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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Michigan
has received 690 reviews, averaging 4.95 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 12/31/2024
General Service
Review:

James was great. Polite. Knowledgeable. Quick. We would use again. :)

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

James B was great! He was professional and gave good advice on the repairs. The web and scheduling process is also very impressive and easy!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James showed up early and was very friendly and professional. He took the time to thoroughly look over my door and gave me the best deal which I appreciated being a stay at home single mom. Would definitely recommend!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jon was very informative and professional

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Very thorough, professional and completed repair of my garage door expertly. I would recommend Tyler to anyone who needs repair of their garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Did the job. Extremely expensive.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James Bristol did a fantastic job. Our garage door broke at 6am on a Sunday morning and he was there at 9 am to fix it. Was quick and efficient!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I had to use the one star just to get to the page to write this...made apps to fix my door...guy gets here and informs me they don't work on spring doors...something they might want to tell the custumer...u think...

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A Response from: Brandon Falone, President

Hi Darrell, were sorry to hear about your experience. We appreciate your feedback and understand the frustration. Well work on improving our communication regarding service limitations. Thank you for bringing this to our attention.

Service Provided:
General Service

Review:

Fast, friendly, and reasonably priced! I placed a call at 11am to see if they had anyone with availability this week to replace a torsion spring that had snapped, and within a couple hours Jon Consiglio stoped by and got my garage door fully functional again. I would call Jon for any future repairs, and would recommend him to a friend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tyler did a great job. He was very knowledgeable and friendly and let me know exactly why the door broke and how he could fix it. He finished the repairs quickly

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/19/2024
General Service
Ada, MI
Review:

James B did a terrific job with a thorough review of the broken garage door spring as well as reviewing other potential issues.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/19/2024
General Service
Review:

Tyler did a good job explaining issues, and options. Job well done. Thank you.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/18/2024
General Service
Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Excellent service. Came out for an emergency call and fixed the problem with no hassle. Price was very reasonable, especially for coming out to an urgent job on the spot. Judd, our tech, was professional and very kind. Would absolutely recommend and will use again in the future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

John was clear, accurate and courteous with us. He presented the options without pressuring us to take any one of them. Overall, a great experience!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our garage door motor died over the weekend. While we didnt need immediate service, it was nice to know they wouldve come out. It was very convenient to schedule the visit online, and Jeremy Parish showed up with everything needed to install a new system. Jeremy is great, super nice and very personable. He explained the situation completely, offered different options of motors, and it was done about an hour later! He did a great job explaining the new system to us, and asked if we had questions. The whole experience was awesome!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan Houser did an excellent job!! Prompt. Informative. Helpful. Work driven.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The technician, Judd, was on time, did the work very quickly, and explained everything to us. He left us with a great fix and no unanswered questions. On top of that, he was a very pleasant and professional guy. Would definitely use again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

We are so pleased with the service from our sales/tech for our new garage door provided by Jerremy Parrish. The timely response for the analysis and instalation was incredible. The cost was in line with our needs and expectations. We plan to replace our second door on return from planned trip.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James was great in the routine maintenance on my garage door. He answered all my questions and helped get the door back into tip-top shape.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

After calling in for service, James arrived in less than 90 minutes. He promptly diagnosed the issue and made repairs within another hour.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan responded right away and did a thorough job. Explained all of the options and had the garage door working again within an hour. Outstanding service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great job!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/11/2024
General Service
Review:

Today I needed to get my garage door in working order again and I called Precision Door Service around 12:30 and Jordan Houser was here by 2:00. He ended up having to replace my opener and spent plenty of time with me explaining why and what my options were. I am very pleased with his demeanor and professionalism. Thank you for wonderful service.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/09/2024
New Doors
Kalamazoo, MI
Review:

The technician for Precision Garage Door did an excellent job. He was on time and was very professional. Benjamin was very knowledgeable and thorough. I highly recommend recommend using Precision Garage Door.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

I was very pleased with the friendly and professional service I received from Jordan . He was efficient and fair about giving me options on the repairs to my garage door. I will not hesitate to refer my friends and neighbors.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent technician who was smart and friendly and excellent. But the cost was much higher than I expected.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I called Precision and they came out the day I requested. Jeremy was very knowledgeable and professional. He explained everything and gave us several options. He even helped me set the up smart feature on my phone. I would highly recommend Precision Garage Door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009