4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 18

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

John Sawyer

Google 1 2 3 4 5

Excellent, professional service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

They got me right in and had my garage door repaired in under an hour. Jordan was knowledgeable, friendly and fast.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chris Kay

Google 1 2 3 4 5

We had a busted overhead spring and Precision was here quickly. New parts, new springs, out the door in 45 minutes. I would recommend Precision Garage Door for overhead door repair/replacement. This is our second time with the company having a new opener put in previously.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brock Roe

Google 1 2 3 4 5

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lori Warstler

Google 1 2 3 4 5
Richland, MI 10/25/2024

John did a great job.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Della Pretzer

Google 1 2 3 4 5

Jordan was great. Very professional helpful and thorough

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mitch Myers

Google 1 2 3 4 5
Alto, MI 10/22/2024

James Bristol did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Grego

Google 1 2 3 4 5
Hamilton, MI 10/21/2024

Even though I was a bit shocked initially by the estimate, after everything that was competed, I'm very satisfied. Jon was professional and friendly. He replaced almost everything but the door panels and hinges. Five Stars!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jamie Feldkamp

Google 1 2 3 4 5
Rockford, MI 10/20/2024

James was great. Came out diagnosed the issue and immediately got to work. Took less than a hour to replace the springs, bearings and rod. Answered all my questions. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sara Robinson

Google 1 2 3 4 5
West Olive, MI 10/16/2024

I used this company to repair my garage door after a car backed into it. They came out quick and service was great, but overpriced and they charged more for unnecessary parts.

Service: General Service

Peter Camilli

Google 1 2 3 4 5
Kalamazoo, MI 10/16/2024

Very professional and easy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Michael Mangin

Google 1 2 3 4 5

Quick and efficient, fair pricing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melissa Koekkoek

Google 1 2 3 4 5

The technician was 5 star. Your prices are a bit outrageous

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Estevan Jimenez

Google 1 2 3 4 5
Holland, MI 10/14/2024

Precision Garage Door did an oustanding job. My technicians name James Bristol was awesome. He told me exactly what I needed and was very helpful. Nice guy too. Very satisfied. Would definitely recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brooke Thrall

Google 1 2 3 4 5

James was great to work with, he explained everything well and finished the job quickly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christopher Eadie

Google 1 2 3 4 5

They were able to assess the issue with my door and could provide rebuild service on the same day even though it was the weekend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Stacy Bronkhorst

Google 1 2 3 4 5
Holland, MI 10/10/2024

Tech James B provided excellent service repairing my garage door. Highly recommend James and Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Emma Cornell

Google 1 2 3 4 5
Hastings, MI 10/08/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Rebecca Higley

Google 1 2 3 4 5
Caledonia, MI 10/08/2024

Judd came today for a quote and changed out our unit. He was extremely helpful, polite and explained everything. Work was done quickly and efficiently. Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

John Brooks

Google 1 2 3 4 5
Rockford, MI 10/06/2024

James did a great job! Its like we have a new door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Edward Vandervries

Google 1 2 3 4 5
Portage, MI 10/04/2024

Jon Consiglio was awesome. Explained and showed the current and impending issues with both of my garage doors. Eliminated any worries for the next 5+ years.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Josh St John

Google 1 2 3 4 5
Caledonia, MI 10/04/2024

James was able to diagnose the issue quickly, and had a completely new system put in place in about an hour. He explained everything well and made sure I was all set. Will recommend to friends!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Deborah Elliott

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Steve Hamilton

Google 1 2 3 4 5
Ada, MI 10/01/2024

Very good service, my tech was James 13, everything went as planned.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael O'Toole

Google 1 2 3 4 5

We had a great experience with Precisuon Garage Door of West MI. I called on a Friday when the big spring snapped and my garage door didn't open. They were able to get a technician to me that same day for repair (I was very surprise). The technician, Tyler was extremely helpful, friendly, efficient. He explained how a repair that day was just a band-aid and didn't address the full problem. He then helped us direct that money towards a new door and we met a new technician Benjamin the following week. Ben was very professional, thorough, friendly. Garage Door is an impressive upgrade and pricing was as expected. I recommend this company and would use again ( but doubt I will have to for another 20 years).

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Robert Robbins

Google 1 2 3 4 5
Montague, MI 10/01/2024

Very professional from booking to repair. Jordan was informative, presenting several options. I was very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeremy Monasmith

Google 1 2 3 4 5
Hastings, MI 09/30/2024

Quick same day service, professional and knowledgeable! Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Strevel

Google 1 2 3 4 5

Jon went above and beyond! A very helpful and friendly guy. He cleaned things he didn't really need to clean, lubed things he wasn't even here to take care of and described everything he did in detail. I would have this guy back in my garage in a heartbeat!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gary Start

Google 1 2 3 4 5
Kalamazoo, MI 09/28/2024

Precision did a really good job. They were prompt and did quality work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Shirley Vanderpol

Google 1 2 3 4 5
Wyoming, MI 09/26/2024

I was having trouble with my garage door closing so had James from Precision Garage Door come and check it out. He found the problem immediately and explained the situation. Bottom line, I ended up ordering a whole new door (current one is really old!) so James explained the whole process, answered all my questions and got the process started. I am so anxious to get the new door as I know it will look awesome!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009