4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 16

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Victoria Wilkins

Facebook 1 2 3 4 5
Portage, MI 01/18/2025

I was quoted over the phone for $300 and after the repairman came he charged me $811. Thats BS! I hate repairmen companies! Their mark up is completely BS & snake oil salesman should go to hell!

Response from Brandon Falone, President Business Owner

Victoria, Im sorry to hear about your experience. We strive for transparency in our pricing, and its disappointing to learn we fell short. Your feedback is vital for us to improve. Thank you for sharing your thoughts, and we hope to regain your trust in the future.

Service: General Service

Thaddeus Bembenista

Google 1 2 3 4 5

Prompt and efficient service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sandy Oudshoorn

Google 1 2 3 4 5
Greenville, MI 01/17/2025

James was awesome. He explained everything, and I feel he was honest with the cost of repair. The door was repaired the same day.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ed Scheidel

Google 1 2 3 4 5
01/16/2025

Jeremy was an absolute professional. Gave me a detailed estimate of the needed repairs and within an hour had our garage door working like new. I would certainly recommend this company. Thanks Jeremy and Precision

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Vicky Chapin

Google 1 2 3 4 5
Dorr, MI 01/16/2025

They were able to come out quickly same day. Judd was fast and efficient. Highly recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ruth Gorsky

Google 1 2 3 4 5

Came out that day I called and had it fixed in no time .

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Holly Jandernoa

Google 1 2 3 4 5

Judd was great! Got everything figured out and up and running quickly. Solved a couple other issues as well.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Terry Iden

Google 1 2 3 4 5
Jenison, MI 01/11/2025

Jeremy was very friendly, he is very knowledgeable in his work. I am very pleased with the work that he did. Thank you all.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dave Prouty

Google 1 2 3 4 5
Ada, MI 01/10/2025

They were VERY professional, from the initial phone call for service to the competition of the work, to their website! Their Technician (Jordan H) was top notch. They just became my "go-to" for all garage door repairs.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Luke Esselman

Google 1 2 3 4 5

Fantastic experience. Incredibly helpful and professional. Tyler K was outstanding &, while I hope to not have issues for some time when/if we do again in the future, Id be glad to have his expertise again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nick Martin

Google 1 2 3 4 5
Portland, MI 01/03/2025

James did a great job. He answered all questions and worked hard by himself the whole time he was here.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brenda Jones

Google 1 2 3 4 5
01/02/2025

Precision Garage door of West MI responds & works quickly. Scheduling was super easy and James was great about checking in if I had questions and giving advice about maintenance to make sure our door lasts as long as possible.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michelle Friend

Google 1 2 3 4 5
01/01/2025

I had a problem with my garage door cables coming uncoiled. Called precision at 9 am on a Monday morning and Judd came out just after 11am the same day! No bs, very professional and friendly. He had my garage door opener working better than before in about 20 minutes! Excellent, fast service! Would definitely recommend their service!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Courtney Yarch

Google 1 2 3 4 5
12/31/2024

James was great. Polite. Knowledgeable. Quick. We would use again. :)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Robert Cosgrove

Google 1 2 3 4 5
Holland, MI 12/29/2024

James B was great! He was professional and gave good advice on the repairs. The web and scheduling process is also very impressive and easy!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kimberly Kerkhoff

Google 1 2 3 4 5

James showed up early and was very friendly and professional. He took the time to thoroughly look over my door and gave me the best deal which I appreciated being a stay at home single mom. Would definitely recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cathy Ash

Google 1 2 3 4 5
Plainwell, MI 12/27/2024

Jon was very informative and professional

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Russ Campbell

Google 1 2 3 4 5
Kalamazoo, MI 12/26/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Charles Crowell

Google 1 2 3 4 5
Muskegon, MI 12/26/2024

Very thorough, professional and completed repair of my garage door expertly. I would recommend Tyler to anyone who needs repair of their garage door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kristen Kuiper

Google 1 2 3 4 5
Newaygo, MI 12/25/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Mon Poulose

Google 1 2 3 4 5

Did the job. Extremely expensive.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christa Purdy

Google 1 2 3 4 5

James Bristol did a fantastic job. Our garage door broke at 6am on a Sunday morning and he was there at 9 am to fix it. Was quick and efficient!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Darrell Rooker

Google 1 2 3 4 5
Plainwell, MI 12/23/2024

I had to use the one star just to get to the page to write this...made apps to fix my door...guy gets here and informs me they don't work on spring doors...something they might want to tell the custumer...u think...

Response from Brandon Falone, President Business Owner

Hi Darrell, were sorry to hear about your experience. We appreciate your feedback and understand the frustration. Well work on improving our communication regarding service limitations. Thank you for bringing this to our attention.

Service: General Service

Andrew Hunter

Google 1 2 3 4 5
Portage, MI 12/21/2024

Fast, friendly, and reasonably priced! I placed a call at 11am to see if they had anyone with availability this week to replace a torsion spring that had snapped, and within a couple hours Jon Consiglio stoped by and got my garage door fully functional again. I would call Jon for any future repairs, and would recommend him to a friend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Piechocki

Google 1 2 3 4 5

Tyler did a great job. He was very knowledgeable and friendly and let me know exactly why the door broke and how he could fix it. He finished the repairs quickly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Cole

Google 1 2 3 4 5
Ada, MI 12/19/2024

James B did a terrific job with a thorough review of the broken garage door spring as well as reviewing other potential issues.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Pierce

Google 1 2 3 4 5
12/19/2024

Tyler did a good job explaining issues, and options. Job well done. Thank you.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ron Milton

Google 1 2 3 4 5
12/18/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Bethany Ayres

Google 1 2 3 4 5

Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Alderman

Google 1 2 3 4 5
Plainwell, MI 12/18/2024

John was clear, accurate and courteous with us. He presented the options without pressuring us to take any one of them. Overall, a great experience!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009