4.9 1 2 3 4 5 808 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 19

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 695 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, professional garage door service and installation. Customers consistently praise the company’s knowledgeable technicians, clear explanations, and helpful communication throughout the process. Many reviews also highlight same-day or very quick response times, courteous service, and smooth handling of repairs and new door or opener projects. A smaller but recurring set of reviews mentions pricing concerns, but the strongest overall pattern is dependable, efficient, customer-focused service.

What Customers in Your Area Mention Most

Speed (219) Customers frequently praise how quickly Precision responds, often mentioning same-day service, prompt arrivals, and fast completion of repairs or installations. Professionalism (208) Reviews consistently describe the technicians as professional, courteous, respectful, and well-run from the office through the field team. Expertise (190) Customers repeatedly note that technicians are knowledgeable, diagnose problems quickly, and clearly understand garage door systems and options. Communication (163) Many reviewers appreciate clear explanations, upfront options, follow-up calls or texts, and being kept informed before and during service. Service (157) Customers often highlight helpful, friendly, and customer-focused service, including thoughtful answers, no-pressure guidance, and strong overall care. Responsiveness (141) Reviews commonly mention quick callbacks, easy scheduling, timely updates, and a strong willingness to help when problems come up. Workmanship (129) Customers praise the quality of the repairs and installations, often saying the work was thorough, efficient, and left doors operating smoothly. Friendliness (117) Technicians are frequently described as friendly, personable, pleasant, and easy to work with. Trustworthiness (74) Reviewers often say they felt no pressure, appreciated honest recommendations, and trusted the company to recommend only needed work.

Recent Reviews from Grand Rapids

Robert Robbins

Google 1 2 3 4 5
Montague, MI 10/01/2024

Very professional from booking to repair. Jordan was informative, presenting several options. I was very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeremy Monasmith

Google 1 2 3 4 5
Hastings, MI 09/30/2024

Quick same day service, professional and knowledgeable! Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Strevel

Google 1 2 3 4 5

Jon went above and beyond! A very helpful and friendly guy. He cleaned things he didn't really need to clean, lubed things he wasn't even here to take care of and described everything he did in detail. I would have this guy back in my garage in a heartbeat!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gary Start

Google 1 2 3 4 5
Kalamazoo, MI 09/28/2024

Precision did a really good job. They were prompt and did quality work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Shirley Vanderpol

Google 1 2 3 4 5
Wyoming, MI 09/26/2024

I was having trouble with my garage door closing so had James from Precision Garage Door come and check it out. He found the problem immediately and explained the situation. Bottom line, I ended up ordering a whole new door (current one is really old!) so James explained the whole process, answered all my questions and got the process started. I am so anxious to get the new door as I know it will look awesome!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Cindy Martin

Google 1 2 3 4 5
09/25/2024

I do not do too many of these Google reviews but I felt compelled to do so after my experience I just had. Jordan came out to my home to replace what I thought to only be a cable on my garage door. Turned out to be quite a bit more work that needed to be done than just that. It was great that he had everything he needed right on the truck, so there were no delays in repairing my door. He was extremely professional, kind as well as understanding. He completed the job in less time than what he estimated as I needed to get to a dinner engagement. I was extremely happy that they were able to come and complete the job after normal business hours as well. I would highly recommend this company, especially Jordan , if you are looking for any garage door repairs as I will not hesitate to call them for any future needs I may have.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Kyllonen

Google 1 2 3 4 5
Lowell, MI 09/23/2024

Very professionally handled from my appointment to same day service within two hours of my initial call. James did a great job and explained the work he needed to do and what was not needed. Very pleased with the service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Bone

Google 1 2 3 4 5

James B was great . Explained the problem and fixed it quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Catherine Raby

Google 1 2 3 4 5
Grandville, MI 09/22/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Sean Rogers

Google 1 2 3 4 5
Kalamazoo, MI 09/20/2024

10/10 experience. Technician came out and was able to diagnose my issue quickly and was able to get my door working properly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/19/2024

He came on the same day I called and was very efficient.

Service: General Service

Tony Mapes

Google 1 2 3 4 5
Belding, MI 09/18/2024

Jeremy was top notch. He was knowledgeable of garage doors and was able to understand what was wrong with my old broken door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Schmall

Google 1 2 3 4 5
Portage, MI 09/18/2024

Great job by our technician. Very knowledgeable and easy to work with.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/18/2024

Great guy, Talked about going to a different type of garage door opener maybe next spring.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Joshua Bootz

Google 1 2 3 4 5

Judd was awesome! Friendly and knowledgeable!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Timothy Pegman

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Elijah James

Google 1 2 3 4 5

I had the pleasure of having, James as my garage door Tech very knowledgeable guy did a outstanding job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Emma Sullivan

Google 1 2 3 4 5
Hastings, MI 09/10/2024

The technician that arrived for my appointment was very knowledgeable and professional. Cost was slightly higher than a smaller family owned company, however I believe Precision's warranty and stance behind their product makes up for the difference. Good experience.

Response from Brandon Falone, President Business Owner

Emma, thank you for your feedback! Were glad to hear you had a positive experience with our technician and appreciate your understanding of our pricing. We strive to provide quality service and support with our warranty. Your insights help us improve!

Service: General Service

Leanne Hoekstra

Google 1 2 3 4 5

Our service Tech Jon was great! Will definitely call Precision Garage Door for future service, and will spread the word that they are capable, reasonably priced, and easy to work with.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/07/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

James Trouche

Google 1 2 3 4 5

Jeremy Parish was great. Same day service. Very professional and communicated the scope of work clearly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Matt Wolfgang

Google 1 2 3 4 5
Rockford, MI 09/06/2024

James Bristol was great!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ryan Harris

Google 1 2 3 4 5
09/05/2024

They were quick and got the job done but double check the pricing. I was in a hurry so didnt have time to shop

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sandra Grzybek

Google 1 2 3 4 5

Very easy to schedule along with fast and timely service by a friendly knowledgeable technician in Jordan! Price was a bit high, but we are trusting we wont have to repair again in another 3-4 years! Better coil springs in the garage now! Thank you for coming exactly when you said you would too! Happy customers!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tim Dubbs

Google 1 2 3 4 5

Arriving home from shopping, we no sooner got into the house with groceries when we heard a large bang from the garage. Turned out to be a broken spring. We sceduled an appointment online for same day service. Judd showed up about two hours later and he was great. He evaluated all moving parts, gave us three levels of quotes and then proceeded to fix everything. He was done in less than an hour and we have a fully functional garage door again with two springs instead of one, new rollers, new cables, new bearings and cable drums. This was needed after 22 yrs. of no service ever having been done on this door. Thank you for such prompt service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Melinda Schrader

Google 1 2 3 4 5
Rockford, MI 09/03/2024

He came, he analyzed, he fixed it! Michael Mc Clellan was ama z ing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Smith

Google 1 2 3 4 5

Fast and easy response and service. James was prompt/early for the appointment window. Friendly, knowledgeable and explained the repair thoroughly. From the time I called, to the time the repair was completed was less than hours. I recommend and would use Precision, especially James, again. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Daniel Zwart

Google 1 2 3 4 5

Mike M. Was my tech and very nice, respectful, quick. He called me when he was 15 mins and was right on time, explained what he saw wrong and then gave me the two choices to fix the few issues or just replace all the old parts to brand new, which I just went with all new because dont really want this to happen again in a week or month or when ever those old parts decide to go. Mike got it done quick and then explained how to lube all the parts to keep it working properly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kenneth Kits

Google 1 2 3 4 5
Ada, MI 08/30/2024

Timely response to my call for service. Excellent service by James B. Thank you

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mallory Tucker

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009