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Read what people are saying
about Precision Garage Door

Precision Garage Door of Grand Rapids
has received 713 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Life is expensive. Quality is expensive. But, James of Precision Garage Door provided prompt, QUALITY service! My 57-year-old garage door presented him with lots of challenges. But, he met each one in a skilled, professional manner, confident he would solve the problem. He did. Thank you.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

On time, knowledgeable and did a good job!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Personable, professional and prompt. Thanks Precision Garage Door!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/19/2024
New Doors
Whitehall, MI
Review:

Mike McClellan, our service tech, was informative, helpful, thorough, and friendly. He worked through several hitches to ensure that our finished garage door was up to his standards. He even returned to touch up a small scratch that I did not see, but he did. "It bothers me because it's new." I was impressed by his honesty, integrity, and craftsmanship. I would recommend him to anyone.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 08/19/2024
General Service
Review:

Quick and courteous service! Thank you, James!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Showed up on timely mater, professional and fast at work, cleanliness.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Last service 2015 - experience was great - 9 years later sudden spring failure on door that opens 8-10 times daily sometimes - am problem fixed in afternoon- Nicholas was was great - wife is happy - I am happy - refreshing use of technology to provide great service- kudos to the IT staff team . Your company has it right.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

James made it out same day to replace our broken springs. Professional, prompt and knowledgeable, he had us back up and running in no time! Highly recommend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James was fantastic - prompt, efficient and professional. Got our job done same day with no hassles!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Very satisfied with the work Jordan did. He knew exactly what needed to be done, gave a couple of options, and worked quickly fixing our problem. Highly recommend Precision Door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 08/15/2024
New Doors
Plainwell, MI
Review:

Very fast and professional service. Called roughly 7:45am. Tech on site to review by just before 9:00am. Job completed about and hour to hour and a half later! (Broken spring, replaced spring, rollers and lubricated everything)

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 08/14/2024
New Doors
Belding, MI
Review:

The technicians were great! Friendly, professional and did great work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 08/12/2024
New Doors
Wyoming, MI
Review:

Mike was very professional and thorough. Highly recommend!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

The serviceman (Jon) was very good. He assessed the problem quickly and replaced the rail beatings and lower seal on a timely basis. The cost was reasonable.Overall. a very good experience with Precision

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Amazing service, knowledge and responsiveness! I will be definitely recommending them to others! The technician, Dalton Rhodes, who came out to do the work was top notch!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Fast same day service! Thank you

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Showed up on time and did an excellent job repairing my garage door that wouldn't open because of broken parts.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tech was very friendly. Explained different options. Worked quickly and very clean. Explained what was done & how best to maintain service. Gave me a can of lube for future maintenance. A job well done.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

James got out to our service call very fast. Identified the problem very quickly and made the repairs in a very timely manner. Would definitely repeat.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/05/2024
General Service
Ada, MI
Review:

Very impressed with the speed at which precision showed up. James, the technician was knowledgeable and efficient and quickly correcting the problem 100% recommend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

James was right on time and very professional, give me a few different options and what needed to be done and I chose the one that I was most comfortable with. I would recommend precision door and we will be using them again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fast, knowledgeable and friendly! Highly recommend James! He did a great job getting our garage door working again! Thanks James!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Great garage door and especial thanks to the technician, Benjamin Gebolys, he did a great job not only installing the door but also explaining the functions and controls of the system- great Job Benjamin.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 07/30/2024
New Doors
Review:

Technician showed up prepared to complete the job, he was professional and timely and skilled. We were shown by the technician how to leverage the system and given care instructions. Very pleasant and would recommend Precision Garage Door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Precision was so efficient to enlist for same day garage repair service and delivered excellent customer service! Easy convenient online scheduling and availability for same day Saturday service! James was a very friendly and professional service tech who clearly explained options of repair service available. He arrived timely to the appointment and when doing the job, he was thorough and took his time to do a fine quality job, all while being very efficient and courteous! Keep up the great job James! Thank you

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Very fast, quality service. Great communication. Mike McClellan did a fantastic job. Highly recommend them.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009