4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 13

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Keith Goad

Google 1 2 3 4 5
Fennville, MI 04/26/2025

Outstanding service! Out technician was timely, knowledgeable, efficient and friendly. What more could you want? He explained the problem quickly and took care of business. Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Poliski

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Great service. Technician was helpful and friendly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Sloan

Google 1 2 3 4 5
Rockford, MI 04/25/2025

Response from Brandon Falone, President Business Owner

John, we're sorry to see your low rating. We value all customer experiences and are committed to improving. If you have any specific concerns or suggestions, wed love to hear them. Thank you for your input, and we hope to earn a better rating from you in the future.

Service: General Service

Steven Koster

Google 1 2 3 4 5

Precision Door came out on a weekend when my garage door broke. They secured my garage, helped pick a new door, and special ordered it for our odd sized opening. Ben came out when the parts came in and fixed it all up in a few hours. A great experience, well recommended!

Response from Brandon Falone, President Business Owner

Thank you, Steven! Were thrilled to hear about your positive experience with our team. Its great to know Ben was able to assist you efficiently. Your recommendation means a lot to us! If you ever need help in the future, we're just a call away.

Service: New Doors

Bill Karis

Google 1 2 3 4 5
04/18/2025

Very professional, knowledgeable, and helpful. Answered all of our questions, and showed us how to operate the door, and program the opener. Would recommend to anyone.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Valerie Aleksandrova

Google 1 2 3 4 5
Wyoming, MI 04/17/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

William Strong

Google 1 2 3 4 5
Gobles, MI 04/17/2025

They were at our house and got our garage door working properly again within an hour of calling them! The tech that showed up was very kind and knowledgeable. Would definitely recommend to someone in a similar situation!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lucas Smith

Google 1 2 3 4 5
Wyoming, MI 04/16/2025

Our garage door was installed last year and looks amazing. Our wall mounted button stopped working a few days ago and the team from precision came out and fixed it within three hours of the call. Tyler is great and I cant recommend he or the company enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Debra Sterling

Google 1 2 3 4 5
Allendale, MI 04/15/2025

Connor came out to repair our garage door opener and he was kind, knowledgeable, had a great work ethic and stayed on task. He also completed the job in a timely manner. Would definitely recommend Connor and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kayln Smith

Google 1 2 3 4 5
Caledonia, MI 04/13/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Katie Braund

Google 1 2 3 4 5

Stephen was quick and professional. My new door works and looks great. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Tracy Mossburger

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Jeff Moore

Google 1 2 3 4 5
Vestaburg, MI 04/09/2025

Jeremy parish did awesome work and job. Talked his through the hole process we will recommend precision door service to our friends and family. Thanks again Jeff and Laura Moore!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Matthew Dennis

Google 1 2 3 4 5
Zeeland, MI 04/06/2025

Connor was absolutely brilliant. 10/10. Very helpful and understanding and explained things well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Norma Kilpatrick

Google 1 2 3 4 5
Ionia, MI 04/05/2025

Very well pleased, especially with the prompt service. The technician was Tyler Kerry.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Smith

Google 1 2 3 4 5

They were able to service our garage door the same day we called. Conner was polite and professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John House

Google 1 2 3 4 5
Greenville, MI 04/02/2025

Tyler was quick and efficient with repairing my door. He explained everything very well, and was very thorough.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brad Popilek

Google 1 2 3 4 5
Rockford, MI 04/01/2025

Called on Monday to get a broken spring fixed. They came out Tuesday morning and we're done within an hour. Extremely professional, showed me things about my garage door that I had no clue about. I didn't know my door could be that quiet! Will definitely call them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dominick Ronchetti

Google 1 2 3 4 5

Update, Precision has refunded the $75.00 service fee.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Shaw

Google 1 2 3 4 5
Plainwell, MI 03/31/2025

My technician Connor, did a great job. !

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jessica Nave

Google 1 2 3 4 5
Lowell, MI 03/30/2025

Austin did an amazing job! He was fast and showed me how to take care of my door in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brenda Followell

Google 1 2 3 4 5
Kalamazoo, MI 03/29/2025

Awesome service on a Saturday. Jon was very professional and kind. Thank you for repairing my garage door opener!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dennis Wilson

Google 1 2 3 4 5
Rockford, MI 03/25/2025

Jordan Houser from Precision was outstanding, listened respectfully and very knowledgeable with the service he provided. He presented three different options and allowed me to make my choice based on the information he provided. Jordan didn't push any of the options and very quickly made the necessary repairs. I would highly recommend Jordan and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rosa Fulton

Google 1 2 3 4 5

Garage door repair, Conner the repairman exceeded all expectations. Professional, timely, tested everything, answered all questions. Sunday repair (nice to have weekend service). Working beautifully. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sandy Ellenwood

Google 1 2 3 4 5
Rockford, MI 03/22/2025

Quick friendly technician. Got me all set up and back in operation . Highly recommend. Sake for Jeremy

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Leah Koopman

Google 1 2 3 4 5
Zeeland, MI 03/21/2025

Jeremy was amazing. He was very friendly, knowledgeable and helpful. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Banbury

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Kristin Cole

Google 1 2 3 4 5
Kalamazoo, MI 03/17/2025

Fast and professional service! Connor Scane came out to look at my issue. My 20 plus year old garage door opener was dead and I needed a new one. He quoted me a fair price and was able to install it right then and there which was so convenient. They also offered a discount for law enforcement and/or military service so dont forget to ask!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ricky Holt

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Nancy Zeeff

Google 1 2 3 4 5

It was great! Fast, friendly and definitely left my garage door in good shape!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009