4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 12

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

William Mayer

Google 1 2 3 4 5
Portage, MI 05/24/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kathleen Bisig

Google 1 2 3 4 5
Kalamazoo, MI 05/23/2025

The Tech was fast, accurate and new his job. Sadly I couldn't use their services.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Thomas Knauf

Google 1 2 3 4 5
Sparta, MI 05/23/2025

Timeliness, effort of the service technician were great, positive comments by my employees for your service technician's work ethic and quality of the work were all outstanding. My employees who use this garage said, "the door has never work better and might even be better than when new. U deserve the five stars for sure.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dean Devries

Google 1 2 3 4 5
Allendale, MI 05/22/2025

I came home shortly after lunch and saw a cable hanging outside the door. I contacted Precision to see how soon they could repair this cable. Their website was fantastic and I was able to get a service slot the same day (within the hour) and was emailed a confirmation immediately. Shortly after that I received a photo of who was coming along with additional information to get me taken care of. 30 minutes later I received a call from Jordan Houser letting me know he would be there in 30 minutes. He was prompt and professional. Fantastic experience and service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Russell Foster

Google 1 2 3 4 5
Fennville, MI 05/21/2025

Great workman ship installation went well; door is working great. I am happy with the service. I did have to reschedule my time, and they were able to work with me, and everything got done they cleaned up everything Thank you Precision Door and company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Maria Rockey

Google 1 2 3 4 5

My garage door failed early afternoon and Precision was able to come out that same day late afternoon. Tyler Kerry did a wonderful job with repairs today. 5/20/25 Excellent service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeff Humes

Google 1 2 3 4 5
Hastings, MI 05/20/2025

My door was ready to fall off,and it worked really hard,Pete wendorf came in and fixed it in know time. He put new rollers on and adjusted the door.my 27 year old door works like a new one. Great job Pete and thanks, I would recommend them to every one.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Virginia Wier

Google 1 2 3 4 5
Muskegon, MI 05/20/2025

Jeremy came to fix our garage door , replaced all rollers , replaced the rubber strip, he was done in a little over an hour. Jeremy did a great job and was very friendly, I will definitely recommend Precision Door Service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Trey Mitchell

Google 1 2 3 4 5
Portage, MI 05/19/2025

Had a wonderful experience with Pete. Called about a broken garage door spring on Saturday, he was here on Monday and provided a very thorough inspection and gave me lots of options to get it fixed in a way that met our needs and budget. No pressure. Had us up and running within an hour after the inspection. Highly recommended.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Woodard

Google 1 2 3 4 5
Whitehall, MI 05/17/2025

Our tech was Benjamin Gebolys, and he was extremely friendly, efficient, and thorough. He really worked. We were totally impressed, and would definitely recommend Precision Garage Doors to our friends and family for future projects!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Angela Shouey

Google 1 2 3 4 5
Rockford, MI 05/16/2025

Recommend their services! Jeremy did a great job, was very professional and I am happy to have our garage door back working properly!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Johnson

Google 1 2 3 4 5
West Olive, MI 05/16/2025

Spring broke on our garage door on a Saturday, called and a technician was at our house within two hour and fixed the door. John did a great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Courtney Mykytiuk

Google 1 2 3 4 5
Portage, MI 05/14/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Lynn Vickery

Google 1 2 3 4 5

Professional, knowledgeable, and very quick repair of multiple parts of our garage door. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Lopez

Google 1 2 3 4 5
Muskegon, MI 05/13/2025

Ben and Stephen were great at making the entire process easy and seamless. My garage needed doors and to be honest was a car wreck. Nothing was square, it was never built for these kinds of doors, and it was never going to be an easy job. These guys explained the process and set expectations clearly. That was greatly appreciated as this was not an easy install. The service was exactly as promised, on time, and they left the space cleaner than they found it. The doors look great and the price was reasonable. If you need garage doors or repair this should be your first and only stop.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Char Reitsma

Google 1 2 3 4 5
05/12/2025

I hit my garage door so we had Precision Door come out to fix it - Jon C was our tech and he was super knowledgeable and got the door running smoothly again. The price for this service was very reasonable. We would call Precision Door again for our future needs!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Aleta Katonak

Google 1 2 3 4 5

Timely matter to arrive for emergency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steven Vandenberg

Google 1 2 3 4 5
05/08/2025

Called at 11 AM and was fixed with several new and essential parts by 3PM

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jennifer Hill

Google 1 2 3 4 5

Jeremy P., the technician, was extremely helpful, informative and friendly. He arrived on time and installed the new garage door in a short time. He also lubricated the garage door and provided helpful instructions. He did not try to sell me anything extra that I really didn't want. An overall impressive professional technician.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Wagner

Google 1 2 3 4 5
Wyoming, MI 05/06/2025

Jordan was prompt, professional,and courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Paul Bongiovanni

Google 1 2 3 4 5

Great. Quick arrival and quick fix. Very impressive

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Carol Klink

Google 1 2 3 4 5
Kalamazoo, MI 05/05/2025

We had a 20 yr old garage door replaced. Connor and Ben were very helpful and professional. Door was installed this AM. It's very quiet. We'll recommend Precision Garage Door to our neighbors. Carol K.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Frank Wilcox

Google 1 2 3 4 5

Our garage door spring broke on Saturday May 3, I googled repair places for the door. I called Precision Garage door of West Michigan, first I asked if there was a extra fee for coming out to repair on Sunday and was told no, they also give veterans a discount, made an appointment for Sunday at 2pm and Connor showed up a little early, he explained what was needed and gave me a quote to repair the door. We approved the repair and he got the job done, he asked me to come out and check it out and I reviewed his work, items that were quoted were replaced and the door worked fine. I would give Connor and Precision a 10 out of 10 great job and price. Thank you for taking care of us today Frank Wilcox

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kevin Guzniczak

Google 1 2 3 4 5
05/03/2025

Great service. Our garage door had a spring fail on us on Saturday morning and kept on vehicle trapped in garage. He came and replaced the broken spring as well as evaluated our whole system, recommending other items that were worn. He upgraded us with superior components and our door is now working better than when it was first installed. All on the same day within just a couple hrs from the time it broke. Jeremy Parish did an awesome job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Judy Donoghue

Google 1 2 3 4 5
Paw Paw, MI 05/01/2025

Very thorough and polite

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Maine

Google 1 2 3 4 5
05/01/2025

Jon was very knowledgeable and explained everything that was wrong.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Roderick Ward

Google 1 2 3 4 5
Hastings, MI 04/29/2025

John replaced a broken spring and shaft bearings now the garage door works great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Theresa Keyes

Google 1 2 3 4 5

Friendly, fast and affordable fix.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Roscoe

Google 1 2 3 4 5

Great service and communication. Jeremy was great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gloria Braxton-Davis

Google 1 2 3 4 5
04/27/2025

I got my garage door fixed by them last year and I went with lifetime warranty parts. For some reason my door hasn't been closing so I called them to see if they could help. They never got back to me after several attempts. Let's see if they care about their reviews since they dont warranty their lifetime stuff. My name is on here so you should be able to look me up. I may reconsider this review if some one reaches out to me and explains why I can't seem to get a hold of them

Response from Brandon Falone, President Business Owner

Gloria, we're truly sorry to hear about your experience. Your satisfaction is important to us, and we understand your frustration. We'll look into this matter immediately to ensure you receive the support you deserve. Thank you for bringing it to our attention.

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009