4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 14

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Rob Zapf

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Mitch Ingraham

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

Connor showed up at the scheduled time. He was very pleasant and replaced our ancient garage door opener quickly. Connor is knowledgeable and professional. We are impressed with Precision Garage Door of West Mi as well as Connor and will certainly use them again in the future.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeff Borchers

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Christian Stratton

Google 1 2 3 4 5
Allendale, MI 03/07/2025

My technician, Jeremy Parish, could not have been more helpful and did an excellent, timely job with my garage door. Hes incredibly thorough and personable, even my dog loved him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Szczembara

Facebook 1 2 3 4 5
Holland, MI 03/06/2025

Judd was on time, did a professional job,, was very knowledgeable, was kind and friendly. Will use precision garage door service again if needed. Highly recommended.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nicole Donnellon

Google 1 2 3 4 5
03/06/2025

Had a great experience with Precision. Our garage door was not working at all. Jourdan came out, took a look and was able to explain everything clearly. He was knowledgeable, professional and did an amazing job getting our garage door as good as new. He thoroughly explained everything after it was installed and answered all of my questions. He was a super fun guy. Glad we got to work with him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Cory Zigterman

Google 1 2 3 4 5
Freeport, MI 03/06/2025

Timely, very professional, knowledgeable and quality work. Completely satisfied!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Paul Christopher

Google 1 2 3 4 5

Judd Sybesma, a personable and competent technician fixed our broken cable very quickly. However, the charge of $240. for 29 minutes of work seemed excessive, even for same day service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Erik Ruger

Google 1 2 3 4 5

Car was trapped in the garage due to a broken spring. Came out the same day and the repair was completed along with other needed maintenance. Very friendly and punctual. Would definitely recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

April Hight

Google 1 2 3 4 5
Dorr, MI 03/02/2025

My garage door spring broke on a Saturday night, they were available the next morning without an additional fee. The job was done within an hour. Pricing is a little high but they use high end products with a 10 year warranty and make sure your door is balanced and working smoothly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Colin Quiney

Google 1 2 3 4 5

Great Experience. Showed up on Sunday. In and out. Quick. Nice guy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Candela

Google 1 2 3 4 5

Fantastic experience. Technician Judd was nice and timely. He replaced my garage door spring and cables in about 30 minutes. Would call again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Beth Pettine

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Bryan Deruiter

Google 1 2 3 4 5
03/01/2025

Couldnt be happier with Precision Door. We had a situation where our garage door was damaged, unusable and our car was trapped inside. Their technician, Tyler, was there, the same day in less than 2 hrs from the moment it happened. He helped get the car out the garage and the e had a new door ordered that same day. I highly recommend them to anyone needing garage door repair or replacement.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Eric Leith

Google 1 2 3 4 5
Kalamazoo, MI 03/01/2025

Very professional, polite, and respectful of property. Did a great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Scott Powlus

Google 1 2 3 4 5
Belmont, MI 02/28/2025

Jordan was very professional, the service was some day & everything is back up & working. I will definitely call Precision Garage Door again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Ford

Google 1 2 3 4 5

Tyler was very friendly and knowledgeable. He provided me with options and did not push for one over the other. Once I made my decision, he worked quickly to resolve the issue. I am a first time homeowner, so he was a great help! After the job was done, he showed me where to lubricate the door. Service was quick and easy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lynn Strodtbeck

Google 1 2 3 4 5

Jeremy was great, on time, thorough and very helpful not to mention friendly. Glad we called them when our garage door wouldn't close all the way.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Carissa Chase

Google 1 2 3 4 5
Belmont, MI 02/27/2025

Jeremy was wonderful! He was professional and courteous. He got the job done quickly and my garage door sounds so smooth. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Donna Jordan

Google 1 2 3 4 5

Fast, professional informed. 1000% satisfied.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kyle Ericson

Google 1 2 3 4 5
Grandville, MI 02/27/2025

Great experience working with Precision. Our technician, Judd, was friendly and professional and we are very happy with his work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Peter

Google 1 2 3 4 5
Muskegon, MI 02/25/2025

Tyler showed up on time and did an excellent job. After done he went over the door operation and maintenance. Excellant

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thomas Potter

Google 1 2 3 4 5
Muskegon, MI 02/25/2025

Judd is the man!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Mitchell

Google 1 2 3 4 5
Caledonia, MI 02/22/2025

Jeremy did a great job replacing two springs on a Saturday. Overall great experience with Precision-

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Janet Kasic

Google 1 2 3 4 5
Fruitport, MI 02/21/2025

Tyler was very professional and accommodating. Explained everything in detail. Very courteous!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Heather Balcom

Google 1 2 3 4 5
Allendale, MI 02/21/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Adis Sulejmanovic

Google 1 2 3 4 5
Caledonia, MI 02/20/2025

Will attempt to scam you instead of doing business in good faith. Called for a broken chain. Shows up says can't fix the chain doesn't have "parts" attempts to try and scam me into replacing entire garage door for $6700 and refused to have a broken down quote. Another company fixed it no problem for about $200.

Response from Brandon Falone, President Business Owner

Adis, we're truly sorry to hear about your experience. This isnt the level of service we aim to provide. We appreciate your feedback and are committed to improving. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for sharing your thoughts.

Service: New Doors

Kelly Branch

Google 1 2 3 4 5

Our technician Judd did a wonderful job assessing, explaining and installing the parts necessary to fix our garage door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Adam Silvis

Google 1 2 3 4 5

Same day serviceJudd did excellent quality work. Highly recommended!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009