4.9 1 2 3 4 5 783 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 13

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

April Hight

Google 1 2 3 4 5
Dorr, MI 03/02/2025

My garage door spring broke on a Saturday night, they were available the next morning without an additional fee. The job was done within an hour. Pricing is a little high but they use high end products with a 10 year warranty and make sure your door is balanced and working smoothly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Colin Quiney

Google 1 2 3 4 5

Great Experience. Showed up on Sunday. In and out. Quick. Nice guy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Candela

Google 1 2 3 4 5

Fantastic experience. Technician Judd was nice and timely. He replaced my garage door spring and cables in about 30 minutes. Would call again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Beth Pettine

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Bryan Deruiter

Google 1 2 3 4 5
03/01/2025

Couldnt be happier with Precision Door. We had a situation where our garage door was damaged, unusable and our car was trapped inside. Their technician, Tyler, was there, the same day in less than 2 hrs from the moment it happened. He helped get the car out the garage and the e had a new door ordered that same day. I highly recommend them to anyone needing garage door repair or replacement.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Eric Leith

Google 1 2 3 4 5
Kalamazoo, MI 03/01/2025

Very professional, polite, and respectful of property. Did a great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Scott Powlus

Google 1 2 3 4 5
Belmont, MI 02/28/2025

Jordan was very professional, the service was some day & everything is back up & working. I will definitely call Precision Garage Door again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Ford

Google 1 2 3 4 5

Tyler was very friendly and knowledgeable. He provided me with options and did not push for one over the other. Once I made my decision, he worked quickly to resolve the issue. I am a first time homeowner, so he was a great help! After the job was done, he showed me where to lubricate the door. Service was quick and easy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lynn Strodtbeck

Google 1 2 3 4 5

Jeremy was great, on time, thorough and very helpful not to mention friendly. Glad we called them when our garage door wouldn't close all the way.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Carissa Chase

Google 1 2 3 4 5
Belmont, MI 02/27/2025

Jeremy was wonderful! He was professional and courteous. He got the job done quickly and my garage door sounds so smooth. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Donna Jordan

Google 1 2 3 4 5

Fast, professional informed. 1000% satisfied.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kyle Ericson

Google 1 2 3 4 5
Grandville, MI 02/27/2025

Great experience working with Precision. Our technician, Judd, was friendly and professional and we are very happy with his work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Peter

Google 1 2 3 4 5
Muskegon, MI 02/25/2025

Tyler showed up on time and did an excellent job. After done he went over the door operation and maintenance. Excellant

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thomas Potter

Google 1 2 3 4 5
Muskegon, MI 02/25/2025

Judd is the man!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Mitchell

Google 1 2 3 4 5
Caledonia, MI 02/22/2025

Jeremy did a great job replacing two springs on a Saturday. Overall great experience with Precision-

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Janet Kasic

Google 1 2 3 4 5
Fruitport, MI 02/21/2025

Tyler was very professional and accommodating. Explained everything in detail. Very courteous!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Heather Balcom

Google 1 2 3 4 5
Allendale, MI 02/21/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Adis Sulejmanovic

Google 1 2 3 4 5
Caledonia, MI 02/20/2025

Will attempt to scam you instead of doing business in good faith. Called for a broken chain. Shows up says can't fix the chain doesn't have "parts" attempts to try and scam me into replacing entire garage door for $6700 and refused to have a broken down quote. Another company fixed it no problem for about $200.

Response from Brandon Falone, President Business Owner

Adis, we're truly sorry to hear about your experience. This isnt the level of service we aim to provide. We appreciate your feedback and are committed to improving. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for sharing your thoughts.

Service: New Doors

Kelly Branch

Google 1 2 3 4 5

Our technician Judd did a wonderful job assessing, explaining and installing the parts necessary to fix our garage door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Adam Silvis

Google 1 2 3 4 5

Same day serviceJudd did excellent quality work. Highly recommended!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Calvin Webb

Google 1 2 3 4 5

Jordan was respectful, professional, and efficient. The restoration cost was more than my wife and I expected but the 5 year warranty ultimately made the investment worthwhile.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Victor Tinoco

Facebook 1 2 3 4 5

Jeremy had my garage door fixed in no time. He was honest, friendly, efficient, and very professional. I will definitely recommend Precision Garage Door. Im very pleased with the job that was provide

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Marchell

Google 1 2 3 4 5
Rockford, MI 02/15/2025

Tyler was great. Was here early and explained everything. Great experience and would highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Angela Livers

Google 1 2 3 4 5
Kalamazoo, MI 02/15/2025

Jon Consiglio was great!! He fixed my door in an hour.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Gardner

Google 1 2 3 4 5
Jenison, MI 02/13/2025

Excellent job and product. Technician Steve did high quality work and the speed with which he performed the task was phenomenal. Excellent experience with this company and their employees

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

David Peter

Facebook 1 2 3 4 5
Muskegon, MI 02/12/2025

They are very punctual. Steve Franklin was very knowledgeable and explained everything well. He did an excellent job and made sure everything was working well before he left. Very nice company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rachel Ackley

Google 1 2 3 4 5

I called at 6pm and had a appt the nxt morning!! Customer service was exceptional. Connor was on time and called prior to arrival. He replaced the opener and completed the job in a timely manner. Would recommend to family and friends for sure.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Phil Perri

Google 1 2 3 4 5
Kalamazoo, MI 02/11/2025

Came assess the situation made the adjustments.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nathan Glotfelty

Google 1 2 3 4 5
02/11/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Amy Hall

Google 1 2 3 4 5
Kalamazoo, MI 02/10/2025

It was a very good experience with Precision Garage. It was late afternoon when I called and they arrived within a couple of hours. Connor was very professional and he got excited with me when the garage door was fixed! I guess it was the dancing I did. Thanks for the beat Connor!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009