4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 15

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Calvin Webb

Google 1 2 3 4 5

Jordan was respectful, professional, and efficient. The restoration cost was more than my wife and I expected but the 5 year warranty ultimately made the investment worthwhile.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Victor Tinoco

Facebook 1 2 3 4 5

Jeremy had my garage door fixed in no time. He was honest, friendly, efficient, and very professional. I will definitely recommend Precision Garage Door. Im very pleased with the job that was provide

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Marchell

Google 1 2 3 4 5
Rockford, MI 02/15/2025

Tyler was great. Was here early and explained everything. Great experience and would highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Angela Livers

Google 1 2 3 4 5
Kalamazoo, MI 02/15/2025

Jon Consiglio was great!! He fixed my door in an hour.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Gardner

Google 1 2 3 4 5
Jenison, MI 02/13/2025

Excellent job and product. Technician Steve did high quality work and the speed with which he performed the task was phenomenal. Excellent experience with this company and their employees

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

David Peter

Facebook 1 2 3 4 5
Muskegon, MI 02/12/2025

They are very punctual. Steve Franklin was very knowledgeable and explained everything well. He did an excellent job and made sure everything was working well before he left. Very nice company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rachel Ackley

Google 1 2 3 4 5

I called at 6pm and had a appt the nxt morning!! Customer service was exceptional. Connor was on time and called prior to arrival. He replaced the opener and completed the job in a timely manner. Would recommend to family and friends for sure.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Phil Perri

Google 1 2 3 4 5
Kalamazoo, MI 02/11/2025

Came assess the situation made the adjustments.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nathan Glotfelty

Google 1 2 3 4 5
02/11/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Amy Hall

Google 1 2 3 4 5
Kalamazoo, MI 02/10/2025

It was a very good experience with Precision Garage. It was late afternoon when I called and they arrived within a couple of hours. Connor was very professional and he got excited with me when the garage door was fixed! I guess it was the dancing I did. Thanks for the beat Connor!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Paula Miles

Google 1 2 3 4 5
Lawton, MI 02/09/2025

Precision door Company was very professional took the time to explain what they found and gave us three options of what could be done Jon the repair person explain things that we could understand what was happening why the door wasn't going up and down. This is the first time we've used this garage door company and we were very pleased with the performance and the outcome. Please call this company if you need a garage door repair!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Harrell

Google 1 2 3 4 5
Caledonia, MI 02/08/2025

We were able to get same day service and Jeremy the technician came right on time. He was personable and quickly diagnosed the problem and pointed out issues that I had not even noticed like two broken door hinges. Jeremy was able to quickly do repairs at a reasonable price. It was a great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Donna Goodrich

Google 1 2 3 4 5

Garage Door stopped opening. Scheduled an appointment with Jeremy for the next morning. He was on time, professional and did a great job fixing the problems of our garage door that our builders had missed. Very reasonably priced. Highly recommend this company. They are awesome!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deslyn Hobson

Google 1 2 3 4 5

Jeremy kept me informed and was very professional. Highly recommend Precision Garage Door of West Michigan.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Susan Pomeisl

Google 1 2 3 4 5
Holland, MI 02/04/2025

Tyler from Precision Garage was very professional and efficient. He did an outstanding job with the installation and explanation of how things work and maintenance to keep them working. Would highly recommend Precision Garage!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Marian Anghel

Google 1 2 3 4 5
West Olive, MI 02/04/2025

Great service, great people to deal with, thank you very much for helping us out

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Patricia Duthie

Google 1 2 3 4 5

Very quick response. Same day service. Jordan was excellent . Professional and efficient.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jason O'Callaghan

Google 1 2 3 4 5
Grandville, MI 02/03/2025

They were able to get a technician to us the same morning we called! Judd was very timely, friendly and did great work. He even did his best to settle down my nervous dog.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Diana Burt

Google 1 2 3 4 5
02/02/2025

Was pleased to find it they could do a repair on a Sunday! Tech was early, very friendly and didn't try to pressure me into a replacement or repair I didn't need.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tracy Krafft

Google 1 2 3 4 5
Wyoming, MI 02/01/2025

From making the appointment to getting my garage door repaired, the entire process was smooth and easy! I was offered an appointment within a few hours of calling, but opted for a weekend appointment, which I was so grateful that they have! Jeremy called before arriving, and was super friendly. He explained what was wrong, and was able to repair the door within about 30-45 minutes. I would highly recommend using this company for anyone needing a repair for their garage door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Burel

Google 1 2 3 4 5
Whitehall, MI 01/29/2025

My Technician was Tyler and he was exceptional! Very professional, very easy to talk to, as he layed out all of my options very clearly. I couldnt be happier with the service! I will definitely use Precision again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Garrett Mcnally

Google 1 2 3 4 5
Lawton, MI 01/25/2025

Jon was amazing and did an incredible job! Couldnt be happier!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Connor Purcell

Facebook 1 2 3 4 5
Holland, MI 01/25/2025

Our garage door broke on Friday night and Jeremy showed up on time the following morning. He has a high level of craftsmanship and professionalism. Our door works excellent and will last many years!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gloria Bak

Google 1 2 3 4 5

The technician arrived on time. He was professional, courteous and efficient and had my problem resolved within an hour. He also made sure all parts were working at optimal level. I highly recommend Precision to take care of any issues with your garage door problems.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Garry Bowman

Google 1 2 3 4 5
01/23/2025

Judd was able to service my problem with in a few hours of my call. Very professional.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Danelle Fox

Google 1 2 3 4 5
Zeeland, MI 01/22/2025

Jeremy was very knowledgeable and friendly and it was very cold! He fixed my garage door quickly. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Betsy Brummeler

Google 1 2 3 4 5
01/21/2025

What great service!!! i CALLED WITH A BROKEN DOOR AT 1 30 AND BY 300 Jeremy Parish Had fixed the problem and was on his way to the next call. Very pleased Betsy B

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amanda Tuttle

Google 1 2 3 4 5
01/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Wallace Luster

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Mike Harig

Google 1 2 3 4 5

Precision Garage Door was great to work with! Jon did a thorough job and was very professional. Reasonable price for service on a Saturday. I would highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009