4.9 1 2 3 4 5 783 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 25

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Tim Hopkins

Google 1 2 3 4 5
West Olive, MI 02/17/2024

Jeremy was great! He was very professional and explained what was wrong with our garage door and the steps to repair it.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

William Selles

Google 1 2 3 4 5

Super quick, very friendly, fair pricing. Great experience. Thanks!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Harris

Google 1 2 3 4 5

Within the afternoon of my call to Precision for service on my garage door, the technician arrived. Jeremy Parish pleasantly greeted me on the phone in advance to let me know that he was on his way. When I explained that in addition to the regular maintenance, I wanted the aluminum channel and seal replaced, he believed that he had in his truck what was needed. I appreciated knowing that. Jeremy met me with his totally professional manner. After a quick assessment, he told me the method of repair and installation. An hour later, the entire job was completed! I couldnt be happier about the excellent result. Great fit and seal. Thank you, Jeremy and The Precision Garage Door team. Mary Harris

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dick Dick

Google 1 2 3 4 5
Rockford, MI 02/15/2024

Did a great job and gave me some quotes for possible future work,that might need to be done later

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melanie Yanchuk

Google 1 2 3 4 5

Jeremy provided excellent service, prompt and very thorough. We highly recommend this company for all your garage door needs and servicing.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ralph Fahner

Google 1 2 3 4 5
Wyoming, MI 02/13/2024

Jeremy from Precision Garage Door was awesome to deal with. Very informative and easy to understand. He diagnosed the issues I had with my garage door, and promptly fixed them. Excellent customer service. Thanks Jeremy

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tisha Sullivan

Google 1 2 3 4 5
Kalamazoo, MI 02/13/2024

My technician went above and beyond the call of duty. He did way more than I expected including giving me some very great tips to maintain my own garage door going forward. He was friendly and knowledgeable and I would want him to service my door in the future if I did ever need help again.

Service: General Service

Kelly Lapen

Google 1 2 3 4 5
Mattawan, MI 02/12/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Peter Bentley

Google 1 2 3 4 5
Kalamazoo, MI 02/12/2024

Judd did great work installing a new opener for us. Office staff was friendly on the phone. The online appointment scheduler is a nice feature as well.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Joel Herpolsheimer

Google 1 2 3 4 5

Had a spring break on our garage door. Scheduled an appointment for the following day. Technician Jon showed up on time. He replaced the springs and lubed the hinges. He aslo adjusted the opener. Thank you Jon and Precision Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mike Hanrahan

Google 1 2 3 4 5
Rockford, MI 02/10/2024

Jeremy was extremely helpful, quick, and answered every question we had. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chris Drahos

Google 1 2 3 4 5
Wyoming, MI 02/09/2024

Excellent experience from diagnosis to installation! Tyler and Ben were very personable, professional and competent and we are very satisfied both with the garage door and its installation. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ed Rock

Google 1 2 3 4 5

Precisions technician, Jordan, did a great job. He arrived on time and was courteous and friendly and repaired my garage door quickly and efficiently. Definitely recommend him and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jennifer Colin

Google 1 2 3 4 5
Belmont, MI 02/05/2024

Fast, friendly, and efficient service. Professional job. Weve used this company several times and are always pleased. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Don Dinehart

Google 1 2 3 4 5
Kalamazoo, MI 02/03/2024

John from precision garage door showed up on time, was professional and fixed the issue. Appreciate the professionalism and the overall customer service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Curt Webb

Google 1 2 3 4 5

Judd Sybesma did a great job getting my garage door repaired and operational. Seamless experience, he called ahead and showed up on time and performed the repair quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Schaefer

Google 1 2 3 4 5

Jeremy Parish is the best. He fixed our garage door spring on a Saturday afternoon at four o'clock. He was very kind and considerate while working on our garage door. Jeremy gets seven stars out of five in my book!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Alan Nakamura

Google 1 2 3 4 5

I called for help late one evening and they came out the next day. Jordan diagnosed the issue and provided me with a set of options at varying price points, which I really appreciate. They completed the work on the spot. Definitely recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jo Smith

Google 1 2 3 4 5
Kalamazoo, MI 01/28/2024

Weekend, day of response. Quick, professional, friendly, affordable! No complaints at all.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Don Viewig

Google 1 2 3 4 5
Lowell, MI 01/26/2024

Jordan arrived on time. Did a great job installing a new spring and we were very happy with the fast response.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Joyce Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fennville, MI 01/25/2024

Customer service was wonderful My technician was Connor Scane and he was wonderful. Polite told me what I needed and took care of it then which was wonderful because I could not lift the door. I have done business with Precision before and always happy with their work. Very good guy. Thank you

Service: New Doors

Michael Reed

Google 1 2 3 4 5
Jenison, MI 01/25/2024

My opener died late at night and a tech came out early in the morning the next day. A gentleman named Jeremy helped me and was great. Now I have a new door and he even helped me get my app going. Overall it was great service. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Melvin Chapman

Google 1 2 3 4 5
Kalamazoo, MI 01/25/2024

Jon very good at the work he does

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Rockhill

Google 1 2 3 4 5
Kalamazoo, MI 01/24/2024

They were so fast and very professional. Great job and thank you Marc!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Claudia Bajema

Google 1 2 3 4 5

Jeremy was great. He came the day I called at the time expected and completed the work expediently and professionally.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Hoard

Google 1 2 3 4 5

They were prompt but $200 more than other companies. Research, research

Response from Brandon Falone, President Business Owner

Thank you for taking the time to give us your feedback. Sometimes our quotes are higher than our competitors, but that is primarily because we are committed to providing our customers with high-quality parts, unparalleled service, and the highest quality workmanship. We even back it up with the Precision Promise. We always stand behind our work and strive to leave our customers with a safe, secure and reliable garage door. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service: General Service

Mitch Rogowski

Google 1 2 3 4 5
Ada, MI 01/21/2024

Great experience, Tyler was very helpful and they got the work done fast without leaving a mess. Thanks!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Townsley

Google 1 2 3 4 5
Rockford, MI 01/18/2024

We just got great service from Tyler at precision door. Our garage door broke, and he got right out here to fix it. Great personality easy to talk to when he explains everything very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Julie Warren

Google 1 2 3 4 5
Muskegon, MI 01/18/2024

Great job. Very knowledgeable. Thanks so much. Julie

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Weller

Google 1 2 3 4 5
Hastings, MI 01/17/2024

Jon was personable and did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009