4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 11

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

Dennis Kmiecik

Google 1 2 3 4 5
Belding, MI 06/05/2025

Jeremy did a great job on my garage door! Was on time, repaired the spring and did general maintenance on my door. New rollers and bearings were also installed! No more than an hour!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gerry Ludwig

Google 1 2 3 4 5
Rockford, MI 06/05/2025

Jordan did great work, very thorough and professional. Very satisfied!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Alyssa Mccourt

Google 1 2 3 4 5
Wyoming, MI 06/04/2025

Jeremy did an excellent and thorough job assessing what was wrong with our garage door and making the appropriate repair recommendations. He explained everything and was kind a professional. Thank you for a great experience!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Patricia Workman

Google 1 2 3 4 5

We had Stephen as our installer! He was very efficient the minute he stepped out of his truck! He moved like he was on a mission! Stephen had everything layed out on each door panel he was working on! Wow! It was very refreshing to see a young man that committed to his work! Thank U Stephen and good luck to u on the rest of your work journey! Precision Door keep training your employees to b like Stephen and have his work ethic. Thanks Again!!! One Happy Customer! for u Stephen!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Steven Frederiksen

Google 1 2 3 4 5

Garage door spring and cables broken, Jordan had it fixed in 90 minutes. Great job friendly service tech. and a 5 year guarantee. Thank you Precision Garage Door for the Veterans discount as well!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Margaret Hartline

Google 1 2 3 4 5
06/01/2025

Connor did an excellent job. Was here within 2 hours on a Sunday afternoon. Was able to get the door operational enough for us to get the cars out of the garage!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Paul Cornwell

Google 1 2 3 4 5
Jenison, MI 05/28/2025

We built a house four years ago and have had nothing but issues with the garage door due to poor installation. Our garage door became stuck and several parts were completely worn down. I called Precision Garage in the morning and they were able to come in the early afternoon. Jeremy arrived and was knowledgeable and thorough with his assessment and recommended repairs. After Jeremy finished the repairs, I was amazed at the difference in our garage door. All of the creaks and issues we had were no longer present and our garage door now opens and closes as if it were new. I am thrilled with the craftsmanship and repairs that were done!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Deb Grow

Facebook 1 2 3 4 5

Kyle was wonderful ,explained everything. He was exactly on time, worked quickly and was very pleasant. Great experience

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steven Hillstead

Google 1 2 3 4 5

Jeremy Parish was exceptional in the performance of his Technician/Customer Service responsibilities. He clearly explained the options for service, repair and replacement of our garage door. Jeremy performed a thorough inspection of all the garage door assembly, which revealed the excessive wear of bearings, tracks and cables. Jeremy demonstrated a great depth of knowledge, as he explained the safety related and other repairs needed, of not only the spring, but also of the related garage door parts and accessories needing replacement. Thank you, Jeremy, for excellency of Technician and Customer Service. Sarah and I are looking forward to our new garage doors.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ryan Veltkamp

Google 1 2 3 4 5

Jeremy was very helpful and knowledgeable. He went out of his way to make sure our garage door was operating the best it could. Very positive experience.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

William Mayer

Google 1 2 3 4 5
Portage, MI 05/24/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kathleen Bisig

Google 1 2 3 4 5
Kalamazoo, MI 05/23/2025

The Tech was fast, accurate and new his job. Sadly I couldn't use their services.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thomas Knauf

Google 1 2 3 4 5
Sparta, MI 05/23/2025

Timeliness, effort of the service technician were great, positive comments by my employees for your service technician's work ethic and quality of the work were all outstanding. My employees who use this garage said, "the door has never work better and might even be better than when new. U deserve the five stars for sure.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dean Devries

Google 1 2 3 4 5
Allendale, MI 05/22/2025

I came home shortly after lunch and saw a cable hanging outside the door. I contacted Precision to see how soon they could repair this cable. Their website was fantastic and I was able to get a service slot the same day (within the hour) and was emailed a confirmation immediately. Shortly after that I received a photo of who was coming along with additional information to get me taken care of. 30 minutes later I received a call from Jordan Houser letting me know he would be there in 30 minutes. He was prompt and professional. Fantastic experience and service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Russell Foster

Google 1 2 3 4 5
Fennville, MI 05/21/2025

Great workman ship installation went well; door is working great. I am happy with the service. I did have to reschedule my time, and they were able to work with me, and everything got done they cleaned up everything Thank you Precision Door and company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Maria Rockey

Google 1 2 3 4 5

My garage door failed early afternoon and Precision was able to come out that same day late afternoon. Tyler Kerry did a wonderful job with repairs today. 5/20/25 Excellent service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeff Humes

Google 1 2 3 4 5
Hastings, MI 05/20/2025

My door was ready to fall off,and it worked really hard,Pete wendorf came in and fixed it in know time. He put new rollers on and adjusted the door.my 27 year old door works like a new one. Great job Pete and thanks, I would recommend them to every one.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Virginia Wier

Google 1 2 3 4 5
Muskegon, MI 05/20/2025

Jeremy came to fix our garage door , replaced all rollers , replaced the rubber strip, he was done in a little over an hour. Jeremy did a great job and was very friendly, I will definitely recommend Precision Door Service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Trey Mitchell

Google 1 2 3 4 5
Portage, MI 05/19/2025

Had a wonderful experience with Pete. Called about a broken garage door spring on Saturday, he was here on Monday and provided a very thorough inspection and gave me lots of options to get it fixed in a way that met our needs and budget. No pressure. Had us up and running within an hour after the inspection. Highly recommended.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Woodard

Google 1 2 3 4 5
Whitehall, MI 05/17/2025

Our tech was Benjamin Gebolys, and he was extremely friendly, efficient, and thorough. He really worked. We were totally impressed, and would definitely recommend Precision Garage Doors to our friends and family for future projects!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Angela Shouey

Google 1 2 3 4 5
Rockford, MI 05/16/2025

Recommend their services! Jeremy did a great job, was very professional and I am happy to have our garage door back working properly!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Johnson

Google 1 2 3 4 5
West Olive, MI 05/16/2025

Spring broke on our garage door on a Saturday, called and a technician was at our house within two hour and fixed the door. John did a great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Courtney Mykytiuk

Google 1 2 3 4 5
Portage, MI 05/14/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Lynn Vickery

Google 1 2 3 4 5

Professional, knowledgeable, and very quick repair of multiple parts of our garage door. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Lopez

Google 1 2 3 4 5
Muskegon, MI 05/13/2025

Ben and Stephen were great at making the entire process easy and seamless. My garage needed doors and to be honest was a car wreck. Nothing was square, it was never built for these kinds of doors, and it was never going to be an easy job. These guys explained the process and set expectations clearly. That was greatly appreciated as this was not an easy install. The service was exactly as promised, on time, and they left the space cleaner than they found it. The doors look great and the price was reasonable. If you need garage doors or repair this should be your first and only stop.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Char Reitsma

Google 1 2 3 4 5
05/12/2025

I hit my garage door so we had Precision Door come out to fix it - Jon C was our tech and he was super knowledgeable and got the door running smoothly again. The price for this service was very reasonable. We would call Precision Door again for our future needs!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aleta Katonak

Google 1 2 3 4 5

Timely matter to arrive for emergency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steven Vandenberg

Google 1 2 3 4 5
05/08/2025

Called at 11 AM and was fixed with several new and essential parts by 3PM

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jennifer Hill

Google 1 2 3 4 5

Jeremy P., the technician, was extremely helpful, informative and friendly. He arrived on time and installed the new garage door in a short time. He also lubricated the garage door and provided helpful instructions. He did not try to sell me anything extra that I really didn't want. An overall impressive professional technician.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Wagner

Google 1 2 3 4 5
Wyoming, MI 05/06/2025

Jordan was prompt, professional,and courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009