4.9 1 2 3 4 5 822 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 25

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Brendan Talty

Google 1 2 3 4 5
Six Lakes, MI 04/16/2024

Great service. Tech James was on time and did quality work. I would definitely use this service again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Graham Barnett

Google 1 2 3 4 5
Belmont, MI 04/16/2024

James Bristol was very courteous professional and repaired our garage door efficiently..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Darlene Vanderzwaag

Google 1 2 3 4 5
Whitehall, MI 04/16/2024

Thank you for the prompt service. It was great to be able to schedule the work when it was convenient for me. Mike McClellan was great to work with and so friendly. He called ahead to tell me exactly what time he would be coming. Arrived on time, he explained what needed to be done with my broken garage door opener and gave me a couple choices. He installed a new, upgraded system for me. I couldnt be more pleased. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gary Spencer

Google 1 2 3 4 5
Vicksburg, MI 04/15/2024

The work was completed in a timely fashion. I thought the cost was very excessive. Not having any knowledge of what the repairs entailed I agreed to the estimate. According to GOOGLE the repairs should have been about a third of what I paid. Live and learn. Get estimates before signing.

Response from Brandon Falone, President Business Owner

Hi Gary, thank you for sharing your feedback with us. We're glad to hear that the work was completed in a timely manner. We apologize for any confusion regarding the cost of the repairs. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service: General Service

Amanda Truong

Google 1 2 3 4 5
Zeeland, MI 04/11/2024

Our cables got unraveled and our door was crooked and won't go down but Judd was able to complete the task very quickly like no more than 10 minutes(?). It had happened while I was trying to leave for work, and I left work early to contact the company but it was after 6pm so I wasn't able to get in until the next day. Luckily, they had an emergency contact number and that's where Judd came through to help between 8-10pm same day. He was very kind and I appreciate the help for how late it was. Definitely recommend and the fee was fair and reasonable!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alan Cline

Google 1 2 3 4 5

They had a fast response and did a great quality job. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeff Steere

Google 1 2 3 4 5
04/09/2024

Judd was courteous and on time. Judd did an awesome job explaining our different options to get our door working again. Our door is once again working without any issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tamela Michelfelder

Google 1 2 3 4 5
04/09/2024

James Bristol was on time and did a fantastic job. I would recommend Precision Door to anyone who needs garage door services

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kristina Holzen

Facebook 1 2 3 4 5
Caledonia, MI 04/06/2024

Our experience with Precision was fabulous from beginning to end. The communication was well thought out and informative, leaving no question as to when or where our technician would be arriving. James Bristol, our technician, was kind and very helpful in identifying our issue and options to fix. He answered all of my questions with confidence and a friendly demeanor. I highly recommend using Precision and James for any garage door needs and issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Andy Maciejewski

Google 1 2 3 4 5
Muskegon, MI 04/03/2024

Arrived within an hour of my call, and solved my problems with high quality parts. Very happy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Erik Stapleton

Google 1 2 3 4 5

James was very helpful and our garage door works perfectly now!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ruth Peterson

Google 1 2 3 4 5

My cable broke on my garage door and time was of the essence to get it repaired. The technician came on time and fixed the problem within the time that I needed it done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dana Baumgardner

Google 1 2 3 4 5

Tyler was great. Went over all options available and went into deep description of both the problem with my door system and the new system.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Matt Morton

Google 1 2 3 4 5
Kalamazoo, MI 03/29/2024

Jon serviced my whole garage door system with a safety inspection, and replaced the center bearing and the two torsion springs with professionalism and knowledge. He took the time to go over his work with me, tips on how to continue to maintain the function of the garage door, and inform me of parts that may need to be replaced in the future. Overall, I highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brenda Pratt

Google 1 2 3 4 5
03/28/2024

Best service. Quality work and genuine service techs. They have helped me personally many times and I recommend them to clients with confidence.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Marge Mentzer

Google 1 2 3 4 5
Decatur, MI 03/27/2024

Punctual professional fair price

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ron Gardner

Google 1 2 3 4 5

Jeremy was prompt and professional! He made the necessary repairs and replacements in an efficient manner. Very happy with the work we had done to repair our garage door operations.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Natalie Shaefer

Google 1 2 3 4 5
Kalamazoo, MI 03/21/2024

We are very pleased with our new door from Precision Garage Door! Our previous door had a broken part, and though we weren't expecting to need a replacement rather than a repair, Precision made the process easy from quote to ordering to install.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Cabrera Amy

Google 1 2 3 4 5
03/21/2024

Great experience with Precision! I called at 10:15 am for an unexpected garage door repair. The scheduler could offer me a time slot immediately for 10 am - Noon, which I happily accepted. My technician, Jordan, called when he was on the way and he arrived within about an hour of my call to schedule. He was friendly, knowledgeable, and patient with answering my questions. He gave me extra time to think over the options. Jordan went over everything with me ahead of time, and again afterwards, and I felt like he wanted to make sure all of my questions and concerns were answered. This is the second time I have had Jordan out for service, and both times were 5 star experiences. I'll definitely be calling Precision again in the future. Highly recommend! Thanks, Jordan!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Rose

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

James Mika

Google 1 2 3 4 5
Caledonia, MI 03/17/2024

Ben was the installer from Precision Door. He called ahead, showed up on time and did a perfect job in the pouring rain. Truly a pro.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Chris Kay

Google 1 2 3 4 5

Great service, guys got here within 30 minutes after I called. It took them less than an hour to install a new LiftMaster door opener. I'd recommend the company. Jordan Houser was the tech on the order. Great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Vruggink

Google 1 2 3 4 5
Zeeland, MI 03/15/2024

Mike was great! Our spring broke last night and he was able to give me a comprehensive breakdown on different levels of service. He was on time and very knowledgeable. Did great work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Andrew Haight

Google 1 2 3 4 5
Wyoming, MI 03/15/2024

We booked a service visit after one side of our door lost spring tension and proceeded to blow out our vertical tracks on both sides. It was a mess. Judd came out and did an excellent job going over all the options to get us back up and running. Once we made a decision to move forward with one of the fixes he was able to perform the fix perfectly in a timely manner. The system Precision door uses to book and schedule appointments is outstanding. Doesnt require a call and there was no delay in getting a response. If all business owners used this system my life would be easier.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Lachniet

Google 1 2 3 4 5
Rockford, MI 03/14/2024

Ben and Tyler did an excellent job installing our new garage door. They were polite and very responsive. We are happy with our new garage door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Claude Walter

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Elizabeth Homan

Google 1 2 3 4 5
Portage, MI 03/06/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Paul Bylsma

Google 1 2 3 4 5

Jordan was terrific - on time, explained everything meticulously, and was honest in his reviews about products and services. Jordan was a real professional and I'm grateful to be able to work with him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Noah Wyn

Google 1 2 3 4 5

Benjamin did a great job installing my new garage door and life. He arrived on time and completed the job exactly in the estimated timeframe. He took the time to walk me through the product and made sure I was satisfied before leaving. Great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Nathan Pastrick

Google 1 2 3 4 5
Wayland, MI 02/29/2024

Had a great experience with Judd repairing our garage door equipment after our tension spring broke. We had the motor, springs, rollers, cables, and drums all replaced, and we love how quiet the new equipment is. Judd swapped us from an extremely loud chain driven motor to a nearly silent belt driven motor, and all the other equipment that was replaced left our operating smoothly and silently. He was great to work with, and we would highly recommend him for any garage door needs.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009