4.9 1 2 3 4 5 828 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 11

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 713 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across West Michigan for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Customers consistently describe smooth scheduling, same-day or next-day help, thorough explanations of repair options, and efficient work that leaves garage doors operating better, quieter, and more reliably. Many reviewers also mention strong installation quality, helpful maintenance guidance, and a no-pressure approach that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (268) Customers frequently praise how quickly Precision Garage Door responds, including same-day, next-day, weekend, and emergency service, with prompt callbacks and arrival updates. Professionalism (259) Reviewers consistently describe the team as professional, courteous, respectful, and pleasant to work with from first contact through completion. Communication (223) Customers value the clear explanations, detailed updates, advance arrival notices, and thorough walkthroughs of the problem, options, and completed work. Expertise (209) Reviewers repeatedly note that technicians are knowledgeable, informative, and able to diagnose issues accurately while explaining how garage door systems work. Speed (203) Many reviews highlight quick repairs and efficient completion, often with jobs finished in under an hour or within the promised time window. Friendliness (182) Customers frequently mention friendly, kind, personable technicians who are easy to talk to and make the service experience comfortable. Service (151) Reviewers describe strong overall customer service, including helpful phone support, no-pressure guidance, and a customer-first approach. Workmanship (140) Customers praise the quality of repairs and installations, saying doors work smoothly, quietly, and like new after service. Trustworthiness (108) Many reviewers say the company feels honest and trustworthy, especially when technicians explain what is needed, avoid pressure, and provide transparent recommendations.

Recent Reviews from Grand Rapids

Nancy Duval

Google 1 2 3 4 5

We needed to have all of our garage remotes fixed along with our garage doors and our service agent was great! Jordan H. was professional, caring, polite, friendly and very knowledgeable. Jordan was on time and fixed our problem quickly. We are very pleased with Precision Doors and would highly recommend them for any of your garage door needs. Thank you Jordan H.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Susan Hertel

Google 1 2 3 4 5
Whitehall, MI 06/26/2025

Austin was on time, professional and friendly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Julio Ortega

Google 1 2 3 4 5
Fenwick, MI 06/25/2025

Super professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Darlene Wills

Google 1 2 3 4 5

Jeremy is a very kind man. He does great work & stands by what he does. He takes time to explain what he has done & answer all the questions you may have. I would highly recommend him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Fouts

Google 1 2 3 4 5

Easy to setup an appointment, Jordan was right on time and finished the job in an hour. Friendly, prompt, recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amy Meyer

Google 1 2 3 4 5
Allendale, MI 06/24/2025

Quick, friendly and honest

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kaitlyn Pollock

Google 1 2 3 4 5
Kalamazoo, MI 06/23/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

David Winter

Google 1 2 3 4 5
Kalamazoo, MI 06/23/2025

Conner showed up on time and completed the repair in under 2 hrs. I was impressed with his professionalism and knowledge. I highly recommend Precision Garage Door of West Michigan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Larry Johnson

Google 1 2 3 4 5
06/23/2025

The repair work was done on time and was done the right way.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Marc Rose

Google 1 2 3 4 5
Mattawan, MI 06/21/2025

Excellent service very friendly and professional

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Rebecca Timmer

Google 1 2 3 4 5

Very happy with the service we received. Tyler was a great communicator with his arrival time and going over the details for service needed. Tyler was friendly even while working in our garage with 87+ temperatures outside!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Greg Courtnay

Google 1 2 3 4 5
Ionia, MI 06/21/2025

Jordan, the technician, was on-time and went right to work after our brief discussion. He explained what was wrong, gave me the repair options and when I told him what I wanted, he went to work. He had the problem corrected in short time. Jordan did great work!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sharp

Google 1 2 3 4 5
Ada, MI 06/20/2025

Jordan was excellent. I highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Mcgough

Google 1 2 3 4 5
Muskegon, MI 06/20/2025

Excellent experience..knowledgeable, friendly, polite, and basically knows his stuff! Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Shari Watanabe

Google 1 2 3 4 5

Jordan Houser was very professional and completed the repair of my garage door quickly. Plus he explained everything to me in terms I could understand. He is a great technician that Precision Door is lucky to have on staff. Thank you for a job well done!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Christopher Morrow

Google 1 2 3 4 5
Holland, MI 06/18/2025

Tyler was prompt, kinda, knowledgeable, and accurate in everything he did. HIGHLY RECOMMEND

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lonnie Zamarripa

Google 1 2 3 4 5

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Elizabeth Taylor

Google 1 2 3 4 5
Caledonia, MI 06/13/2025

This is likely to come off as petty, but a driver in a Precision company van pulled out in front of me to prevent me from doing a zipper merge on 94 East outside of Kalamazoo. Its traffic science, folks. Represent your company with professionalism. :)

Response from Brandon Falone, President Business Owner

We appreciate your feedback, Elizabeth. We're sorry to hear about your experience. Professionalism is important to us, and well ensure your concerns are addressed. Thank you for bringing this to our attentionwe're committed to improving our service and representation.

Service: General Service

Barb Grinwis

Google 1 2 3 4 5

Jordan came to fix a non working opener. He went above and beyond. The opener was very old and non functional. He replaced it, reprogrammed it, adjusted and lubricated the door as well as bringing the panel down to my eye level. Thanks for a job well done in a speedy manner. I also wanted to say, thank you for the photo of Jordan sent before he arrived - sure did appreciate that!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Inhulsen

Google 1 2 3 4 5

Very happy with the service from Connor Scane and the Precision Door team. They communicated expectations, were very prompt, and Connor could not have been nicer. Will call again and refer others!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Linda Beringer

Google 1 2 3 4 5

They do a fantastic job. Thanks Jeremy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Christopher Daniell

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Roxanne Oneil

Google 1 2 3 4 5

Connor was very polite, helpful, and had my garage door opener working perfectly in only a few minutes! Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Ford

Google 1 2 3 4 5
Augusta, MI 06/09/2025

Ben and Tyler did a GREAT!!j job installing my new Garage Door and opener. They were on time, clean up and were verry courteous.

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Jansen Gontjes

Google 1 2 3 4 5
06/06/2025

Shout out to Jeremy for both his professionalism and for being personable! Second time weve worked with Precision and each time has been a positive experience.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dennis Kmiecik

Google 1 2 3 4 5
Belding, MI 06/05/2025

Jeremy did a great job on my garage door! Was on time, repaired the spring and did general maintenance on my door. New rollers and bearings were also installed! No more than an hour!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gerry Ludwig

Google 1 2 3 4 5
Rockford, MI 06/05/2025

Jordan did great work, very thorough and professional. Very satisfied!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Alyssa Mccourt

Google 1 2 3 4 5
Wyoming, MI 06/04/2025

Jeremy did an excellent and thorough job assessing what was wrong with our garage door and making the appropriate repair recommendations. He explained everything and was kind a professional. Thank you for a great experience!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Patricia Workman

Google 1 2 3 4 5

We had Stephen as our installer! He was very efficient the minute he stepped out of his truck! He moved like he was on a mission! Stephen had everything layed out on each door panel he was working on! Wow! It was very refreshing to see a young man that committed to his work! Thank U Stephen and good luck to u on the rest of your work journey! Precision Door keep training your employees to b like Stephen and have his work ethic. Thanks Again!!! One Happy Customer! for u Stephen!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Steven Frederiksen

Google 1 2 3 4 5

Garage door spring and cables broken, Jordan had it fixed in 90 minutes. Great job friendly service tech. and a 5 year guarantee. Thank you Precision Garage Door for the Veterans discount as well!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009