4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 26

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

Mike Hanrahan

Google 1 2 3 4 5
Rockford, MI 02/10/2024

Jeremy was extremely helpful, quick, and answered every question we had. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chris Drahos

Google 1 2 3 4 5
Wyoming, MI 02/09/2024

Excellent experience from diagnosis to installation! Tyler and Ben were very personable, professional and competent and we are very satisfied both with the garage door and its installation. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ed Rock

Google 1 2 3 4 5

Precisions technician, Jordan, did a great job. He arrived on time and was courteous and friendly and repaired my garage door quickly and efficiently. Definitely recommend him and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jennifer Colin

Google 1 2 3 4 5
Belmont, MI 02/05/2024

Fast, friendly, and efficient service. Professional job. Weve used this company several times and are always pleased. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Don Dinehart

Google 1 2 3 4 5
Kalamazoo, MI 02/03/2024

John from precision garage door showed up on time, was professional and fixed the issue. Appreciate the professionalism and the overall customer service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Curt Webb

Google 1 2 3 4 5

Judd Sybesma did a great job getting my garage door repaired and operational. Seamless experience, he called ahead and showed up on time and performed the repair quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Schaefer

Google 1 2 3 4 5

Jeremy Parish is the best. He fixed our garage door spring on a Saturday afternoon at four o'clock. He was very kind and considerate while working on our garage door. Jeremy gets seven stars out of five in my book!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Alan Nakamura

Google 1 2 3 4 5

I called for help late one evening and they came out the next day. Jordan diagnosed the issue and provided me with a set of options at varying price points, which I really appreciate. They completed the work on the spot. Definitely recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jo Smith

Google 1 2 3 4 5
Kalamazoo, MI 01/28/2024

Weekend, day of response. Quick, professional, friendly, affordable! No complaints at all.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Don Viewig

Google 1 2 3 4 5
Lowell, MI 01/26/2024

Jordan arrived on time. Did a great job installing a new spring and we were very happy with the fast response.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Joyce Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fennville, MI 01/25/2024

Customer service was wonderful My technician was Connor Scane and he was wonderful. Polite told me what I needed and took care of it then which was wonderful because I could not lift the door. I have done business with Precision before and always happy with their work. Very good guy. Thank you

Service: New Doors

Michael Reed

Google 1 2 3 4 5
Jenison, MI 01/25/2024

My opener died late at night and a tech came out early in the morning the next day. A gentleman named Jeremy helped me and was great. Now I have a new door and he even helped me get my app going. Overall it was great service. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melvin Chapman

Google 1 2 3 4 5
Kalamazoo, MI 01/25/2024

Jon very good at the work he does

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Rockhill

Google 1 2 3 4 5
Kalamazoo, MI 01/24/2024

They were so fast and very professional. Great job and thank you Marc!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Claudia Bajema

Google 1 2 3 4 5

Jeremy was great. He came the day I called at the time expected and completed the work expediently and professionally.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Hoard

Google 1 2 3 4 5

They were prompt but $200 more than other companies. Research, research

Response from Brandon Falone, President Business Owner

Thank you for taking the time to give us your feedback. Sometimes our quotes are higher than our competitors, but that is primarily because we are committed to providing our customers with high-quality parts, unparalleled service, and the highest quality workmanship. We even back it up with the Precision Promise. We always stand behind our work and strive to leave our customers with a safe, secure and reliable garage door. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service: General Service

Mitch Rogowski

Google 1 2 3 4 5
Ada, MI 01/21/2024

Great experience, Tyler was very helpful and they got the work done fast without leaving a mess. Thanks!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Townsley

Google 1 2 3 4 5
Rockford, MI 01/18/2024

We just got great service from Tyler at precision door. Our garage door broke, and he got right out here to fix it. Great personality easy to talk to when he explains everything very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Julie Warren

Google 1 2 3 4 5
Muskegon, MI 01/18/2024

Great job. Very knowledgeable. Thanks so much. Julie

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Weller

Google 1 2 3 4 5
Hastings, MI 01/17/2024

Jon was personable and did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lois Martinez

Google 1 2 3 4 5
Greenville, MI 01/17/2024

Jordan was polite, professional and helpful in providing garage door replacement quote information. He is a good representative for your company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Gabe Vanderbaan

Google 1 2 3 4 5
Ada, MI 01/17/2024

Tyler K. From Precision Door was great! He did a fantastic job getting our garage door up and working again even though it was late in the day and frigidly cold outside. He identified the issue and completed the work quickly and provided thorough explanations in a friendly and approachable manner.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bart Havens

Google 1 2 3 4 5

Very polite

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Rick Smith

Google 1 2 3 4 5

Jordan was incredibly nice, professional, informational and speedy! Would highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Otey

Google 1 2 3 4 5
Caledonia, MI 01/14/2024

Emergency service for a busted spring, on a Sunday in a snow storm! Tyler was great, explained the process, was courteous and quick.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Laura Moser

Google 1 2 3 4 5

Tyler was amazing! Braved blizzard and frigid temperatures to fix our garage door on a Sunday morning! Very friendly and professional! I would highly recommend him & Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Blanca Awrey

Google 1 2 3 4 5

A1 service every time! Great phone customer service to set up a same day appointment!! Jeremy P. Brought friendly, professional and excellent customer service. We have used them for a number of years and will continue. Definitely recommend 110%!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Keur

Google 1 2 3 4 5

Called Precision at 7:30AM. Had Jeremy here by 10:15 to replace garage door motor. Left by 1:00PM.Every thing was explained and demonstrated before he left. Thanks for the expediency in getting this issue fixed. Well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dan Bieberich

Google 1 2 3 4 5
Rockford, MI 01/12/2024

Jeremy Parish was extremely helpful and fixed my garage door in an hour or so after my spring broke and locked my car in the garage. They came out same day, were super helpful and I would definitely use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Paul Martin

Google 1 2 3 4 5

At 8am this morning the spring on my garage door snapped. I called Precision and they had a technician out here at 10am. My technician, Jeremy, inspected the door and laid out my options. Jeremy was knowledgeable and gave the pro's and con's of my options Was happy with the option I chose and Jeremy completed the work and was done just after noon. Fast, friendly and did an excellent job getting my door back in running order, better than it was before. Would highly recommend and use them again. Price was fair and work done the right way. One Happy Customer!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009