4.9 1 2 3 4 5 822 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 18

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Travis Osteen

Google 1 2 3 4 5
Portage, MI 11/17/2024

I called and asked for a quote replacing a torsion spring on my garage door. When the service person got here, the quote went from $300 to almost $1000.

Response from Brandon Falone, President Business Owner

Travis, were sorry to hear about your experience. We strive for transparency in our pricing and appreciate your feedback. Well review this situation with our team to ensure better communication in the future. Thank you for bringing this to our attention.

Service: General Service

Tim Gill

Google 1 2 3 4 5
Belding, MI 11/15/2024

We called at 12:30 and the repairs were done by 4:30. The technician, Jeremy, was totally transparent with what he determined needed to be done, and made sure every detail was double checked and done right. We'd recommend Precision to anyone who asks.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mike Doyle

Google 1 2 3 4 5

James Bristol arrived on time and cheerfully and professionally repaired our broken garage door. He replaced springs, bearings and cables. Work was completed within an hour and the door works like new. Very pleased. Friendly service on phone and in person.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Carrie Yandl

Google 1 2 3 4 5

My tech James B was friendly and fast replacing the seal on my garage door, making sure it was done right and worked properly before he left. Great service and will call again! Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amber Whitcomb

Google 1 2 3 4 5
Jenison, MI 11/12/2024

Fast and friendly service :)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Sible

Facebook 1 2 3 4 5

My sales/tech guy is Jeremy P. His service is awesome! Days after I bought a new garage door, my old door(spring) broke. Jeremy came right over and with a temporary fix until the new door came in. I highly recommend Precision to everyone & ask for Jeremy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Marilyn Stack

Google 1 2 3 4 5
Fruitport, MI 11/09/2024

Had Precision Garage Door come to my house to check my opener. Jeremy was great, he inspected the door and all parts. I decided to have him install a new opener. He was very professional and did the job fast. He gave me hints about different stuff and went the extra mile. I recommend him. The price I thought was a little steep but when I need something done it doesn't really matter. Just knowing I wouldn't have to manually open the heavy door was good enough for me. I am a senior and just can't do it anymore. Thank you, Jeremy It was a pleasure to meet you. Great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Nardi

Google 1 2 3 4 5
Nunica, MI 11/08/2024

Didn't imagine the sensors were bad, but they were! James worked on me with the price as it was a pretty simple repair. Will definitely use again

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Doane

Facebook 1 2 3 4 5

James B did a fantastic job on the door opener and adjusted everything to work perfectly. A+++

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brooke Irving

Google 1 2 3 4 5
Kalamazoo, MI 11/07/2024

Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Micki August

Google 1 2 3 4 5
Grandville, MI 11/06/2024

Precision door came right out on the first day that I called them. We needed a new garage door they ordered one we received it the following week very professional I would give them 10 Stars if I could. If you have any doubts about using a door company for your garage door needs please call precision door as they will take care of you immediately.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Dondra Leedy

Google 1 2 3 4 5
Paw Paw, MI 11/06/2024

Jon was amazing! He went over safety, fixed what we needed fix in a very timely manner. Was very friendly and friendly. Great job!!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nick Farr

Google 1 2 3 4 5

Our detached garage is older than our grandparents. Ben gave it a brand new life with some amazing garage doors. Ben also explained how all of it worked in a patient and professional manner. Cannot recommend Precision Garage more highly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Larry Bostelaar

Google 1 2 3 4 5

Service technician was on time and very professional, he took the time to assess the problem, then corrected it. Very pleased with the whole process.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bryan Parson

Google 1 2 3 4 5
Wyoming, MI 11/02/2024

James did a great job and was very professional. Reasonable prices and excellent response times. Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott York

Google 1 2 3 4 5
Wyoming, MI 11/01/2024

This was our first experience with Precision Garage. Customer Service did a great job getting us scheduled right away. Jeremy, our service technician, was prompt and very professional. He did a very thorough inspection and explained all available options. Craftsmanship was well done. Would use Precision Garage Door again and would recommend Jeremy for future projects.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ron Stonehouse

Google 1 2 3 4 5

Prompt and great work by James B.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Hilton Clark

Google 1 2 3 4 5
Douglas, MI 10/30/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Nina Heneveld

Google 1 2 3 4 5

Jordan was very engaging, while professional. He diagnosed and fixed the problem quickly and efficiently. This was a great first experience with Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Sawyer

Google 1 2 3 4 5

Excellent, professional service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott Wagner

Google 1 2 3 4 5

They got me right in and had my garage door repaired in under an hour. Jordan was knowledgeable, friendly and fast.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chris Kay

Google 1 2 3 4 5

We had a busted overhead spring and Precision was here quickly. New parts, new springs, out the door in 45 minutes. I would recommend Precision Garage Door for overhead door repair/replacement. This is our second time with the company having a new opener put in previously.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brock Roe

Google 1 2 3 4 5

Jeremy was awesome. He didnt leave until he knew 100% the job was done right. I loved that He was Honest and upfront about everything. And incredibly personable. Id recommend precision garage door company anytime.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lori Warstler

Google 1 2 3 4 5
Richland, MI 10/25/2024

John did a great job.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Della Pretzer

Google 1 2 3 4 5

Jordan was great. Very professional helpful and thorough

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mitch Myers

Google 1 2 3 4 5
Alto, MI 10/22/2024

James Bristol did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Grego

Google 1 2 3 4 5
Hamilton, MI 10/21/2024

Even though I was a bit shocked initially by the estimate, after everything that was competed, I'm very satisfied. Jon was professional and friendly. He replaced almost everything but the door panels and hinges. Five Stars!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jamie Feldkamp

Google 1 2 3 4 5
Rockford, MI 10/20/2024

James was great. Came out diagnosed the issue and immediately got to work. Took less than a hour to replace the springs, bearings and rod. Answered all my questions. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sara Robinson

Google 1 2 3 4 5
West Olive, MI 10/16/2024

I used this company to repair my garage door after a car backed into it. They came out quick and service was great, but overpriced and they charged more for unnecessary parts.

Service: General Service

Peter Camilli

Google 1 2 3 4 5
Kalamazoo, MI 10/16/2024

Very professional and easy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009