4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 27

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Joyce Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fennville, MI 01/25/2024

Customer service was wonderful My technician was Connor Scane and he was wonderful. Polite told me what I needed and took care of it then which was wonderful because I could not lift the door. I have done business with Precision before and always happy with their work. Very good guy. Thank you

Service: New Doors

Michael Reed

Google 1 2 3 4 5
Jenison, MI 01/25/2024

My opener died late at night and a tech came out early in the morning the next day. A gentleman named Jeremy helped me and was great. Now I have a new door and he even helped me get my app going. Overall it was great service. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melvin Chapman

Google 1 2 3 4 5
Kalamazoo, MI 01/25/2024

Jon very good at the work he does

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Rockhill

Google 1 2 3 4 5
Kalamazoo, MI 01/24/2024

They were so fast and very professional. Great job and thank you Marc!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Claudia Bajema

Google 1 2 3 4 5

Jeremy was great. He came the day I called at the time expected and completed the work expediently and professionally.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Hoard

Google 1 2 3 4 5

They were prompt but $200 more than other companies. Research, research

Response from Brandon Falone, President Business Owner

Thank you for taking the time to give us your feedback. Sometimes our quotes are higher than our competitors, but that is primarily because we are committed to providing our customers with high-quality parts, unparalleled service, and the highest quality workmanship. We even back it up with the Precision Promise. We always stand behind our work and strive to leave our customers with a safe, secure and reliable garage door. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service: General Service

Mitch Rogowski

Google 1 2 3 4 5
Ada, MI 01/21/2024

Great experience, Tyler was very helpful and they got the work done fast without leaving a mess. Thanks!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Townsley

Google 1 2 3 4 5
Rockford, MI 01/18/2024

We just got great service from Tyler at precision door. Our garage door broke, and he got right out here to fix it. Great personality easy to talk to when he explains everything very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Julie Warren

Google 1 2 3 4 5
Muskegon, MI 01/18/2024

Great job. Very knowledgeable. Thanks so much. Julie

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Weller

Google 1 2 3 4 5
Hastings, MI 01/17/2024

Jon was personable and did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lois Martinez

Google 1 2 3 4 5
Greenville, MI 01/17/2024

Jordan was polite, professional and helpful in providing garage door replacement quote information. He is a good representative for your company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Gabe Vanderbaan

Google 1 2 3 4 5
Ada, MI 01/17/2024

Tyler K. From Precision Door was great! He did a fantastic job getting our garage door up and working again even though it was late in the day and frigidly cold outside. He identified the issue and completed the work quickly and provided thorough explanations in a friendly and approachable manner.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bart Havens

Google 1 2 3 4 5

Very polite

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Rick Smith

Google 1 2 3 4 5

Jordan was incredibly nice, professional, informational and speedy! Would highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Otey

Google 1 2 3 4 5
Caledonia, MI 01/14/2024

Emergency service for a busted spring, on a Sunday in a snow storm! Tyler was great, explained the process, was courteous and quick.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Laura Moser

Google 1 2 3 4 5

Tyler was amazing! Braved blizzard and frigid temperatures to fix our garage door on a Sunday morning! Very friendly and professional! I would highly recommend him & Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Blanca Awrey

Google 1 2 3 4 5

A1 service every time! Great phone customer service to set up a same day appointment!! Jeremy P. Brought friendly, professional and excellent customer service. We have used them for a number of years and will continue. Definitely recommend 110%!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Keur

Google 1 2 3 4 5

Called Precision at 7:30AM. Had Jeremy here by 10:15 to replace garage door motor. Left by 1:00PM.Every thing was explained and demonstrated before he left. Thanks for the expediency in getting this issue fixed. Well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dan Bieberich

Google 1 2 3 4 5
Rockford, MI 01/12/2024

Jeremy Parish was extremely helpful and fixed my garage door in an hour or so after my spring broke and locked my car in the garage. They came out same day, were super helpful and I would definitely use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Paul Martin

Google 1 2 3 4 5

At 8am this morning the spring on my garage door snapped. I called Precision and they had a technician out here at 10am. My technician, Jeremy, inspected the door and laid out my options. Jeremy was knowledgeable and gave the pro's and con's of my options Was happy with the option I chose and Jeremy completed the work and was done just after noon. Fast, friendly and did an excellent job getting my door back in running order, better than it was before. Would highly recommend and use them again. Price was fair and work done the right way. One Happy Customer!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Sesselmann

Google 1 2 3 4 5
01/11/2024

I called Precision Garage Door around 2pm today, hoping to get an appointment tomorrow, and to have my garage door working "before" we get hit with 14" of snow tomorrow. Precision fit me in with a late appointment today, and Tyler Kerry (Technician) was outstanding! Comprehensive, Courteous, and Complete!! Thanks to all!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

George Evenocheck

Google 1 2 3 4 5

Great service. Called and received service within 30 minutes

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Johnson

Google 1 2 3 4 5
Kalamazoo, MI 01/10/2024

Ben installed a new garage door for me. He did a great job and went above and beyond to provide excellent service. Couldn't ask for a better service tech.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tom Bogerd

Google 1 2 3 4 5
Ada, MI 01/08/2024

We called precision door this morning to help us program our key pad and fix our rubber strip on the door bottom. Jordan came out and found the problem in a short time. One of the numbers wasn't working. He fixed our door in a short time. Jordan was very professional and friendly. We have worked with them before and they are always very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Christy Greenman

Google 1 2 3 4 5

They were very precise and explained everything to me. They did wonderful work!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sherry Davis

Google 1 2 3 4 5
Muskegon, MI 01/07/2024

Tyler did a great job for my mom Called and gave me an eta when he would arrive He was kind and knowledgeable and even showed me where to lube the door fitting Answered all my questions about what he was replacing Awesome job and on a Sunday

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mike Franklin

Google 1 2 3 4 5
Holland, MI 01/04/2024

Came out the same day I called. Looked things over and gave me 3 quotes with various options. I choose one and that's what they did. Total time was just over an hour for inspection, quote and work. A little pricier than I had anticipated but good work doesn't come cheap. Overall I with please with their work.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kara Myers

Google 1 2 3 4 5

Fast and friendly service at a reasonable price! My garage door broke on a Friday night and I was able to schedule a technician for the next day. Tyler Kerry was phenomenal. He's personable and explained his diagnosis of my door issue clearly with all my options for repair. I'll be recommending you when my family/friends have garage door issues! 2024 Update: My OTHER garage door broke on a Saturday afternoon, and I again called these guys. James came out on Sunday afternoon and had my garage fully functional before Monday morning again. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Hartmann

Google 1 2 3 4 5
Ada, MI 11/01/2023

Surprised by availability of same day service, which required replacement of both door spring. Tyler did the work in ~30 minutesall on New Years Eve! He is a very friendly and respectful individual. Thank you Precision. ps I didnt do a cost comparison with other companies and suspect Precision would be on the high end of that spectrum, but with same day service and complete repair it was worth it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Beverly Baney

Google 1 2 3 4 5

I servicemen showed up soon after the request for service. They answered all questions. Laughed at all of my personality thoughts . They worked with each other with cooperation . They helped me decide which garage door opener to buy. They showed how to use the power. The opener is modern ,quiet and has added information . The office young lady was a joy to talk to in getting all of this to happen. Thanks again .

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009