4.9 1 2 3 4 5 783 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 11

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Angela Shouey

Google 1 2 3 4 5
Rockford, MI 05/16/2025

Recommend their services! Jeremy did a great job, was very professional and I am happy to have our garage door back working properly!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Johnson

Google 1 2 3 4 5
West Olive, MI 05/16/2025

Spring broke on our garage door on a Saturday, called and a technician was at our house within two hour and fixed the door. John did a great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Courtney Mykytiuk

Google 1 2 3 4 5
Portage, MI 05/14/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Lynn Vickery

Google 1 2 3 4 5

Professional, knowledgeable, and very quick repair of multiple parts of our garage door. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Lopez

Google 1 2 3 4 5
Muskegon, MI 05/13/2025

Ben and Stephen were great at making the entire process easy and seamless. My garage needed doors and to be honest was a car wreck. Nothing was square, it was never built for these kinds of doors, and it was never going to be an easy job. These guys explained the process and set expectations clearly. That was greatly appreciated as this was not an easy install. The service was exactly as promised, on time, and they left the space cleaner than they found it. The doors look great and the price was reasonable. If you need garage doors or repair this should be your first and only stop.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Char Reitsma

Google 1 2 3 4 5
05/12/2025

I hit my garage door so we had Precision Door come out to fix it - Jon C was our tech and he was super knowledgeable and got the door running smoothly again. The price for this service was very reasonable. We would call Precision Door again for our future needs!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aleta Katonak

Google 1 2 3 4 5

Timely matter to arrive for emergency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steven Vandenberg

Google 1 2 3 4 5
05/08/2025

Called at 11 AM and was fixed with several new and essential parts by 3PM

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jennifer Hill

Google 1 2 3 4 5

Jeremy P., the technician, was extremely helpful, informative and friendly. He arrived on time and installed the new garage door in a short time. He also lubricated the garage door and provided helpful instructions. He did not try to sell me anything extra that I really didn't want. An overall impressive professional technician.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Wagner

Google 1 2 3 4 5
Wyoming, MI 05/06/2025

Jordan was prompt, professional,and courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Paul Bongiovanni

Google 1 2 3 4 5

Great. Quick arrival and quick fix. Very impressive

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Carol Klink

Google 1 2 3 4 5
Kalamazoo, MI 05/05/2025

We had a 20 yr old garage door replaced. Connor and Ben were very helpful and professional. Door was installed this AM. It's very quiet. We'll recommend Precision Garage Door to our neighbors. Carol K.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Frank Wilcox

Google 1 2 3 4 5

Our garage door spring broke on Saturday May 3, I googled repair places for the door. I called Precision Garage door of West Michigan, first I asked if there was a extra fee for coming out to repair on Sunday and was told no, they also give veterans a discount, made an appointment for Sunday at 2pm and Connor showed up a little early, he explained what was needed and gave me a quote to repair the door. We approved the repair and he got the job done, he asked me to come out and check it out and I reviewed his work, items that were quoted were replaced and the door worked fine. I would give Connor and Precision a 10 out of 10 great job and price. Thank you for taking care of us today Frank Wilcox

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kevin Guzniczak

Google 1 2 3 4 5
05/03/2025

Great service. Our garage door had a spring fail on us on Saturday morning and kept on vehicle trapped in garage. He came and replaced the broken spring as well as evaluated our whole system, recommending other items that were worn. He upgraded us with superior components and our door is now working better than when it was first installed. All on the same day within just a couple hrs from the time it broke. Jeremy Parish did an awesome job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Judy Donoghue

Google 1 2 3 4 5
Paw Paw, MI 05/01/2025

Very thorough and polite

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Maine

Google 1 2 3 4 5
05/01/2025

Jon was very knowledgeable and explained everything that was wrong.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Roderick Ward

Google 1 2 3 4 5
Hastings, MI 04/29/2025

John replaced a broken spring and shaft bearings now the garage door works great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Theresa Keyes

Google 1 2 3 4 5

Friendly, fast and affordable fix.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Roscoe

Google 1 2 3 4 5

Great service and communication. Jeremy was great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gloria Braxton-Davis

Google 1 2 3 4 5
04/27/2025

I got my garage door fixed by them last year and I went with lifetime warranty parts. For some reason my door hasn't been closing so I called them to see if they could help. They never got back to me after several attempts. Let's see if they care about their reviews since they dont warranty their lifetime stuff. My name is on here so you should be able to look me up. I may reconsider this review if some one reaches out to me and explains why I can't seem to get a hold of them

Response from Brandon Falone, President Business Owner

Gloria, we're truly sorry to hear about your experience. Your satisfaction is important to us, and we understand your frustration. We'll look into this matter immediately to ensure you receive the support you deserve. Thank you for bringing it to our attention.

Service: General Service

Keith Goad

Google 1 2 3 4 5
Fennville, MI 04/26/2025

Outstanding service! Out technician was timely, knowledgeable, efficient and friendly. What more could you want? He explained the problem quickly and took care of business. Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Poliski

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Great service. Technician was helpful and friendly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sloan

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Response from Brandon Falone, President Business Owner

John, we're sorry to see your low rating. We value all customer experiences and are committed to improving. If you have any specific concerns or suggestions, wed love to hear them. Thank you for your input, and we hope to earn a better rating from you in the future.

Service: General Service

Steven Koster

Google 1 2 3 4 5

Precision Door came out on a weekend when my garage door broke. They secured my garage, helped pick a new door, and special ordered it for our odd sized opening. Ben came out when the parts came in and fixed it all up in a few hours. A great experience, well recommended!

Response from Brandon Falone, President Business Owner

Thank you, Steven! Were thrilled to hear about your positive experience with our team. Its great to know Ben was able to assist you efficiently. Your recommendation means a lot to us! If you ever need help in the future, we're just a call away.

Service: New Doors

Bill Karis

Google 1 2 3 4 5
04/18/2025

Very professional, knowledgeable, and helpful. Answered all of our questions, and showed us how to operate the door, and program the opener. Would recommend to anyone.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Valerie Aleksandrova

Google 1 2 3 4 5
Wyoming, MI 04/17/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

William Strong

Google 1 2 3 4 5
Gobles, MI 04/17/2025

They were at our house and got our garage door working properly again within an hour of calling them! The tech that showed up was very kind and knowledgeable. Would definitely recommend to someone in a similar situation!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lucas Smith

Google 1 2 3 4 5
Wyoming, MI 04/16/2025

Our garage door was installed last year and looks amazing. Our wall mounted button stopped working a few days ago and the team from precision came out and fixed it within three hours of the call. Tyler is great and I cant recommend he or the company enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Debra Sterling

Google 1 2 3 4 5
Allendale, MI 04/15/2025

Connor came out to repair our garage door opener and he was kind, knowledgeable, had a great work ethic and stayed on task. He also completed the job in a timely manner. Would definitely recommend Connor and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kayln Smith

Google 1 2 3 4 5
Caledonia, MI 04/13/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009