4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 28

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Kevin Whitsell

Google 1 2 3 4 5
09/01/2023

A year ago, Ben and two others efficiently installed 3 custom doors. They look great and hardware seems to fit really wellno gaps. Would recommend Precision Door. Today, Tyler came out early Sat. And we needed a new opener after 20 good years. In 2.5 hours, all set, nice work, solid hookups, and so much quieter. Wow. Appreciate the work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bill Lee

Google 1 2 3 4 5
Muskegon, MI 07/11/2023

Max was very efficient and helped with different offers I may have to fix and repair my garage door. Very friendly and arrived on time and finished quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Williams

Google 1 2 3 4 5
Kalamazoo, MI 07/09/2023

Precision Garage technician Conner S. was assigned to repair a residential door. Simply put, Conner was prompt, courteous, and knowledgeable!. I was kept abreast on what was going on until the very end. I would highly recommend this gentleman for your garage door repairs.. Thank you Conner for a job WELL DONE.!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Wayman Britt

Google 1 2 3 4 5

They made it simple to schedule my appointment. The service technician was very courteous and knowledgeable, and the price for the service was reasonable.

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Scott Pitcher

Google 1 2 3 4 5
Rockford, MI 06/07/2023

Great service, friendly technician. Showed up on time. James fixed everything

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chirag Parikh

Google 1 2 3 4 5
Ada, MI 05/18/2023

Awesome customer service. Technician Tyler was available to come the next day. Explained clearly what could be the issue. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Martha Munch

Google 1 2 3 4 5
Rockford, MI 09/09/2022

Precision Garage Door repaired my door quickly. Jordan was professional, friendly & informative. I definitely recommend Precision Garage Door & Jordan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Peter Vangorp

Google 1 2 3 4 5

Judd was great! Went above and beyond helping code garage door opener.

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave us a great rating!

Service: General Service

Jeff Swift

Google 1 2 3 4 5

They were awesome. I called at 10am and by 12pm they were here and all was replaced and working. True gentleman and professionals.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Larry Lemieur

Google 1 2 3 4 5

Tyler diagnosed issue and gave recommendation. Very professional!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gary Mason

Google 1 2 3 4 5
Woodland, MI 03/28/2022

Very prompt, professional and courteous. Top notch technicians and company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Josh Schmidt

Google 1 2 3 4 5
Wyoming, MI 06/08/2021

Our technician Jordan Houser came out and assessed our garage door situation and then provided us with multiple options for a new door. After choosing an option best for us Jordan also ended up being our installer for the project and not only was he on time and kept us in the loop up until the day of installation, he was friendly, knowledgeable, professional, and did an amazing job. He was timely and the job itself was quicker than expected. He gave us information after the install and made it clear of everything to expect. Also not to hesitate to ask questions we think of later. Precision also has friendly and helpful workers when you talk to them on the phone with many options to fix your issue. 10/10 would highly recommend them and use in the future for any garage door needs.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

French Williams

Google 1 2 3 4 5

I called to inquire about a new garage door. Tyler came out and gave me 3 options. Once I selected an option, the work was scheduled and Benjamin arrived on time, with everything he needed. The new door was up and working 2 hours later. Benjamin even replaced all of the old wooden trim around the door. Great communication (emails, texts) throughout the process. Really easy to do business with and the install was flawless. Definitely recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009