertise again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nick Martin

Google 1 2 3 4 5
Portland, MI 01/03/2025

James did a great job. He answered all questions and worked hard by himself the whole time he was here.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brenda Jones

Google 1 2 3 4 5
01/02/2025

Precision Garage door of West MI responds & works quickly. Scheduling was super easy and James was great about checking in if I had questions and giving advice about maintenance to make sure our door lasts as long as possible.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michelle Friend

Google 1 2 3 4 5
01/01/2025

I had a problem with my garage door cables coming uncoiled. Called precision at 9 am on a Monday morning and Judd came out just after 11am the same day! No bs, very professional and friendly. He had my garage door opener working better than before in about 20 minutes! Excellent, fast service! Would definitely recommend their service!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Courtney Yarch

Google 1 2 3 4 5
12/31/2024

James was great. Polite. Knowledgeable. Quick. We would use again. :)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Robert Cosgrove

Google 1 2 3 4 5
Holland, MI 12/29/2024

James B was great! He was professional and gave good advice on the repairs. The web and scheduling process is also very impressive and easy!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009