4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 17

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

David Lee

Google 1 2 3 4 5

I couldnt have asked for a better response time from James B in regards to our garage door issue this cold morning ! In addition he presented options for the work to be completed. He then was prompt and thorough with the work . Pleased with the results and will call again if ever needed

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matt Shipley

Google 1 2 3 4 5
Zeeland, MI 12/02/2024

I am very pleased with the job performed by Judd Sybesma of Precision Garage Door. He was very fast, knowledgeable, and did a great job explaining what the issue was that caused the problem with my garage door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cole Foderaro

Google 1 2 3 4 5
Kalamazoo, MI 11/26/2024

I needed the weather stripping replaced around my garage door and some service done on the door because the door was very loud and acting up. Jon came out to do the work and he was fantastic. He was extremely thorough and explained in detail all the work that needed to be done before he started with a complete estimate. The work was done quickly and with excellent quality. I will definitely be using Precision going forward for any garage door needs!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derrick Van Portfliet

Google 1 2 3 4 5

Had a great experience with Jeremy this afternoon. He was very professional and was able to help us out with our less than 3 year old broken spring! We purchased a nice Clopay door but it was outfitted with inferior hardware (especially the springs) and noisy plastic wheels. Thanks to Jeremy, we know have a much better spring(s) and nice quiet urethane wheels with sealed bearings and better steel axles. We should have stuck with Precision for the replacement and have learned our lesson. Precision Garage Door for life!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ken Gothman

Google 1 2 3 4 5

Tyler did a great job and worked quickly. I was anticipating a single spring replacement repair for about $375. However, he said they only do double springs on my 2 car garage door. So, with installing 2 springs, 3 bearings, and 2 cables, plus labor, the bill came to $888. Way more than I had anticipated. But I was in a jam needing the door fixed quickly. I would have shopped around for a lower price if I would have had more time.

Response from Brandon Falone, President Business Owner

Ken, we appreciate your feedback and are glad Tyler provided quick service. We understand unexpected costs can be frustrating. Your experience is valuable, and well work on improving communication about pricing to help customers feel more informed in the future. Thank you for sharing!

Service: General Service

Cleber Laranja

Google 1 2 3 4 5

Great job Jeremy came out checked it did the recomdation and performed the work to a T helped program remotes as well kudos

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Chang

Google 1 2 3 4 5

Made appointment through website. (Easy & Simple) show up same day. Tech James B. Shown up, write estimates, and have top quality parts only. Changed out Springs balance all, so fast. Inspect all and did well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tim Schollar

Google 1 2 3 4 5

Judd was outstanding!!! Thanks for the great work !!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kelton Harris

Google 1 2 3 4 5
Muskegon, MI 11/19/2024

Great service and professional. Very timely with reasonable price.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Susan Skillman

Google 1 2 3 4 5
Wyoming, MI 11/18/2024

Professional and efficient

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Houseman

Google 1 2 3 4 5
Lowell, MI 11/17/2024

Garage spring broke Saturday late afternoon, Precision came out and we were backing out of our garage by 10:30 Sunday morning. They did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Travis Osteen

Google 1 2 3 4 5
Portage, MI 11/17/2024

I called and asked for a quote replacing a torsion spring on my garage door. When the service person got here, the quote went from $300 to almost $1000.

Response from Brandon Falone, President Business Owner

Travis, were sorry to hear about your experience. We strive for transparency in our pricing and appreciate your feedback. Well review this situation with our team to ensure better communication in the future. Thank you for bringing this to our attention.

Service: General Service

Tim Gill

Google 1 2 3 4 5
Belding, MI 11/15/2024

We called at 12:30 and the repairs were done by 4:30. The technician, Jeremy, was totally transparent with what he determined needed to be done, and made sure every detail was double checked and done right. We'd recommend Precision to anyone who asks.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mike Doyle

Google 1 2 3 4 5

James Bristol arrived on time and cheerfully and professionally repaired our broken garage door. He replaced springs, bearings and cables. Work was completed within an hour and the door works like new. Very pleased. Friendly service on phone and in person.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Carrie Yandl

Google 1 2 3 4 5

My tech James B was friendly and fast replacing the seal on my garage door, making sure it was done right and worked properly before he left. Great service and will call again! Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amber Whitcomb

Google 1 2 3 4 5
Jenison, MI 11/12/2024

Fast and friendly service :)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jamie Sible

Facebook 1 2 3 4 5

My sales/tech guy is Jeremy P. His service is awesome! Days after I bought a new garage door, my old door(spring) broke. Jeremy came right over and with a temporary fix until the new door came in. I highly recommend Precision to everyone & ask for Jeremy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Marilyn Stack

Google 1 2 3 4 5
Fruitport, MI 11/09/2024

Had Precision Garage Door come to my house to check my opener. Jeremy was great, he inspected the door and all parts. I decided to have him install a new opener. He was very professional and did the job fast. He gave me hints about different stuff and went the extra mile. I recommend him. The price I thought was a little steep but when I need something done it doesn't really matter. Just knowing I wouldn't have to manually open the heavy door was good enough for me. I am a senior and just can't do it anymore. Thank you, Jeremy It was a pleasure to meet you. Great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Nardi

Google 1 2 3 4 5
Nunica, MI 11/08/2024

Didn't imagine the sensors were bad, but they were! James worked on me with the price as it was a pretty simple repair. Will definitely use again

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Doane

Facebook 1 2 3 4 5

James B did a fantastic job on the door opener and adjusted everything to work perfectly. A+++

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brooke Irving

Google 1 2 3 4 5
Kalamazoo, MI 11/07/2024

Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Micki August

Google 1 2 3 4 5
Grandville, MI 11/06/2024

Precision door came right out on the first day that I called them. We needed a new garage door they ordered one we received it the following week very professional I would give them 10 Stars if I could. If you have any doubts about using a door company for your garage door needs please call precision door as they will take care of you immediately.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Dondra Leedy

Google 1 2 3 4 5
Paw Paw, MI 11/06/2024

Jon was amazing! He went over safety, fixed what we needed fix in a very timely manner. Was very friendly and friendly. Great job!!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nick Farr

Google 1 2 3 4 5

Our detached garage is older than our grandparents. Ben gave it a brand new life with some amazing garage doors. Ben also explained how all of it worked in a patient and professional manner. Cannot recommend Precision Garage more highly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Larry Bostelaar

Google 1 2 3 4 5

Service technician was on time and very professional, he took the time to assess the problem, then corrected it. Very pleased with the whole process.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bryan Parson

Google 1 2 3 4 5
Wyoming, MI 11/02/2024

James did a great job and was very professional. Reasonable prices and excellent response times. Highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Scott York

Google 1 2 3 4 5
Wyoming, MI 11/01/2024

This was our first experience with Precision Garage. Customer Service did a great job getting us scheduled right away. Jeremy, our service technician, was prompt and very professional. He did a very thorough inspection and explained all available options. Craftsmanship was well done. Would use Precision Garage Door again and would recommend Jeremy for future projects.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ron Stonehouse

Google 1 2 3 4 5

Prompt and great work by James B.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Hilton Clark

Google 1 2 3 4 5
Douglas, MI 10/30/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Nina Heneveld

Google 1 2 3 4 5

Jordan was very engaging, while professional. He diagnosed and fixed the problem quickly and efficiently. This was a great first experience with Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009