4.9 1 2 3 4 5 808 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 10

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 695 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, professional garage door service and installation. Customers consistently praise the company’s knowledgeable technicians, clear explanations, and helpful communication throughout the process. Many reviews also highlight same-day or very quick response times, courteous service, and smooth handling of repairs and new door or opener projects. A smaller but recurring set of reviews mentions pricing concerns, but the strongest overall pattern is dependable, efficient, customer-focused service.

What Customers in Your Area Mention Most

Speed (219) Customers frequently praise how quickly Precision responds, often mentioning same-day service, prompt arrivals, and fast completion of repairs or installations. Professionalism (208) Reviews consistently describe the technicians as professional, courteous, respectful, and well-run from the office through the field team. Expertise (190) Customers repeatedly note that technicians are knowledgeable, diagnose problems quickly, and clearly understand garage door systems and options. Communication (163) Many reviewers appreciate clear explanations, upfront options, follow-up calls or texts, and being kept informed before and during service. Service (157) Customers often highlight helpful, friendly, and customer-focused service, including thoughtful answers, no-pressure guidance, and strong overall care. Responsiveness (141) Reviews commonly mention quick callbacks, easy scheduling, timely updates, and a strong willingness to help when problems come up. Workmanship (129) Customers praise the quality of the repairs and installations, often saying the work was thorough, efficient, and left doors operating smoothly. Friendliness (117) Technicians are frequently described as friendly, personable, pleasant, and easy to work with. Trustworthiness (74) Reviewers often say they felt no pressure, appreciated honest recommendations, and trusted the company to recommend only needed work.

Recent Reviews from Grand Rapids

James King

Google 1 2 3 4 5

Our garage door spring decided to break on a holiday weekend Sunday. Both cars trapped in the garage! I called Precision and the call was immediately picked up by Charlla (sp.) who was super understanding and very efficiently collected all the needed information. Connor called about an hour later to tell us he was on his way. He immediately went to work and within about an hour we were back in business! Very impressed with Precision's operation from beginning to end. We could even follow a link to see where Connor was before he got here, how far away in minutes and miles! Connor was super, well dressed, clean, articulate and knew exactly what he was doing from beginning to end! Glad I made the call I did! Would do it again anytime!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Camille Albrecht

Google 1 2 3 4 5
Whitehall, MI 07/06/2025

Precision Garage Door Service provided us with excellent care and service. They responded that same day - a Saturday - and Jeremy Parish was the technician. He was fantastic. Knowledgeable, friendly, and gave us some great instructions for improving the functioning and life of our garage door. During the inspection, which most garage door companies don't offer, Jeremy discovered that one of the main bolts securing the door opener spring was missing. That could have been a real disaster! He repaired it quickly and efficiently. And the price of the entire service was very reasonable. We recommend this company 100%!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ashley Freeney

Google 1 2 3 4 5
Jenison, MI 07/02/2025

Jeremy came out, assessed, gave us estimates, and had our garage door rollers/springs/cables replaced all within the hour! Wonderful service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeanne Fielder

Facebook 1 2 3 4 5
Portage, MI 07/01/2025

Was very easy to schedule an appointment online. Once Jon arrived, he readily figured out the reasons(s) for my garage door dysfunction and I believe he went over and beyond to make repairs. Payment was easy and reasonable.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Denise Carroll

Google 1 2 3 4 5

I was shocked that a technician came to our house the same afternoon I called. Jordan was terrific. He ran some tests, explained everything to me, and made the necessary adjustments. He also told me how to preemptively keep our garage door operating smoothly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jack Caudill

Google 1 2 3 4 5
Jenison, MI 07/01/2025

They were very knowledgeable and pleasant to work with. Highly recommend for future garage door issues.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Debbie Riley

Google 1 2 3 4 5

Connor was very professional, courteous and explained what steps he completed in fixing my garage door opener. . Will recommend there services. Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tyler Voss

Google 1 2 3 4 5
Grandville, MI 06/30/2025

Same day service. Quote and repair in same visit. Outstanding work. Jordan answered all of my questions thoroughly. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Karen Johnson

Google 1 2 3 4 5
Kalamazoo, MI 06/28/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan (Kalamazoo) a great rating!

Service: New Doors

David Graham

Google 1 2 3 4 5

Quick response, friendly and knowledgeable technician. Work done in 45 minutes Highly recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nancy Duval

Google 1 2 3 4 5

We needed to have all of our garage remotes fixed along with our garage doors and our service agent was great! Jordan H. was professional, caring, polite, friendly and very knowledgeable. Jordan was on time and fixed our problem quickly. We are very pleased with Precision Doors and would highly recommend them for any of your garage door needs. Thank you Jordan H.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Susan Hertel

Google 1 2 3 4 5
Whitehall, MI 06/26/2025

Austin was on time, professional and friendly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Julio Ortega

Google 1 2 3 4 5
Fenwick, MI 06/25/2025

Super professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Darlene Wills

Google 1 2 3 4 5

Jeremy is a very kind man. He does great work & stands by what he does. He takes time to explain what he has done & answer all the questions you may have. I would highly recommend him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Fouts

Google 1 2 3 4 5

Easy to setup an appointment, Jordan was right on time and finished the job in an hour. Friendly, prompt, recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amy Meyer

Google 1 2 3 4 5
Allendale, MI 06/24/2025

Quick, friendly and honest

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kaitlyn Pollock

Google 1 2 3 4 5
Kalamazoo, MI 06/23/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

David Winter

Google 1 2 3 4 5
Kalamazoo, MI 06/23/2025

Conner showed up on time and completed the repair in under 2 hrs. I was impressed with his professionalism and knowledge. I highly recommend Precision Garage Door of West Michigan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Larry Johnson

Google 1 2 3 4 5
06/23/2025

The repair work was done on time and was done the right way.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Marc Rose

Google 1 2 3 4 5
Mattawan, MI 06/21/2025

Excellent service very friendly and professional

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Rebecca Timmer

Google 1 2 3 4 5

Very happy with the service we received. Tyler was a great communicator with his arrival time and going over the details for service needed. Tyler was friendly even while working in our garage with 87+ temperatures outside!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Greg Courtnay

Google 1 2 3 4 5
Ionia, MI 06/21/2025

Jordan, the technician, was on-time and went right to work after our brief discussion. He explained what was wrong, gave me the repair options and when I told him what I wanted, he went to work. He had the problem corrected in short time. Jordan did great work!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sharp

Google 1 2 3 4 5
Ada, MI 06/20/2025

Jordan was excellent. I highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Mcgough

Google 1 2 3 4 5
Muskegon, MI 06/20/2025

Excellent experience..knowledgeable, friendly, polite, and basically knows his stuff! Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Shari Watanabe

Google 1 2 3 4 5

Jordan Houser was very professional and completed the repair of my garage door quickly. Plus he explained everything to me in terms I could understand. He is a great technician that Precision Door is lucky to have on staff. Thank you for a job well done!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Christopher Morrow

Google 1 2 3 4 5
Holland, MI 06/18/2025

Tyler was prompt, kinda, knowledgeable, and accurate in everything he did. HIGHLY RECOMMEND

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lonnie Zamarripa

Google 1 2 3 4 5

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Elizabeth Taylor

Google 1 2 3 4 5
Caledonia, MI 06/13/2025

This is likely to come off as petty, but a driver in a Precision company van pulled out in front of me to prevent me from doing a zipper merge on 94 East outside of Kalamazoo. Its traffic science, folks. Represent your company with professionalism. :)

Response from Brandon Falone, President Business Owner

We appreciate your feedback, Elizabeth. We're sorry to hear about your experience. Professionalism is important to us, and well ensure your concerns are addressed. Thank you for bringing this to our attentionwe're committed to improving our service and representation.

Service: General Service

Barb Grinwis

Google 1 2 3 4 5

Jordan came to fix a non working opener. He went above and beyond. The opener was very old and non functional. He replaced it, reprogrammed it, adjusted and lubricated the door as well as bringing the panel down to my eye level. Thanks for a job well done in a speedy manner. I also wanted to say, thank you for the photo of Jordan sent before he arrived - sure did appreciate that!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Inhulsen

Google 1 2 3 4 5

Very happy with the service from Connor Scane and the Precision Door team. They communicated expectations, were very prompt, and Connor could not have been nicer. Will call again and refer others!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009