4.9 1 2 3 4 5 782 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 26

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Gabe Vanderbaan

Google 1 2 3 4 5
Ada, MI 01/17/2024

Tyler K. From Precision Door was great! He did a fantastic job getting our garage door up and working again even though it was late in the day and frigidly cold outside. He identified the issue and completed the work quickly and provided thorough explanations in a friendly and approachable manner.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bart Havens

Google 1 2 3 4 5

Very polite

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Rick Smith

Google 1 2 3 4 5

Jordan was incredibly nice, professional, informational and speedy! Would highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Otey

Google 1 2 3 4 5
Caledonia, MI 01/14/2024

Emergency service for a busted spring, on a Sunday in a snow storm! Tyler was great, explained the process, was courteous and quick.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Laura Moser

Google 1 2 3 4 5

Tyler was amazing! Braved blizzard and frigid temperatures to fix our garage door on a Sunday morning! Very friendly and professional! I would highly recommend him & Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Blanca Awrey

Google 1 2 3 4 5

A1 service every time! Great phone customer service to set up a same day appointment!! Jeremy P. Brought friendly, professional and excellent customer service. We have used them for a number of years and will continue. Definitely recommend 110%!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Keur

Google 1 2 3 4 5

Called Precision at 7:30AM. Had Jeremy here by 10:15 to replace garage door motor. Left by 1:00PM.Every thing was explained and demonstrated before he left. Thanks for the expediency in getting this issue fixed. Well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dan Bieberich

Google 1 2 3 4 5
Rockford, MI 01/12/2024

Jeremy Parish was extremely helpful and fixed my garage door in an hour or so after my spring broke and locked my car in the garage. They came out same day, were super helpful and I would definitely use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Paul Martin

Google 1 2 3 4 5

At 8am this morning the spring on my garage door snapped. I called Precision and they had a technician out here at 10am. My technician, Jeremy, inspected the door and laid out my options. Jeremy was knowledgeable and gave the pro's and con's of my options Was happy with the option I chose and Jeremy completed the work and was done just after noon. Fast, friendly and did an excellent job getting my door back in running order, better than it was before. Would highly recommend and use them again. Price was fair and work done the right way. One Happy Customer!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Sesselmann

Google 1 2 3 4 5
01/11/2024

I called Precision Garage Door around 2pm today, hoping to get an appointment tomorrow, and to have my garage door working "before" we get hit with 14" of snow tomorrow. Precision fit me in with a late appointment today, and Tyler Kerry (Technician) was outstanding! Comprehensive, Courteous, and Complete!! Thanks to all!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

George Evenocheck

Google 1 2 3 4 5

Great service. Called and received service within 30 minutes

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Johnson

Google 1 2 3 4 5
Kalamazoo, MI 01/10/2024

Ben installed a new garage door for me. He did a great job and went above and beyond to provide excellent service. Couldn't ask for a better service tech.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tom Bogerd

Google 1 2 3 4 5
Ada, MI 01/08/2024

We called precision door this morning to help us program our key pad and fix our rubber strip on the door bottom. Jordan came out and found the problem in a short time. One of the numbers wasn't working. He fixed our door in a short time. Jordan was very professional and friendly. We have worked with them before and they are always very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Christy Greenman

Google 1 2 3 4 5

They were very precise and explained everything to me. They did wonderful work!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sherry Davis

Google 1 2 3 4 5
Muskegon, MI 01/07/2024

Tyler did a great job for my mom Called and gave me an eta when he would arrive He was kind and knowledgeable and even showed me where to lube the door fitting Answered all my questions about what he was replacing Awesome job and on a Sunday

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mike Franklin

Google 1 2 3 4 5
Holland, MI 01/04/2024

Came out the same day I called. Looked things over and gave me 3 quotes with various options. I choose one and that's what they did. Total time was just over an hour for inspection, quote and work. A little pricier than I had anticipated but good work doesn't come cheap. Overall I with please with their work.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kara Myers

Google 1 2 3 4 5

Fast and friendly service at a reasonable price! My garage door broke on a Friday night and I was able to schedule a technician for the next day. Tyler Kerry was phenomenal. He's personable and explained his diagnosis of my door issue clearly with all my options for repair. I'll be recommending you when my family/friends have garage door issues! 2024 Update: My OTHER garage door broke on a Saturday afternoon, and I again called these guys. James came out on Sunday afternoon and had my garage fully functional before Monday morning again. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Hartmann

Google 1 2 3 4 5
Ada, MI 11/01/2023

Surprised by availability of same day service, which required replacement of both door spring. Tyler did the work in ~30 minutesall on New Years Eve! He is a very friendly and respectful individual. Thank you Precision. ps I didnt do a cost comparison with other companies and suspect Precision would be on the high end of that spectrum, but with same day service and complete repair it was worth it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Beverly Baney

Google 1 2 3 4 5

I servicemen showed up soon after the request for service. They answered all questions. Laughed at all of my personality thoughts . They worked with each other with cooperation . They helped me decide which garage door opener to buy. They showed how to use the power. The opener is modern ,quiet and has added information . The office young lady was a joy to talk to in getting all of this to happen. Thanks again .

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Whitsell

Google 1 2 3 4 5
09/01/2023

A year ago, Ben and two others efficiently installed 3 custom doors. They look great and hardware seems to fit really wellno gaps. Would recommend Precision Door. Today, Tyler came out early Sat. And we needed a new opener after 20 good years. In 2.5 hours, all set, nice work, solid hookups, and so much quieter. Wow. Appreciate the work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bill Lee

Google 1 2 3 4 5
Muskegon, MI 07/11/2023

Max was very efficient and helped with different offers I may have to fix and repair my garage door. Very friendly and arrived on time and finished quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Williams

Google 1 2 3 4 5
Kalamazoo, MI 07/09/2023

Precision Garage technician Conner S. was assigned to repair a residential door. Simply put, Conner was prompt, courteous, and knowledgeable!. I was kept abreast on what was going on until the very end. I would highly recommend this gentleman for your garage door repairs.. Thank you Conner for a job WELL DONE.!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Wayman Britt

Google 1 2 3 4 5

They made it simple to schedule my appointment. The service technician was very courteous and knowledgeable, and the price for the service was reasonable.

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Scott Pitcher

Google 1 2 3 4 5
Rockford, MI 06/07/2023

Great service, friendly technician. Showed up on time. James fixed everything

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chirag Parikh

Google 1 2 3 4 5
Ada, MI 05/18/2023

Awesome customer service. Technician Tyler was available to come the next day. Explained clearly what could be the issue. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Martha Munch

Google 1 2 3 4 5
Rockford, MI 09/09/2022

Precision Garage Door repaired my door quickly. Jordan was professional, friendly & informative. I definitely recommend Precision Garage Door & Jordan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Peter Vangorp

Google 1 2 3 4 5

Judd was great! Went above and beyond helping code garage door opener.

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave us a great rating!

Service: General Service

Jeff Swift

Google 1 2 3 4 5

They were awesome. I called at 10am and by 12pm they were here and all was replaced and working. True gentleman and professionals.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Larry Lemieur

Google 1 2 3 4 5

Tyler diagnosed issue and gave recommendation. Very professional!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gary Mason

Google 1 2 3 4 5
Woodland, MI 03/28/2022

Very prompt, professional and courteous. Top notch technicians and company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009