4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 9

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

Allen Bean

Google 1 2 3 4 5
Caledonia, MI 07/30/2025

Justin and his helper did a great job replacing the opening mechanism on our garage door. It wasn't cheap (what is these days) but it was a builder-grade door and all the parts had to be replaced.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bonnie Vandermark

Google 1 2 3 4 5
Alto, MI 07/29/2025

Precision Garage Door Sent Austin Bectel for service garage door not opening Austin looked at the door and discovered a wire chewed causing door not to open. He repaired the wires and realigned the electric eyes . Door works great! Very efficient, knows product and was quick to find out what was wrong with door not opening. Thank you Austin for doing a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dave Arndt

Google 1 2 3 4 5
Mattawan, MI 07/28/2025

Very Professional. On time, good email information.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lori Coon

Google 1 2 3 4 5
Jenison, MI 07/27/2025

We ran into garage door trouble on a weekend. Easy to schedule appointment and communication with technician was quick and easy. Connor came out and took care of everything quickly. He was super nice, knowledgeable and got our garage working quickly and at a fair price!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aaron Caccamo

Google 1 2 3 4 5

Tyler did an amazing job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cassie Kawka-Vlahos

Google 1 2 3 4 5
Wyoming, MI 07/24/2025

Jeremy came out to service my garage door and went above and beyond in every way. He walked me through multiple options, explained all the price points clearly, and took the time to teach me how to properly maintain my door to extend its life. His professionalism and knowledge made the whole process smooth and informative. And if that wasnt enoughhe even helped my neighbor who came over mid-appointment with a question about her garage door! Jeremy didnt hesitate to assist, and that speaks volumes about his character and dedication. He did an outstanding job, and Ill always recommend this company!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Adam Rujan

Google 1 2 3 4 5
Whitehall, MI 07/24/2025

Conner was punctual, knowledgeable and efficient in performing service on our garage door. Thank you very much.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Green

Google 1 2 3 4 5

Super responsive and reasonably priced repair when my whole door came crashing down. Came out within a few hours, made the repairs and even did some needed maintenance so the door works better than before.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Woltjer

Google 1 2 3 4 5
07/22/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Lonnie Walton

Google 1 2 3 4 5

Austin was on time and he did a great job nice and friendly also

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Christy Lowe

Google 1 2 3 4 5
Kalamazoo, MI 07/21/2025

We are so grateful Precision Garage Doors could do a same day appointment for our broken garage door spring. The communication on arrival time was great and Connor was able to assess what was wrong right away. He fixed the problem quickly and went through all appropriate checks to ensure the door was working again. Connor was friendly and efficient! Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Brackenbury

Google 1 2 3 4 5

I received great and super fast service! I called at 8:15am, Jordan was there at 10:15pm and complete all the work by 12:15pm. Very professional and knowledgeable service. I had a broken spring and ended up also doing a bottom seal and general refresh. Highly recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jack Griffin

Google 1 2 3 4 5
Kalamazoo, MI 07/18/2025

Jon C was great. Explained everything thoroughly through the entire process. Got a same day appointment within a few hours as well. Priced well, and did great work!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Cassandra Volkers

Google 1 2 3 4 5
Holland, MI 07/18/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Nick Prior

Google 1 2 3 4 5
Caledonia, MI 07/17/2025

Our tech, Austin Bectel, did a great job with his service call! He assessed the problem, gave us options on how to fix it and did a good job explaining the options, different prices, availability, etc. He showed up right on schedule and worked quickly to get the job done. Thanks Austin!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Taylor

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Tim O'Hearn

Google 1 2 3 4 5

Very professional and answered all ofnour questions. We love the color and how quiet the new door is. They didn't take very long to install the door and cleaned everything up before they left. Couldn't be happier.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Katherine Onan

Google 1 2 3 4 5

Jeremy is a great technician. Very friendly and personable. He is knowledgeable about the equipment he is repairing as well as the equipment used by the company. Thanks for a great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michele Chartier

Google 1 2 3 4 5
Caledonia, MI 07/09/2025

Jordan was very nice and efficient and fixed the problem. Thank you! was right on time too!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bill Schueler

Google 1 2 3 4 5
Fennville, MI 07/09/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Alice Beard

Google 1 2 3 4 5

We were completely satisfied with the quick response and result! Austin was very personable and competent, replacing springs, bearings, rollers and cable. Now the door works great Thanks!

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Jamie Dodson

Google 1 2 3 4 5

Tyler K. was prompt and did a thorough job of explaining my options. We definitely recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jake Birkhaug

Google 1 2 3 4 5
Holland, MI 07/08/2025

Quoted a price nearly 2x as much as other vendors and charged a 75 dollar consultation fee they didn't disclose over the phone, to tell us what we already knew, that one of the coils was broken. Thank you for nothing. Go with anyone else if you don't want to deal with sneaky business tactics and gross overcharging.

Response from Brandon Falone, President Business Owner

We're sorry to hear about your experience, Jake. We strive for transparency and competitive pricing. Your feedback is important, and well address your concerns with our team to improve. Thank you for sharing your thoughts with us.

Service: General Service

Ken Scheck Ii

Google 1 2 3 4 5
Hastings, MI 07/08/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kevin Dobreff

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

James King

Google 1 2 3 4 5

Our garage door spring decided to break on a holiday weekend Sunday. Both cars trapped in the garage! I called Precision and the call was immediately picked up by Charlla (sp.) who was super understanding and very efficiently collected all the needed information. Connor called about an hour later to tell us he was on his way. He immediately went to work and within about an hour we were back in business! Very impressed with Precision's operation from beginning to end. We could even follow a link to see where Connor was before he got here, how far away in minutes and miles! Connor was super, well dressed, clean, articulate and knew exactly what he was doing from beginning to end! Glad I made the call I did! Would do it again anytime!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Camille Albrecht

Google 1 2 3 4 5
Whitehall, MI 07/06/2025

Precision Garage Door Service provided us with excellent care and service. They responded that same day - a Saturday - and Jeremy Parish was the technician. He was fantastic. Knowledgeable, friendly, and gave us some great instructions for improving the functioning and life of our garage door. During the inspection, which most garage door companies don't offer, Jeremy discovered that one of the main bolts securing the door opener spring was missing. That could have been a real disaster! He repaired it quickly and efficiently. And the price of the entire service was very reasonable. We recommend this company 100%!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ashley Freeney

Google 1 2 3 4 5
Jenison, MI 07/02/2025

Jeremy came out, assessed, gave us estimates, and had our garage door rollers/springs/cables replaced all within the hour! Wonderful service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeanne Fielder

Facebook 1 2 3 4 5
Portage, MI 07/01/2025

Was very easy to schedule an appointment online. Once Jon arrived, he readily figured out the reasons(s) for my garage door dysfunction and I believe he went over and beyond to make repairs. Payment was easy and reasonable.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Denise Carroll

Google 1 2 3 4 5

I was shocked that a technician came to our house the same afternoon I called. Jordan was terrific. He ran some tests, explained everything to me, and made the necessary adjustments. He also told me how to preemptively keep our garage door operating smoothly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009