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Read what people are saying
about Precision Garage Door

Precision Garage Door of Grand Rapids
has received 713 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Did the job. Extremely expensive.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James Bristol did a fantastic job. Our garage door broke at 6am on a Sunday morning and he was there at 9 am to fix it. Was quick and efficient!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I had to use the one star just to get to the page to write this...made apps to fix my door...guy gets here and informs me they don't work on spring doors...something they might want to tell the custumer...u think...

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A Response from: Brandon Falone, President

Hi Darrell, were sorry to hear about your experience. We appreciate your feedback and understand the frustration. Well work on improving our communication regarding service limitations. Thank you for bringing this to our attention.

Service Provided:
General Service

Review:

Fast, friendly, and reasonably priced! I placed a call at 11am to see if they had anyone with availability this week to replace a torsion spring that had snapped, and within a couple hours Jon Consiglio stoped by and got my garage door fully functional again. I would call Jon for any future repairs, and would recommend him to a friend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tyler did a great job. He was very knowledgeable and friendly and let me know exactly why the door broke and how he could fix it. He finished the repairs quickly

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/19/2024
General Service
Ada, MI
Review:

James B did a terrific job with a thorough review of the broken garage door spring as well as reviewing other potential issues.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/19/2024
General Service
Review:

Tyler did a good job explaining issues, and options. Job well done. Thank you.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/18/2024
General Service
Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

John was clear, accurate and courteous with us. He presented the options without pressuring us to take any one of them. Overall, a great experience!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our garage door motor died over the weekend. While we didnt need immediate service, it was nice to know they wouldve come out. It was very convenient to schedule the visit online, and Jeremy Parish showed up with everything needed to install a new system. Jeremy is great, super nice and very personable. He explained the situation completely, offered different options of motors, and it was done about an hour later! He did a great job explaining the new system to us, and asked if we had questions. The whole experience was awesome!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan Houser did an excellent job!! Prompt. Informative. Helpful. Work driven.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The technician, Judd, was on time, did the work very quickly, and explained everything to us. He left us with a great fix and no unanswered questions. On top of that, he was a very pleasant and professional guy. Would definitely use again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

We are so pleased with the service from our sales/tech for our new garage door provided by Jerremy Parrish. The timely response for the analysis and instalation was incredible. The cost was in line with our needs and expectations. We plan to replace our second door on return from planned trip.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James was great in the routine maintenance on my garage door. He answered all my questions and helped get the door back into tip-top shape.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

After calling in for service, James arrived in less than 90 minutes. He promptly diagnosed the issue and made repairs within another hour.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan responded right away and did a thorough job. Explained all of the options and had the garage door working again within an hour. Outstanding service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great job!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/11/2024
General Service
Review:

Today I needed to get my garage door in working order again and I called Precision Door Service around 12:30 and Jordan Houser was here by 2:00. He ended up having to replace my opener and spent plenty of time with me explaining why and what my options were. I am very pleased with his demeanor and professionalism. Thank you for wonderful service.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/09/2024
New Doors
Kalamazoo, MI
Review:

The technician for Precision Garage Door did an excellent job. He was on time and was very professional. Benjamin was very knowledgeable and thorough. I highly recommend recommend using Precision Garage Door.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

I was very pleased with the friendly and professional service I received from Jordan . He was efficient and fair about giving me options on the repairs to my garage door. I will not hesitate to refer my friends and neighbors.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent technician who was smart and friendly and excellent. But the cost was much higher than I expected.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I called Precision and they came out the day I requested. Jeremy was very knowledgeable and professional. He explained everything and gave us several options. He even helped me set the up smart feature on my phone. I would highly recommend Precision Garage Door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The guy that showed up was nice, BUT, he took apart a piece of my door and didn't put it back together before he left, along with losing the bolt to hold it together so we had to search for something to fit so we could at least get the door open until we could get it fixed. They charge $75 just for a quote and they quoted almost $1500 for a conversion kit for damaged springs. Fawley Door does quotes for free and quoted almost $900 less the next day and fixed it right then. Shop local.

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A Response from: Brandon Falone, President

Melissa, were sorry to hear about your experience and appreciate your feedback. Its important to us that our customers receive quality service and clear communication. Well address your concerns with our team to ensure we improve moving forward. Thank you for bringing this to our attention.

Service Provided:
General Service

Review:

Jeremy of Preclsion Garage Door did a fantastic job replacing all the hardware on my door. It now runs extremely well. Thank you Jeremy.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was a great technician! He evaluated our problem and provided a number of solutions. Were very happy with his work and the service of the Precision Garage team!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fantastic Customer Service

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jon Consiglio did a great job. Very knowledgeable, informative, solved the problem quickly and with a great attitude.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My garage door stopped working so I called Precision and they had availability to send a tech out same day or offered availability pretty much everyday of the week. They were prompt and informative. My tech, James, was very helpful, informative and professional. I will be calling them for any of my future needs and would recommend them!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009